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LADY J | Overall ExperienceSelf Storage Units in Newark, NJ, 07107
U-Haul Moving & Storage of Newark-Orange St Station
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What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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the storage facility is a clean location! all workers were top !
Mae E | First Impressionsthe staff at this location are great people
TRINITY H | First ImpressionsVery disrespectful and unhelpful....they set me up to keep the storage instead of working with me cause I left a mattress where I thought was for garbage.....they had the nerve to charge me 200...lol that more then the mattress
Gregory W | Overall ExperienceAttendant was cautious at all times during my transaction.
ALEXANDER C | First ImpressionsCustomer service and management need better training and people skills. The phones ring off the hook, most of the time I was placed on hold for longer than 5 minutes. They work slow and don’t seem to care about anyone’s needs. And that manager is rude, nasty, uneducated and most importantly unprofessional and not qualified to hold that position. Do better.
DAISHA M | Overall Experiencela locacio esta limpia y mantenida
Isolina M | Overall ExperienceThey call everyday to annoy you then steal your stuff after you said you was paying get next day will be suing
JAYDEN H | Overall ExperienceCool but I feel like my little storage 5x5 is or should be discounted do to building structure big piller in unit which means less space
JANENE D | First ImpressionsThe Orange street team is more interested in making a sale over being descriptive. When asked about price differences and explanations to such, there is anger before understanding. I was a customer who was renting a truck and a unit, the rental was a success. Upon me finding out that I was going to get charged for a price that wasn’t posted, I inquired and was met with a rushed explanation that didn’t make sense as I was trying to move units. I had more than enough to cover the process but when first rented with my truck that was properly returned , I was told that two different sized units were the same price and that mines was priced differently because of location. This was not explained upon the initial purchase or in a contract as stated. I brought it to their attention and was basically kicked out and called stupid for something I was about to be charged for with a fickle explanation. I was also charged anyway and given a 72 hour vacancy letter that said I had illicit materials in my possession, which wasn’t true. I have made multiple complaints about this and I won’t be paying any fees. I’d also still like this handled properly with the person who wrote me a fake breach of contract letter. I cleared the storage unit weeks ago however, I want to make sure this doesn’t happen to anyone else.
Christian S | Overall ExperienceVery professional service!
Beverly m | First ImpressionsI was unable to access my unit during specific time and the convenience was unacceptable
JAMAAL W | Online Move InVery nice, kind & helpful staff
JOSE W | Overall ExperienceBuen servicio
LUIS S | First ImpressionsI did not know about this until after getting my storage unit.
Dante W | First ImpressionsExelente servicio
Carlos M | Overall ExperienceWait time for vehicle pickup due to internet verification, is insane and totally unprofessional.
GREGORY C | First Impressions