Customer Reviews for U-Haul Moving & Storage of Noblesville

517 reviews

14296 Herriman Blvd   Noblesville, IN 46060

(317) 770-0113

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(317) 770-0113

14296 Herriman Blvd
Noblesville, IN 46060

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

I ordered moving pads but they did not supply them or let me know they would not be available.

Tyrus B. 
Rating:
2.0

Customer did not leave a comment.

Donavan S.  |  Overall Experience 
Rating:
5.0

Excellent, efficient check-in and drop-off. Love the location and the selection. Staff was very professional and friendly!

Mark R. 
Rating:
3.0

The facility was clean and easy to navigate. Having carts to move my belongings in is very nice! The line to talk to someone was very slow though and I waited for over 20 minutes just to get to where I could speak to someone.

Anna H.  |  First Impressions 
Rating:
5.0

Still waiting to see if the charge for the furniture pads will be removed, given that they were not provided.

David L. 
Rating:
5.0

Thanks to James for always making the box truck pick up an easy and quick process. He always has a friendly and professional attitude and demeanor.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

Whitney H. 
Rating:
3.0

I booked my order online on Tuesday and showed up Saturday to find out there were no 15' trucks because the online does not inform the facility of orders until the day before. The Uhaul worker called around and found me a truck but this is truly an inconvenience. Online systems need to prepare facilities sooner.

Tutan S. 
Rating:
5.0

The Service Rep at this location is an Outstanding Team Member. This was my second experience in 3 months and both were great.

Daniel B. 
Rating:
5.0

I ran into an issue with an Auto Transport shortly after picking it up. With the new check in and drop off procedure that uhaul has incorporated, the team here was unable to identify the issue before sending it out because the customers are to drop off and park equipment now instead of the uhaul members dropping it off. I notified the team, brought it back and they swapped it out immediately after noticing the issue with the trailer. The Manager Tracie, Lindsay, and everyone at this location that were involved, are great to work with!! I'm so happy this facility is here! As a former Uhaul Store Manager, I can honestly say that this facility and team compliments the area!! I've lived in Fishers for almost 8 years now, and this location puts the other uhauls to shame!! My only suggestion is to add more space for the outdoor vehicle and RV storage!

Rahmel F. 
Rating:
5.0

Customer did not leave a comment.

XUHAO Y. 
Rating:
5.0

Hard to contact local storage center by phone. Reasonable

Karen C.  |  Overall Experience 
Rating:
5.0

James was great at Check In and Check Out. 1st class operation.

Rob S. 
Rating:
4.0

Customer did not leave a comment.

Tariq H. 
Rating:
5.0

None

MICHELLE W. 
Rating:
3.0

i reserved a furniture dolly and there was none. checking in took a long time. name badge said "owner" but desk preson denied being the owner and said all managers get called owners, which is super dumb.

Melinda H. 
Rating:
2.0

Customer did not leave a comment.

Tariq H. 
Rating:
4.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Make sure the equipment is clean.

KEVIN S. 
Rating:
5.0

The office was very clean and well organized. Staff were very friendly and helpful. The equipment i received was clean and well maintained. The truck was parked a very well lighted area. All my rentals will be from this location now on.

RAJARSHI B. 
Rating:
5.0

Understaffed for drop-off. Desk person was working hard and cheerful but could only process on client at a time leaving several people waiting 15 minutes or more for help.

Randy P. 
Rating:
5.0

Customer did not leave a comment.

Terrence H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Georgina M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carie M. 
Rating:
4.0

Vehicle had a maintenance warning on the dash console when I picked it up. Otherwise no problems.

Jon S. 
Rating:
4.0

Customer did not leave a comment.

REBECCA S. 
Rating:
5.0

Tracie did a great job and helped me decide on the best equipment.

David T. 
Rating:
1.0

Customer did not leave a comment.

Mohammed I. 
Rating:
5.0

Once again great customer service!

Gary B. 
Rating:
5.0

Great service from the team.

