Customer Reviews for U-Haul Moving & Storage of Nampa

3889 reviews

2112 Caldwell Blvd   Nampa, ID 83651
(Bus I-84 Ne Of Karcher Mall)

(208) 467-1102

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(208) 467-1102

2112 Caldwell Blvd
Nampa, ID 83651
(Bus I-84 Ne Of Karcher Mall)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Linda always take care of us! Definitely the best place to rent a uHaul from! Thank you! - Angel

Angel L. 
Rating:
2.0

Customer did not leave a comment.

Dennis B. 
Rating:
1.0

Went to pick up truck. Not there! Waited an hour for truck to arrive. Never showed. Made us go to different location for truck no truck. Gave us a uhaul van and was charged a different price and was not given the $50 guarantee the truck will be there credit as stated on site! Would not recommend this this company at all! Very disappointing! So if they say they will give you $50 if the truck is not there, don't believe them. It does not happen!!!

Baird T. 
Rating:
4.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Local Team did what they said they would do, truck was clean & well kept..........We were super pleased. Everyone we encountered were very friendly & professional

Phil K. 
Rating:
1.0

The reason I gave a poor rating is because I had a reservation at a uhaul less than a mile from where I needed it. A day later my reservation was moved 20 miles out of my way. I understand equipment may not have been accessible at the first location, but you charged me for going out of my way because I was over the miles given.

Tim K. 
Rating:
3.0

Very disappointed. The uhaul we got didn't have the correct hook up area so we could pull our trailer. We've rented a truck before, for this reason and it didn't have the hook up like our previous rental. We did not use the truck once we found out it didn't have the correct hook up and we returned it. Really really disappointed....

Jason C. 
Rating:
2.0

I had to drive to two different locations. I spent almost $40 in Lyft fees because the place I was sent didn't my equipment. I was sent to a location 10 miles further than my address which caused more fees for mileage. I'm extremely upset

Amanda B. 
Rating:
4.0

Overall, they took care of us.

Antonio G. 
Rating:
4.0

Our original truck was double booked causing us to go 2 towns over to pick up this truck. Our milage was way more than we expected. So not happy about that part. The truck was fine.

Scott G. 
Rating:
5.0

It was great to have a drop off lane visible from the street. I dropped off after hours so no employee interaction.

ANTHONY K. 
Rating:
5.0

Customer did not leave a comment.

ORVILLE LEE RAY D. 
Rating:
5.0

Randy was great at the time of my service he Yelp me promptly

reymundo N. 
Rating:
4.0

Customer did not leave a comment.

Andrew Christoph P. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

Dale M. 
Rating:
5.0

Customer did not leave a comment.

Trei H. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
3.0

Exhaust fumes going into truck cab. Guy that helped when picking up was nice the girl when I brought it back was rude.

David B. 
Rating:
5.0

Customer did not leave a comment.

Lorene R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Velinda S.  |  Overall Experience 
Rating:
5.0

Both Linda Hudson and Dixie were wonderful. Very thoughtful, kind and professional. Iam a Real Estate Broker and will recommend U-haul Center in Nampa to all my Clients Thanks again!

sandra c.  |  First Impressions 
Rating:
5.0

Easy to find & everyone was helpful & freindly. Manager Linda Hudson was a big help with great attitude, a real pleasure doing business with her & the facility.

terry m.  |  First Impressions 
Rating:
4.0

If "Arby's has the meats" they "have the trucks."

George G. 
Rating:
5.0

We are totally satisfied & happy. Manager Linda Hudson & her staff were friendly & professional. GREAT JOB!!

terry M. 
Rating:
3.0

I was over charged on my bill then charged yet again when I returned the vehicle only to be told that my bank would be the one to reimburse me the accidental charges in 3 -5 business days That shouldn't have been a bank issue.

David M. 
Rating:
1.0

I was told to call ahead if late, so did and was charged for another day desipite having my truck there before 5, will not return!

Clayton R. 
Rating:
5.0

I will keep it the same everybody was pleasant to work with and very efficient it was a great experience

Benny E. 
Rating:
5.0

Customer did not leave a comment.

Douglas E. 
Rating:
4.0

Customer did not leave a comment.

