the experience was extremely frustrating. I rented a 10-foot truck on-site to move a few items, and the staff member who assisted me initially was helpful. The agreement was to keep the truck for 24 hours and return it within that time, which I did. I also requested to rent a 5x5 storage unit and was told that each unit comes with a lock inside. That turned out to be false—my unit had no lock. After asking for assistance and receiving a lock, I discovered that one of the keys didn’t work. I had to go back and forth in the rain trying to sort it out. Eventually, a staff member (who had no name tag, so I couldn’t identify him) came to help and suggested I move to a unit on the third floor. By that point, I had already moved all my belongings into the original unit, so I had to unload everything again and move it upstairs. After doing so, I realized I didn’t even have access to the third floor. I had to go back to the main office in the pouring rain just to get an access code. When I returned the truck, I was very disappointed with the final charges. I returned it within the agreed time, purchased gas before returning it (and have a screenshot as proof), yet I was still charged the full amount. My original unit was #1200, and the second unit I was told to move to was #3540. To top it all off, I was later told I needed to come back in person to update the unit number in the system because the "machine was already shut down"—which felt very inconvenient after everything I had already gone through. Overall, the experience was incredibly frustrating, and I sincerely wish I hadn't had to go through this.
Kevin K | First ImpressionsCustomer Reviews for U-Haul Moving & Storage of Newark-Orange St Station
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was my first time renting a U-Haul truck, and unfortunately, the experience was extremely frustrating. I rented a 10-foot truck on-site to move a few items, and the staff member who assisted me initially was helpful. The agreement was to keep the truck for 24 hours and return it within that time, which I did. I also requested to rent a 5x5 storage unit and was told that each unit comes with a lock inside. That turned out to be false—my unit had no lock. After asking for assistance and receiving a lock, I discovered that one of the keys didn’t work. I had to go back and forth in the rain trying to sort it out. Eventually, a staff member (who had no name tag, so I couldn’t identify him) came to help and suggested I move to a unit on the third floor. By that point, I had already moved all my belongings into the original unit, so I had to unload everything again and move it upstairs. After doing so, I realized I didn’t even have access to the third floor. I had to go back to the main office in the pouring rain just to get an access code. When I returned the truck, I was very disappointed with the final charges. I returned it within the agreed time, purchased gas before returning it (and have a screenshot as proof), yet I was still charged the full amount. My original unit was #1200, and the second unit I was told to move to was #3540. To top it all off, I was later told I needed to come back in person to update the unit number in the system because the "machine was already shut down"—which felt very inconvenient after everything I had already gone through. Overall, the experience was incredibly frustrating, and I sincerely wish I hadn't had to go through this.
Kevin KDoing transactions online from the U-Haul app, verses the service I received in-store, were a little bit confusing. After speaking with the store manager, she went into detail about some of the charges that made my pricing different from what was shown on the app. I came in on a Sunday and the worker who assisted me Will, wasn't courtesy and kind of rude as I was trying to explain what I was seeing online. Due to the fact he didn't know how to correctly explain the breakdown, I needed to speak with a manager. To end on a positive note, Gabriel, the outside trucking manager was more than helpful. He made sure my truck was proper secured and everything was working and in good condition down to the direction signals. That was the highlight of my experience. Thank you Gabriel and Emeny for your assistance.
MONIQUE HEVERYTHING WAS GREAT
rennes d | First ImpressionsNo issues. Easy drop off.
Melissa JLos horarios de cierre son muy tempranos deberían de serrar mínimo 9pm
Edgar F | First ImpressionsJaden helped out taking in the auto transport and then the truck
Evan MKUDOS to the entire Orange St. Team!!!
Lorraine S1 change U-Haul size just one day before due date, you made me no choice, has to use small size uhaul truck to move my house , this caused me 5 times of mile cost 2 the uhaul app shows the return truck location, but whe I actually arrived the location to return truck , I was told the place is office, can’t return truck at the location, and I was told to the opposite side of highway to return to fuel 4 station, I was provided a address of the fuel 4 station, but when I navigate and arrive the place, it was a parking place, not fuel 4 station at all, then I found one fuel 4 station, but I was told they don’t accept returning uhaul, finally I arrived at the fuel 4 station which accepts returning, I followed the app instruction trying to drop key to mailbox, but the stuff wanted me to handle key to him, I insisted in drop key in mailbox, then I was told fuel4 station doesn’t have mailbox, I have to visit the office to drop the key, when I arrived the office, I still can’t find any mailbox to drop key, one stuff wanted me to handle the key to him, that is not the instruction which needs to drop to mailbox, but these stuff just refuses to tell me where is the mailbox where I can drop the key In one word, the service is worse enough , I will not it anymore, it is a nightmare to use it
Kahei CI was given a price and told this will NEVER CHANGE my price started at $167.20 and ended at $306.20 a $139.00 increase it was a lie and because of this scam I will never use them again or recommend them to anyone….
KELLY H | Overall ExperienceStaff unprofessional & disrespectful customer service communication manners transactions management
qaiyim a | Overall ExperienceThis is the wrong storage
Zamira R | First ImpressionsNo comments at this time
CLARA H | First ImpressionsI would like to speak to someone in charge of the Region to further discuss my FULL experience.
Calvin SI was quoted one price and paid almost $200 more than the quoted original.
Mike sNo complaints..
Holly DI am a new customer, I have yet to have a bad experience, and I hope I never will, clerks and yard people are very helpful sense, I been there I have rented 3 vehciles, and it was a breeze. Thank you for good service
Thomas GEvery thing was great. I was overcharge two gallons of gas i returned the truck same fuel as I got it
ERCOLE ASeveral weeks ago your company deducted a monthly payment from my debit card without my authorization . When I question it in a serious way, someone it your company finally stated that U Haul personnel was wrong, and that process was reversed. I think that the overall drama was a bit much.
Elmore R | Overall ExperienceUnorganized
Corey LThey had a unit next to mine auctioned off and the person thought bit was mine and damaged the door because they were at the wrong unit and they tried to make me pay for it. If I didn’t have my lock and showed them. I didn’t try to cut it off. I would have been charged.
Krystal H | Overall ExperienceI was very pleased with everything abt u haul.
LISA S | First ImpressionsThe open trailer we needed was broken so they gave us a different one. They’re supposed to be for motorcycles, but we were unable to load the motorcycle onto the trailer because of the tailgate being too short so we paid for the trailer and wasn’t able to use it.
