Yes to the Best service!!!!!!!
Customer Reviews for U-Haul Moving & Storage of Midway
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Midway
I was impressed with the young man that attended to me he was courteous friendly and informative. He conducted himself with knowledge and experience. He explained himself excellent performance. Thank you
Very accommodating staff.
We paid rent on the 23rd of June (auto payment), moved out on June 27th that's when we were informed that no rent prorate. That is unacceptable, I m sure by now the space has been rented. They prorated when we moved to a smaller space.
none
The employee was very courteous and explained the storage process quite well. He was also very accommodating in helping us select a convenient unit as well. I would recommend using this facility.
Very helpful. I appreciate Anthony help when I was very frustrated with U Haul.
Facility was clean and service was great.
Staff Young: Friendly, energetic, knowledgeable Old: Cranky, slow on new tech
Amazingly friendly stuff! Thank you for your service
Anthony and Tom at Midway are awesome. They helped me in time of need when otherwise my rental experience and trip would have been a disaster.
Everything was good except for the fact that you do not refund for early move out. It makes sense that I should pay only for what I use. I ended up just giving you about $150 because of this.
Pretty good
Easy, pleasant, overall great storage experience for 20 months. Thank you.
Everything and everyone was great.
Took 2 days to get through with out severe waiting time. Bailey couldn't find my account put me on hold for 9 minutes so I hung up. Called back later spoke to a young man, who handled it perfectly.
We were very unhappy with being told had been set aside two 5x10 units versus the 10x10 I reserved. Certain large items had to be left out and I was forced to buy two locks. Bad experience
everyone great and super fast..didnt wait..truck ran good no problems thanks
Customer service was terrible I couldn’t get any help with my card that kept saying denied and impossible to get the rear gate open to get in and out. The mattress cart was not wide enough
My item if storage were safe and secure. The staff was always helpful and kind.
I love my Santa Ana,CA Uhaul location!!!!! They take great care of me and remember me each visit! Thankful for the answering service that spoke with me as well!
The actual move-in date was 11-17. Your location in Westminster is clean secure & convenient , There was a mix-up regarding the truck I rented. However the manager Anthony worked things out thank you
Helpful over the phone. I had someone else pick up our box. Did not visit facility personally.
Anthony was very kind and very professional!
Five days before move in I secured a storage unit. When we got there they were nice and took my money. When it came tome to go to the unit, there were none available. No i would not recommend.
I had a serious issue with one of the employees. The manager on location did take care of this however, an employee should yell at a customer and never lock a person upstairs and turn the elevator off
The guys at this location are AWESOME! They are patient, helpful and courteous.Due to lack of available units at the first location I was switched to this location,so thankful for the switched!
Calling the main number is always confusing and the operators usually have to leave a message for the office you are calling about or call yourself, they don't know specifics
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