Customer Reviews for U-Haul Moving & Storage of Noblesville

64 reviews

14296 Herriman Blvd   Noblesville, IN 46060

(317) 770-0113

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(317) 770-0113

14296 Herriman Blvd
Noblesville, IN 46060

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Process was easy and staff was friendly.

OMAR K. 
Rating:
5.0

Customer did not leave a comment.

Edison B.  |  Online Move In 
Rating:
5.0

This location was great but the original pick up location dropped the ball by not informing us the location had changed to this one. Had we not called at last minute, would have never known

Leza C. 
Rating:
5.0

Excelente servicio y atención Gracias

JOSE Y. 
Rating:
5.0

Customer did not leave a comment.

BRIAN T. 
Rating:
5.0

Sue and Susan were very friendly and helpful

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

OLADIPUPO D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFREY N. 
Rating:
5.0

Customer did not leave a comment.

JULIE H. 
Rating:
3.0

The people who hooked up my car to the auto transport did not do it right the strap came off the driver tire while I was driving to Texas the 24 hour assistance left me on hold for like 15 mins.

BRIDGET G. 
Rating:
3.0

I am very disappointed. $100 was taken out of my account I have not received any additional billing. I had the gas tank exactly where it was when I picked it up. I did have 30 additional miles than I originally requested. @ $.75 per mile. This does not add up. I left it clean as I received it. There was no additional dings or dents because I never got close enough to anything to add to the additional dents it already had in it. So why did an additional $100 come out of my account!!

JENNIFER T. 
Rating:
5.0

I attempted to return the truck using the mobile service but the website had a problem loading my location. I spent 45 minutes adjusting website settings on my browser to no avail. I had no other way of checking in the vehicle so I just left it. There needed to be an alternative solution accessible on the website. Other than that the experience was very good and the truck worked very well. thank you

NEIL H. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
2.0

Not good customer service... not greeted when entering. I needed a hitch and UHaul person was no help at all. Overall she wasn't very interested in having a customer. She was playing a game on her phone and maybe the fact that it was the day after Christmas may have something to do with her lack of energy that day. I was also disappointed to hear that the price had gone up since we made the reservation... almost double from 300 to almost $600

BART V. 
Rating:
4.0

Customer did not leave a comment.

Danny S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEVIN H. 
Rating:
5.0

Excellent service as well

LARRY W. 
Rating:
5.0

Jayden was so helpful and made some wonderful recommendations which make our moving better. Thank you so much.

Becky M. 
Rating:
1.0

Don't screw up the entire reservation and cost me more money than when I made the reservation.

STEPHENIE S. 
Rating:
5.0

Very good

ANTONIO E. 
Rating:
2.0

Keys were not made available for an early pick up as well as rental extras not ready to go once we obtained the keys once employee arrived on opening he made accommodations for our needs

Sharon D. 
Rating:
5.0

Good service is good service!!

Gwendolyn D. 
Rating:
5.0

Customer did not leave a comment.

NORMAN B. 
Rating:
4.0

Customer did not leave a comment.

MELISSA B. 
Rating:
5.0

Customer did not leave a comment.

Alfred F. 
Rating:
2.0

New ask me later

Doug B.  |  First Impressions 
Rating:
5.0

Everything went smoothly with the pickup and drop off of the truck. The people were professional and helpful.

KEITH Z. 
Rating:
4.0

Customer did not leave a comment.

Amy H. 
Rating:
3.0

Nothing to add at this time

TERRY M. 
Rating:
5.0

Customer did not leave a comment.

JACE P. 
Rating:
3.0

Workers could be more friendly.

Jerold S. 
Rating:
3.0

You can offload your truck after 5pm because the staff will lock the main entrance and your card couldn’t have access to let you in, you have to walk through the side door which means you can take in heavy stuff like couch or anything that is wider than the side gate. This doesn’t make sense as it renders useless the access card. I don’t see the purpose of the access card if the main gate where truck can offload stuff will be shut at 5pm, it means you can’t offload after working hours.

OLADIPUPO D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rickey S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEVIN S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEVIN H. 
Rating:
5.0

Great

Christina W.  |  First Impressions 
Rating:
5.0

nice staff and good location

stephen s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristy B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALBERTO G.  |  First Impressions 
Rating:
5.0

Beautiful facility! Very user friendly!

Ramona K.  |  Overall Experience 
Rating:
5.0

Nate was a pleasure to work with.

EMILY H. 
Rating:
3.0

The facility was very nice and upscale. The staff member who took the keys from me provided little information regarding checking the truck back in. Even when prompted by my questions. Additionally, was unable to verify that the return of the truck was considered completed prior to leaving the site.

Justin S. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
1.0

Customer service could provide more information on the process and not tell me to “just use the app”. Actually clean the truck like they are supposed to. When there is damage to the truck take a look at it. Also the tire was down to the tread and they did not care to change it.

HANNAH S. 
Rating:
4.0

Don't list a location as a rental location, only to have that location say they have no trucks and change the pickup location to 4-5 miles further away. Doing this and then charging the customer for both the additional gas and mileage makes no sense. It should at least be taken into consideration during the pickup process.

Marc S. 
Rating:
5.0

Customer did not leave a comment.

MONICA M. 
Rating:
5.0

Customer did not leave a comment.

Vishwas S. 
Rating:
5.0

Execellent

Venkata P. 
Rating:
5.0

Customer did not leave a comment.

NATHAN W. 
Rating:
5.0

Customer did not leave a comment.

Brayden W. 
Rating:
5.0

Customer did not leave a comment.

Kelly F. 
Rating:
5.0

Customer did not leave a comment.

AREZKI T. 
Rating:
5.0

Sweep truck

Daniel B. 
Rating:
4.0

Rental time/hours clearly illustrated.

Benjamin J. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE M. 
Rating:
5.0

All went smooth & seamlessly.

Richard L. 
Rating:
1.0

I was charged extra day for no reason. Very unhappy, will never use uhaul again

Oleh P. 
Rating:
2.0

Older woman was rude, insinuated I was lying about where I was moving to and was more interested in telling my boyfriend about her life and how her daughter messed up her phone than answer any questions I had. Vaguely pointed out where the truck was and hobbled off. Back of the truck smelled so bad that all my furniture and clothes still smell like rotten fish a day later and after being heavily sprayed with disinfectant. Didn't realize how bad it smelled until I was loading things into it. Unacceptable how terrible that truck was rented out to us and the fact that it has damaged my things and caused great discomfort now that my entire place smells like a mixture of trash and dead animals. I will never be using this location ever again, I don't care if they just opened up. That's an inexcusable experience.

Isabelle K. 
Rating:
5.0

BUT… location and service at site great. We were moved 3 times to pick up truck… and had to travel further then initially confirmed. Also furniture dolly and hand truck were removed from our order as a result of so many moved. This made our move MUCH HARDER!!!!!!

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

THOMAS O. 
Rating:
5.0

Tracy was the best!!!

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS W. 
Rating:
5.0

Nothing they made my experience wonderful. They were very friendly and made me feel very comfortable . I will continue to use them in the future.

Wanda C. 
No reviews have been submitted for this location.

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