Dennis B. 
Rating:
5.0

Customer did not leave a comment.

ronald B. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
3.0

Too cramped to pickup equipment.

Earl S. 
Rating:
5.0

Staff was efficient and friendly. Quick to get us checked in and checked out.

Laura T. 
Rating:
4.0

Customer did not leave a comment.

Yancy S. 
Rating:
2.0

Customer service was not great. They didn't have the equipment when we got there to pick up. When finished with the truck I picked it up at 3/4 tank. The gauge did not show 3/4 so I topped it off and they refused to give any back but charged me for 8 miles over my estimated mileage.

Travis R. 
Rating:
5.0

Outstanding staff !!

cordell e.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kay O. 
Rating:
5.0

Customer did not leave a comment.

Gary L. 
Rating:
4.0

Customer did not leave a comment.

Jerry R. 
Rating:
5.0

Customer did not leave a comment.

Joseph G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hope S. 
Rating:
5.0

Customer did not leave a comment.

Donald C. 
Rating:
5.0

Customer did not leave a comment.

ken C. 
Rating:
5.0

Excellent team excellent service!!

William S. 
Rating:
5.0

Great place!!

Tammy W.  |  Overall Experience 
Rating:
5.0

Moving truck worked perfectly to haul my new refrigerator to my home. The two people I interacted with at the business were very friendly and courteous.

Gerald M. 
Rating:
5.0

Customer did not leave a comment.

James K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barton H. 
Rating:
5.0

Dixie and the store manager are amazing!!! Had my storage unit for almost 2 years wouldn't go anywhere else!!

CRYSTAL R.  |  Overall Experience 
Rating:
5.0

I recently rented a trailer from the U-Haul store near my house. I dealt directly with the owner Randy. The customer service was very professional and quick. Really polite staff. Clean and friendly environment and equipment. I definitely recommend this store and I would have given 10 stars if Possible. I will definitely return to this store in the future. Thank you Randy for the awesome experience. Very much appreciate it. Steve Ruckman

Steven R. 
Rating:
4.0

Keep up the good work!

Dillon K. 
Rating:
5.0

Customer did not leave a comment.

Daryl G.  |  First Impressions 
Rating:
4.0

The staff was friendly.

David H. 
Rating:
4.0

Customer did not leave a comment.

JOSE E.  |  First Impressions 
Rating:
5.0

I don't know what you could do to make your service better because I was totally impressed with the entire service. You made my move so much easier. Thank you.

Kimberly K. 
Rating:
5.0

Customer did not leave a comment.

damon K. 
Rating:
4.0

Customer did not leave a comment.

JUSTIN S. 
Rating:
5.0

Customer did not leave a comment.

CASEY M. 
Rating:
3.0

It's not anything to do with any employee at current locations. Over the phone, you all are Liars, and you don't tell the full version of what actually happens. When renting from you. My uhaul was not at my current location I had to drive 2 hours away to get my uhaul super stressfull. Then you all charged me an arm and leg to upgrade because one size up. Over 600 dollars for a uhaul trailer 6*12 one way. Awful. That you took advantage in my vulnerability. I need something similar coming up and I will not use uhaul.

NICKIE B. 
Rating:
4.0

I was a little disappointed that I was booked to have a 10X20X10 but when I went to check in, they said they only had a 10X15X10. I was a little worried that everything would not fit but we made it fit and worked out fine.

Lisa R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandria L.  |  First Impressions 
Rating:
4.0

Have more help to assist customers, these people are overwhelmed that's not fair to them or we, your customer's,

TYRONE B. 
Rating:
5.0

Customer did not leave a comment.

Rosalie S. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

Jonathan W. 
Rating:
5.0

Always nice and welcoming, very helpful.

Daisy S. 
Rating:
5.0

Customer did not leave a comment.

Theodore G. 
Rating:
5.0

Customer did not leave a comment.

Derek M. 
Rating:
5.0

UHaul has always treated us right, from Washington to Florida to Idaho!

Ron O. 
Rating:
5.0

Customer did not leave a comment.

Brian V. 
Rating:
4.0

Customer did not leave a comment.

