Customer Reviews for U-Haul Moving & Storage of Moultonborough

136 reviews

1060 Whittier Hwy   Moultonborough, NH 03254

(603) 476-2382

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(603) 476-2382

1060 Whittier Hwy
Moultonborough, NH 03254

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Robin W. 
Rating:
5.0

I have rented from this location many times and the service is always outstanding.

David M. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
4.0

Storage garage worked well for us, no security or rodent issues with our goods in storage. We were at the point where did not need the space any longer.

DIXON R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle M. 
Rating:
3.0

When it snowed, it would enter under the door, the gate was stuck open in the Winter, gate was blocked by a return truck and when called about it, (Tony) declined to come fix it because he had to drive from Tilton and our move was canceled. I suggested he put up new signs that said “Do not block gate” but he gave me some reason about people higher up problems. Signs are soo worn you can barely read letters because they have disappeared. Other signs also need replaced. I was also quoted $160.00/month for B-27 but when I got there, I was told $194.00/month. $160.00/month is what helped me decide to store there, so it was disappointing to find out otherwise!!

Lou N.  |  Overall Experience 
Rating:
4.0

The self-checking was a pain and not very well designed. The Keybox was not labeled so we had to try each of the locks to see which one opened. Lots of steps.

Rick V. 
Rating:
3.0

I had issues with reservations, where promises by Sarah were not kept. Overall, the move was made horrible by promises of extending the return date after rental unit was given away to someone else. Additional promises were made to waive the two day late fee,, as we were told to drive 25 miles away to drop off at a closed facility.. These promises were not kept, causing additional stress, chaos, and expenses. In the future, we will use a professional moving company.

STEVEN N. 
Rating:
5.0

Such a pleasant experience renting from U-Haul Moving and Storage of Moutonborough. A+ in customer service!

Carole J. 
Rating:
5.0

The van was all ready as soon as I arrived. They young lady was very polite and friendly. Explained what my responsibilities were, and offered me additional equipment and insurance, Absolutely would recommend the Moultonboro store to any one!

Frederick S. 
Rating:
5.0

Customer did not leave a comment.

Tom H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lou c.  |  Overall Experience 
Rating:
5.0

Very nice having this U-Haul location in Moultonborough, I never left town. I had the need to move furniture between 2 houses a 1/4 mile apart. I finished this task quickly ! Thanks ! 👍👍

Donald M. 
Rating:
4.0

Customer did not leave a comment.

JUDY B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis S. 
Rating:
5.0

I

Bill R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Donna R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shania B.  |  Overall Experience 
Rating:
5.0

Tony at the Moultonborough location was amazing! He was helpful and kind, and provided the best service possible. He made the experience stress free, which we appreciated.

Debbi K. 
Rating:
5.0

Customer did not leave a comment.

Jean S. 
Rating:
2.0

1) ROADWAY IN AND OUT FILLED WITH POT HOLES AND A BOULDER ALL MUS NAVIGATE AROUND 2) ANNUAL PROMISES TO REPAIR NEVER KEPT 3) ATTEMPTING TO WORK WELL WITH LOCAL AND REMOTE MANAGEMENT MET WITH BALD EXCUSES AND, FRANKLY, REPEATED UNTRUTHS. 4) I WOULD NOT RECOMMEND THIS FACILITY TO A FRIEND.

G. Reed H.  |  Overall Experience 
Rating:
5.0

Rental agent was friendly and knowledgeable. Very easy to do business with. Very nice people. I will definitely use them again in the future.

Scott S. 
Rating:
4.0

Wouldn't accept my debit card.

Jennifer E. 
Rating:
5.0

I am a regular Uhaul renter and Tony at the Moultonboro location is very customer oriented! Over and above 5 star service!

Robin W. 
Rating:
5.0

Amazing support and experience from the GM there - thanks very much

James S. 
Rating:
5.0

Customer did not leave a comment.

Alan G. 
Rating:
4.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

already the best Uhaul service ever

Donna K. 
Rating:
5.0

Keep up the good work.

Mervin B. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

Stacey J. 
Rating:
5.0

Friendly professional place of business

Donna K. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
3.0

Like I said I was already moved into my unit before Uhaul took over

Michelle R.  |  First Impressions 
Rating:
5.0

Excellent facility. Felt so grateful to have them to take care of my belongings during a tough transition time. Extremely friendly and professional. Would recommend 10 times out of 10!

Katherine J.  |  Overall Experience 
Rating:
5.0

Only one comment. When I first got into the truck the floor was VERY slippery. I think the products used in cleaning the truck made for a slippery surface. I could envision someone slipping and falling out of the truck. Once everything dried it was OK. By the way, the two folks working that day were excellent. Very nice and super helpful. They deserve a gold star!

Daniel R. 
Rating:
5.0

Customer did not leave a comment.

ALAN S. 
Rating:
5.0

Great service and friendly help. Would highly recommend.

Brent G. 
Rating:
5.0

Anthony and the young woman working there were awesome. They were both super helpful. I appreciated their great customer service. Made my trip so much easier.

Erin A. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Emily S. 
Rating:
5.0

Customer did not leave a comment.

Nicole L. 
Rating:
5.0

Need more vans; truck was OK for my job but more fatiguing to drive(lots of wind noise on interstate highway).

Peter B. 
Rating:
5.0

prompt, friendly, easy service with an impeccably clean vehicle. Clear directions and no hassle .Very well done

Charles D. 
Rating:
5.0

The people at this location are the best.

