The uhaul representative was super friendly!Andrew L.
Customer Reviews for U-Haul Moving & Storage of Morningside
Muncie, IN 47303
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane exchange
- 24 hour customer return
- Wine Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kenneth R. | First Impressions
Staff is hella friendly. Y'all got some good folks in there.michiko j. | First Impressions
Appliance dolly was not in truck when I went to pick it up so I lost an hour and a half of use time because I had to wait for the store to open at 7 am. Also not sure why the online reservation said the truck could only be reserved at either 6am or 12:30 pm. Seems like if the truck was there and ready at 6am it could have also been ready at either 7 or 8 or etc. not sure if that's an error in the online programming or not.Jeremy E.
Customer did not leave a comment.Theresa D.
Customer did not leave a comment.Amy M.
The manager at the facility was awesome had an issue and she took care of it immediately you can't ask for better customer service than thatPatrick S.
Customer did not leave a comment.Tyree H. | First Impressions
Customer did not leave a comment.Makayla D.
The person that helped me with the return said I would receive and email, but I never did. I went back and talked to them and they never checked it in. The guy did it in front of me, however I never received a receipt .Daniel L.
Waiting on call from area manager. We reserve 1 way from location. Got there and was told I should of received phone call but no 1 way truck available. Terrible experienceBrian H.
Customer did not leave a comment.Paul V.
Good customer service and clean facility!Rhonda M.
Customer did not leave a comment.Sherrie B.
Customer did not leave a comment.Sherrie B.
Customer did not leave a comment.Maria S. | First Impressions
The last u box did not have furniture pads with it. We used our own blankets and pillows.Roberta M.
Customer did not leave a comment.Derrick O.
Customer did not leave a comment.Tamara H.
Customer did not leave a comment.Josh S.
Customer did not leave a comment.ROGER S.
Good service , truck are in good condition. Thank you.Hugo H.
Customer did not leave a comment.Eric M.
Customer did not leave a comment.Scott C.
Customer did not leave a comment.Jeffrey H.
Customer did not leave a comment.holly d. | First Impressions
Customer did not leave a comment.Christopher M. | Online Move In
Customer did not leave a comment.Christopher M.
Customer did not leave a comment.David D.
Customer did not leave a comment.Apsara S. | First Impressions
The original location I was scheduled to pick up from called day before pickup â€” The One Tax and Multi Services. I would like to leave them zero stars. I have tried calling them multiple times, left multiple messages. Very poor customer service.Julie W.
Macy and Sarah are nothing short of amazing! The leadership and friendliness at this location is superfluous!Danielle J.
I originally made my reservation online to drive from Indy to Muncie, your company requested I change my trip. I agreed to make the change you requested of me and was guaranteed the price of $122 would not change since your company is the one who needed the alteration. When I picked up the truck, I told the employee that your company wanted the change it should have been $122, it was actually $175 for the rental. It's really not okay that I went through an inconvenience in my moving plan just to end up being charged more for doing something that you guys wanted me to do.Ashley B.
Customer did not leave a comment.CHARLES K.
Candace did an amazing job and was very helpful!Kyra S.
The service check out person there on Friday when I picked up my trailer was extremely helpful and his attitude was fantastic.Daniel L.
Customer did not leave a comment.Richard A.
Customer did not leave a comment.Joseph C.
I honestly see absolutely no need for improvement whatsoever. Every employee was super nice and very very very helpful. They had exactly what we needed when we needed it. The thing that impressed me the most is how fair the prices are. I called competitor within a 50 mile radius and no one even came close to beating Uhauls prices.Jenna S.
My experience with U-Haul Storage in Muncie, IN has been consistently excellent. I have had a storage space for 4-5 years and U-Haul has provided a clean, dry, well-lit environment. Above all the personnel was super throughout my time there. The employees were always polite, courteous, professional, helpful, and cheerful. I could not have asked for better service -- very impressive.Maryjo R. | Overall Experience
Customer did not leave a comment.GIL ALLEN B.
Customer did not leave a comment.Tammy W.