Mitchell B. 
Rating:
5.0

Customer did not leave a comment.

Maggie F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maggie F. 
Rating:
5.0

Super helpful, knowledgeable customer service. The truck was clean and in excellent condition.

Dawn R. 
Rating:
5.0

Customer did not leave a comment.

Lydia G.  |  Overall Experience 
Rating:
5.0

.Randy exceptional service.

Bruce A. 
Rating:
5.0

Very good customer service and communication..... Fast friendly service..

Christal D. 
Rating:
5.0

Customer did not leave a comment.

Debbie F. 
Rating:
5.0

The young lady that helped check us out and in was very helpful and kind. Thank you for making our move so easy!!

Alexandra B. 
Rating:
5.0

Customer did not leave a comment.

Nicole B. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Staff was very friendly. Speedy and helpful service.

Tom T. 
Rating:
1.0

The person at the desk couldn’t leave to show me the unit and when the other guy came in he didn’t offer to show me the unit. The unit was way to small and I asked him to refund my money, which now I have to take the time to go down there and argue with him for not crediting my debit card. The question I have is, is this owner incompetent or is he trying to pull a fast one on me because I made him do a little work to credit my debit card a few minutes before closing. He brought this on himself by not allowing me to go check out the unit before paying for it

terrance n.  |  First Impressions 
Rating:
5.0

Staff very friendly and customer service was outstanding. Very quick and easy rental reservation, paperwork, and pick up of truck. Very fast and easy drop off of rental truck as well. Thank you for making my day and giving me the laughter i needed as i just had to move out of my home i have been at for the past 14. You guys were awesome and great i will recommend your location and services to everyone i know. Thank u again.

Amanda E. 
Rating:
5.0

Customer did not leave a comment.

David G.  |  Overall Experience 
Rating:
5.0

Nothing it was a great experience.

Matthew D. 
Rating:
5.0

Customer did not leave a comment.

Dana B. 
Rating:
5.0

Best ever

robert f.  |  First Impressions 
Rating:
5.0

Employee I worked with was super friendly and helpful!

Valentina B. 
Rating:
5.0

Customer did not leave a comment.

Randi B. 
Rating:
5.0

This was a great experience. It was perfect for my need. The bike fit, the staff was very friendly. I will definitely be back.

Nathan P. 
Rating:
5.0

Customer did not leave a comment.

John B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne R. 
Rating:
5.0

Nothing. Excellent customer service. I really appreciated how thoroughly everything was explained. Amazing staff!!!

Michelle S. 
Rating:
5.0

Everything was great. I'd reserved a storage unit online and when I arrived on the scheduled date everything was ready for me.

Thomas F.  |  First Impressions 
Rating:
5.0

The lady that took care of us was incredible!!!! She deserves a raise! I have never been treated so well by a complete stranger!!!! My experiences with uhaul have always been mediocre until today! Please thank her from us!!!!

DeAunna C. 
Rating:
5.0

Customer did not leave a comment.

Nathan P. 
Rating:
4.0

Right turn signal didn't work. I rented without it being repaired. The attendant recommended not turning right.

Dean P. 
Rating:
4.0

Customer did not leave a comment.

Debra L. 
Rating:
5.0

Customer did not leave a comment.

Joseph R. 
Rating:
1.0

Customer did not leave a comment.

andrea J. 
Rating:
5.0

Great customer service

Jennifer O. 
Rating:
5.0

Awesome working with Linda and the guy in back that loaded very very friendly great customer service

Sherrill B. 
Rating:
5.0

You guys were great!

Scott L. 
Rating:
5.0

Great place. Didn't have the 20 footer I ordered for long move to Eugene, so they upgraded me to a 26 footer. The truck was newer, clean, and easy to drive. Made the trip a breeze.

Daniel E. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
3.0

Customer did not leave a comment.

Manuel C. 
Rating:
5.0

Customer did not leave a comment.

Heather F.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Customer did not leave a comment.

Sherry R. 
Rating:
5.0

Customer did not leave a comment.

Travis R. 
Rating:
1.0

I extended my reservation through the 1-800 number and I had a guy from the uhaul place that I rented it from literally harass me to return the truck early, literally the worst experience I've ever had renting a uhaul and I rent alot from the uhaul company.