MIGUEL BService is not good and after paying for my equipment I had to wait over 20 minutes for trucks to be moved so I could get the trailer out. The ladies behind the counter talks negatively about customers behind their back. Will never go back to this location
Kevin RYour staff were kind,curtius, informative, Delightful experience. Thank you
rafael g | First ImpressionsThey need to hire 3-4 people working at the customer service desk
Success U100 de 100
JUAN B | First ImpressionsAll it’s very good thanks
Juan PThey were very helpful I would go back to them again
Darnell WGreat guy you got at the front desk. Calm, cool, and well knowledgeable and educated on the business. Deserves a promotion
KASHEEN H | Online Move InVery nice staff. helpful and best service .
Vipin RThanks to a good team the rental process was smooth.
Devon TWent there when it was closed
JuTias BThere is a sign posted that states if you would like to leave an item in decent condition you may leave it in this area. I had met a person moving out of the facility and I told him he could have my bedroom set. He informed me his truck was full and he would return and retrieve the items. I was told by a worker that I could not leave the items in the designated area for him, that I had to take it. I informed her that it would not fit into my vehicle and I called the person in front of her, that I had promised the items too. She still insisted that I remove the items. Five minutes after breaking the bed post the person arrived. This is not good customer service and they wanted me to pay a $150.00 fee to leave the items for the person. This is not good customer service! I had rented my storage bin for 2 years.
Theodore B | Overall ExperienceI checked in at 10:45, I waited almost an hour for the person to do the inspection. We left at almost 12 and with just before 1 they were calling me to return the truck... where I rented it for 4 hours, apart from the things I rented they never delivered to me and they are so outrageous that apart from what I paid I see that they are charging my card with a value of 60.34 dollars... to top it off the gas light came on as I had just left, where supposedly I had a quarter. Very bad experience
Wildrys RGet rid of that stupid app based pickup and dropping system. It is inefficient, time consuming, and very frustrating. This was by far the worst Uhaul renting experience I've ever had!
Kedron BI was being charged for a storage unit that was not the actual size of the storage & they didn’t want to confiscate me for anything.
jordi n | Overall ExperienceThe monthly rent was to expensive, and adding the late fee literally the very next day isn’t very convenient for people who are going through life issues that may have caused a person to have to need the storage unit in the beginning! No I will not recommend and no I will not rent here again. On top of spending $300 each month for the unit there was a pillar in the middle of the unit and didn’t receive a percentage off of my total money due.
NATAYA L | Overall ExperienceMy experience was quick no long lines and great customer service.. The location is clean and a lot of options were available to me.. this is the best location for me.
Teondra HWhen received the rental there was only a quarter of a tank. Upon retuening I mistakenly filled the gas tank. I was told an adjustment to the amount owned was going to be adjusted but wasn't.
GERMILL BPoor customer service. I used your minehill location and had a much better experiance. I wouldn't recommend this location to anyone after my stressful experience.
Nicolas BMurphy the incharge was very good and helpful.
SANIV AVery kind, helpful, friendly beautiful
TAWANA JThe girl at the front desk was extremely extremely helpful !
Sharanya RI was wrongfully charged an extra month for my storage unit and the staff. Wouldn’t acknowledge that they gave me conflicting stories and were able to refund me my money
Ryan G | Overall Experiencethe person [s] that were there to help did nothing but complain and call my guys lazy and incompetent's. the only way they represented themselves and my guys was through the U-Haul app....i don't think this is hardly the way to run a business...there should have been someone inside the store to help my lead man with picking up the truck with a computer at hand to look over the reservation i made in advance of them getting there. it took them 2 hours to get this settled and 6 calls to me in CT 3 hours away....it took me several calls more to your people in Newark to get this all straightened out. then on top of all this crap they gave them, they indicated that they would get the truck that was parked 4 rows behind other trucks....in order to expedite this why couldn't your people give them a truck in the front row and let my guys be on the way. this is the stupidest way to do business, if U-Haul would train they're people instead of just looking at numbers all year perhaps the reputation of U-Haul would be better.
LAWRENCE LVery well organized. The self pick up and drop off is easy and efficient
ARIEL RThe staff was extremely helpful, personable, and professional.
Colin RLastimosamente tendría que decir que es un personal inepto irresponsable que no sabe ni respetar a la gente hay dos mujeres que trabajan ahí de aspecto dominicano que lastimosamente no deberían estar ahí brindando ese servicio la empresa es muy buena pero personal como ellos lastimosamente lo hacen quedar muy mal he venido trabajando por mucho tiempo con U-Haul pero con esta atención y falta de respeto lastimosamente me veré obligado a utilizar otras empresas similares no recomiendo tener ese servicio con ese tipo de personas
kleber b | Overall ExperiencePickup and delivery was seamless. I will definitely recommend to everyone
BOLUWATIFE OHave the equipment ready to go upon arrival. My truck was stuck between other trucks and had to wait for the surrounding trucks to be moved. I ordered furniture pads and those were not present. I had to go ask for them. Aside from this, the staff was great. The truck however smelled like someone had been smoking packs of cigarettes in there.
ANGEL TStole money off my card
DANNY SDifficult when both people working did not speak English and could no answer basic questions
Nicholas EMy experience in renting a vehicle from this location was excellent. The employees were very patient and respectful. The return of the vehicle was easy. My single suggestion is that the location place signage showing the exact location of the key drop because I had difficulty finding it to return to return the vehicle key, otherwise my experience was flawless.
Corey CStaff is wonderful
SHARYLE M | Overall ExperienceImprove customer service and not have customers wait 25 minutes to receive truck but when customers is instructed to park vehicle by the app shouts and tell them return to equipment check spot👍🏽 poor customer service
SHAHIEM AGood job !
RICHARD H | First ImpressionsTell your workers to fix that attitude
Susana CThe employee working outside was very rude and unhelpful to my questions.
Florence TThis U-Haul storage unit was very clean and the staff was very friendly and helpful at all times.
DLCIE S | Overall ExperienceThe automatic doors never worked. One time we had to move our things via the stairwell due to this. The employees took forever to come when called over the hallway phone. People would just leave things in the halls. The employees were extremely slow in the office. Waiting in line for 30 mins is crazy. I paid my bill and was then charged a lien fee AFTER my unit was paid in full! I called the store about this and was on hold for an hour. I stayed on hold and called from another phone and was transferred to corporate. THEY then transferred me to the store and they picked up immediately. Meanwhile, I'm still on hold on my other phone. I told the employee about the charge and he said he would look into it and call me back in 15 minutes. It's been a week and I still haven't received a callback or refund. I was still on hold on the first phone when I ended the call with the employee. I also received an email WHILE ON THE PHONE with the employee saying I need to pay. I had already completed the moveout procedure WITH PHOTOS via the app the day prior. I had already returned my key card to the front desk. How is this not in your system? Why am I being charged for a unit I don't even possess anymore?! This place is the worst and I will NEVER store my belongings here.
