Customer Reviews for U-Haul Moving & Storage of Morningside

2,097 reviews

1501 E McGalliard Rd   Muncie, IN 47303

(765) 212-3314

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(765) 212-3314

1501 E McGalliard Rd
Muncie, IN 47303

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

With good knowledgeable people at the desk who treat customers with goo

Darrell B. 
Rating:
5.0

All the staff were very friendly and helpful.

janell B. 
Rating:
5.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

The staff was extremely helpful and very knowledgeable of their products! Would recommend them to anyone I'm need of their service!

Doug C. 
Rating:
4.0

Customer did not leave a comment.

amy R. 
Rating:
5.0

The vehicle I rented needed some suspension work and possibly an alignment. On a long trip it would have been very fatiguing. In town it wasn't much of a problem.

Steven H. 
Rating:
5.0

Not a thing

Iry H. 
Rating:
5.0

Very friendly, helpful and knowledgeable staff. Faculty impressive, very modern and was clean and well organized.

Kip H. 
Rating:
5.0

Customer did not leave a comment.

Dan P. 
Rating:
5.0

Customer did not leave a comment.

chris B. 
Rating:
5.0

Customer did not leave a comment.

Keith W. 
Rating:
4.0

The vehicle carrier was in need of regular maintenance. The front tie down ratchets were rusty & hard to use, the lift cylinder that raises and lowers the tongue was extremely rusty (and showed it at the top of the piston). It was almost impossible to use & I had to function it at the drop off store because that employee didn't have the strength. Probably the worst maintained piece of U-Haul equipment I have had.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
3.0

Truck didn't match pictures at all. Lots of small dings and paint repairs that didn't show up in their pics. Also, I don't appreciate doing all the work for you. I do the walk around, I do five steps to return it...all your associate does is take my info, basically. I will have no choice but to use U Haul again but trust me when I say that your laziness is showing.

Brenda B. 
Rating:
4.0

The truck was very clean an ready to go. The service was good as well. I just didn't like the hidden charges however. .. even though it was only$1.00!!

Gene F. 
Rating:
4.0

Customer did not leave a comment.

Gary E. 
Rating:
5.0

Sara and the staff were amazing!

Brandon T. 
Rating:
5.0

Nice

Trenton B. 
Rating:
5.0

Someone should answer the phone when you call roadside service instead of being put on hold for 30 minutes or longer.

Sonja M. 
Rating:
3.0

Customer did not leave a comment.

Mary S. 
Rating:
5.0

I liked how knowledgeable and friendly the staff treated me on how to rent from you. Thank you.

SHAWN W. 
Rating:
5.0

Very nice staff that knew what they were doing.

Michael G. 
Rating:
5.0

In and out in roughly 15 minutes. Friendly and courteous.

Geoffrey P. 
Rating:
5.0

Can't think of anything right now. I am quite pleased with the experience overall!

Monique J. 
Rating:
5.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Carolyn G. 
Rating:
5.0

Nothing it was great

Andrew R. 
Rating:
5.0

Rented twice from this location. Great service, great equipment. Thank You.

Douglas B. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
4.0

I reserved a truck with a two-wheel dolly more than a week in advance and the dolly was not available at the time of pick up.

Traci S. 
Rating:
5.0

Customer did not leave a comment.

Roger P. 
Rating:
5.0

Customer service was excellent

Joseph K. 
Rating:
5.0

Customer did not leave a comment.

Angelia S. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
4.0

Customer did not leave a comment.

Rick E. 
Rating:
5.0

Customer did not leave a comment.

Deborah M. 
Rating:
5.0

Great Service by personnel.

LARRY J. 
Rating:
1.0

Customer did not leave a comment.

Christina F. 
Rating:
5.0

Customer did not leave a comment.

Davon H. 
Rating:
5.0

Excellent service!!

DEBBIE K. 
Rating:
4.0

Customer did not leave a comment.

Joyce K. 
Rating:
5.0

My driver side door did not close completely (easily) upon pickup. Otherwise a great experience!

Andrew A. 
Rating:
5.0

Very friendly gentleman there took care of me told him about dog hair and sticky cup holder Said he would be taking care of ,and asked if any issues with said vehicle .