Customer did not leave a comment.JOHNIA L.
The staff there were extremely helpful. I appreciate their hard work.Christopher S.
I would recommend U-Haul Storage over anyone in Muncie. There’s always someone available to assist me if I have any questions. The staff at the Morningside location was very friendly and helpful with all of my concerns.jasmine h. | First Impressions
The gentlemen were nice and polite.MARCIA L.
Customer did not leave a comment.Natalie W.
Customer did not leave a comment.ETHANBLUES F. | First Impressions
Customer did not leave a comment.Peter V.
Customer did not leave a comment.James S.
Nice and friendly.Travis G.
Customer did not leave a comment.Eumalla L.
Your reservation center was horrible I was on hold for 30 min. and then the rep was very rude and confusing first he said the equipment was available then put me back on hold to tell me he was going to check availability, then came back listed several dates of where the equipment will be. who cares where it was I only need to know it's there. NOT PLEASED.John D.
Customer did not leave a comment.Scott S.
The employees were very polite and helpful. Store was clean and well organized. I will use this location if need be again.Yvonne H.
Retrain your associates in South Carolina. Have better trucks, take care of your trucks, and apply maintenance to your trucksSean A.
Tell them if you use cash the deposit is sent in the mail. Instead of screwing your costumerchandler W.
Customer did not leave a comment.Breyanna T.
Customer did not leave a comment.Manpreet T.
The screw down hitch on the trailor kept loosening on it and did come off one time very little damage to my vehicle and I wasnt worried about it I reported it to the person the checked it back in and was very professional about it wish I could rember her name but she took it out of service till it could be fixed just want to remind customers to check that when they stop or every so often trailor pulled great other than that and I should of known myself to check things every so often myself thank youBenjamin W.
I made a reservation and waited an hour and had to cancel it in order to actually get a truck. It made very little sense to me. I had a reservation confirmation, but when I arrived no truck was reserved for me.Xavier M.
Super clean and very nice people!!DAWN A.
Customer did not leave a comment.jeff A.
This U Haul location went ABOVE AND BEYOND for me. Will definitely use them again. Many thanks!Catherine F.
Customer did not leave a comment.Kelly H.
Customer did not leave a comment.Michael V.
Customer did not leave a comment.RONALD H.
You may want to check the wiper blades on the truck. It ran very wellJohn B.
A couple mistakes; clerk forgot to give me my driver's license back so 3 miles up the road I had to turn around and go back and get it (could 6 miles be added to my contract for this inconvenience?); Asked the address of my destination but this was already done in the contract; he put it down as MY business address or at least that is what it showed up as.Kent K.
Great service- no issuesJacques B.
Customer did not leave a comment.Darren B.
I did NOT rent from you!! STOP texting me!!! DalesGirl51@gmail.comTy Von W.
Customer did not leave a comment.Holly W.
Customer did not leave a comment.Melody J.
From beginning to the end, the staff members were very courteous ; expressly Anthony Castro.TARA D. | First Impressions
Customer did not leave a comment.Nathan J.
Customer did not leave a comment.Carey F.
Appliance dolly was not available with our first rental earlier this month. Otherwise great service. People working super nice and helpful. This week we rented a 10 foot truck after hours. The key in the lockbox was to the wrong truck. 40 minutes later and listening to the same incessant statements over and over while we were on hold, we finally got to speak to a human and have that resolved. Lol- you should consider changing your â€œhold recordingâ€ to avoid someone going ham on you. That's enough to make someone crazy. ðŸ˜‚Heath S.
I am thankful and pleased with my complete experience from start to finish.Everyone at this location was a total gem!Lacie M. | First Impressions
Customer did not leave a comment.Kemaleigh L.
Customer did not leave a comment.Ronald N.
Customer did not leave a comment.Sheila C.
Customer did not leave a comment.Hannah S.
Customer did not leave a comment.BILL W.
Customer did not leave a comment.Kirt L.
Customer did not leave a comment.Shane R.
Customer did not leave a comment.MONTE S. | First Impressions
Customer did not leave a comment.Monte S.