Michael D. 
Rating:
5.0

I am amazed at the quality, price, convenience and cleanliness of this place. Being able to drive directly into the building, the climate control, security features. This was a big win and I highly recommend this U-Haul storage!

TODD P.  |  Overall Experience 
Rating:
5.0

Tracie Bowman was polite and took time to answer all questions and acknowledgable re proper size of storage needed

IRENE M.  |  First Impressions 
Rating:
5.0

The whole experience was efficient, professional and friendly. I am very pleased.

AUXANDRA H. 
Rating:
5.0

Customer did not leave a comment.

Luis V.  |  First Impressions 
Rating:
5.0

Employees made the process very simple and efficient!

Gerald N. 
Rating:
5.0

Staff was courteous and efficient.

Michael S. 
Rating:
4.0

tires bald on trailer, truck cab dirty with trash under seats and windows/upholstery dirty

Jonathan G. 
Rating:
1.0

The guy who processed our rental was rude. He started off the conversation with a bad attitude, which set the tone for our experience. We reserved the truck and a furniture Dolly online. When we arrived he informed us they didn't have any furniture Dollie's. Why offer them online if they are not available? We would have made other arrangements. We asked a different guy to come out and look at the damage on the truck and he was rude as well. Made the comment “all this because we didn't have a furniture Dolly?”. These guys need customer service training.

Ron L. 
Rating:
4.0

The Team overall was very kind and helpful during one of the greatest stressor in life, moving!!!

kurt m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul W. 
Rating:
5.0

Would have stayed, but moved to Ft. Wayne. Loved having RV under roof. Thanks

don s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jason T. 
Rating:
5.0

Customer did not leave a comment.

Tim A. 
Rating:
5.0

Customer did not leave a comment.

Tim C. 
Rating:
5.0

Customer did not leave a comment.

lisa T. 
Rating:
3.0

My truck was blocked in and had none of the equipment that was requested. It took 45 minutes from the time I arrived until I was able to get the truck off the lot.

Karalyn C. 
Rating:
5.0

Customer did not leave a comment.

candy M. 
Rating:
5.0

Customer did not leave a comment.

Emily H. 
Rating:
5.0

staff was very helpful

Mary Pat M. 
Rating:
5.0

Customer did not leave a comment.

Bhavinkumar N. 
Rating:
5.0

Customer did not leave a comment.

Joseph W. 
Rating:
5.0

The staff are all very pleasant and willing to chat, which helps ease the tensions of moving.

kurt m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAmes H. 
Rating:
4.0

The lady at the office was not friendly during our move in on Aug 8th and her demeanor seemed to be like doing us a favor rather than her job.

Mithun K.  |  Overall Experience 
Rating:
5.0

John was very helpful and a pleasure to work with.

Monica E. 
Rating:
3.0

The staff was great. The design of the facility is terrible - very poorly laid out. The parking lots are confusing - the layout is a mess.

John S. 
Rating:
5.0

Customer did not leave a comment.

Karen L. 
Rating:
1.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Customer did not leave a comment.

TIM L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michele D. 
Rating:
5.0

I never received an email of my receipt for my drop off.

Lisa J. 
Rating:
4.0

Customer did not leave a comment.

Joel W. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

ATUSUNJE K. 
Rating:
5.0

Customer did not leave a comment.

Wei Z. 
Rating:
5.0

Great customer service. Thank you

Maribeth B. 
Rating:
4.0

Customer did not leave a comment.

Michael R.  |  First Impressions 
Rating:
3.0

Not very professional. Came to check out. Was told to just give my keys. Would send email receipt. Still haven't received receipt. Van was exactly what we needed, office help is lacking.

Joycellyn G. 
Rating:
5.0

Very friendly staff, clean storage unit/facility, and super easy to use!