DANIELLE W | Overall ExperienceMuy bien, me encantó. Ha Sido una experiencia muy buena alquilar el camión y conducirlo uno mismo.
washington vHave the staff that assisted me around all of the time. Thanks again.
Khasine TThanks to everybody.
AGASH N | Overall ExperienceMust put more people to work on end of month n beginning of month.
maribel r | First ImpressionsThe facility is expensive and the doors were frequently broken. Other doors were always available but the units were not large enough and my unit had an obstruction in size.
Craig M | Overall ExperienceThe truck smelled like an ash tray. The black girl was rude to everyone but her coworkers. She snarled loudly in the yard, yelling, damaging rudely keys, ignoring questions when asked. Saw her banging on someone’s window so they could move their car forward. She was nasty and really put a damper on overall experience. And I’m black too so it was embarrassing to see her act that way.
ARIELLE SCustomer service is horrible at this location
Michele WThe customer service was great. It would be nice if they accompanied you to the vehicle you are renting if staffing permits.
Stepheny WTwice d elevator won't go. Too high tech.
swapan b | Overall ExperienceThere’s no way your staff is mad because someone let them know about them being rude and then mysteriously U haul try’s to bill you for something outrageous when they damage it.
NIKKIYA L | Overall ExperienceWhy are you guys double charging me!!!
Tamika WI just wanted a person only say thank you to each and every one of you and to the management for being such an amazing team I just want to say that some of the customers are just atrocious and some of those customers just really don't need to be using the U-Haul premises but you are amazing and I do appreciate all that you have done for me and all that you have helped me with as far as my storage and my truck and all and everything thanks so much and stay amazing y'all are a great team.
SHANTAE E | Overall ExperienceI was charged for extra days because Uhaul changed location for drop off. I dropped it off at initial location as instructed, but I was charged until it went to the updated location.
ANTHONY SThe entire staff was patient, courteous, and was always willing to answer any questions! I love this location❤️
TANYA NThe lady that helped me was so nice and helpful,
Kashon WAssociates were courteous, knowledgeable, and helpful . This is my second time using this location for rental and both times they were awesome
Rosa QA++++++
ITAMAR DThe windshield wipers are horrible and the breaks are bad.
Jairus ASome of the workers need customer service training. Very rude and arrogant.
TAKEENA Lthe uhual app cannot work. I have to log into website to direct to the page. Uhual page always shows loading
Yuanhang CJust increase the salaries of the nice people that works in this place they are very nice and deserve a raise 👏
JULIAN CI’ve used U-Haul in the past for my moving needs at a different location however the 370 Orange Street in Newark was the best thus far. The Cargo van did indicate an Oil change was due and the key fob did need to be addressed which I did include upon my return. Customer Service was great from beginning to end! Would recommend to anyone!
Felicia GGood place tbh when you look at what uhaul offers vs the others even if they are cheaper this is still better because they are open way later and open up earlier than everyone else. I’m here on New Year’s Day and I’m so thankful that they are open because we had extra stuff we were carrying in the car.
SAMSARAH J | Online Move InPrice for a 5x5 is a bit high but the place is convenient and very well kept. Move in experience was great.
Danita L | First ImpressionsOk
Eneve SThe agents were walking me through the app told me to approve the rental before I even checked the mileage. The mileage was wrong once I told them they said they would fix it then told me when I called cause I was still billed and it wasn’t fixed it’s nothing they couldn’t fix do cause I approved it when I was told too.
Alnisa WVery Bad experience lot's off Hayden charges like safe move coverage $ 30 in 1and half-hour Moter vehicles text $ 5.00, Rentel text $ 5.44 those all in only 8 miles drive he changed total $ 92.46 Dollars it's theft me s I I don't recommend any one go with U Haul.. it's very bad..Bad...
DIPAKKUMA PI'm happy
Eneve SI had a one way from New Jersey and everything went smoothly in Florida. The gentleman that took care of me was awesome
LYDIA F | Overall Experiencecharging customer a late fee when they are already struggling is dumb. fu
Joselin F | Overall ExperienceEmeny is amazing and deserves a big raise
Jorge F | First ImpressionsThe environment is very clean and safe
sola a | First ImpressionsIt’s nice and safe
Zana H | First ImpressionsEverything went well
Willie A | First ImpressionsI have to say that my experience with this facility was great. From the beginning until the end of my contract. Everyone was helpful and very friendly and the facility is immaculate. Thanks so much.
Gai H | Overall ExperienceWhen I got my unit, it was on the 5th floor. No explanation of how to use the key to access my floor. My storage unit had a lock on it. They took over 1-2 hours to get some guy to come cut the lock. Than he tried charging me for cutting the lock. After I went up, I see a vending machine inside the unit?? I had to push this out of the unit into the hall myself. Horrible experience all around. This location is understaffed !!!
ROQUE R | First ImpressionsNo problem even when I didn’t make my payment on time I could call on there take care of it for me. I’m good appreciate it.😎😎😎😎😎
Delroi L | Overall ExperienceThe staff is really professional. I was very satisfied.
curtis p | Overall ExperienceThe Staff was very rude and disrespectful, and very unprofessional and very inconsiderate
RASHEEDAH B | Overall ExperienceStaff from the very beginning was rude and unwilling to be helpful. They raised the rate on us 2 minths unit our contract. Manager needs to be more business friendly.
Erica m | Overall ExperienceYou only had 2 people at the counter, 1 of them had to leave to go help outside with the trucks. But the one lady was extremely helpful in solving my issue my reservation had
Gustavo L | Online Move InThank you Gabriel and Norma.
SHARON H | First ImpressionsI didn't see the access hours. Therefore, I'm unable to comment on that. Also, before confirming the reservation, customers should be asked if they plan on storing heavy items, because I was given a top unit and unable to put my deep freezer and small refrigerator in there. I would reference the facility but tell the person to ask several questions before signing on the dotted line.