Stephan M. 
Rating:
5.0

Linda, Dixie, and James were amazing! Friendly abd they made sure the truck was ready for me!!

REBECCA L. 
Rating:
5.0

Customer did not leave a comment.

Abigail R. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Steven K. 
Rating:
5.0

All was good.

SCOTT L. 
Rating:
5.0

Customer did not leave a comment.

George Y. 
Rating:
5.0

Customer did not leave a comment.

Frank G.  |  Overall Experience 
Rating:
5.0

Nothing because the service was professional.

Danny K. 
Rating:
5.0

Customer did not leave a comment.

victoria A. 
Rating:
5.0

Customer did not leave a comment.

BARBARA S.  |  Overall Experience 
Rating:
5.0

Everyone here is very helpful and nice. I am very happy with our choice to store at this facility.

MACKENZIE G.  |  First Impressions 
Rating:
5.0

Everything was treated like professionals excellent

ROGELIO I.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heather F.  |  First Impressions 
Rating:
5.0

Very kind and helpful especially Linda.

lejean m.  |  First Impressions 
Rating:
4.0

The Ladies that work there are extremely sweet and down to earth ... They work very hard and very well together..

jamie l.  |  First Impressions 
Rating:
1.0

The customer service was horrible I had a regional manager named Scott yelling at me and talking down to me over me to bring the chair next to me also when looking at the receipt they are still trying to call me for the doll even though the dark the tale of your three morning it's okay if you need to drive can a horrible experience

Hillary N.  |  First Impressions 
Rating:
5.0

I had a good experience with Linda and all other employees at this facility.

Douglas V.  |  Overall Experience 
Rating:
5.0

The manager and staff here are very helpful and knowledgeable. The facility is always very clean and well lit. The price per unit here is definitely great compared to others. If I ever need the use of storage again I will definitely come here.

Krestin B.  |  Overall Experience 
Rating:
2.0

All was fine until check-out. I was only 6 days into a monthly charge and absolutely no prorated refund. No discussion of even a partial month's credit. All I got was "the contract says..." what a bunch of crap, not pro-rating charges. Then after I realized it and asked for my unit back I was told I would have to pay for another month. So now you can re-rent my unit and get paid twice. I will never ever use Uhaul again. You totally smell of GREED.

Jeffrey D.  |  Overall Experience 
Rating:
5.0

I had a good experience and I would recommend this uhaul place to others

Douglas V.  |  Overall Experience 
Rating:
5.0

The customer service agents where wonderful, friendly, knowledgeable and best service I experienced! I had been to three other storage facilities and your unit, truck and reps where hands down the best I had to deal with. So thank your reps. Sincerely; Tania

Tania W.  |  First Impressions 
Rating:
5.0

Linda was a blessing! Professional, courteous and knowledgeable!

BARBARA S.  |  First Impressions 
Rating:
2.0

Linda made it a great experience. Will go back there when needed.

JOHN D.  |  Overall Experience 
Rating:
5.0

Thank you

kylynn j.  |  Overall Experience 
Rating:
5.0

You guys were great! We had a rough move and you accommodated with the storage and went above and beyond with friendliness. Made our transition much easier! Thanks!

Tami C.  |  Overall Experience 
Rating:
5.0

We came to U-Haul to store our RV. The staff (Dixie, James, and the manager Linda) were all extremely nice and helpful and made our move-in experience very easy! We would highly recommend this facility to anyone looking for a nice, clean place to store. And the bonus to that? Really nice people to work with!

tina c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sean B.  |  First Impressions 
Rating:
2.0

