Customer Reviews for U-Haul Moving & Storage of Milton

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Milton

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William M. on

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Gina and her team are awesome!

Jack L. on

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My order was not availiable where U haul said it would be so I had to find another location at the last minute.

Kathy W. on

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Robert W. on

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The manager Gina Rhoda was very helpful in securing my trailer for pickup on Jan 20,2020.She was very informative on what other services would be available in the near future. I will recommend this u haul facility to my friends and fellow neighbors for future services. thankyou Mr. Wyman

MICHAEL M. on

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*location ...i never went inside the office, so do not know for sure; the manager / owner was 100% awesome !!

Keith I. on

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Janet K. on

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SONYA R. on

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Why do you have to go through the whole registration again in person after doing it on line? Check in is a breeze.

SONYA R. on

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zakir B. on

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computer systems need to be updated or send some kind of tech people to work on it thank you

Homer M. on

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Roel C. on

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Absolutely nothing .... Very knowledgeable and friendly .... Whole process went well and expeditiously ....

GREG S. on

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Steven L. on

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It always seems that the end charges are dramatically more than the estimate. In addition I have problems with the vehicles every time.

Richard S. on

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Gina Rhoda was very helpful and professional while booking the truck several weeks prior to needed date. Explained everything and was only a phonecall away when I needed help at pickup location. She is a real asset to the company.

Theodore D. on

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Thomas H. on

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Ronald K. on

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Fast and friendly service

Garnett L. on

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Melissa M. on

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Awesome customer service!

Howard G. on

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Worked at just fine

Eleanore J. on

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Great employee, helpful, friendly, businesslike.

Shelisa M. on

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Michael G. on

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Better trucks

Tommy P. on

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Our experience at UHaul was one of the best/easiest parts of our move. Gina Rhoda, the manager for the Milton UHaul on Hwy. 90, was helpful, professional, and kind in every way possible.

Nichole P. on

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I just wanted to say that Sundae was amazing and went out of her way to really help us. She was so wonderful

Howard G. on

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Jesse A. on

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Julia W. on

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ellen M. on

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Customer service is excellent.

Josh D. on

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Easy rental at a good price

Donna T. on

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Gina was awesome! Friendly, professional, took care of everything and made it easy.

James G. on

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Gina was super helpful! I thought the storage rates were kind of high and the rates for delivering the containers was very high. Over all the uhaul personnel and service was very good.

Terry S. on

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Best experience with U Haul EVER. The staff was friendly and extremely helpful. They have my business and anybody else I talk to business for life.

Peter D. on

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When I made my reservation I choose a store location near where I was. When I went to pick up the rental it was not there. In fact the personnel there did not have a reservation for me. When they did find my reservation it was at a different location, not where I choose. When we checked even more they found the reservation I had made and it showed their location as my preferred pickup choose but they were never given the opportunity to fulfill that request. I feel that this was done at the main reservation facility and was unfair to the store that I chose. Additionally this was an inconvenience to me. I knew where the location I choose was located but I did not know where this other place was. I think you need to leave the preferred location alone.

Bruce M. on

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Gina at this location is a gold mine for uhaul. She is so professional and an asset to your company . She bent over backwards to help make our families move to this area a lot easier. My husband and I cannot give her enough praise.

Jesse U. on

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The refueling scale provided was not accurate for the truck i rented. I had to stop for fuel twice to return it to the fuel level needed. I would suggest leaving the vehicle running while refueling to fill accurately. But could cause safety related issues.

Adam B. on

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First time using a uhaul, and they made the experience great!

Evelyn N. on

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Evelyn N. on

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Byron E. on

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Absolutely Top Notch Quality driven Professional. Have no qualms recommending due to the experience I had renting a trailer from here.

Michelle H. on

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Glena K. on

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Customer service was excellent

Richard O. on

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Friendly and helpful.

AARON C. on

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Newer trucks would be nice.

Kurt P. on

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A shout out to Gina and her crew. They did what they said they were gonna do. Thanks from KDP!

Billy R. on

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Wonderful truck, 7.9 mpg, was able to do speed limit.

Billy R. on

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I drove a 26 ft from Milton, Fl. To Corryton, Tn. , drove like a dream. Thanks

David H. on

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The people who waited on me were awesome

Christie M. on

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Jesse U. on

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Charles M. on

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Just keep smiling!! You covered my needs...great service!! Thanks

John P. on

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Great customer service.

William H. on

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They were extremely helpful! The ladies even helped load all the boxes I purchased.

Debra M. on

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Gina is so helpful. We have rented 4 storage units at this location as well Gina has been so helpful and sweet to us as we move our things from Fleming Island to Milton. Would recommend this location highly to anyone needing to rent equipment or storage units

Hilda F. on

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Ashlynn R. on

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Have people who have trucks and are on sight at all times during operation hours.

Lisa V. on

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Steven M. on

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Donald W. on

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Deborah S. on

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Gina saved the day! She and Nate are an asset to your company.

Peter M. on

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Takeesha D. on

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Gina was awesome. She had excellent customer service. She was very knowledgeable in the services uhaul provided for me. I almost passed up the location due to a glitch in the website (hrs of operation were wrong). I'm glad I went in a checked for myself. Thanks Gina for making my experience a very pleasant one.

Northa L. on

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This has been the best rental experience I have had ! The Van was excellent and you can’t beat the customer service , she is the best ! Thank you so much

Jeff B. on

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Gina was very helpful and knowledgeable.

Kathy J. on

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Gina is amazing. She is quick, proficient and super helpful. I would definitely recommend this location to friends and family.

Kevin S. on

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We had a Great experience. The service was Perfect. We were very impressed by the professionalism and how kind and friendly the staff was to us in the stressful time.

JACK R. on

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Get Rid Of your Online Rental App

jason S. on

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Still got charged even though I didn’t use all the miles or the whole day