DANIEL W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Walter N. 
Rating:
2.0

Hi. He place is super clean and looks safe and location is convenient. However, the young girl that woks there has Zero customers service skills. Zero. I run a multimillion dollar business and customer service is everything. She made me feel like I was interrupting her lazy time. Again, the place was beautiful, clean , safe and convenient, but the company should hire people that is friendly and profesional or at least try to train the one young lady to greet people, smile and say and at least say thank you for your business. Veryuvh disappointed at the customer service

CARLOS P.  |  First Impressions 
Rating:
5.0

I would rent from this location again. Lots of variety in terms of equipment. Clean and easy to get to. Office was clean and parking lot was easy to navigate.

Jeff L. 
Rating:
4.0

Jayden was nice, but the other girl working there was not as friendly. The facility is clean and seems secure.

Branndi S.  |  First Impressions 
Rating:
5.0

As usual, there was no equipment there for my reservation when we went to pick it up. This has happened numerous times at different locations, so I don't blame the location, but the uhaul system. The people working there were very helpful, kind, and accomodating.

Julie S. 
Rating:
4.0

I was real unhappy that you shut off the electric all my batteries went dead

Lester R.  |  Overall Experience 
Rating:
4.0

Jayden was nice. The facility was clean. I think the overall experience was okay.

Branndi S. 
Rating:
5.0

Very convenient. Very clean. Very quick. Very affordable. Very nice.

Myron L. 
Rating:
5.0

U-Haul trucks may be maintained more meticulously as my van continuously showed "oil change" sign on the speedometer dial. Thanks

Mujahid Khalid A. 
Rating:
5.0

Customer did not leave a comment.

Nicholas C. 
Rating:
5.0

Helpful and freindly 🙂👍

Mark R. 
Rating:
5.0

Customer did not leave a comment.

richard P. 
Rating:
5.0

Customer did not leave a comment.

Jeff F. 
Rating:
5.0

Great service

Mike W. 
Rating:
2.0

Customer service

Erick J. 
Rating:
5.0

Customer did not leave a comment.

Julie B. 
Rating:
4.0

Staff member was helpful in providing service and supplies. Interaction was somewhat un-enthusiastic though.

Robert T. 
Rating:
3.0

Customer did not leave a comment.

Katherine K. 
Rating:
5.0

James was very helpful and made the experience enjoyable.

Weston O. 
Rating:
5.0

Customer did not leave a comment.

Josh A. 
Rating:
5.0

Customer did not leave a comment.

Ann A. 
Rating:
4.0

We took several pictures of the unit if needed. Other than that, it was a great experience while we were waiting for our apartment.

tyler s.  |  Overall Experience 
Rating:
5.0

The signage for customer parking is lacking. I ended up parking behind a rental trailer to wait to pick up my husband after rental drop off.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

craig B. 
Rating:
5.0

Lindsay was the BEST rental associate I’ve ever met!!! Knowledgeable, Courteous & Timely!!! BTW, the facility was beautiful !

Eddie R.  |  First Impressions 
Rating:
5.0

I have used Uhaul every time I had to move my experience has always been pleasant. Thank You for having a great staff and service AP

ANN P. 
Rating:
5.0

Need more staff when opening; when we got there there were 5 groups ahead of us. Once the second staff member arrived, things improved quite a bit

Christopher E. 
Rating:
2.0

Took 1 hour in line to check out trailer. Only one person at desk for a long line of frustrated customers

Chris M. 
Rating:
4.0

I had a contract to return by 4 pm EST. I returned at 3:50 pm and the return agent gave me a hard time as next customer was waiting on the Uhaul tha I had reserved til 4 pm EST. Really did not appreciate her attitude towards me and giving me a hard time.

Jeff R. 
Rating:
5.0

Customer did not leave a comment.

jarret S. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Customer did not leave a comment.

Matthew L. 
Rating:
5.0

Great service at pick up. Easy to turn in.

Gary L. 
Rating:
5.0

Customer did not leave a comment.