The storage facility itself seemed safe and well lit. However, the staff was incredibly rude. The man who initially helped us with our storage rental had no kind tone at all. There was no pleasantness and he was very abrupt, seeming annoyed that we were even there. His communication skills were severely lacking and when I would ask to clarify something, he would snap back at me with a response. For example, my boyfriend and I were standing in front of him and my name is on the rental but my boyfriends card was on the rental. The man, while looking down, abruptly said "I need to see an ID" I asked if he needed mine or my boyfriends. He looke dup, rolled his eyes, signed and said rudely "Well, it's your name on the rental isn't it? Guess that means I need yours, doesn't it?." And then wen back to what he was doing. The attitude continued for the entire rental situation. We decided to cancel our reservation immediately due to the service. I don't want to give money to that kind of service nor do I feel comfortable leaving my belongings in a facility run by someone with that sort of attitude. We made sure to tell others not to go to that facility as well. IN addition, we also returned our 26' uhaul rental from our one way move to this facility and received rude guest service from the older lady who worked at the facility. Her tone was extremely condescending. She got in the truck and said "So you couldn't fill the tank?" I said oh itw as only at half a tank when we picked it up Her reply was very condescending tone "Well, that's not half a tank baby-girl" Um, I am a 46 year old mom and grandmother. I have a college degree and lots of life experience, I do not appreciate being talked down to by her. It was a hair of a mark under the half. We will never use this facility again.

Brandi Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

denise f.  |  Overall Experience 
Rating:
5.0

This site is by far the best. They are always friendly and the management is amazing!! They work with you every step of they way!

CRYSTAL R.  |  First Impressions 
Rating:
5.0

Linda and her team are amazing. I had a storage there for almost 14 years. Had moved away from Idaho. The storage was filled with all of my husband's things who had passed away. I had to come back to the area for a family emergency and they were extremely accommodating and helpful to me to get my storage cleaned out. Linda and her team are one of a kind and I would highly recommend her facility to anyone in the area.

ANDREA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lee G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rodlofo s.  |  Overall Experience 
Rating:
5.0

Very easy to do business with, pleasant and helpful.

Jeffrey D.  |  First Impressions 
Rating:
5.0

Easy to work with

Weslee W.  |  First Impressions 
Rating:
4.0

The staff were amazingly helpful and made a tough job easier. The only gripe I have is the online rental said it came with a lock for free, but I had to pay for a lock instead - you just need to match your marketing.

Tracy M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MIKE M.  |  Overall Experience 
Rating:
5.0

Linda is very nice. She was very real and honest. I liked talking to her. I can't remember her husband's name, but he went out of his way to exceed my expectations. I will rent my storage unit happily. I'll refere this business to anyone I hear that needs rental options.

STACEY S.  |  First Impressions 
Rating:
5.0

Linda is awesome

SAM B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stan A.  |  Overall Experience 
Rating:
5.0

Great facility. Friendly and professional staff!

Dean L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RON B.  |  Overall Experience 
Rating:
4.0

I know my unit was sold off and my ex boyfriend said he would be the one to take care of it but he never did. Now I'm in an odd situation. But the over all experience was great!

carolyn c.  |  Overall Experience 
Rating:
3.0

Long wait when checking in

Bianca H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Douglas V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George G.  |  First Impressions 
Rating:
5.0

Linda was great. This particular location is absolutely the best uhaul I have ever visited. In the past I have had bad experiences with other uhaul locations but this one was great. I just want you to know that Linda goes above and beyond and that this location is a good example of how I would imagine a uhaul should be run. The check in/out processes were easy and quick. The staff was helpful and knowledgeable and professional. They clearly care about the customer. I’m telling you, it is SO much better than any other uhaul I can remember ever visiting. I don’t normally leave reviews but this was such a positive experience I felt the need. Also, by the way, I was never asked to leave a review.

Nicholas I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruben L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGELLENNA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiavone D.  |  Overall Experience 
Rating:
5.0

good

Placido R.  |  Overall Experience 
Rating:
5.0

Lighting in storage unit would be helpful for seeing items in unit team member who checked us out was great!

Jocelyn L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul s.  |  First Impressions 
Rating:
5.0

Great service. Linda is awesome!

paula s.  |  First Impressions 
Rating:
3.0

I paid a $60. Deposit on furniture pads and was told the co had a record so no need for me to keep receipt. No one had a record. I lost $60 deposit!