Customer did not leave a comment.Larry C.
Auto Transport Trailer had tire straps that were cut/frayed so much so that it didn't fit my stock ltiresJessica S.
Customer did not leave a comment.Troy H.
Customer did not leave a comment.Allison C. | Online Move In
I needed to rent the trailer for two days. The longest one can rent anything on the website is 24 hours. I called to ensure my reservation was updated correctly and two times after being on hold for 15 to 20 minutes, I was hung up on before talking to anyone. The trailer had a missing tie down and the wall supports were pulled away from the wall in important places. I found other ways to tie my stuff down, but if I didn't have the long straps that I brought, this could have resulted in damaged items.Christopher L.
Customer service was awful and after many phone calls my issues were not resolved and respected, will never use this service againDylan W.
Our living room furniture was ruined after two weeks of being there due to a rodent problem! At least one dead mouse was decaying on top of the pieces. I had to purchase emergency Amazon furniture just to have places to sit for my daughter’s birthday party this coming weekend. Never again.Nicholas M. | Overall Experience
I just dropped the truck off & that was it.KIMBERLY S.
The Muncie IN staff on E McGalliard was awesome Sarah, Timothy, and the Storage Manager we re very kind and professionalLarry C. | Overall Experience
Garage doors were often broken.Pamela G. | Overall Experience
Customer did not leave a comment.Grant M.
Customer did not leave a comment.Darcie B.
The people in the store were very nice very helpful the 1-800 people I don't think they know what they're even doing that part of your service is a jokeRandall S.
Customer did not leave a comment.Alvena S. | Overall Experience
Customer did not leave a comment.Michael C. | First Impressions
Customer did not leave a comment.Dallas A.
Customer did not leave a comment.LaDonna S.
Customer did not leave a comment.David P.
Every time I go to this location everyone is extremely helpful and have great customer service. Have never had a bad experience in al the times I have been there. Thank you!!!Elizabeth N.
Customer did not leave a comment.Kevin E.
Sarah the GM at the McGalliard location was super helpful. I was so impressed with her professionalism and cheerful willingness to help when we discovered I had issues with my trailer light plug. Super Impressed. She's a huge asset to U-Haul.Dwain A.
They need raisesJordan S.
N/A - (You all are doing fantastic!)Jamison P.
Customer did not leave a comment.Joel P. | Overall Experience
Customer did not leave a comment.Tammy H. | Overall Experience
Make sure you clean the trailers out completely. There was a 9mm bullet in the trailer. If someone had a kid and the kid found that it could be bad news.Kenneth S.
Customer did not leave a comment.Kristine C.
Keep doing what you're doing!Violet E.
Customer did not leave a comment.patty Y.
Timothy was great.John H.
Customer did not leave a comment.tammy T.
Customer did not leave a comment.Yvette P.