Ken M. 
Rating:
5.0

Sarah was amazing!!!! She diagnoses our trailer hookup problem an fixed it right there on the spot

Cassandria K. 
Rating:
5.0

Customer did not leave a comment.

ashley D. 
Rating:
4.0

I rented a car hauler. Your techs need to check these out better. Older man wasn't very familiar with hookup it seemed and first one they tried to give me had a totally flat tire. The second one they tried to give me the jack wouldn't raise the trailer. The third one they have to me had a wiring pigtail that was so short it kept coming out if my truck when I turned. Had electrical tape on it and was previously half ass repaired. I ended up not having any brakes or lights entire trip. All 4 car haulers you had were rough and ALL NEEDED TIRES. None of them were really safe. If it had rained it would have been bad! Bottom line- if your in the business to rent trailers at least make the road worthy - Next time I will look at your competitors for the equipment I need - FIX YOUR OPERATION UHAUL!

Linvel A. 
Rating:
5.0

Everything was great thanks... Definitely will be visiting this location again and in their future staff was very friendly and helpful equipment was very easy to locate very organized and in good shape

Melvin D. 
Rating:
1.0

5x9 open trailer for 5 hours was $51.00. Kids moving this summer, won't use U-Haul again!!!

Paul C. 
Rating:
2.0

I picked up the van, and I was told the tank was full. I was told to fill it up before return. I drove the van approximately 10 miles, and I filled it up before returning. It took 3.6 gallons to fill it. I don't believe it took that much gas to drive that far. I told the attendant that and she just didn't pay any attention to what I was saying.To say the least, my experience with U Haul was a very poor one.

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

richard W. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

Customer did not leave a comment.

Toni T. 
Rating:
5.0

Customer did not leave a comment.

Rick C. 
Rating:
3.0

Customer did not leave a comment.

ALESA N. 
Rating:
3.0

I was not at all happy with the condition of the van that I was assigned.

Debra R. 
Rating:
5.0

Customer did not leave a comment.

Christian C. 
Rating:
5.0

Sarah the manager is always very friendly and helpful, excellent customer service. I have other U-Haul locations closer but always use this one .

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Terri H. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
3.0

The one thing that was frustrating was the online checkout. I was told that a receipt would be emailed to me and it has not been. I need this for a reimbursement from my job.......

Jon R. 
Rating:
5.0

Customer did not leave a comment.

Serenity T. 
Rating:
2.0

Uhaul app wouldn't take pictures and allow me to reserve the truck on my own. Luckily the store was open and they were able to help. Then there was no key in the truck and we found that the lock combo had been placed on the incorrect truck.

Lucas W. 
Rating:
4.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Nothing. The guys were quick and helpful. Much appreciated!

Chris N. 
Rating:
5.0

Customer did not leave a comment.

Ray W. 
Rating:
5.0

Customer did not leave a comment.

TERRY B. 
Rating:
5.0

Customer did not leave a comment.

Celinda W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Caleb B. 
Rating:
5.0

The woman that helped us during our pick-up day was incredible! The staff in general was really great and it was easy to make a reservation with no problems picking it up!

Alexa P. 
Rating:
5.0

Customer did not leave a comment.

Russel H. 
Rating:
1.0

Had a long haired guy that supposedly checked the uhaul trailer in. He was rude and disrespectful. He was not pleasant to deal with. A couple days after dropping the trailer off, I got an email from uhaul saying that the trailer was late. They wanted to know if and when we checked in the trailer. I responded with the information and someone responded back saying that they had copied the Muncie store. It seems like the guy that checked in the trailer did not do his job appropriately. I don't think it's right that we returned everything the way we were supposed to and still get questioned about it afterwards because of an employees screw up.

Lisa T. 
Rating:
5.0

Workers were very friendly and attentive! They were also great at answering questions.

Emma N. 
Rating:
5.0

Friendly staff and equipment was well maintained

tommy B. 
Rating:
5.0

Customer did not leave a comment.

John O. 
Rating:
5.0

Need more than one register open.

David W. 
Rating:
5.0

Customer did not leave a comment.

Mitchell J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bob W. 
Rating:
5.0

Customer did not leave a comment.

LARRY J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Annedillia H. 
Rating:
4.0

Make sure customer receives email on returning equipment

Donald C. 
Rating:
5.0

Nice friendly staff would definitely recommend to anyone

Steve P. 
Rating:
5.0

The young men were very polite, knew the facts and figures and very helpful.