Paula S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Stan A.  |  First Impressions 
Rating:
5.0

Linda was awesome. We originally had storage scheduled at the Garden City location. When we arrived with a Uhaul truck full of furniture and a tight time frame, the manager said the unit was rented to another person, even though we had a confirmation. He shrugged it off like it was not his problem and told us to try another location. Although the second location was a lot more helpful, he also had no units. When we arrived in Nampa (30 minutes away and our 3rd attempt), Linda was extremely helpful and got us a large, clean storage unit and was very friendly and accommodating. I would recommend her Nampa storage unit to anyone in the area!

Brad V.  |  Overall Experience 
Rating:
5.0

Linda was always a help! Amazing customer service! What a great staff. Everyone was always helpful.

jessica t.  |  Overall Experience 
Rating:
5.0

Linda was incredibly helpful and made the entire process very easy! We were a bit turned around as we took a back way to get to the facility. I called to ask about pulling in as we are new trailer owners and backing up is a bit scary. Linda wasn’t able to pick up the call and I didn’t leave a message, but within 5 minutes she called me back anyhow and gave us great advice so we didn’t have to back up our rig. I was impressed! She was very professional and had a great sense of humor which our family appreciates!!! It is a little drive for us, but well worth it. We will be sharing our experience with friends and highly recommend working with Linda.

E. Chris M.  |  First Impressions 
Rating:
5.0

I loved working with the staff! They were all very friendly and helpful!

Alan D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Placido R.  |  First Impressions 
Rating:
3.0

The manager Linda was excellent and very helpful to work with. Then there are other's that need to learn customer service skills and stop being g a jerk and rude. I rented a storage unit for over six years and paid plenty for it

JULIE R.  |  Overall Experience 
Rating:
4.0

Everything was great except it was to hard moving into and out the indoor storage units.

andra S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dale M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william h.  |  Overall Experience 
Rating:
5.0

The local representatives are beyond helpful and accommodating but dealing with the national help line leaves something to be desired as they are very disconnected.

Joyce J.  |  Overall Experience 
Rating:
5.0

Amazing! Not only did they accommodate our changes in travel, but they had a perfect sized unit and honored our 30 days free storage without hesitation! I would recommend them any day to anyone that needs storage OR a moving truck/trailer!

Misha B.  |  Overall Experience 
Rating:
4.0

Pricing for storage of my fifth wheel was (is) very reasonable.

gary s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jamie N.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Genny C.  |  Overall Experience 
Rating:
4.0

Being friendly would help. The service was good, but we were treated like one more cog in the machine. Very impersonal.

John C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carol M.  |  First Impressions 
Rating:
5.0

We were so grateful for the grace period to get the few remaining things I had left in storage due to the Covid-19 . I had to mail the keys to my daughter so she could scramble and remove what was left! Thank you!! A dollar saved.... Were dollars for essentials!!:)

JenniferAnn W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RON B.  |  First Impressions 
Rating:
5.0

Out of all my years of renting a storage unit, this was, by far, the absolute best. Very clean and convenient. The employees and owner were always very pleasant and willing to help.

Kelly S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christiann C.  |  Overall Experience 
Rating:
5.0

All of the staff there were amazing and wonderful to work with. We especially want to give thanks to Dixie and Linda who were extremely helpful, kind, and very courteous. Thank you!

Michael B.  |  Overall Experience 
Rating:
5.0

The team at the UHaul facility in Nampa are the best we've ever experienced. We vert much appreciated their help and kindness after a very long 2 days of driving. They were a blessing to us!

Michael B.  |  First Impressions 
Rating:
4.0

No complaints. We moved our RV to a location closer to home and that's saving about $50 per month.

jill b.  |  Overall Experience 
Rating:
5.0

Staff was friendly, and my belongings were still there three months later when I moved out. Inside the facility was clean and nice.

Darren H.  |  Overall Experience 
Rating:
5.0

Everything is fine. Thank you.

Modesto D.  |  Overall Experience 
Rating:
5.0

Thanks Linda!! You were awesome!!

michael h.  |  Overall Experience 
Rating:
4.0

Always a good experience at this facility. Have rented many units and trucks over the years and won't go anywhere else.

Cathy W.  |  Overall Experience 
Rating:
5.0

All went well.