Sarah and staff are exceptional!John R. | First Impressions
The entire staff were helpful and very friendly! We had a great experience - renting a truck and storage unit. Awesome crew at his location. I hope you guys acknowledge this.Ricardo M. | First Impressions
Customer did not leave a comment.Eric K. | First Impressions
Customer did not leave a comment.Jennifer R. | Online Move In
Very clean and nice people to work with!!!Dee S. | First Impressions
Customer did not leave a comment.Brooke S. | First Impressions
Your staff at the Muncie Mc Gallard location is great. Very helpful and wonderful customer service. You have a great manger !! She went out of her way for me when I had a family emergency . She runs a first class location. Keep up the great work. John Truax SolisJohn S. | Overall Experience
Customer did not leave a comment.Gretchen B. | First Impressions
Customer did not leave a comment.DONALD T. | First Impressions
Everyone was very kind and made the move in easy!! I’m very happy that I chose U-Haul to store my belongings with.jacob b. | First Impressions
Customer did not leave a comment.Robert B. | First Impressions
Customer did not leave a comment.Shannon N. | Online Move In
Customer did not leave a comment.Bruce S. | First Impressions
Customer did not leave a comment.PAULA G. | Overall Experience
Customer did not leave a comment.carrie k. | Online Move In
Nice warm area. The carts were great to have. Perfectly clean.BRYON J. | First Impressions
I liked the staff & a free month of storage, is really cool too.Jason B. | First Impressions
Customer did not leave a comment.DJ T. | First Impressions
Customer did not leave a comment.David D. | Overall Experience
Everything was excellent!!JAMESH JR B. | First Impressions
The staff in Muncie was so helpful and is very customer-oriented.robert w. | Overall Experience
Customer did not leave a comment.PAUL M. | Overall Experience
Everyone there was very professional and deliver excellent service.Lakeisha W. | First Impressions
Customer did not leave a comment.James H. | First Impressions
Sarah at the Muncie, IN location is incredible. Friendly, knowledgeable, helpful, patient, funny, and kind.Kelley H. | Overall Experience
Nothing missing from my storage, lost my card several times did not have a problem getting it replaced, staff was very nice and helpful! I would say I was happy hate it lasted longer than I expected! Uhaul was the best, I enjoyed my stayTywondia J. | Overall Experience
This facility is the best in town. Great management and staff.Shane L. | Overall Experience
Customer did not leave a comment.Chloe G. | First Impressions
Customer did not leave a comment.Julie O. | First Impressions
Customer did not leave a comment.Madison F. | First Impressions
Customer did not leave a comment.Jasmin H. | First Impressions
Customer did not leave a comment.Joshua W. | Overall Experience
With 2 college students moving in and out of dorms, U-Haul was a great help! I rented a storage unit, moving trucks and move help for both moves and my experience was great! Thank you u haul!Jill N. | Overall Experience
We rented a cargo van last night and closed our storage unit. The employee we dealt with was rude, seemed put-out by any questions we had and her overall attitude was terrible.Kimberly S. | Overall Experience
Customer did not leave a comment.Jeff J. | Overall Experience
Customer did not leave a comment.Cheryl D. | Overall Experience
I was very disappointed when we didn’t get the unit I had reserved 2 mths prior to needing it. I had reserved the largest unit and requested outdoor access to the unit. We got a smaller one instead and was in the center instead of outdoor access.SHERRY K. | Overall Experience
Customer did not leave a comment.Marissa L. | Overall Experience
One of the guys even helped me back the truck in to the loading area! Great place would highly recommend.daniel s. | Overall Experience
Customer did not leave a comment.CARLA A. | Overall Experience
Customer did not leave a comment.Carmen G. | Overall Experience
Customer did not leave a comment.lisa P. | Overall Experience
Customer did not leave a comment.Olivia R. | Overall Experience
Customer did not leave a comment.REBECCA M. | First Impressions
Customer did not leave a comment.Carmen G. | First Impressions
Customer did not leave a comment.Gina I. | First Impressions
Customer did not leave a comment.Daniel A. | First Impressions
Very professional.PAUL M. | First Impressions
Customer did not leave a comment.Vicki M. | Online Move In
Customer did not leave a comment.heather s. | First Impressions
I had a wonderful experience! I would recommend this place to anyone!melena s. | First Impressions
Customer did not leave a comment.micheal g. | First Impressions
Customer did not leave a comment.tina c. | Overall Experience
Customer did not leave a comment.Ricky T. | Overall Experience
Customer did not leave a comment.alex b. | Overall Experience
Customer did not leave a comment.Corey W. | First Impressions
Easy process to reserve a unit. Facility is exceptionally clean for a storage facility. Love the drive in access for unloading in the rain.Julie M. | First Impressions