Debbie S. 
Rating:
5.0

Customer did not leave a comment.

Annedillia H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Anita H. 
Rating:
5.0

Customer did not leave a comment.

Anibal C. 
Rating:
5.0

Customer did not leave a comment.

Dennis A. 
Rating:
5.0

Customer did not leave a comment.

Melissa T. 
Rating:
5.0

Your ladies that helped me were exceptional in customer service. The truck did have a broken handle to roll the window up and down and the milage was off to Miles. That being said, I will always do business with uhaul!

LoriAnn H. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Customer did not leave a comment.

Melissa T. 
Rating:
5.0

Customer did not leave a comment.

Nicole B.  |  First Impressions 
Rating:
5.0

There was paint or something on the floor of the trailer that got on a piece of furniture. Things happen. I actually wanted to take the time to point out the excellence of your staff at every level. I realized yesterday that no other business gives me the level of communication and feedback as UHaul. It's really head and shoulders above other businesses and i appreciate it.

DOUGLAS S. 
Rating:
5.0

Great service; wonderful, friendly staff. No improvement suggestions from me.

Debra C. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

JOHN T.  |  Overall Experience 
Rating:
5.0

Great service

scott P.  |  First Impressions 
Rating:
5.0

Very smooth process. Excellent

Robert T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TRENA T. 
Rating:
5.0

The U-Haul staff did a very profession job. They were helpful and everything went well.

Dennis I. 
Rating:
5.0

Customer did not leave a comment.

anthony C. 
Rating:
5.0

No suggestions at this time. The staff there were super helpful, very friendly, and knowledgeable. I was very satisfied with my overall experience

danette F. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Chris C. 
Rating:
4.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

Nice folks that work there

Randy M. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
5.0

Pretty good.

Riley D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda S. 
Rating:
5.0

Very helpful

alvine n.  |  First Impressions 
Rating:
5.0

The bathroom was locked.

Kelly G.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

DAVID STUART A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jackie a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amber S.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

LARRY G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cody B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

shanndra r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert P.  |  Overall Experience 
Rating:
5.0

Better rental rates than the competition. Lower loading floor in trucks make it easier to load heavy items. I definitely would choose U-Haul above any other rental trucks.

Joyce M.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Emma H.  |  Overall Experience 
Rating:
5.0

I would highly recommend this storage facility!!!

Dee S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy S.  |  Overall Experience 
Rating:
5.0

Very Happy!!

PEGGY G.  |  Overall Experience 
Rating:
4.0

Always room for improvement

Lowell M.  |  First Impressions 
Rating:
1.0

I’m calling corporate Monday to see what I can do about getting refunded

Meagan C.  |  Online Move In 
Rating:
5.0

Very smooth and fast. Thanks to Erin and everyone at this facility. We will definitely be back.

Bennie M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

zhuling p.  |  Overall Experience 
Rating:
5.0

Great staff, will always use this location

Dexter F.  |  Overall Experience 
Rating:
4.0

Friendly and helpful.

Kreg S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James H.  |  Overall Experience 
Rating:
5.0

Nothing but positive experiences and friendly staff. I will definitely use your services whenever I need to.

Chad J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maria C.  |  Overall Experience 
Rating:
5.0

Satisfied customer

Andre F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MONTE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andreana S.  |  First Impressions 
Rating:
5.0

Sarah, the manager, was extremely helpful and explained details of the rental clearly.

Susan B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joanie w.  |  Overall Experience 
Rating:
4.0

Sarah is amazing …she always goes above and beyond customer service needs

Tracie J.  |  Overall Experience 
Rating:
5.0

Muncie store manager Sarah is amazing!!! Super friendly and very helpful.

Carla P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary C.  |  Overall Experience 
Rating:
5.0

Everyone was very helpful!!

PEGGY G.  |  First Impressions 
Rating:
5.0

Great staff. Thankyou

jennifer c.  |  Overall Experience 
Rating:
5.0

The staff was helpful, polite, and went above expectations to make sure I was taken care of. A plus crew. The facility is very clean, organized, well lit, had carts available to help make the move easier.

Kreg S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROY C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald W.  |  Overall Experience 
Rating:
5.0

Great friendly staff.

Debora S.  |  First Impressions 
Rating:
5.0

The staff was incredibly helpful and polite. They explained everything very clearly and was able to get a bigger storage unit once I found the one I reserved was too small.

