Customer Reviews for U-Haul Moving & Storage of Midwest City

4,838 reviews

7525 SE 29th St   Midwest City, OK 73110
(Across From Tinker Afb)

(405) 732-1152

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(405) 732-1152

7525 SE 29th St
Midwest City, OK 73110
(Across From Tinker Afb)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

Angelia M. 
Rating:
5.0

Customer did not leave a comment.

Arthur A. 
Rating:
5.0

Nothing for me they have always made my moving stress free. Thanks guys!!

CYNTHIA B. 
Rating:
4.0

My only issue is holding double money on my debit card. I was charged 1000.00 for a 600.00 rental and had to wait four days to get access to the money because of your holds.

Darla L. 
Rating:
4.0

The place was closed. Drop off instructions vague. No one to call for help.

Lance C. 
Rating:
5.0

Customer did not leave a comment.

Billy W. 
Rating:
4.0

I needed a 5X9 trailer in the Edmond, OK area for a one way trip. There was none to be found in the OKC metro area. I finally found one that I was told would be in Del City, OK at 3:15. When I got there I was told they knew nothing about it. It was finally located at the Midwest City, OK shop. It was a hassle to get a trailer. I will likely look to another company in the future.

Joey C. 
Rating:
5.0

Always feel like there's a great team in Midwest City! Thanks again.

Durk S. 
Rating:
5.0

Customer did not leave a comment.

Samuel R. 
Rating:
5.0

Customer did not leave a comment.

Holly P. 
Rating:
5.0

Customer did not leave a comment.

Douglas C. 
Rating:
5.0

Customer did not leave a comment.

brenda B. 
Rating:
5.0

Great service, great equipment.

TOM F. 
Rating:
3.0

Don't allow customers over book on the website. It was very disappointing to get a call one day before you move letting you know what you booked was never even available.

Avery F. 
Rating:
3.0

Customer did not leave a comment.

Shareefah H. 
Rating:
4.0

Staff seemed to have limited knowledge about the upods however the female manager was able to help me and was very helpful.

JULIE C. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Keep doing the wonderful job you are currently doing. I have been pleased with the professional attitude and consideration offered and given during our experience while using the facility! Thanks

Don S. 
Rating:
5.0

Customer did not leave a comment.

Greg B. 
Rating:
4.0

Customer did not leave a comment.

Peggy G. 
Rating:
5.0

William Christensen is excellent. He is Friendly and very good at his job. He was not sluggish about hooking the trailer up, he was there to work. You can't hardly find that anymore.

Steve D. 
Rating:
4.0

Customer did not leave a comment.

john L. 
Rating:
4.0

friendly quick to the point good

laurie S. 
Rating:
5.0

Customer did not leave a comment.

Bob A. 
Rating:
5.0

Customer did not leave a comment.

Monia F. 
Rating:
5.0

The vehicle was perfect for what I needed. Friendly staff that were very helpful. Would recommend. A+

patrick B. 
Rating:
5.0

Customer did not leave a comment.

marcus T. 
Rating:
5.0

Customer did not leave a comment.

KELLI E. 
Rating:
5.0

Customer did not leave a comment.

Jamelia E. 
Rating:
5.0

Customer did not leave a comment.

Timothy L. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Very professional and helpfu.l

Rodney C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT A. 
Rating:
5.0

Quick service with a very friendly counter part guy

angela M. 
Rating:
5.0

Nothing it was Awsome!

judy V. 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn T. 
Rating:
5.0

Wonderful service! We have used U-Haul for many moves and recently needed your storage unit options! Thank you for all of the help!

HALEY S. 
Rating:
1.0

I had made a reservation for an appliance dolly and because they didn't uphold the reservation I was unable to move my large appliances and lost them. I don't believe the website should allow reservations to be made unless they can uphold them at the store. And I also believe that we should have received a discount for the word not being held.

Zachary G. 
Rating:
5.0

Customer did not leave a comment.

Latosha T. 
Rating:
5.0

Customer did not leave a comment.

Nina S. 
Rating:
5.0

Customer did not leave a comment.

Mia J. 
Rating:
3.0

It was attempted to charge me for nearly every 1/4 tank (as I was told this would be equal to 10 gallons). I drove 9 miles. This is entirely fraudulent. There is no chance the truck achieves less than 1 mile per gallon. It was never left to idle. The brakes require service severely and the steering is loose. I wouldn't not recommend these trucks.

Riley M. 
Rating:
5.0

Customer did not leave a comment.