SHELIA A | First ImpressionsGreat services thanks
Francisco m | First ImpressionsVery nice workers clean place
Laura R | Overall ExperienceI pay every month on the 24th. I came to move out on that day and they charged me anyway for a month. I inquired getting a refund because its literally on the day I moved in and they said that’s how their units worked. I did tell the manager had i known this information i would’ve moved out on 7/23/24. I got frustrated and cleaned out as much as I could that day and returned the following day to continue emptying the unit out. My move out date was 7/25/24 however they never closed out my account on that day apparently. I provided the front desk with keys, lock, original contract and the requested video footage of the empty storage unit on the same day. However I was called twice about my storage unit after it was emptied and was asked if I was still occupying it. I told them no both times. Both calls I was told an email would be sent closing my account but that did not happen. It wasn’t until the 3rd encounter they closed my accounted dating it as of 8/5/24, which is incorrect. I notified the person on the phone I will not be held responsible for any damages or issues post 7/25/24 because I followed directives as indicated by staff.
ROGENA N | Overall ExperienceThe online move in system crashed several times while I tried checking in. The team member was so kind and tried assisting on her end as well. Once the check in process was finally complete, the storage unit was entirely too small to store the item. There also ended up being no available storage units large enough to store the item as the staff member personally went above and beyond to show us available units. At this point, I already had returned the truck rental so I had to rent and pay for another U-Haul truck in order to move the item to another storage unit. I do commend the staff member for trying her best to assist.
Aminatu A | Online Move InI have had major issued with my storage unit. I paid $65 for it and there’s a massive pillar inside the storage taking away 25% of the space. This is horrible service. I am never going to recommend UHaul to anyone
Vinay S | First ImpressionsThe Orange St., Uhaul Storage facility’s staff were responsive and extremely helpful. They are GREAT. However, U-Haul’s corporate office has not been. In December my belongings sustained water damage as a result of a storm which caused a leak at the storage facility. Upon removing my items I noticed several damp items, some of which sustained mold damage. This is not only a hygiene issue but also a health one. Uhaul (not the location the company) should have made a concerted effort to support me in having my belongings cleaned or replaced as your facility’s inability to withstand rain is not my issue nor my rental insurance provider’s issue.
Adrienne H | Overall ExperienceNone...
QURAN B | First ImpressionsHorrible customer service at Newark location Men and females are so rude not detail oriented at all
gianna g | Overall ExperienceA pipe busted and destroyed a lot of my stuff to the point there was mold on things.
Kayla G | Overall ExperienceVery secure facility Sometimes, the elevator gave me a fit.
MANIAH T | Overall Experiencenice and helpful staff
xiomara r | Overall ExperienceIt was a pleasure to do business with you,guys.Thank you to everyone.
Lyonel V | Overall ExperienceMouse droppings to extreme levels. There was a flood that ruined my property I was never reimbursed for the damage. The floor was constantly damp. When I checked out I was told that I would be charged for using the donation area. I left a perfectly good bed frame. Can I get some reciprocity?
BILLY H | Overall ExperienceSo haulfull and nice people
merfi H | First Impressionskey card never worked any time i went
ELIZABETH T | Overall Experience5 🌟
RUI M | First ImpressionsOrange Street UHaul Office is easily one of the BEST, in my estimation and based on my personal experience.!!!! This goes from a lady Emeny, down to all those I have had the occasion to meet, principal among them are Joseph , Jonathan and the two other lovely young Ladies who work there.
Theresa G | Overall Experiencei love yall UHAUL THANKS SO MUCh xoxoxoxoxoox
SHANTAE E | First Impressionsthe was great and staff was very helpful
Anthony B | First ImpressionsGreat facility. They have everything you need. I felt very safe. Service and security were excellent!
LISA M | Overall ExperienceLYING STAFF.
EVELYN J | Overall ExperienceNo bugs or roaches
Julian Y | Overall ExperienceU-Haul’s is the best I’m telling you guys the team where nice to me and I was so worried where can find a place to put my stuff they helped me though out the process and in a blink I got van and storage unit thank to U-Haul and the team also
MARCELIN D | First ImpressionsI have one complaint and that is I paid at the beginning of November and at the end. And it’s in your system However, U-Haul made me pay again for a month I didn’t OWE!!!
Shelva J | Overall ExperienceExelente servís
merfi h | Overall ExperiencePeople from Office Location, Cleaning Staff and Assistance along with movers was Top Notch Service. Well Appreciated.
GESELLE B | First ImpressionsI got turned away two after I purchased a unit
CEYLON B | Overall ExperienceIt has become so impersonal. Only one person at the store isn’t enough especially on weekends.
ROGENA N | First Impressionslocation staff are usually excellent. poor online services, fake offers, glitchy mobile app are a disappointment and undermine the otherwise great human element.
BORIS I | Online Move InSuper friendly staff , very helpful I would definitely recommend
TANAJAH B | First ImpressionsThanks for giving opportunity to use it.
JASON H | First ImpressionsSorry I had to leave. Relocating to another state. Thank you..do appreciate your service
ROLAND M | Overall ExperienceHonestly you get charged $20 after one day late, it’s not worth it
Keona D | Overall ExperienceVery convenient and easy access.
jason m | Overall ExperienceI never moved in. Unit wasn’t ready
Latasha N | Online Move InThe people working there were super nice and friendly. They explained EVERYTHING and talked and walked me through each step. I would recommend this storage facility to any and everyone if I could. Oh and the prices are great!
SHARIF S | First ImpressionsThey didnt have a bigger storage unit available for me when they told me they did .. so i had to purchase two units .
Ella M | Overall ExperienceExperience was convenient
STEVEN F | First ImpressionsThe storage facility was great and the customer service was excellent. The employees and management were the best experience I've encountered in any storage facility.
EDWARD K | Overall ExperienceI’ve worked with U-Haul on a couple occasions they’ve even done my move on a couple occasions as well. I’ve never heard of U-Haul getting into references, phone numbers and addresses and then to call those people like if I needed permission was beyond me. I never heard no ish like that . The person who was tending to me kept sniffling every 2 seconds litterlly and the manager her attitude was out this world . Needing references and calling them is some lil kid stuff . I deff took my business elsewhere . U-Haul will never have to worry about me again .
CRYSTAL F | Overall ExperienceAll were beyond helpful and maintained a high energy when helping customers
SAMIR V | First ImpressionsThanks good experience help and support
ORCHID H | First ImpressionsThank you for your service. It was at a time when we lost our mother.
wiley W | Overall ExperienceThere was trash in the elevator and I saw two massage cockroaches and another person renting told me there were bed bugs in the facility. I'm very worried about bringing cockroaches and bed bugs back into my home.
