Customer Reviews for U-Haul Moving & Storage of Murfreesboro

253 reviews

1519 Beasie Dr   Murfreesboro, TN 37128

(615) 896-5303

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(615) 896-5303

1519 Beasie Dr
Murfreesboro, TN 37128

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Let me know before hand the parking lot was full so I would have known which uhaul to go to.

Tucker S. 
Rating:
5.0

Great drop off location.

ALAN PAUL J. 
Rating:
5.0

This was the nicest, cleanest, most welcoming uhaul location I've been to in my life. The two fellows that helped me were eager to assist me, connect my trailer and I was on my way in no time at all. Frankly, this was far better than I expected.

JAIME C. 
Rating:
4.0

Customer did not leave a comment.

Glen J. 
Rating:
5.0

Everyone was great. Super knowledgeable and efficient. Jacob was extremely helpful not just for me but for his co-workers as well. Fantastic experience.

Sarah T. 
Rating:
5.0

Customer did not leave a comment.

Linda W. 
Rating:
5.0

Customer did not leave a comment.

dakota E. 
Rating:
5.0

Customer did not leave a comment.

EDWARD B. 
Rating:
2.0

I had billing issue where I was suppose to a credit of $50 dollars due to 2 prior cancelation of my reservation that had me drive way out of my way to ensure a I was guarantee trailer that I had booked 1 months in advance. This is a credit offered by uhal employee over the phone for the inconvenience yet when I told the person over the counter he was not helpful and threw the blame at the other to locations I was suppose to originally pick up trailer from but didn't make sense because from the point I reserved it over the phone. when they said pick it up here, I never dealt with a specific person or location. You work for Uhal then take ownership and make it right. I still need to call customer service and see if this credit will even happend after all that.

Bryan R. 
Rating:
5.0

Customer did not leave a comment.

MADISON K. 
Rating:
5.0

Customer did not leave a comment.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Robert Z. 
Rating:
5.0

Customer did not leave a comment.

Gene P. 
Rating:
5.0

It is Summer time and hot. To be met with a nice cool wet aloe wash cloth would be most excellent!

Joseph K. 
Rating:
5.0

Customer did not leave a comment.

Faith P. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

I can't believe how easy it was to order on line, pick up, and drop off your truck!! It was the absolute most efficient service I have ever experienced!!! I would also like to thank your associate who seen I had ordered the wrong distance and saved me money by correcting my error!! I hated moving, but it was a whole lot easier with UHAUL!! Thank you!!

William K. 
Rating:
5.0

Nothing !!!!

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

ADRIAN G. 
Rating:
5.0

After having a horrible experience with another uhaul vendor, the Beasie street location made up for it and provided me with excellent customer service! Everyone was so friendly and very helpful! Thank you for the the excellent customer service!

MELISSA M. 
Rating:
1.0

Customer did not leave a comment.

Abdulrahman A. 
Rating:
5.0

Customer did not leave a comment.

PERRY H. 
Rating:
5.0

Second rental from this location and the equipment was ready and check-in was a breeze.

Daniel R. 
Rating:
5.0

I never received a receipt after my truck rental.

DAVID H. 
Rating:
5.0

Seems to be a very well-run operation! The customer service was outstanding!

SAMUEL G. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

JAMIE T. 
Rating:
4.0

Customer did not leave a comment.

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

stephen L. 
Rating:
2.0

Workers were cutting up with each other. The guy used the F word. They joked about how far it was to the trailer and how nobody wanted to get it. I couldnt rent a ramp for the trailer which is an obvious upsell opportunity. Instead i had to buy one down the street. Brand new building, but terrible experience

Todd H. 
Rating:
5.0

Very accommodating! Would do business with them again!

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Timothy J. 
Rating:
5.0

Nothing, the when experience was outstanding.

Ralph S. 
Rating:
1.0

Fuel on the checkout was at 1/4. Drove about 1 mile and the fuel light came on. It didn't have that much gas in the tank. I drove 38 miles and put $25 in the tank to get it to 1/4. I shared this with the guy that checked in the equipment and he couldn't care less. This is the reason for the negative review.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Andria C. 
Rating:
5.0

Customer did not leave a comment.

gene P. 
Rating:
5.0

Customer did not leave a comment.

ANGELA J. 
Rating:
5.0

Customer did not leave a comment.

Tom G. 
Rating:
4.0

Not sure the inside dash lights were working, the battery may be low. Other than that it was great! The staff are friendly and efficient!

Amber E. 
Rating:
3.0

Customer did not leave a comment.

SHEILA K. 
Rating:
5.0

Easy and Quick. Helpful Staff.

Jacob F. 
Rating:
5.0

Customer did not leave a comment.

MOHAMMAD A. 
Rating:
5.0

Customer did not leave a comment.

Ryan N. 
Rating:
5.0

Customer did not leave a comment.

BRUCE W. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN B. 
Rating:
5.0

Customer did not leave a comment.