Lacie B. 
Rating:
5.0

Customer did not leave a comment.

Lynn M. 
Rating:
4.0

Customer did not leave a comment.

Cheryl S. 
Rating:
5.0

Customer did not leave a comment.

Natalie J. 
Rating:
5.0

Customer did not leave a comment.

James N. 
Rating:
5.0

Customer did not leave a comment.

Wendy H. 
Rating:
5.0

Customer did not leave a comment.

Anita H. 
Rating:
5.0

I've used this location several times and they have never disappointed.

Joseph W. 
Rating:
5.0

Staff was great

Eric E. 
Rating:
5.0

Truck was out of gas when I got it, and a previous renter had spilled paint or something back there. Shop was real helpful at pick up and drop off, but didn't mention the paint. Would not have made any difference. I was just surprised to see it is all.

Justin O. 
Rating:
5.0

The guy with the red beard was excellent csr . Being a black man at 53.seen all kinds of csr . But he was good and that's why I keep coming back. He made me feel at Home ..

SHAWN T. 
Rating:
5.0

The only way it could of been better is if it was free LOL.It did hurt my mom's back to drive it but she is old.

laura G. 
Rating:
5.0

Customer did not leave a comment.

Arthur A. 
Rating:
4.0

Customer did not leave a comment.

michael K. 
Rating:
3.0

Customer did not leave a comment.

michael S. 
Rating:
5.0

Customer did not leave a comment.

Lacie B. 
Rating:
5.0

No complaints and I also appreciate the customer service given!!

latashi C. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Great service and disposition

Alfredo C. 
Rating:
5.0

Customer did not leave a comment.

Eddie J. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
3.0

The gas wasn't at half a tank when I took the truck. I returned it with a half gallon

jesus R. 
Rating:
5.0

Customer did not leave a comment.

Mary M. 
Rating:
5.0

Not sure, they helped me get my car on the trailer.

Todd W. 
Rating:
5.0

Great experience all around, as always.

Michael S. 
Rating:
5.0

Excellent staff.

ARETHA G. 
Rating:
5.0

Everything went fine

DONALD D. 
Rating:
5.0

Customer did not leave a comment.

Anita J. 
Rating:
5.0

Customer did not leave a comment.

Roy L. 
Rating:
5.0

Customer did not leave a comment.

Leslie H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer Q. 
Rating:
5.0

The staff was fantastic! Great attitudes and fast service.

Bobby L. 
Rating:
5.0

Customer did not leave a comment.

Billy C. 
Rating:
4.0

Not any issues with the local office. WAY WAY TOO many suggestive sales on the website when trying to check out.

Jimmy I. 
Rating:
5.0

Customer did not leave a comment.

Theodore G. 
Rating:
3.0

My truck had alignment problems. I had to drive from OKC to Nashville TN. In the rain with poor alignment. That truck is a safty hazard. The rearview mirrors keep rain droplets on them which makes them inopperable especially at night .

Leon G. 
Rating:
5.0

Customer did not leave a comment.

Jay O. 
Rating:
5.0

It was great.

Todd W. 
Rating:
5.0

Customer did not leave a comment.

Tara P. 
Rating:
5.0

Customer did not leave a comment.

Kelly S.  |  First Impressions 
Rating:
5.0

rental cost + per mile cost is way to much

Vickey A. 
Rating:
5.0

Customer did not leave a comment.

Barbara R. 
Rating:
4.0

Customer did not leave a comment.

Jay O. 
Rating:
5.0

Great fast service!!

Allison D. 
Rating:
3.0

It appears the transmission was wearing out. Engine was constantly down shifting at highway speeds resulting in 4500RPMs consistently and 6miles/per galloon for the trip

Chad T. 
Rating:
5.0

Easy and quick rental experience.

Royce S. 
Rating:
5.0

Called and talked to manager, she was wonderful and very helpful. Fast in and out process! recommended for sure!!

Richard W. 
Rating:
5.0

The experience was satisfying and the staff was welcoming, professional and engaging.

Steven M. 
Rating:
5.0

Nothing, your staff was attentive and courteous, thank you.

Michael S. 
Rating:
3.0

All good

THEODORE S. 
Rating:
5.0

Will rent again

Randy F. 
Rating:
5.0

Customer did not leave a comment.

Darla L. 
Rating:
5.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

Bonnie Y. 
Rating:
5.0

Customer did not leave a comment.

Brian E. 
Rating:
1.0

Customer did not leave a comment.