DAWN M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT C.  |  First Impressions 
Rating:
5.0

Excellent service

Gary C.  |  Overall Experience 
Rating:
4.0

I do think the floor is in the storage rooms should be better because they make it think that it's going to be better than it is I think the storage walls and the flooring because in that showroom area it looks really good versus when you get back there and you've rented one and you see what it looks like but the people there are very friendly and it's been very easy to to rent a truck I've had to change over three times though while I've had a vehicle

brenda s.  |  First Impressions 
Rating:
5.0

Very friendly and helpful young men and woman

sally j.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Shaheeda H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NATHANIAL J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kiersten T.  |  Overall Experience 
Rating:
5.0

Sarah and her group of people are the best. Total enjoyment keeping my stuff stored there. They were always very helpful and very friendly and I appreciate it again, thank you.

Anita J.  |  Overall Experience 
Rating:
5.0

Sarah was very great and helpful with everything 😁

Lesley S.  |  Overall Experience 
Rating:
5.0

Excellent

WILLA C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clara W.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Saxon M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Malline M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Esther T.  |  Overall Experience 
Rating:
3.0

I was locked out for non- payment twice, even though my fee was auto pay by credit card. Problem resolution was only FAIR.

Kathy T.  |  Overall Experience 
Rating:
5.0

Very easy move and the garage with carts was very helpful!

JOHN T.  |  First Impressions 
Rating:
5.0

Excellent service and very very clean

Gary C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

elsie m.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle M.  |  First Impressions 
Rating:
5.0

Good facility, good customer service.

OLADIPUPO D.  |  Online Move In 
Rating:
4.0

The lady at the desk was helpful.

Mark G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

larry l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer B.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Parker W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Liza H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth L.  |  Overall Experience 
Rating:
4.0

Overly professional!

VERONICA H.  |  First Impressions 
Rating:
5.0

Sarah, the manager - is absolutely fantastic. Super nice and runs a good store. Tim S. was absolutely helpful and assisted me moving in and out. Couldn't ask for a better assistant. If I could personally give these two raises I would, this store is a great example of Uhaul.

melvin w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISTI M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELISSA C.  |  Overall Experience 
Rating:
5.0

Sarah and Timothy were very helpful while picking up my truck and checking out of my storage lockers.

Andrew L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RACHEL A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lizbeth S.  |  First Impressions 
Rating:
5.0

Great Service

Gary C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Apsara S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert B.  |  Overall Experience 
Rating:
5.0

I had a great experience here, the man that checked me out showed me exactly where my unit was and how to access it. Overall an easy move into my storage unit.

Taylan H.  |  First Impressions 
Rating:
5.0

Well done, Thank you!!

William G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Y.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeff K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monse G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth R.  |  First Impressions 
Rating:
5.0

Staff is hella friendly. Y'all got some good folks in there.

michiko j.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tyree H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

holly d.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carolyn w.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Apsara S.  |  First Impressions 
Rating:
5.0

My experience with U-Haul Storage in Muncie, IN has been consistently excellent. I have had a storage space for 4-5 years and U-Haul has provided a clean, dry, well-lit environment. Above all the personnel was super throughout my time there. The employees were always polite, courteous, professional, helpful, and cheerful. I could not have asked for better service -- very impressive.

Maryjo R.  |  Overall Experience 
Rating:
5.0

I would recommend U-Haul Storage over anyone in Muncie. There’s always someone available to assist me if I have any questions. The staff at the Morningside location was very friendly and helpful with all of my concerns.

jasmine h.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ETHANBLUES F.  |  First Impressions 
Rating:
5.0

From beginning to the end, the staff members were very courteous ; expressly Anthony Castro.

TARA D.  |  First Impressions 
Rating:
5.0

I am thankful and pleased with my complete experience from start to finish.Everyone at this location was a total gem!

Lacie M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MONTE S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allison C.  |  Online Move In 
Rating:
1.0

Our living room furniture was ruined after two weeks of being there due to a rodent problem! At least one dead mouse was decaying on top of the pieces. I had to purchase emergency Amazon furniture just to have places to sit for my daughter’s birthday party this coming weekend. Never again.