MADISON B | First ImpressionsGreat service
Karen A | Online Move InThe storage is too expensive and the information was not given properly
OLAPEMI O | First ImpressionsCustomer service was very friendly. But the only thing is they move very, very slow because they don't have enough workers
nasima b | First ImpressionsMy sales woman was super awesome and so helpful
deshoun p | First ImpressionsThe bathroom wasn’t accessible even with the code, the door still wasn’t opening. I told the desk person it was first move in he just told me to go upstairs and access everything. I had to call him a few times throughout the building to ask questions about the new move in and access instructions. He could’ve explained the process better at the desk.
Briana B | Online Move InI lost my chair while I was cleaning out the storage unit. I’m waiting for the manger to call back once she looks at the cc tv.
Shailja B | Overall ExperienceExcellent Performance
OLAMIDE A | First ImpressionsThe female associates Ms. Merfi and her coworker Ms. Alana were so very pleasant when dealing with me and the women there were so very helpful! Keep up the very good work!
KENARD B | First ImpressionsThe team at this location are amazing! We had struggles which caused us to constantly have to change our plans and they kept up with us and helped us the whole time. They were kind understanding patient and always professional!! excellent staff there!!
Angela C | Overall ExperienceIt was too hot, no air conditioning. The elevator wasn’t taking you where you wanted to go.
William D | Online Move InQuick and easy
Alyssa M | Overall ExperienceStaff very friendly and c
juliana e | First ImpressionsGetting into the unit is extremely confusing and makes it hard to recommend to people. But the customer service was great and very nice
Maddison R | Online Move InAt first Gabriel guy picked wrong storage unit, two ladies helped and fixed it. Velma the house keeper is a sweetheart and was very helpful since it was my first time there.
Irisnell G | Online Move InCompletely satisfied
STACY W | First ImpressionsThe manager that assisted was very professional and compensated me for lost time due to having and issue with movers.
YANIRIS C | First ImpressionsI lost my job and they Action all my stuff
Sherine W | Overall ExperienceI am very happy that I chose to rent my storage space with Uhaul because I was very happy with the space I was given and I didn’t have to worry problems with any of my belongings being stolen and the storage unit itself was always very clean and the staff is super helpful/friendly. Any time I will definitely be back in the future.
Katrina F | Overall ExperienceI dont like how small my storage unit is .. when i book my rental i ask them how small was the size they gave me and they said enough to fit a 1 bedroom that was a lie .. i had to rent a extra storage which is costing me more money if i have to stay there another month .. than to top it off my unit was on top of another unit where i had to use a ladder to climb up which was very difficult due to my health conditions.. the truck and the tow haul was find but the moving storage was terrible and difficulty for me .
Ella M | First ImpressionsEverything was good besides the security system being upgraded which left me with a load that couldn’t be placed due to lack of access.
Precious-Angel M | First ImpressionsThe staff worked hard & took care of all my needs in an efficient and friendly manner. Especially at the front desk!
Alicia A | Overall ExperienceEverything was good and helpful staff. Except the only fact I didn’t like was that we noticed a roach while taking out the boxes from the room. Luckily it was just 1 and we didn’t find any more in the other boxes. Overall, it’s a good facility.
Rizwan A | Overall ExperienceGood service
AL-MALIK W | First ImpressionsVery good customer service. Very clean I always felt safe checking on my things. Truck rental was super smooth as well.
Precious S | Overall ExperienceEmployees were not helpful, made a cancelation, and never received a confirmation. I contacted online support, and the Rep mentioned I had two reservations, but she couldn't tell me the information. The system probably needs an update where in-store staff and online can view all client's data. Personnel needs better training on your system and better training on customer support in person and over the phone; every time you call, they always say they are busy and can't help over the phone.
francisca v | First ImpressionsInstructions to gain access to the building and elevator was not clear and difficult to know what was needed to get access to storage unit.
Timothy M | Online Move InGreat and polite workers who made moving in a breeze. Definitely would recommend.
SAMANTHA H | First Impressions)
Johnnie G | First ImpressionsGreat service
INEESA H | First ImpressionsThe person that opened up my first storage unit was very helpful and pleasant Also the person that closed out my account when I returned the locks and access cards. The rest of the staff was very rude and not helpful.
Sandy J | Overall ExperienceDidn’t help at all
Daveon D | First ImpressionsWhen I encountered a problem management was quick to resolve it! Putting Customers first is always a winning strategy for Success.
TRACYE J | First ImpressionsLock wasn’t inside.
Fahimah P | Online Move InJoseph assisted me, his customer service is exemplary.
Dion T | First ImpressionsNo comment for now
ERNEST A | First ImpressionsThe staff is so nice and professional
Mohamed B | Overall ExperienceThe staff and GM are oblivious to how the contracts are prepared via CORPORATE REGULATIONS. The staff CAN NOT alter any points of the contract (the term OPTIONAL) shall not be altered at any location. Staff state the area that states optional is wrong and NO ONE CAN RENT ANYTHING FROM THIS LOCATION if information is not given where OPTIONAL is applicable.
Jose G | Online Move InThe storage facility reserved me a unit they didn’t fit my furniture. I had to keep the rental truck overnight with my couch and arm chair in it. When I went to try and get another unit the next morning, the lady at the front desk was very rude and not helpful at all. She said they did not have an available unit at that facility and refused to help me find anything at another facility, telling me to “do it yourself.” I ended up calling the East Orange location where I had gotten the truck and they helped me find a unit at the Orange location. The reps at that location were very helpful. In my opinion, the Newark location is the worst in the area.
Nicholas T | Overall ExperienceFacility was great !
Boukare C | Overall ExperienceThis Uhaul facility is kind and courtesy.
CHARLEY J | First ImpressionsTheir was a few lines of miscommunication but overall a lot better than the average
DAIN B | First ImpressionsExcellent service
Angela A | Online Move InYes the person that took care of me was very helpful very knowledgeable and made my move in very easy I would say she took care of me very professionally and I would recommend your U-Haul to a friend or family
KENNETH T | First ImpressionsStaff was very helpful and
REGINALD A | First ImpressionsAfter receiving my until couldn’t get in after arrive 1minute late was told they could do anything
Touraine B | Overall ExperienceStaff is helpful in general. Wednesday night when I arrived to get the storage unit was unpleasant experience mainly due to one person working hard with many customers. He was doing his best, but he deserved to have another employee assisting him. And it wasn’t fair to him and wasn’t a good experience for us as customers.