Jewell T. 
Rating:
5.0

Customer did not leave a comment.

Natasha B. 
Rating:
1.0

After having my entire house full of stuff stored at this facility for 2 1/2 years. I started moving everything out of storage. Only to find that a colony of mice and rats had taken up residence in everything I own. All of my childrens childhood moments and moments are ruined. EVERYTHING! To include every piece of linen or any cloth of any type that was in a box. All eaten by mice and rats. The unit leaked towards the back. Something that could be seen from the front of a full 26’ unit. I was told, by Scott (said he was the president of marketing over all of uhaul), to claim it on insurance. He also said it was 100% that facilities fault. Because they were using an old 26’ uhaul truck enclosure that had not been properly sealed. There were several opening he saw that he said are normally covered with metal and welded. My unit wasn’t. My great grandmothers quilts from the 20’s and 30’s. ALL 12 of them! Gone! My father in laws pictures with three different standing presidents. His paperwork and certificates from being the head U.S. Marshal in the western district of Oklahoma. How exactly do you put a price on this stuff?! It’s stuff we use to remember special people in our lives. Yet means nothing to Scott, your president of marketing, or anybody else for that matter. So what exactly am I supposed to claim? Hurt feelings? Lack of empathy from uhaul? You have completely changed the dynamic of my family because your inability to do what you do for a living. Now I have to live with it. I will never use another uhaul product as long as I live!

Scott B.  |  Overall Experience 
Rating:
2.0

I didn't rent the storage unit for the following reasons: old, dirty, dusty, mold/molded, water stain and a host of other issues. That storage unit should have been removed from the internet long ago because words can't describe the horrible condition of the unit - unable to upload photos. Another concern - why does it take 5 day to receive my refund back on my back card? Uhaul took my money and didn't provide the agreed upon service but I'm required to wait for return of my money. Pictures can and will be provided upon request.

LISA M.  |  Overall Experience 
Rating:
5.0

Reasonably priced and convenient.

jimmy s.  |  First Impressions 
Rating:
1.0

There are no lights in the unit. No plugs for light's. As much as it cost, it could have at least had some lighting.

Andrea N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paulette G.  |  Overall Experience 
Rating:
2.0

Morton sensor lighting in hallways did not stay on when movement detected. No lights in units. If you don't bring your own light it's very hard to see in unit. Security screen monitor for clients/guests above entrance door not working. Dead mice and droppings found in my storage contents. Access card did not work. Mold found on boxes and furniture.

CASSIE M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ZANESHIA J.  |  First Impressions 
Rating:
4.0

Maybe a small trash can in bldg. And possibly a stickum push light for the room.

John F.  |  Overall Experience 
Rating:
5.0

The young lady helped us a lot! And William too! Great employees and they went above and beyond for us

David D.  |  First Impressions 
Rating:
5.0

Staff helpful and professional!

John F.  |  First Impressions 
Rating:
5.0

In person Staff was very helpful. Unfortunately, the telephone representative was not helpful, she did not have product knowledge and she didn’t listen to exactly what I was needing.

James R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAROLYN S.  |  Overall Experience 
Rating:
5.0

Getting in and out of there is a nightmare and there is no parking for customers

Crystal G.  |  Overall Experience 
Rating:
2.0

It was expensive to start out with but you had to raise rate higher within less than 6 months

Terry J.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

terrel L.  |  Overall Experience 
Rating:
1.0

NO ONE ANSWERS THE PHONE, THERE'S USUALLY ONE PERSON AT THE DESK. I'VE STOOD IN LINE WITH UP TO 8 PEOPLE B4 SOMEONE ELSE CAME OUT TO HELP "RELUCTANTLY "!

Tamra C.  |  Overall Experience 
Rating:
3.0

You don't prorate and that sucks. One day left in the month and you pay a full month. Have the storage unit one day into the next month and you pay a full month. NOT an economical way or place to store anything.

MIKE R.  |  Overall Experience 
Rating:
5.0

Both times was a very pleasant experience.

TERESA W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nellie V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Courtney R.  |  Overall Experience 
Rating:
1.0

The lady at the call center was not clear on all of the rental details. I was not told that I had to go to the location to finalize the rental. I was not told that I had to use a certain lock. I was not told that my unit was upstairs. I am not able to navigate stairs very well. After a day of packing, I was very upset to learn that the only remaining unit of the size I rented was upstairs!! I had no choice at that point but to keep the unit. The young man helping me finalize my rental was very helpful.