Jon L. 
Rating:
1.0

UHAUL IS THE WORST MOVING SERVICE I HAVE EVER USED. (Even of this gets deleted or not placed on their website I will be posting it to both yelp & Google review pages) My husband and I requested a truck for a 2 bedroom apartment moving from Ft Wayne to Noblesville. I got confirmation codes sent to my phone two days before moving. I even called BOTH locations to confirm our reservation. My husband and father in law show up the morning of moving to get our truck from the Fort Wayne office. THEY DIDNT HAVE IT. The stupid staff member said “oh we were suppose to call you yesterday about this. We don’t have it.” They refunded us but what were we suppose to do for a TWO HOUR TRIP down to central Indiana? So we call around to the other Uhaul sites closest to us (even 50 mins out) and we even called the Nobelsville office to beg for a truck. We thought about driving it all the way to Fort Wayne. We were that desperate. EVERY SINGLE office told us they were sold out of every truck, van, trailer, etc. ANYTHING. Thankfully the Nobelsville location gave us the month free of rental for storage, but I will NEVER AGAIN use this god awful company. And I will be telling everyone I can that both of these locations are incompetent & whoever was working on Aug 13th should be FIRED - specifically the Fort Wayne Clinton street one.

Alexandria G.  |  First Impressions 
Rating:
5.0

Being provided an exact return time and paperwork when vehicle is returned is preferred vs getting email with information on it later. Vehicle was returned at 7 AM but paperwork shows returned at 7:26 AM. Luckily. I was not charged any extra fees, but it should not appear I was late when I was on time with the return. Otherwise, everyone was friendly and helpful. Very satisfied with the overall experience.

Angela J. 
Rating:
2.0

I did the truck share thinking it would be more efficient only to find out it wasn't at all. I waited for 25 minutes to be “verified”. I also had to wait in line for 30 minutes because changed my time from 1 hour to 3 hours the night before, and I needed it to be corrected back to my original time. It was a very frustrating process. I think I had more problems with the Truck Share agent then the location. Hope this can get resolved for others, so they can get where they need to on time.

Dana O. 
Rating:
5.0

The windshield was full of bugs. Also your newer trucks should be used for long distance trips. This was older ans beat up some. Need USB ports not 12v lighter ports.

Dean R. 
Rating:
4.0

Customer did not leave a comment.

Clint C. 
Rating:
5.0

- I saw a slot for the contract above the slot for the key return, however; it was unclear if I needed to put my copy of the contract in with the key or if that was to keep. Ultimately, I put the contract into the drop-box just in case. - Prior to use, I noticed that the vehicle had a patched gash along the left side near the back end. The truck operated correctly, regardless of the flaw. * 22 Miles were driven. * Vehicle was dropped-off 3-minutes prior to estimated return time. * Gasoline was refilled to starting point, if not higher than the starting point. :) Over-all a smooth experience with U-Haul.

Cory G. 
Rating:
5.0

Customer did not leave a comment.

Sara P. 
Rating:
5.0

Jason got me out of the complicated situation thanks again for your professionalism.

SHAWNDON W. 
Rating:
4.0

Customer did not leave a comment.

Handa S. 
Rating:
5.0

Customer did not leave a comment.

Naoki M. 
Rating:
1.0

the store employees are very unpleasant people with a bad character

Carlos H. 
Rating:
2.0

I had no way to calculate whether price was fair. I was never told how much it would cost per mile and I don't think I drove nearly the amount of miles the fee covered. Also, Moving Help took money from my charge card prior to work being done, and the vendor did not show up to do the work.

James G. 
Rating:
5.0

Customer did not leave a comment.

Mark H.  |  Overall Experience 
Rating:
1.0

Girl working at location was RUDE. Told me I was interupting her lunch. Appeared to be too many things at once and I was clearly annoying her by not knowing exactly what I needed. I actually canceled my trailer rental when she began yelling at me for not following her instructions, which I clearly didnt understand.

Jeffrey G.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Miles S. 
Rating:
4.0

Yes - I was greeted and told that I would receive a final bill by e-mail today.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Misti F. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Francis O. 
Rating:
3.0

I love the people that worked there. They were friendly, helpful. As much as i love to do business with this location, i didnt like the truck. Frightening at best. I would still use this company once more, perhaps for a different truck. The truck wouldnt start. Took 2 hours when uhaul tow got to us, brakes were not good. But with all that, i would try again because of the workers.

