Customer Reviews for U-Haul Moving & Storage of Milton

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Milton

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Theresa C.
Rating:

Nothing!

Mike C.
Rating:

Gina Rhoda really helped me out and got me on the road early. Can't thank her enough.

Clarance K.
Rating:

It was all good

mickey B.
Rating:

Gina was amazing and incredibly helpful.

Trena R.
Rating:

Customer did not leave a comment.

KEVIN M.
Rating:

The whole Team was awesome.

roy T.
Rating:

The online check was harder than it needs, if you are not good with an smartphone you would have a hard time.

Caroline C.
Rating:

Customer did not leave a comment.

Randal G.
Rating:

Customer did not leave a comment.

MaryJo S.
Rating:

having to check your vehicle in online is a huge pain . It didn't work trying to scan the code. And the person who was actually working seemed annoyed by my asking for help and said there was nothing she could do to help me out. She didn't even know how to do the online check in. Nor did she even bother to explain when renting the truck that it had to be checked in online. It's your job to know how the system works. Perhaps they need some training classes in how to be polite to customers as well as in knowing how to do the job and answer questions.

GARY B.
Rating:

GOOD PEOPLE TO WORK WITH

William W.
Rating:

Customer did not leave a comment.

John D.
Rating:

A huge thank you to the ladies! Both of them where great to work with! The one when we picked up was awesome! Then the one when we dropped off was awesome!

Rakee G.
Rating:

Nothing ??

Charity L.
Rating:

.

Charity L.
Rating:

Customer did not leave a comment.

terrie W.
Rating:

Customer did not leave a comment.

Michael F.
Rating:

As always uhaul came thru with good service at this location and the new way of checking in and the check out process is Outstanding

James C.
Rating:

Great location. Uhaul employees were very nice and helpful. Went above and beyond to help us.

Evarts E.
Rating:

Customer did not leave a comment.

Sierra B.
Rating:

Customer did not leave a comment.

Matthew W.
Rating:

Very much! Gina was so helpful.

Thomas S.
Rating:

Customer did not leave a comment.

ryan B.
Rating:

I rented this truck for my son for his move to Orlando. I spoke thoroughly on the phone with the U-Haul attendant. She was extremely helpful and we went over everything. Never in the conversation did I approve adding insurance. When my son picked up the truck insurance was added without my approval. He was told that I had added it and so he left it on the bill. This was not true and I am very disappointed and aggravated by the additional fee that was put on my bill without my approval. We did not need the added insurance because my insurance carrier covered the U-Haul truck. In the future I do not think I would recommend U-Haul because of the deception that was made during the booking.

Jennifer P.
Rating:

Customer did not leave a comment.

Sheri R.
Rating:

Great location. Gina is fabulous!!! Highly recommend!

Timmy B.
Rating:

Don't need to do anything else to make my experience any better...miss Gina was awesome...thank you...

Scott H Y.
Rating:

Customer did not leave a comment.

Robert S.
Rating:

This is an excellent example of a uhaul super center. On a 1 to 10 scale (10 being the highest) We rate this location at a 12!!

David C.
Rating:

I picked up my truck at 430p on Friday. It did not have the appliance dolly I requested so I had to go to another location for the dolly. Additionally I was charged for 3 days. I turned the truck in on Sunday at 1p prior to coming close to 3 days. Poor customer service at the pick-up location. When I returned the truck the employee at the desk said she couldn't do anything about being overcharged. Unacceptable!!! I will be telling my military friends to avoid your company when moving

Stephanie L.
Rating:

The app dod not function properly and I couldn't check my return in after hours....I tried to call u hail for help...was charged 20 bucks

James C.
Rating:

Customer did not leave a comment.

Clarance K.
Rating:

Customer did not leave a comment.

DARRY B.
Rating:

Customer did not leave a comment.

Deborah M.
Rating:

Customer did not leave a comment.

Micah M.
Rating:

This location is the best rental provider I have ever utilized. I highly recommend Mrs.Rhoda and her team to anyone who may need a rental facility.

Richard L.
Rating:

Customer did not leave a comment.

Curtis F.
Rating:

Customer did not leave a comment.

NICK V.
Rating:

Customer did not leave a comment.

Lawrence Y.
Rating:

Customer did not leave a comment.

william M.
Rating:

Gina and team are awesome! I have rented 3 trucks in the last month and a half from Gina. I won’t rent anywhere else

Emily B.
Rating:

While equipment was clean, it was broken upon arrival. Delaying my departure

Andrew B.
Rating:

Customer did not leave a comment.

Bryan J.
Rating:

Customer did not leave a comment.

Linda M.
Rating:

Customer did not leave a comment.

blanca O.
Rating:

They charged me twice for one day use of a small truck in town use.

Daniel F.
Rating:

Nothing. Gina is awesome and took great care of me. Give her a raise!

aaliyah M.
Rating:

The lights

Dennis B.
Rating:

Gina is what keeps this place going smooth and clean.

Jeffrey S.
Rating:

Longer hours instead of closing at 4pm

Kevin C.
Rating:

Customer did not leave a comment.