Nicholas M.  |  Overall Experience 
Rating:
5.0

The Muncie IN staff on E McGalliard was awesome Sarah, Timothy, and the Storage Manager we re very kind and professional

Larry C.  |  Overall Experience 
Rating:
5.0

Garage doors were often broken.

Pamela G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alvena S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Michael C.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Joel P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy H.  |  Overall Experience 
Rating:
5.0

Sarah and staff are exceptional!

John R.  |  First Impressions 
Rating:
5.0

The entire staff were helpful and very friendly! We had a great experience - renting a truck and storage unit. Awesome crew at his location. I hope you guys acknowledge this.

Ricardo M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Eric K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer R.  |  Online Move In 
Rating:
5.0

Very clean and nice people to work with!!!

Dee S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brooke S.  |  First Impressions 
Rating:
5.0

Your staff at the Muncie Mc Gallard location is great. Very helpful and wonderful customer service. You have a great manger !! She went out of her way for me when I had a family emergency . She runs a first class location. Keep up the great work. John Truax Solis

John S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gretchen B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DONALD T.  |  First Impressions 
Rating:
5.0

Everyone was very kind and made the move in easy!! I’m very happy that I chose U-Haul to store my belongings with.

jacob b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shannon N.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Bruce S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAULA G.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

carrie k.  |  Online Move In 
Rating:
5.0

Nice warm area. The carts were great to have. Perfectly clean.

BRYON J.  |  First Impressions 
Rating:
5.0

I liked the staff & a free month of storage, is really cool too.

Jason B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DJ T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David D.  |  Overall Experience 
Rating:
5.0

Everything was excellent!!

JAMESH JR B.  |  First Impressions 
Rating:
5.0

The staff in Muncie was so helpful and is very customer-oriented.

robert w.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PAUL M.  |  Overall Experience 
Rating:
5.0

Everyone there was very professional and deliver excellent service.

Lakeisha W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James H.  |  First Impressions 
Rating:
5.0

Sarah at the Muncie, IN location is incredible. Friendly, knowledgeable, helpful, patient, funny, and kind.

Kelley H.  |  Overall Experience 
Rating:
5.0

Nothing missing from my storage, lost my card several times did not have a problem getting it replaced, staff was very nice and helpful! I would say I was happy hate it lasted longer than I expected! Uhaul was the best, I enjoyed my stay

Tywondia J.  |  Overall Experience 
Rating:
5.0

This facility is the best in town. Great management and staff.

Shane L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chloe G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julie O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Madison F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jasmin H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joshua W.  |  Overall Experience 
Rating:
5.0

With 2 college students moving in and out of dorms, U-Haul was a great help! I rented a storage unit, moving trucks and move help for both moves and my experience was great! Thank you u haul!

Jill N.  |  Overall Experience 
Rating:
5.0

We rented a cargo van last night and closed our storage unit. The employee we dealt with was rude, seemed put-out by any questions we had and her overall attitude was terrible.

Kimberly S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl D.  |  Overall Experience 
Rating:
3.0

I was very disappointed when we didn’t get the unit I had reserved 2 mths prior to needing it. I had reserved the largest unit and requested outdoor access to the unit. We got a smaller one instead and was in the center instead of outdoor access.

SHERRY K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marissa L.  |  Overall Experience 
Rating:
5.0

One of the guys even helped me back the truck in to the loading area! Great place would highly recommend.

daniel s.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CARLA A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmen G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lisa P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Olivia R.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

REBECCA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carmen G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gina I.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Daniel A.  |  First Impressions 
Rating:
5.0

Very professional.

PAUL M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vicki M.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

heather s.  |  First Impressions 
Rating:
5.0

I had a wonderful experience! I would recommend this place to anyone!

melena s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

micheal g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tina c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ricky T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alex b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corey W.  |  First Impressions 
Rating:
5.0

Easy process to reserve a unit. Facility is exceptionally clean for a storage facility. Love the drive in access for unloading in the rain.

Julie M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tia h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory S.  |  Online Move In 
Rating:
5.0

So nice and helpful. A real fancy place!

jessica m.  |  First Impressions 
Rating:
5.0

The representative that took care of me was very professional and it made my whole experience with U Haul very pleasurable. Thank God for U Haul of Morningside.