SHIRA A. 
Rating:
5.0

Very good

Nashat B. 
Rating:
5.0

Offer help too thoose moving into storage tat are disabled or hadicaped

PETER S. 
Rating:
5.0

I dealt directly with the manager. She was amazing. I would definitely recommend this facility to others.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Very professional and personable, awesome

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

Stephen T. 
Rating:
4.0

Asked a gentleman about the return process he pointed to a sign and walked away.

MELISA ANN E. 
Rating:
5.0

The pickup and drop off were equally quick and simple. Thank you.

SCOTT M. 
Rating:
5.0

Customer did not leave a comment.

VICKI W. 
Rating:
5.0

Customer did not leave a comment.

Paul A. 
Rating:
5.0

Customer did not leave a comment.

Edward G. 
Rating:
5.0

The staff was very friendly and helpful. I am glad that I used this new location in Murfreesboro.

James P. 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO L. 
Rating:
4.0

Customer did not leave a comment.

Connie C. 
Rating:
5.0

I think things are going good. They are a new facility and still getting the kinks worked out. Stephany knows what she is doing. And the 2 guys we dealt with were great too. Will be back.

PAUL B. 
Rating:
5.0

The people working at this location were professional and courteous. The gentleman that assisted me is the beginning went above and beyond helping me get the dolly into my car and let me borrow a bungie cord to secure the dolly in my car.

LISA R. 
Rating:
5.0

Customer did not leave a comment.

Kenny B. 
Rating:
5.0

Customer did not leave a comment.

Mohammed S. 
Rating:
5.0

Customer did not leave a comment.

SUSAN S. 
Rating:
4.0

Seems like a brand new location..clean, nice big lot. Good experience.

BRITTNEY N. 
Rating:
5.0

Customer did not leave a comment.

Grant M. 
Rating:
5.0

Customer did not leave a comment.

tabatha B. 
Rating:
4.0

Clean the windows, had grease splattered on them. Side windows were really dirty, cargo box leaked on many of my items.

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

Danielle W. 
Rating:
5.0

Customer did not leave a comment.

PAUL A. 
Rating:
5.0

I received outstanding customer service from this location. Friendly and helpful staff from the time I made the reservation until I returned the unit.

Alex H. 
Rating:
5.0

Customer did not leave a comment.

KITTY R. 
Rating:
5.0

Facility was clean and well kept. Friendly and accommodating staff.

BRUCE W. 
Rating:
5.0

12/10 would recommend grab a friend and head on in!

BENJAMIN N. 
Rating:
5.0

Customer did not leave a comment.

BILLY J. 
Rating:
5.0

Customer did not leave a comment.

Tim A. 
Rating:
5.0

Customer did not leave a comment.

AUDREY D. 
Rating:
5.0

Customer did not leave a comment.

GRAHAM E. 
Rating:
5.0

The new facility is awesome just like the staff especially the manager Stephanie Clark! If Uhaul facilities had vending machines with some snacks and drinks, I believe it would make everyone feel special.

JOSEPH K. 
Rating:
5.0

The equipment could have been cleaned better, but the customer service was good.

KARYNNE T. 
Rating:
5.0

Customer did not leave a comment.

DIANA L. 
Rating:
5.0

Customer did not leave a comment.

Angela G. 
Rating:
5.0

Extremely easy and seamless pick up and drop off. Exactly why we always use u-haul, it's a hassle free easy way to move. Thank you to the staff here for making it pain free as it always is!

Taylor H. 
Rating:
3.0

The truck was unsafe to drive. I was able to do 1 trip and returned it earlier...

Sardor H. 
Rating:
5.0

Customer did not leave a comment.

CHARLES H. 
Rating:
5.0

Customer did not leave a comment.

Brent E. 
Rating:
4.0

Customer did not leave a comment.

STANLEY W. 
Rating:
3.0

Increase number of clerks to avoid long waits as this is a growing area and already very busy

Tina G. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Tasha was extremely nice and understanding. She apologized several times for the poor service received at the pick-up site. She even changed the location of our storage unit when my husband spoke to her about the 5th floor unit being hard for him to get to b/c of his inability to ride an elevator. She was very friendly and understanding as to why I had been so upset w/ the agent in Old Hickory. Tasha was VERY PLEASANT to work with and I have no hesitation in recommending her for a commendation in whatever form you may have for outstanding customer service.

Yvonne C. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Friendly staff, very easy to check in and check out. Thank you!

Donald D. 
Rating:
5.0

Great !!!!

LEONARD C. 
Rating:
5.0

Customer did not leave a comment.

Sally O. 
Rating:
5.0

Customer did not leave a comment.

Caleb C. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
3.0

Pick up was flawless. Drop-off however should not take an hour. The 2 guys at the counter were not up to par. They were messing up orders which caused a line of unhappy customers. I should never have to spend an hour waiting just to return a truck.

TIMOTHY W. 
Rating:
2.0

Do not ever recommend above and beyond movers. Your call wait times are too long. Your representatives are rude

holly P. 
No reviews have been submitted for this location.

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