Rich W.  |  First Impressions 
Rating:
5.0

The manager of this U-Haul storage business was great’

Katie H.  |  Overall Experience 
Rating:
5.0

Very friendly manager and very helpful

gary p.  |  First Impressions 
Rating:
5.0

Very friendly, efficent, fast service.

Christiann C.  |  First Impressions 
Rating:
4.0

The inside staff (lady that helped me inside went above and beyond for me. I came in crying as my husband moved out and divorced me with no warning)! She was so kind and patient and helpful!

jeanette g.  |  Overall Experience 
Rating:
3.0

I got a storage unit & was all moved in, went home & logged onto uhaul.com to check my account, but there was a different unit on my account. they gave me the wrong unit, so had to move the right unit

Kimberly M.  |  First Impressions 
Rating:
5.0

Friendly and efficient

william h.  |  First Impressions 
Rating:
5.0

Thanks so much for you help. The manager was amazing.

pam j.  |  First Impressions 
Rating:
5.0

The service I experienced was over the top! Needed a 17 footer which was unavailable when I called! Within minutes of hanging up I received an email confirming my order and the guarantee on my order

James M.  |  Overall Experience 
Rating:
5.0

Nothing needs to be improved. Lisa and Dixie were 2 of the most amazing and helpful women. They answered all of my questions and concerns.

erin c.  |  First Impressions 
Rating:
5.0

The best experience ever.

veronica l.  |  First Impressions 
Rating:
5.0

This is a busy place but the staff is always professional and courteous.

sondy u.  |  Overall Experience 
Rating:
5.0

US Veteran Brad, you are the best! Awesome service, he cleared up all my confusion and provided me with great solutions. You made my move easier for sure! Thank you so much! I appreciate your help!

Alan G.  |  Overall Experience 
Rating:
5.0

Very helpful staff. Explained everything to me. :)

Renee M.  |  Overall Experience 
Rating:
4.0

The location is in such a place as it is sometimes difficult to get in. The parking is too limited, but everything else is ok

leslie h.  |  Overall Experience 
Rating:
5.0

Linda Hudson, General Manager, and her staff in Nampa, ID could not have been kinder nor more helpful. The next time we are in need of equipment to move items we shall definitely use UHaul.

RICHARD L.  |  Overall Experience 
Rating:
5.0

Friendly and helpful people.

Michelle H.  |  First Impressions 
Rating:
5.0

My experience was excellent.

janine p.  |  Overall Experience 
Rating:
5.0

Linda was awesome and helpful!

David B.  |  Overall Experience 
Rating:
5.0

Perfect customer service, can't get better than perfect.

Ruben R.  |  Overall Experience 
Rating:
4.0

past due charges & fees waved when i moved out, made up for the mileage overcharge & blanket (which i never used) charge on the truck i rented, & the miscommunication. great friendly staff too.

mike T.  |  Overall Experience 
Rating:
1.0

In my opinion if uhaul is not willing to issue a partial refund on their prepaid units (you have to pay for the month in advance) then they should not be allowed to rent out the unit ASAP!

MICHELLE P.  |  Overall Experience 
Rating:
5.0

Nice, friendly staff...very helpful.

beth b.  |  First Impressions 
Rating:
5.0

Very friendly staff and easy to work with

Christopher P.  |  Overall Experience 
Rating:
4.0

Excellent service. Thanks

David B.  |  First Impressions 
Rating:
5.0

Mind blown by the amazing customer service, and attention to detail paid. I would highly reccomend this location to anyone looking for storage or a rental truck.

Ben R.  |  First Impressions 
Rating:
1.0

They are rude and very unprofessional. I would rather drive to Boise then go back to this location. I will be taking my business somewhere else.

crystal d.  |  First Impressions 
Rating:
4.0

The lighting in my unit needed to be fixed because there's no sensor where it would turn on where I was at you have to walk through the end of the hallway and that needs to be attended

Thomas K.  |  Overall Experience 
Rating:
5.0

We had an excellent experience. The storage unit is clean, climate controlled and the best storage unit I've ever used. The price is very good and very fair. I highly recommend them.

Carol M.  |  First Impressions 
Rating:
4.0

I felt that your representative was overworked. He was alone and there was quite a few of us waiting.