Customer did not leave a comment.tia h. | Overall Experience
Customer did not leave a comment.Gregory S. | Online Move In
So nice and helpful. A real fancy place!jessica m. | First Impressions
The representative that took care of me was very professional and it made my whole experience with U Haul very pleasurable. Thank God for U Haul of Morningside.Howard M. | First Impressions
Even through moments of not being able to pay, they worked with me to hold on to my things. I really appreciate themAshley W. | Overall Experience
Great timescassandra c. | Overall Experience
Entire staff was helpful and courteous. Storage facility is great.Holly B. | First Impressions
I would rent there again, if I ever need a storage space.Dianna S. | Overall Experience
Very rude employee was condescending and disrespectful to me several times in the store. Would not do business with this location again under any circumstancesJon H. | Overall Experience
I'd recommend using uhaul.ANGELA K. | Overall Experience
This is one of the finest, cleanest, safest, and most professional facilities i have used. Dr. PHIL SPEARSBetty S. | Overall Experience
Thanks really appreciate your helpCynethia J. | First Impressions
The facility and personnel were very courteous and PROFESSIONAL! Sabrina was EXCELLENT in everything. Thanks, Dr. Phil & Betty SpearsBetty S. | Overall Experience
Very helpful staff.gregory k. | Overall Experience
The staff is always friendly and helpful. I've used them a couple times and I've had good experiences each time.Lynda N. | Overall Experience
Overall it was a clean storage place. But the alarm system sounds and then goes off by itself without anyone responding. Also feel I should be prorated back some money for not using the whole month.john k. | Overall Experience
Easy and fast processKathy F. | Overall Experience
They gave me the run around on my reservationchrista w. | First Impressions
Thank you Sabrina and staff.Vincent P. | Overall Experience
I really enjoyed my time with Uhaul. Everyone was pleasant, I felt safe, and it was a breeze loading in and out my stuff.Claire D. | Overall Experience
Very nice and convenient.Nathan R. | Overall Experience
My only concern would be safety , doing some work above the building entrance with no protection for people walking below at doorway. Great experience with the truck rental and rental of a storage bayScott S. | Overall Experience
It was great! Would recommend & also would move back in at the end of the school yearAmanda R. | Overall Experience
Had a great experience with the Muncie Uhaul team. They were professional and happy to help. Facility was very clean. Trucks were well kept. Hard workers! Thanks KimKim F. | Overall Experience
Very easy experience.Michelle G. | First Impressions
Seriously, everyone was so nice and the free month of storage saved my butt.Lydia L. | First Impressions
Professional and courteous! The lady that provided me service walked in and requested to assist me as the other young man was helping someone else. Knowledgeable! Should be recognized!BEVERLY B. | First Impressions
Experience was great. The owner took care of us. She was very professional and went out of her way to help us.Don H. | First Impressions
They made it all easy!!nikole b. | First Impressions
Great service, helpful staff.Kathy F. | First Impressions
Thank youLaShona G. | First Impressions
I was contacted a day before I needed a reserved truck that I would have to pick up the truck in Anderson because it was no longer available. I was given 36 miles but not for my car's Xtra mileageDianna S. | First Impressions
Everything went smoothly and the staff members were friendly and helpful.Danka M. | First Impressions
Everyone was very nice and very helpful! Made the process very smooth, and the month free storage was awesome.Ben W. | First Impressions
Sabrina (Manager) maintains a great staff who works hard and is always working. They are all helpful and I sure did appreciate all the advice and help they gave us. Nothing but a 10/10 experience.Katherine M. | Overall Experience
It was an awesome experience and in the future if I ever need to storage again I will be back And I will recommend the storage facility to everyoneThomas D. | Overall Experience
Thank youconnie c. | Overall Experience
Going above and beyond to help thanks for great employeesEddye H. | First Impressions
Selling a home and moving between states is stressful. Sabrina Burns went way above required consumer service expectations to help us went things did not go as planned. Please acknowledge her efforts!Vincent P. | First Impressions
Ever one was vary nice and I had a problem with my lights on my truck and thay help me get it fixed I was vary happyWestly L. | First Impressions
Everyone was so helpfulVivian Z. | First Impressions
The facility is brand new, clean and remarkably easy to use. The sign up process was quick and efficient. Moving in is simple and straightforward. Its exactly what I wanted in a self storage place.Kent T. | First Impressions
The guys that did my moving went over and above what needed to be doneSTEPHANIE B. | First Impressions
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!