Charles I. 
Rating:
5.0

Customer did not leave a comment.

JEANETTE S. 
Rating:
5.0

Customer did not leave a comment.

Benjamin N. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
4.0

Customer did not leave a comment.

Nicole G. 
Rating:
5.0

So glad I got a storage unit at this facility they went above and beyond here and made the whole experience painless just super friendly and helpful. we got lucky getting a storage unit here.I would highly recommend this place of business to anyone.

Donna K.  |  First Impressions 
Rating:
5.0

Best customer service I have ever had truly a kind helpful Manager

Donna K. 
Rating:
5.0

My original contract had the incorrect amount of fuel listed. Nick from Marion Mobil did make a note on it but wasn't able to correct it in the computer. Tony at the drop off place was able to correct it and even called to let me know he had. Very professional as well as thoughtful to notify me.

Lori G. 
Rating:
5.0

Customer did not leave a comment.

Ilia P. 
Rating:
5.0

Tony at Moultonboro Uhaul goes above and beyond! Thanks, Robin

Robin W. 
Rating:
5.0

Customer did not leave a comment.

GAIL U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Anthony was very helpful, great guy.

Paul S. 
Rating:
5.0

Self return feature is excellent and easy!

Ilia P. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Tony was super helpful over the phone and got things set up in advance. On the day of my move, Jason was extremely helpful and friendly. The whole process was quite seamless. I appreciate everyone's help along the way.

kathryn s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

The locks were very hard to open

Paris M. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

Peter E. 
Rating:
5.0

Customer did not leave a comment.

Rachael R. 
Rating:
5.0

I dropped the truck off after hours. Convenient location and process. Great experience!

KEVIN O. 
Rating:
5.0

the only problem was it had a wire hanging from the door which got caught on the door locking handle and it hung down in the way of loading. Otherwise it was good

Paul M. 
Rating:
5.0

Well organized and knowledgeable folks

William H. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN O. 
Rating:
5.0

The Gentleman with whom I interacted was a great ambassador for U-Haul. What I particularly appreciated is the location closed at 2:00 pm. I got there about 1:56 pm, and the gentleman came out, and helped me return the trailer. He was still working at 2:10, which I thought was great customer service.

David S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
4.0

We had all our tie downs and the connection needed, So it went very well.

Raymond L. 
Rating:
5.0

Customer did not leave a comment.

Stacey J. 
Rating:
5.0

Customer did not leave a comment.

Nancy M. 
Rating:
4.0

tony was great

Paul M. 
Rating:
5.0

Thank you! Great experience.

Richard C. 
Rating:
5.0

best uhaul experience I ever had Tony was great

Paul M. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

Rebecca G. 
Rating:
5.0

The gentleman running the facility was extremely helpful and friendly. Will definitely use this place again!

Henry S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Highly recommend. Very accomodating and nice people. Always helpful.

MICHAEL B. 
Rating:
5.0

Very successful experience, great customer service!

Jeanette M. 
Rating:
5.0

Quick and easy, good service, friendly

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Brett S. 
Rating:
5.0

Tony was great at the Moultonborough location and the after hours pickup worked just fine.

Garrett C. 
Rating:
4.0

Customer did not leave a comment.

Garrett C. 
Rating:
5.0

Customer did not leave a comment.

Robin W. 
Rating:
5.0

Customer did not leave a comment.

patrick M. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Robin W. 
Rating:
5.0

Customer did not leave a comment.

Ellen R. 
Rating:
3.0

Dropped truck off at night, was barely any place to park truck, whom ever plowed did a terrible job (hadn't snowed in a while,plenty of time to clean it out)

matt C. 
Rating:
5.0

Excellent customer service.

JOHN T. W. 
Rating:
4.0

Customer did not leave a comment.

david P. 
Rating:
5.0

Customer did not leave a comment.

Robin W. 
Rating:
5.0

Customer did not leave a comment.

Robin W. 
Rating:
5.0

Customer did not leave a comment.

Alex K. 
Rating:
5.0

Tony was great!

Ben N. 
Rating:
5.0

Site manager was great to deal with. Told us to bring the truck back before 5:00 pm and lock it, then deposit the key in the box. we did so. Then we were asked by text/email to verify that we had done so. This was difficult to do. If that is a requirement, perhaps the site manager should explain the process before hand. Otherwise, don't ask for verification.

Bernard M. 
Rating:
5.0

Customer did not leave a comment.

William A. 
Rating:
5.0

Customer did not leave a comment.

ELIJAH B. 
Rating:
5.0

Customer did not leave a comment.

Linda K. 
Rating:
5.0

Customer did not leave a comment.

Dana P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Nothing

John W. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

PEGGY P. 
Rating:
5.0

This is a terrific operation and Kevin does a wonderful job. I would strongly recommend it to anyone at any time. A very customer oriented well run enterprise.

HAROLD S.  |  Overall Experience 
Rating:
5.0

Kevin is friendly, helpful, and attentive.

LINDA B.  |  Overall Experience 
Rating:
5.0

Thanks for all the years of great service. Always a good feeling of not have to worry about your belongings. Thanks again.

ROGER P.  |  Overall Experience 
Rating:
5.0

Helpful, clean, friendly

MARY M.  |  First Impressions 
No reviews have been submitted for this location.

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