Iris G.  |  First Impressions 
Rating:
4.0

Satisfied

Joan M.  |  Overall Experience 
Rating:
5.0

The handsome gentleman that helped me was very helpful, answered all of my questions, got my unit ready to go and his customer service was excellent.. Much appreciated. :)

sydnie c.  |  First Impressions 
Rating:
4.0

Seth was extremely helpful & went above expectations

meagan r.  |  First Impressions 
Rating:
5.0

Great location

LINDA M.  |  Overall Experience 
Rating:
4.0

They did a nice job setting me up and answering my questions it was all positive

James S.  |  First Impressions 
Rating:
5.0

Very friendly and helpful

Keith M.  |  First Impressions 
Rating:
5.0

I was very impressed with the cleanliness and security of the storage units.

Brian T.  |  Overall Experience 
Rating:
5.0

Always enjoy working with Linda and her crew. They go above and beyond each time.

SHAWN T.  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff

Rob S.  |  Overall Experience 
Rating:
5.0

Excellent service, met my needs no matter what. Great manager, and assistants very trustworthy business.

PHYLLIS E.  |  Overall Experience 
Rating:
5.0

Very nice, very helpful.

Nancy M.  |  First Impressions 
Rating:
5.0

Very good place to rent from

denita s.  |  Overall Experience 
Rating:
5.0

A++

BRIAN M.  |  Overall Experience 
Rating:
4.0

They are great and very helpful

Debra G.  |  First Impressions 
Rating:
5.0

Would highly recommend this facility!! Great customer service, excellent facility. Definitely 5 star🌟🌟

Aimee M.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful

Elizabeth H.  |  First Impressions 
Rating:
5.0

The General Manager is very helpful.

Jared C.  |  First Impressions 
Rating:
5.0

Linda and her crew were wonderful! As with most moves, things became hectic and Linda gave us great prices, practical advice and more than that, the customer service at this business is outstanding!!

Robert O.  |  Overall Experience 
Rating:
5.0

The team at this location went above and beyond to help my family get my belongings into storage. I can't wait to move there and meet the staff they were incredible.

Aimee M.  |  Reservation 
Rating:
5.0

Great staff thanks!!!

Don M.  |  Overall Experience 
Rating:
4.0

a

Bob S.  |  Overall Experience 
Rating:
2.0

I was not satisfied with my experience my uboxes were late, and no one contacted me to inform me as to when they would arrive. It was an inconvenience to have people at my home ready to unload and h

kyle j.  |  Overall Experience 
Rating:
3.0

Everything was great until we moved out. That is not the correct move out date. I called and spoke with a lady. And we moved out on 10/19. The lady working there that day was extremely rude

Lisa D.  |  Overall Experience 
Rating:
5.0

Great service.

Feal P.  |  Overall Experience 
Rating:
5.0

Outstanding customer service.

WILLIAM R.  |  Overall Experience 
Rating:
4.0

Delivery of ubox went smoothly. Pickup of empty ubox went so smooth I didn't even hear them pick it up. Would definitely use uhaul/ubox again. Would use helping hands again for load/unload of ubox.

Beatrix F.  |  Overall Experience 
Rating:
4.0

Very helpful staff. Back of the lot needs to be cleaned up

Peter H.  |  Overall Experience 
Rating:
5.0

great service

Carolyn M.  |  Reservation 
Rating:
1.0

Website allowed me to make a reservation, had me pay for it, but then I learned there wasn't any space available. This needs to be fixed. Not the fault of the storage facility, a technical issue.

Resa C.  |  Reservation 
Rating:
5.0

Great customer service. Thank you!

KATHRYN R.  |  Overall Experience 
Rating:
5.0

Thank you uhaul for being so very nice holding an item we left until we could pick it up not many places would have done that. You guys are Awsome

john l.  |  Overall Experience 
Rating:
5.0

Fast and fantastic customer service!

Stephanie N.  |  Reservation 
Rating:
5.0

Everyone was very helpful. Thank you.

KATHRYN R.  |  Reservation 
Rating:
5.0

Great facility and helpful people! Will recommend to friends and family.

Patti T.  |  Reservation 
No reviews have been submitted for this location.

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