I actually moved out 3/20 but office wasn’t open to finalize move out. Erica was more than helpful on 3/21 to finalize.Thank you I’ll recommend your facility to anyone looking for your services. Barbara D
Barbara D | Overall ExperienceSelf Storage Units in Moultonborough, NH, 03254
U-Haul Moving & Storage of Moultonborough
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The Village at Paugus Bay
131 Lake St, Gilford, NH 03249 View Available Units14.3 miles from this location -
Winnisquam Storage LLC
307 Daniel Webster Hwy, Belmont, NH 03220 View Available Units
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T-P Storage, Inc.
1454 Nh Route 16, Madison, NH 03849 View Available Units18.6 miles from this location -
Mt. Major Self Storage/Alton Bay Self Storage
305 Mt. Major Highway, Alton Bay, NH 03810 View Available Units20.1 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I went into the office on Saturday to secure a storage unit, starting Monday. I received GREAT customer service and walked out with a unit reserved. I moved stuff into a small unit on 2/12, all went very smoothly..
Susan H | First ImpressionsErica was extremely helpful and pleasant to do business with!! Fast and curtious!!
Douglas A | First ImpressionsStaff very helpful! The locker was clean and free of pests.
william s | Overall ExperienceThe staff was very helpful and informative, friendly and spot on. Would highly recommend... Thanks for making it a smooth experience...
Liam C | First ImpressionsThe local staff has always been excellent. Our experience with UHaul has not been so great. It took over three weeks last year to repair the door to our storage unit. We were not able to access it during that time and our possessions were not secure. We did receive one month compensation, which was fair. Also, we are not happy with the continual price increases. The most recent price increase drove us to find an alternative. We will be saving $55.00 monthly for comparable space.
MARGARET D | Overall ExperienceWe rented two units for approximately nine months. We also rented a large truck to haul property from New Hampshire to Texas. Initially things were fine as we were regularly paying for the storage unit fee. However, at the end, after our stuff had been moved and a few items left behind for someone else to pick up, I signed papers for abandonment of items. Even after signing the papers as requested the storage facility continue to charge my credit card without my permission. I received phone calls from U-Haul asking that I do additional things to abandon a few items left behind like making copies of my drivers license. Which I did and emailed to them. And then they change the rules again by asking me to sign the papers in the present of the U-Haul manager. This request was done knowing that I did not live in New Hampshire. This was clearly inappropriate and I knew I was being duped.. It was only when I called the national customer service line that they stopped inappropriately billing my credit card and harassing me about a few items left in a unit. I thought the way I was treated was highly unprofessional, unnecessary, and very stressful. I question their integrity and honesty.
Craig B | Overall ExperienceUnits are way too expensive, would not recommend others due to cost.
NICOLE W | Overall ExperienceErica was so nice and helpful
Jean P | First Impressions24 hr access is great. Clean and dry and zero issues, Thank you
Steven C | Overall ExperienceTony and his wife in tilton Nh are so incredibly helpful! This is the first time I’ve moved by myself, and they made everything super smooth and simple, even talking me through using the app!
Timothy R | First ImpressionsWhen I moved my stuff in, everyone was great and proactive. Moving out was a different story. Guy in the office refused to do anything about the insulation handing down from the ceiling and said if we cut it, I'd be charged for damages. Which I get, but then he should've done something about it because it was completely in the way. We wound up rolling it up and using my broom to keep it against the ceiling. Only possible because one of the people helping me was a lot taller than I am. PLUS, I told him I'd be checking out that day. Office hours were supposed to be til 2. We were done right around 9:30. Dude was in the process of leaving said, rather bluntly "office is already closed." Forced me to put the access key in the lock box...which, as it was a Friday, also meant I paid for a weekend I didn't use. Not impressed!!!
Sarah W | Overall Experiencehire someone to work there. bad experience
Michael B | Overall ExperienceHuge potholes throughout the facility office always closed on a Saturday when most people are there out of work and need assistance which is very inconvenient If your website says you’re open, you should have a staff person there to assist your customers not a sign on the door saying see you Monday
Amy S | Overall Experience