Robert A | First ImpressionsHow long does it take to get money back, that was left, from the deposit?
Sheila G | First ImpressionsThank you for having me if I had to do it again I would use uhaul storage
Denise M | Overall ExperienceGreat customer service and very patient staff. Staff went above and beyond to assist me in understanding the process.
ALBERTA P | First ImpressionsNo comment
Daryl J | First ImpressionsI can’t remember her name but She was perfect also she was a good listener and helpful She make sure I received all the information I need Trust me I have been to so many different U-haul facility’s This one was one of the best I we’ll recommend to all my family members and friends
ALHAGI C | First ImpressionsCould have been excellent if all the multiple trucks rentals service I had with free one month storage as per the contract were respectfully accepted.
TISHI A | Overall ExperienceI had a good experience with this facility.
Adrienne C | Overall ExperienceVery very helpful.
FAROUK I | First ImpressionsVery good service
oliver o | First ImpressionsSince the appointment of Emeny Hernandez, customer-centric service at the Orange Street location in Newark, NJ, has improved 100%. I hope management recognizes her for her outstanding communication and listening skills. If a customer has a problem, she listens first, makes the customer feel at ease, and provides a solution respectfully. U-Haul has a gem in Emeny. Thank you Emeny. Regards, Eddie Johnson
EDDIE J | Overall ExperienceVery nice experience, very reasonable prices. Thank you.
Elisa E | Overall ExperienceI was doing bicycles so I needed to be on the ground floor on my unit on a lower level I had to change my unit because they had me on the upper level where I would have to climb a ladder to store my bikes. Once I told him my situation they switch locks with me the next lock and I was available.
Mark V | First ImpressionsI already know they go take it down. But the staff was rude and I wish I got her name. From the moment I step in the building she was rude. To the time I left. I’m so glad I’m not go rent from there again. The worst customer service. Wish I cn can give no stars.
Jasmin J | Overall ExperienceWas a great experience and I receive so much help while choosing which unit would really service me for my needs. The staff were friendly, helpful and so patient
Fatima N | First ImpressionsIt was mice 🐁 in the facility so bad
Gretel J | Overall ExperienceHorrible customer service. I feel as though they move on their own time. The man was on his phone more than attending to my customer needs.
TANISHA T | First ImpressionsNo problems
najiyyah s | First ImpressionsSatisfacción
Lisandro C | Overall ExperienceKeep up the good work.
Juanita V | Overall ExperienceYanice and Gustavo were professional and provided excellent customer service. Thank you!
LIVIA B | First ImpressionsThis was my first moving and putting my things in storage I was recommended by someone and the experience that I there was just amazing the most part is I was able to go there anytime thank you for allowing me to use your service
Maxine h | Overall ExperienceVery much appreciated the clean restroom and professional staffs.
JOSEPH P | Overall ExperienceThe facility had no cart. I scanned the entire first and second floor but no cart to be found. I had to lift up and carry all my bags! Horrible experience. And then with the customer experience button attached on each floor, there was no response. I can understand that this intercom may connect to the office but then there should be something that connects to a central customer service too. Horrible location, absolutely the worst reception staff very rude ladies there. Not a pleasant experience. I wasn't told about my lock and that I can find it in the unit. I had to buy a new one on my own only to realize that there is one already in the unit. I was charged insurance when I specifically asked not to, only to be told later that you "informed me later but now I've charged it ". I mean c'mon!
Vishnu S | First ImpressionsExcelente servicio
Hernán A | Overall ExperienceStaff taught I didn’t understand the language and continued to make fun Of me in Spanish. When I got my room it was not large enough and staff refused to change my room. I’m not going to be staying here for too long.
ADASSA N | First ImpressionsI forgot her name but the young lady at customer service was extremely nice and helpful. She was the only person there and helped every single in a timely manner. Definitely love this place.
TIFFANY O | First ImpressionsToda la atencion para mi fue excellent. Gracias por su buena atencion.
esther s | Overall ExperienceMaybe the store was in the hood and employees unprofessional is the reasoning I've dealt with uhaul before others were nice just not this ine
Emmanuel V | Overall ExperienceGreat place highly recommend, but the unit I really wanted was on the costly side
Joel B | Overall ExperienceI give all these rate simply because i need the refund of my money that i paid to U- Hall. I did not make use of the storage atall Please and please i want my money back. Am seriously i need of my money as i did not pack any stuff in the storage, i do not make use of the storage. I want my money. Am Olubanwo .A. Akure on phone number 6317035648
Olubanwo A | Overall ExperienceThanks you
Boukare C | First ImpressionsI Was Giving The Wrong Storage After Describing What Items I Need To Store & The Faulty Was Close To Fix The Problem So I Had To Improvise With A Previous Storage Unit I Have.
lashonda c | First ImpressionsElevator did not work. They moved me to the first floor and charged me more. The free locked came with only one key. When I stated that I would pay for another lock but I’m going to give a bad review then they decided to give me another lock. I would not recommend to a friend
Kinya K | First ImpressionsThe GM was on her game!
jerry t | First ImpressionsThe employee that took care of me was excellent Mario has great costumer services skills ,professional answer all my question also was very good explaining the function of the storage facility .
Leomaira G | First ImpressionsBuen servicio
Andristif A | Overall ExperienceThey went above and beyond to accommodate.
Aaron S | Overall ExperienceNone
Mark R | First ImpressionsOverall everything was good
Carlos A | Overall ExperienceMui bien
hector C | First ImpressionsThe 3 references and they must call them is tedious and invasive and time consuming if someone did not answer. It was a hassle to get my family on the phone people work and cannot answer the phone. It took more than 30 minutes to call 3 references it waste and took away the time I needed to store things. I was on a schedule. So I would suggest a better reference system. Also most of my family lives out of state so there was also a time difference. Please reassess this procedure. DO BETTER
Angela F | First ImpressionsThe staff was helpful but not so friendly if I can be truly honest!
bonny w | First ImpressionsGood customer service keep it up
Michael E | First ImpressionsThe staff was courteous, friendly and helpful. No cap!
Darin F | First ImpressionsThe stuff are very good people anytime you you need help they will be there to help you I appreciate them
Mbouille D | Overall ExperienceClean, cheaper , & open hours are very convenient
Jemima K | First ImpressionsThank you for the experience
SHAIRY G | First ImpressionsThe people that worked there were great especially the lady at the front desk. My only issue was my unit was on the 4th floor and it was extremely hot. It felt like a sauna up on that floor.