Vicki G.
Rating:

Had a problem with rates

Robert W.
Rating:

No comments.

Brad P.
Rating:

The online system sucks. The vehicle acceptance cleared my 60 Chevy. Which I have used at numerous locations around the us. When I got to pickup place the system would not authorize its use. She tried several times. So I had drive a half hour back get another vehicle. So lost over 1.5 hours out of our rental day. So we lost one complete. Load so we tuned it and used apricot trailer

Jimmy R.
Rating:

Customer did not leave a comment.

Arthur F.
Rating:

Everyone working here are very nice and helpful. Trailer wasn’t very clean but the weather was terrible so that probably was a factor. Would definitely use them again.

Katrina G.
Rating:

Gina was great. She went above and beyond to make sure we were taken care of. Great customer service

Holly B.
Rating:

The customer service here is amazing.

Brianna K.
Rating:

Customer did not leave a comment.

ted K.
Rating:

Friendly and very helpful with boxes.

Bill O.
Rating:

Customer did not leave a comment.

Chad M.
Rating:

The only associate checking people in was overwhelmed but did a great job

Steve B.
Rating:

Gina, the manager, was terrific and I will be back to see her soon!! I will need another rental probably next month.

William M.
Rating:

Gina and her team are awesome!

Jack L.
Rating:

My order was not availiable where U haul said it would be so I had to find another location at the last minute.

Kathy W.
Rating:

Customer did not leave a comment.

Robert W.
Rating:

The manager Gina Rhoda was very helpful in securing my trailer for pickup on Jan 20,2020.She was very informative on what other services would be available in the near future. I will recommend this u haul facility to my friends and fellow neighbors for future services. thankyou Mr. Wyman

MICHAEL M.
Rating:

*location ...i never went inside the office, so do not know for sure; the manager / owner was 100% awesome !!

Keith I.
Rating:

Customer did not leave a comment.

Janet K.
Rating:

Customer did not leave a comment.

SONYA R.
Rating:

Why do you have to go through the whole registration again in person after doing it on line? Check in is a breeze.

SONYA R.
Rating:

Customer did not leave a comment.

zakir B.
Rating:

computer systems need to be updated or send some kind of tech people to work on it thank you

Homer M.
Rating:

Customer did not leave a comment.

Roel C.
Rating:

Absolutely nothing .... Very knowledgeable and friendly .... Whole process went well and expeditiously ....

Steven L.
Rating:

It always seems that the end charges are dramatically more than the estimate. In addition I have problems with the vehicles every time.

Richard S.
Rating:

Gina Rhoda was very helpful and professional while booking the truck several weeks prior to needed date. Explained everything and was only a phonecall away when I needed help at pickup location. She is a real asset to the company.

Theodore D.
Rating:

Customer did not leave a comment.

Thomas H.
Rating:

Customer did not leave a comment.

Ronald K.
Rating:

Fast and friendly service

Garnett L.
Rating:

Customer did not leave a comment.

Melissa M.
Rating:

Awesome customer service!

Howard G.
Rating:

Worked at just fine

Eleanore J.
Rating:

Great employee, helpful, friendly, businesslike.

Michael G.
Rating:

Better trucks

Tommy P.
Rating:

Our experience at UHaul was one of the best/easiest parts of our move. Gina Rhoda, the manager for the Milton UHaul on Hwy. 90, was helpful, professional, and kind in every way possible.

Nichole P.
Rating:

I just wanted to say that Sundae was amazing and went out of her way to really help us. She was so wonderful

Howard G.
Rating:

Customer did not leave a comment.

Julia W.
Rating:

Customer did not leave a comment.

ellen M.
Rating:

Customer service is excellent.

Josh D.
Rating:

Easy rental at a good price

Donna T.
Rating:

Gina was awesome! Friendly, professional, took care of everything and made it easy.

Terry S.
Rating:

Best experience with U Haul EVER. The staff was friendly and extremely helpful. They have my business and anybody else I talk to business for life.

Peter D.
Rating:

When I made my reservation I choose a store location near where I was. When I went to pick up the rental it was not there. In fact the personnel there did not have a reservation for me. When they did find my reservation it was at a different location, not where I choose. When we checked even more they found the reservation I had made and it showed their location as my preferred pickup choose but they were never given the opportunity to fulfill that request. I feel that this was done at the main reservation facility and was unfair to the store that I chose. Additionally this was an inconvenience to me. I knew where the location I choose was located but I did not know where this other place was. I think you need to leave the preferred location alone.

Jesse U.
Rating:

The refueling scale provided was not accurate for the truck i rented. I had to stop for fuel twice to return it to the fuel level needed. I would suggest leaving the vehicle running while refueling to fill accurately. But could cause safety related issues.

Adam B.
Rating:

First time using a uhaul, and they made the experience great!

Evelyn N.
Rating:

Customer did not leave a comment.

Evelyn N.
Rating:

Customer did not leave a comment.

Byron E.
Rating:

Absolutely Top Notch Quality driven Professional. Have no qualms recommending due to the experience I had renting a trailer from here.

Michelle H.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top