Howard M.  |  First Impressions 
Rating:
5.0

Even through moments of not being able to pay, they worked with me to hold on to my things. I really appreciate them

Ashley W.  |  Overall Experience 
Rating:
5.0

Great times

cassandra c.  |  Overall Experience 
Rating:
5.0

Entire staff was helpful and courteous. Storage facility is great.

Holly B.  |  First Impressions 
Rating:
5.0

I would rent there again, if I ever need a storage space.

Dianna S.  |  Overall Experience 
Rating:
1.0

Very rude employee was condescending and disrespectful to me several times in the store. Would not do business with this location again under any circumstances

Jon H.  |  Overall Experience 
Rating:
4.0

I'd recommend using uhaul.

ANGELA K.  |  Overall Experience 
Rating:
5.0

This is one of the finest, cleanest, safest, and most professional facilities i have used. Dr. PHIL SPEARS

Betty S.  |  Overall Experience 
Rating:
5.0

Thanks really appreciate your help

Cynethia J.  |  First Impressions 
Rating:
5.0

The facility and personnel were very courteous and PROFESSIONAL! Sabrina was EXCELLENT in everything. Thanks, Dr. Phil & Betty Spears

Betty S.  |  Overall Experience 
Rating:
5.0

Very helpful staff.

gregory k.  |  Overall Experience 
Rating:
5.0

The staff is always friendly and helpful. I've used them a couple times and I've had good experiences each time.

Lynda N.  |  Overall Experience 
Rating:
4.0

Overall it was a clean storage place. But the alarm system sounds and then goes off by itself without anyone responding. Also feel I should be prorated back some money for not using the whole month.

john k.  |  Overall Experience 
Rating:
5.0

Easy and fast process

Kathy F.  |  Overall Experience 
Rating:
3.0

They gave me the run around on my reservation

christa w.  |  First Impressions 
Rating:
5.0

Thank you Sabrina and staff.

Vincent P.  |  Overall Experience 
Rating:
5.0

I really enjoyed my time with Uhaul. Everyone was pleasant, I felt safe, and it was a breeze loading in and out my stuff.

Claire D.  |  Overall Experience 
Rating:
5.0

Very nice and convenient.

Nathan R.  |  Overall Experience 
Rating:
5.0

My only concern would be safety , doing some work above the building entrance with no protection for people walking below at doorway. Great experience with the truck rental and rental of a storage bay

Scott S.  |  Overall Experience 
Rating:
5.0

It was great! Would recommend & also would move back in at the end of the school year

Amanda R.  |  Overall Experience 
Rating:
5.0

Had a great experience with the Muncie Uhaul team. They were professional and happy to help. Facility was very clean. Trucks were well kept. Hard workers! Thanks Kim

Kim F.  |  Overall Experience 
Rating:
4.0

Very easy experience.

Michelle G.  |  First Impressions 
Rating:
5.0

Seriously, everyone was so nice and the free month of storage saved my butt.

Lydia L.  |  First Impressions 
Rating:
5.0

Professional and courteous! The lady that provided me service walked in and requested to assist me as the other young man was helping someone else. Knowledgeable! Should be recognized!

BEVERLY B.  |  First Impressions 
Rating:
5.0

Experience was great. The owner took care of us. She was very professional and went out of her way to help us.

Don H.  |  First Impressions 
Rating:
5.0

They made it all easy!!

nikole b.  |  First Impressions 
Rating:
5.0

Great service, helpful staff.

Kathy F.  |  First Impressions 
Rating:
5.0

Thank you

LaShona G.  |  First Impressions 
Rating:
3.0

I was contacted a day before I needed a reserved truck that I would have to pick up the truck in Anderson because it was no longer available. I was given 36 miles but not for my car's Xtra mileage

Dianna S.  |  First Impressions 
Rating:
5.0

Everything went smoothly and the staff members were friendly and helpful.

Danka M.  |  First Impressions 
Rating:
5.0

Everyone was very nice and very helpful! Made the process very smooth, and the month free storage was awesome.

Ben W.  |  First Impressions 
Rating:
5.0

Sabrina (Manager) maintains a great staff who works hard and is always working. They are all helpful and I sure did appreciate all the advice and help they gave us. Nothing but a 10/10 experience.

Katherine M.  |  Overall Experience 
Rating:
5.0

It was an awesome experience and in the future if I ever need to storage again I will be back And I will recommend the storage facility to everyone

Thomas D.  |  Overall Experience 
Rating:
4.0

Thank you

connie c.  |  Overall Experience 
Rating:
5.0

Great experience!