Antoinette W.  |  First Impressions 
Rating:
5.0

James did an outstanding job helping me achieve my needs. His efforts were exemplary! Thank you!

Brian S.  |  First Impressions 
Rating:
5.0

One of the cleanest and nicest storage units I've seen.

Dorothy Z.  |  Overall Experience 
Rating:
5.0

Great facility

Hlaulani K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

barbara k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kennedy D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Loralyn S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mary B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dianne S.  |  Online Move In 
Rating:
5.0

Never a problem secured my oversized vehicle without a hitch. Thanks

Kris R.  |  Overall Experience 
Rating:
5.0

Staff extremely helpful and friendly .

Mark H.  |  First Impressions 
Rating:
5.0

Have only been using the unit for a couple of days. However, ease of use and friendliness of staff have been great. Nice, clean facility. Well lit hallways. Appreciate the flatbed carts that are available for use. Thanks.

Harold H.  |  Online Move In 
Rating:
5.0

Best customer service ever.

Luc-Armand N.  |  First Impressions 
Rating:
4.0

Staff was nice and friendly.

Ebony A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Douglas K.  |  First Impressions 
Rating:
4.0

Little upset I reserved an outside spot not inside the gate. Spot was no longer available and the room is not 10:10 it’s more 9 deep and 10 wide. Little misleading. Not happy with the spot but not going to do anything and need to get unloaded.

sean w.  |  First Impressions 
Rating:
5.0

It was a great experience.

Tyler S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Spencer S.  |  First Impressions 
Rating:
5.0

Extremely satisfied with this facility. I can only wish that I lived closer to use it full time for storing our RV. We plan to be back again this coming Fall.

Scott R.  |  Overall Experience 
Rating:
5.0

Staff wws friendly and professional. Lots of storage options and availability. INSIDE storage options are great for winter and when it is raining.

John H.  |  First Impressions 
Rating:
5.0

Tracie was amazing and went out of her way to help me in my time of need. I was in a major crisis without being able to get into my house and she was so accommodating. Extremely nice facility, very clean and well maintained. Thank you so much! Will definitely be back ~. Sharon Baker

SHARON B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Starla C.  |  Overall Experience 
Rating:
5.0

Clean facility, confident my things will be secure and the climate control will keep mold and dust from collecting. Like the mouse traps in each unit to keep rodents inder control too.

Trish L.  |  Online Move In 
Rating:
5.0

Very nice staff. Flexible with move in date.

Karen C.  |  First Impressions 
Rating:
5.0

Very impressed with the facility and how easy it is to navigate through the RV parking area. I was also impressed with the electrical connection available. Will definitely recommend.

Tony C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEX R.  |  First Impressions 
Rating:
5.0

Both representatives, Jayden and Lindsay (I think), were very friendly and helpful

AMANDA B.  |  First Impressions 
Rating:
5.0

Moving sucks, but the ladies and the gentle man in the office were extremely helpful. I would recommend them to any one!!!!

charles m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edison B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

OLADIPUPO D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Danny S.  |  Overall Experience 
Rating:
2.0

New ask me later

Doug B.  |  First Impressions 
Rating:
3.0

You can offload your truck after 5pm because the staff will lock the main entrance and your card couldn’t have access to let you in, you have to walk through the side door which means you can take in heavy stuff like couch or anything that is wider than the side gate. This doesn’t make sense as it renders useless the access card. I don’t see the purpose of the access card if the main gate where truck can offload stuff will be shut at 5pm, it means you can’t offload after working hours.

OLADIPUPO D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rickey S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEVIN S.  |  First Impressions 
Rating:
5.0

Great

Christina W.  |  First Impressions 
Rating:
5.0

nice staff and good location

stephen s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristy B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALBERTO G.  |  First Impressions 
Rating:
5.0

Beautiful facility! Very user friendly!

Ramona K.  |  Overall Experience 
No reviews have been submitted for this location.

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