Mirabel N | Overall ExperienceNeed more people on staff the wait is too long for the time that you have to wait to check out
ANTHONY B | First ImpressionsThe storage wasn’t ready and was locked up. I wasted 2 hours in that. The lady at the location is the rudest person I have met in US. Wouldn’t recommend this location to anyone. The person on customer service call helped me resolve my issue.
HARSHIL S | Online Move InJanet and staff was incredible THANK YOU SO MUCH!!!! -Mr. Harley
WILLISLEE H | First ImpressionsThank you to the help desk the lady, she was so helpful to me, I appreciate her help
GLADYS R | First ImpressionsStaff was very accommodating.
Steven C | First ImpressionsGREAT SERVICE
WILLIE M | First ImpressionsHassle-free moving in and same when moved out.
Thomas C | Overall ExperienceSatisfied
ruth e | Overall ExperienceThe cleanliness lighting and customer service were very very good
Floyd B | First ImpressionsExcelente servicio mucha amabilidad de parte de la señorita Que trabaja en el sitio muy amable y Cortez súbale el sueldo
Hernán A | Online Move InThe entire storage facility was hot and humid like a sauna. My unit was on the upper level 4th floor. I didn't know that this would mean I had to access a heavy ladder just to put my items in the unit. I'm very disappointed with this situation. I had 4 guys who put my items in the unit. I was fearful they would pass out due to the unsafe conditions presented. I would like to speak with a manager or the owner about this as well as request changing my unit to a lower level. Additionally, there should be ac throughout the building.
Zarifa R | First ImpressionsAccess within the building is too much. For example, always have to key in your access code via using your U-Haul card to use the elevator, etc.
Vicky B | First ImpressionsStaff was very professional and very helpful
Debbie F | Overall ExperienceVery helpful staff at the counter, as well as inside the storage facility. I Would recommend this storage facility and staff.
Michael H | First ImpressionsEmployees were very helpful
Debbie F | First ImpressionsVery convenient.
LEE D | First ImpressionsThe staff at this facility were really friendly and helpful. Free carts were provided to help with moving items to the storage facility. The only downside was that the fourth floor was extremely hot, which made moving in a little strenuous. But, I think this would be solved by aiming to load/unload during cooler days.
Charlotte F | First ImpressionsThis is my first time getting a storage so I don’t know ye if they are but or not
Mbouille D | First ImpressionsMy personal belongings were safe the entire time they were there I appreciate the service and would definitely use your service again.
Desere R | Overall ExperienceTodo está muy bien y me gusto
ANGEL T | Overall ExperienceThe manager at the uhaul lotcation in Newark 370 orange st. She is very unprofessional no smile on her face or anything she makes you feel uncomfortable and don’t want to do business at that location, the other staff members there are great! They are helpful! They talk to you with respect and etc! But the Storage unit are very clean , the bathroom was very clean! It’s just very hot in there during the summer time. Other than that I give this location a 8! 🙂
Teja V | Overall ExperienceVery easy process. Such friendly and welcoming staff. I was very pleased with the process, unit size and price!
Michael N | Online Move InThe woman that helped me was very friendly and very knowledgeable I would definitely recommend this to family and friends
Samirah B | First ImpressionsMy experience was easy and convenient. Staff was friendly and very helpful. Equipment was easy to use and I would definitely recommend to the company to anyone.
Tramaine F | First ImpressionsThe 3 employees I dealt with were very nice and helpful.
celia j | First ImpressionsMore access to the facility would be a plus.
EPEFANI M | First ImpressionsWonderful customer service
Austin C | First ImpressionsI truly love it from a 5x5x5 st storage space all my stuff in no problem thank you! U -Haul Newark
johnathan j | First ImpressionsRats ate and pooped all over my stuff. I lost a lot oh my belongings cause one of a pope break and it’s was time for them to pay for my belongings they gave me the runaround and gave me what they wanted to give me
Sacera D | Overall ExperienceI appreciate the helping hand, Thanks*
karim h | First ImpressionsAs l have said earlier on , your moving truck need serious service.
AMAKA A | First ImpressionsThe price of the storage is just about the same but I have a smaller storage space. And I had a larger one before so I really don’t understand how I’m paying $10.00 less for a storage that 2 sizes smaller. Can you explain this to me plz.
Renee F | First ImpressionsThe Lady at the front desk was very nice and helpful.
Giovanni G | First Impressionsvery courteous staff.
Michael c | First ImpressionsThe facility has a safe and secure vibe The facility is clean and appears to be well maintained The facility is near New Jersey Transit Train and Bus The facility is near a major highway The facility is on a major street The facility is easy to locate
kevin j | Overall ExperienceLove love the prices 😍 ❤
vida m | First Impressionsstanley harper the manager was very helpful and professional.
Alaameen A | Overall ExperienceThat storage rat infested. I only had my stuff there for almost a month, and half of my stuff was damaged because they ate through the bags and it was only fabric.
Nadiyah J | Overall ExperienceThe storage room hours are not convenient for people who work 9-5 Jobs, Monday-Friday, given traffic time. I always have to wait until an early Saturday mooring to retrieve my items. You have a really awesome employee by the name of Rasheed, I believe I got the name right. He is worthy of a raise and trust me, I am not being paid to write this. He helped me every single time I moved my items, in/out of the storage room, if he was available to do so. My storage room was very dark on the inside and I found droppings on my boxes when I was moving out, so I know there were rodents roaming around my belongings Also, someone had some oil that dripped from their storage space into my space which could be the cause of that problem. The location is convenient and you have 3 good employees I've interacted with, unfortunately, I can only remember one person's name, because of how helpful he was.
Melissa R | Overall ExperienceThere was a flood where my belongings got damaged. My first storage unit was full of dead mice bodies I have a picture of at least 4 in one photo. Mice and rats chewed on ALL my books. There were Rats droppings on most of my belongings.
Linette M | Overall ExperienceStaff at the facility wasn’t so helpful. But I call Uhall and I could get a better rate and a eficiente help
Everton M | First ImpressionsBENDICIONES! PASÓ QUE A LA HORA DE DEVOLVER EL CAMIÓN ME PASÉ POR 15 MINUTOS Y NO ME QUISIERON ATENDER. HOY TUVE QUE SALIR A OTRO LUGAR Y NO PUDE IR ALLA. NO SE SI HAY CONSECUENCIAS MALAS POR ESRO. AYER A LAS 7:16, DEPOSITÉ AS LLAVES ENLA CAJA QUE ME INDICO LA EMPLEADA QUE SE ESTABA LLENDO. GRACIAS. MUCHAS BENDICIONES!