Nellie V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Courtney S.  |  Overall Experience 
Rating:
4.0

There was no lighting inside the storage unit. That made it very dark and unpleasant.

Craig S.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Lakiesha M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lashawna V.  |  First Impressions 
Rating:
5.0

very helpful, friendly and consumer oriented.

David S.  |  First Impressions 
Rating:
3.0

Loved Don! He was always great! People really make the place. But my stuff has always been covered in mice droppings.

Christine S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jacob S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

keith b.  |  First Impressions 
Rating:
3.0

Other than it being extremely hot and stifling in the building, the main doors to the storage building being difficult and the carts being difficult- it was a great place to help ease my transition

Bobbie P.  |  Overall Experience 
Rating:
5.0

Great service..

Bobbie P.  |  First Impressions 
Rating:
5.0

I like when the people are nice and they were.

Bruce T.  |  Overall Experience 
Rating:
5.0

Your Midwest City Branch was amazing. They went above and beyond what I expected when I arrived. However, I would love to talk to someone about my experience at 2 of your locations in Kansas.

Scott B.  |  First Impressions 
Rating:
5.0

Everyone both in CO and here in Oklahoma have been more than helpful and friendly. I also really appreciated the free month of storage even though I only needed it for a couple of weeks. Thanks U-haul

Joe M.  |  Overall Experience 
Rating:
5.0

The rental went extremely to the tee. Like clock work! Great time

ron b.  |  Overall Experience 
Rating:
5.0

Methena was very nice and knowledgeable.

Thomas B.  |  Overall Experience 
Rating:
5.0

They were very accommodating even going out of their way to ensure they met our needs.

troy r.  |  First Impressions 
Rating:
5.0

Very accomodating, highly recommend.

David P.  |  Overall Experience 
Rating:
5.0

Good place

DONNA F.  |  Overall Experience 
Rating:
5.0

Excellent customer service.

jessica w.  |  Overall Experience 
Rating:
5.0

Excellent service. Timely delivery and pick up of the containers. Would definitelu use again if the need arises.

Gordon W.  |  Overall Experience 
Rating:
5.0

100%

Austin W.  |  Overall Experience 
Rating:
5.0

Great knowledge of program and services

Janice W.  |  Reservation 
Rating:
2.0

My things were chewed up by an animal. I always had to wait 30-40 minutes to talk to anyone. I was almost given late fees when no one would answer the phone for three days.

Renee V.  |  Overall Experience 
Rating:
5.0

Thank you all for care of my personal things. I was very happy with the personal care that was given to my needs and the timely manner that I got my devlier.

Eeva O.  |  Overall Experience 
Rating:
5.0

Excellent Experience!! The staff handled my needs professionally, quickly and made sure I was 100% satisfied. Above and Beyond the other locations I have been to! Thank You!!!

KRISTI O.  |  Overall Experience 
Rating:
5.0

None.

Rodney H.  |  Overall Experience 
Rating:
5.0

I used a local office in Shawnee, OK to make arrangements for the U-Boxes. The contact in MWC was friendly, helpful and knowledgeable. I can't recommend U-Haul enough for this kind of storage.

lucinda m.  |  Overall Experience 
Rating:
5.0

Ubox rental was very convenient for our move across country. Staff was helpful in every way and every time I contacted uhaul. On time safe delivery. Very happy

Elizabeth K.  |  Overall Experience 
Rating:
5.0

It was a pleasure dealing with these ladies, they did a great job.

Ric W.  |  Overall Experience 
Rating:
5.0

Very flexible and professional. Will use again especially if they offer a military discount.

rod d.  |  Overall Experience 
Rating:
4.0

Very accommodating

DANIELLE W.  |  Overall Experience 
Rating:
5.0

Manet was awesome and super friendly. We appreciated her expertise. She explained and executed the delivery of the pods perfectly. We have already recommended you to neighbors.

Alayna T.  |  Overall Experience 
Rating:
5.0

Got my ubox delivered the next day it arrived at the wearhouse. Staffs were nice and friendly, very accommodating.

Trong N.  |  Overall Experience 
Rating:
5.0

Great staff

JAMES C.  |  Overall Experience 
Rating:
5.0

I actually had my Ubox delivered to my house. They were wonderful. Friendly and on time. When the mover arrive by himself, they also helped him unload. I would highly recommend them.

Allison C.  |  Overall Experience 
Rating:
5.0

great experience!

Jason S.  |  Overall Experience 
No reviews have been submitted for this location.

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