Customer Reviews for U-Haul Moving & Storage of Murfreesboro

33 reviews

1519 Beasie Rd   Murfreesboro, TN 37129

(615) 896-5303

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(615) 896-5303

1519 Beasie Rd
Murfreesboro, TN 37129

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
4.0

The truck had a mattress that was left in the back. Otherwise great experience

Timothy L. 
Rating:
5.0

New location. Excellent facilities. Employees very helpful.

Aaron M. 
Rating:
4.0

Customer did not leave a comment.

RICK P. 
Rating:
4.0

Customer did not leave a comment.

Leigh W. 
Rating:
5.0

Customer did not leave a comment.

Ryan H. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

LAURA L. 
Rating:
4.0

Customer did not leave a comment.

Terrence W. 
Rating:
5.0

Great experience

Catherine P. 
Rating:
5.0

Excellent customer service

KIMBERLY L. 
Rating:
3.0

The first employee was just rude for no reason when picking up our rental. The guy that helped with the return was nice.

Tara J. 
Rating:
5.0

Customer did not leave a comment.

Zachary L. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Rico S. 
Rating:
5.0

Fast process. Very courteous

Terry S. 
Rating:
3.0

Customer did not leave a comment.

ANTONIO H. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Need to adjust your one way prices. Too high....

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

Victor O. 
Rating:
5.0

Stephanie and her staff are awesome.

Joe C. 
Rating:
1.0

Overall I am highly disappointed with my uhaul experience. The only positive experience I had was with in person staff in Murfreesboro, TN and with the women from Anaheim Hills, CA who picked up my box. Otherwise, I spent more time on hold trying to locate my box and not getting to the bottom of it. No one ever showed up to pick up my box in CA, I had to call and remind the facility. In Madison TN my box wouldn't have gotten transferred if I didn't call to remind them even though it was a part of my reservation and when I finally got my box to my house it was bolted shut and I couldn't get it open. This was more of a hassle than a convenience and it cost way too much for the mess and stress it caused me. I'm highly disappointed and would love to speak to management about this inconvenience.

JULIE D. 
Rating:
5.0

Manager was very informative. Will use this location if the need arises in the future.

EDWIN P. 
Rating:
5.0

Nothing. Staff was very helpful.

Matthew P. 
Rating:
5.0

Customer did not leave a comment.

Casey J. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey A. 
Rating:
5.0

At this moment everything was excellent and hoping everything stays the same and keep the great customer service that I got

ALMA S. 
Rating:
5.0

Customer did not leave a comment.

JASON M. 
Rating:
5.0

I used the online check in, the app was a little slow and difficult to navigate. However, I got through it and when I walked in to grab the key the guy met me at the door with the key. Upon returning I tried to use the app again but the guy saw me pull up and completed the check-in for me. The staff I interacted with was very professional and friendly. This is the first positive experience I have EVER had at a U-Haul facility in over 25 years. Other U-Haul centers should come here to learn about customer service and how to expedite pick up and return. I will be back to this location when the need arises again.

william T. 
Rating:
5.0

Great customer service, the truck on the other hand was not the best, the brakes made horrible noise. The truck ran well, but was very dirty on the outside.

IVAN T. 
Rating:
5.0

Customer did not leave a comment.

Steve T. 
Rating:
5.0

Customer did not leave a comment.

MARK C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

Back
To Top