Karen T.  |  Overall Experience 
Rating:
5.0

Top shelf facility, wow, customer service by far the best I have ever seen, Ms. Burns and her staff so friendly and accommodating. The climate control was amazing. Have already recommended to other

Jeffrey J.  |  Overall Experience 
Rating:
4.0

Going above and beyond to help thanks for great employees

Eddye H.  |  First Impressions 
Rating:
5.0

Selling a home and moving between states is stressful. Sabrina Burns went way above required consumer service expectations to help us went things did not go as planned. Please acknowledge her efforts!

Vincent P.  |  First Impressions 
Rating:
5.0

Ever one was vary nice and I had a problem with my lights on my truck and thay help me get it fixed I was vary happy

Westly L.  |  First Impressions 
Rating:
5.0

Everyone was so helpful

Vivian Z.  |  First Impressions 
Rating:
5.0

Everyone at this location was awesome but Sara was extraordinary thanks for everything lady !

Denisa A.  |  Overall Experience 
Rating:
5.0

The facility is brand new, clean and remarkably easy to use. The sign up process was quick and efficient. Moving in is simple and straightforward. Its exactly what I wanted in a self storage place.

Kent T.  |  First Impressions 
Rating:
5.0

Great JOB!! Sabrina for the excellent customer service that she provided during my visit. She was very helpful d the process of renting and putting my reservation for the truck.

Michelle L.  |  First Impressions 
Rating:
5.0

The guys that did my moving went over and above what needed to be done

STEPHANIE B.  |  First Impressions 
Rating:
5.0

Excellent experience

John R.  |  Overall Experience 
Rating:
5.0

Sabrina was very courteous and patient. I appreciate the fact she was very informative.

Carolyn L.  |  First Impressions 
Rating:
5.0

All staff was friendly. Like the large area to back into to offload and load items.

jane l.  |  Overall Experience 
Rating:
4.0

Overall a great experience.

joseph m.  |  Overall Experience 
Rating:
5.0

The staff was friendly and very funny.The units are clean,and well planned out.So far great experience!

Amy Y.  |  First Impressions 
Rating:
5.0

It really met my needs at the time.

Zachary C.  |  Overall Experience 
Rating:
5.0

Very good facility. Two small spots of dirt was on the floor of the storage units prior to move in. Otherwise the facilities were clean and great. The staff was courteous and professional.

johnny L.  |  Overall Experience 
Rating:
5.0

Sabrina is the bomb. Helped make what would normally be a stressful experience go smoothly. Everyone at the office were friendly and worked to ensure I had everything I needed for a successful move.

Victoria L.  |  Overall Experience 
Rating:
5.0

The manager of this office Sabrina cares about her customers and it shows. She took great care of my equipment and storage needs after moving to IN from AZ. Efficient, kind and communicative.

Victoria L.  |  Reservation 
Rating:
5.0

very nice staff & building

Donna B.  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful. I highly recommend this location. The storage shed and very clean and taken care of.

Misty W.  |  Reservation 
Rating:
2.0

It was a pain to get access to the facility. People working there were rude when I was trying to get questions answered. No weekend office hours was pretty limiting.

Maya M.  |  Overall Experience 
Rating:
4.0

Very convenent to the Ball State campus

rich f.  |  Overall Experience 
Rating:
5.0

Sabrina provided excellent customer service and made our experience a good one.

Michael H.  |  Overall Experience 
Rating:
5.0

Very friendly staff and a clean well thought out air conditioned storage facility!! Will be back to store my son's college dorm things again next summer!

Donald W.  |  Overall Experience 
Rating:
5.0

quick, easy sign up and very friendly staff

Sharon C.  |  Reservation 
Rating:
5.0

A little confusion getting us checked in due to only being open a short time (computer system issues). But facility is brand new, building is nice and workers were really kind and very helpful!

Gary M.  |  Reservation 
Rating:
5.0

The service is great. It will be much much better once the hours open up more for the customer. The carts are great!!!

kimberly b.  |  Reservation 
Rating:
5.0

Sabrina and the staff went above and beyond to make our storage of our daughters wedding supplies an easy process. We appreciate the clean and secure facility and professional staff.

Jennifer R.  |  Overall Experience 
No reviews have been submitted for this location.

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