Milagros G | First ImpressionsOne of the coworkers that was a female had the nastiest attitude with a smart mouth. Was not pleased to communicate with her
Tishawn W | Overall ExperienceI cannot begin to explain how amazing Stanley and his team are!! When I needed help they were there without hesitation. If I ever need storage again, this is the only location I’ll ever go to. Personable, reliable, and customer oriented! ALL businesses should take notes from U-Haul Storage on Orange St in Newark!!
Luv H | Overall ExperienceThe establishment was clean and well taken of. Everything was under surveillance and equipment was new and up to date. The Staff was pleasant and very helpful especially Stanley. Very attentive and explained everything to me. Also the price is very affordable and fair… Great bunch of guys… Shout out to Stanly💪🏽 Vic
Víctor C | First ImpressionsI had no boxes just all tubs no food of any sort in my storage only clothes bedding lining and shoes. But yet I found mice droppings everywhere on all my tubs and that was disgusting 🤮. And for the record I moved out on the 2nd of July bc I rented a truck to do so and let all 3 employees know I was moving out at that time then went to office Ana in to finalize my moving out and that it was clean. Ty Ms. Renee Freeman.
Renee F | Overall ExperienceI will be using this facility more offend.....
BERNARDO M | First ImpressionsThe place and equipment are kept clean. The manager and staff are very nice and helpful.
Wendy M | First ImpressionsThe staff was friendly, and always helpful. The facility was always clean even down to the public restroom. When I needed to rent a truck, they were well stocked with running, and cleaned vehicles.
najah h | Overall ExperienceTha is for everything
miguel c | Overall ExperienceThe gentleman at the counter was very nice and accommodating. My only problem was that I called an hour before my arrival to be sure that the unit was ready (late afternoon 2:30pm) I was assured that it was ready. When I arrived the unit wasn’t ready yet. The assoc stated that he had to clean it out. He gave me my key and asked me to wait. I walked to the unit with a piece of furniture, the unit door was open, & the unit was lined with glue traps along all four walls and a live mouse on the trap. This was completely unacceptable. This should have been addressed before my arrival and before handing me my unit card. The assoc was there alone with a line of people. I don’t fault him, he was alone and was not the assoc that I spoke to prior to my arrival.
JASMINE W | First ImpressionsAll my clothes and work uniform were damaged by mice. Don’t store here
saraii G | Overall ExperienceStanley was really helpful. Also, when I brought the truck back, there was another young man there that was really helpful!
sharon a | First ImpressionsThe GM was great... He helped me with a quick & easy process while training 2 new employees at the same time
Jay R | First ImpressionsStanley went above and beyond for me and coordinated from there the pickup of my contents for my move to fla. The manager and staff where awesome.
jennifer b | Overall ExperienceI've used UHaul throughout the years on occasion but have had the best experience ever, this past year with staff at the Orange Street location in Newark, NJ.
Jennifer S | First ImpressionsMy experience was good the only problem I had was with the move out. Before I could officially tell the office I was moving out the manager had already rented the unit without speaking to me and I paid for the space up until the 13th...
June H | Overall ExperienceThe gentleman was very nice and very knowledgeable. He went the extra mile! Great customer service. Very nice. Thank you!
TAMORRA D | First ImpressionsBesides the flood from the bursted water main, it was an excellent experience.
BYRON E | Overall ExperienceJust received an email at this time of the morning about 4 am that woke me up with a severe headache. Spoke with a rep 8612. Please do not appreciate such business.delete mail address. There's a foul sewage scent. I am afraid my things will have such foul stench
ruth b | First ImpressionsThe office closes at 5 and it was difficult for me to make it in time to get my unit but the general manager was very patient with me and made my very stressful move a little easier.
Denver G | First ImpressionsThe hours are from 9 to 5 cannot access after working I am not sure if its because of covid or other issues
Angela F | First ImpressionsGreat service
Samuel F | Overall ExperienceThe attendants were excellent! Top, top, top!!!!
Sandrea A | First ImpressionsI would certainly not recommend U-Haul for anyone. I left all my furniture and personal belongings on their storage. There was a flood in my unit. U-haul did not report what was the damage and put me in contact with another company, west rep. West rep informed that no damages was caused to my unit. When I opened my storage there were a lot of items missing (bed, table, bag, boxes), and west rep did not helped me at all. U-haul was always saying that did not have any responsibility. I wonder who I hired. Now I had to buy a new bed and furniture, and my clothes are all ruined. DO NOT RECOMMEND.
marcelo p | Overall ExperienceMy unit was impacted by the water main break at this location and I STILL HAVE NOT BEEN CONTACTED since being notified of this. No one at the location (Newark Orange Street) answers the phone, the insurance company has not contacted me regarding a new unit and the damage assessment, and corporate doesn’t employ enough people to answer the phone in a timely manner - Call me ASAP (651) 260-3970. Having my belongs destroyed is stressful enough as it is but the atrocious customer service has made this experience much worse. Stay away from U-Haul.
Paige R | First ImpressionsI would never use you guys again horrible service and bad customer service never again
susan i | Overall ExperienceKelly was extremely helpful.
liu f | First ImpressionsStanley the general manager was awesome. He provided great service from beginning to end, considering he was the only one available at the time that I went in.
NYESHIA E | First ImpressionsThe people at the storage very friendly and helpful very nice worker's.
harrichan r | Overall ExperienceThe person in charge gave me what I needed and nothing more. He took the time to show me around and how to access the facility.
jack p | First ImpressionsStaff very professional, helpful, and service oriented.
BYRON E | First ImpressionsVery nice clean unit. Stanley the manager very helpful and professional.
kim s | First ImpressionsThank you so much for the one month of free storage! I really appreciate it.
sabrina h | Overall ExperienceStanley Harper ROCKS! Give him a raise! Give him a week off with full pay! Give him both!XX
Luana M | First ImpressionsThank y’all so much for helping me, if there’s anyone that needs to put ur stuff in storage I advise yu to use them
tracie c | First ImpressionsThe cost of the unit sizes are not clear enough. For example how much difference of the cost between upper and lower level.
Khalia H | First ImpressionsThe staff was very friendly and helpful!!! The place it’s very clean and the access to the storage is very convenient cause you could drive in and not get wet if it’s raining love it
Mildred M | First Impressions