Customer did not leave a comment.Micha H.
Customer Reviews for U-Haul Moving & Storage of Noblesville
Noblesville, IN 46060
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- 24 hour customer return
- Wine Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Getting the truck parked was very difficult. All the other trucks were askew and there was only one parking space available.Victoria M.
I got the Uhaul and the seats were covered in what looked to be pet hair. It was a bit off-putting. I have asthma so it sort of triggered my allergies. Aside from this the truck was pretty clean. Also I've been trying to contact the Uhaul store to get my receipt that the lady promised and get an explanation of the $10 charge that showed up on my checking account.DEANDREA L.
Make sure the receipt is sent to the customer. Was told I would get one, but still don't have it.APRIL I.
Customer did not leave a comment.LAMAR A.
Customer did not leave a comment.Brian L. | First Impressions
Customer did not leave a comment.Brian L.
Customer did not leave a comment.Aaron T.
Renting was efficient and easy.Robert M.
Tracie and Seth were AMAZING through this moving processAnthony D. | Online Move In
Customer did not leave a comment.ANDREW F.
Customer did not leave a comment.THOMAS K.
The Noblesville office went out of their way to accommodate our needs. Uhaul was ready on time and clean. Check in and check out process went smoothly. Will continue to use and recommend.KURT N.
Customer did not leave a comment.NICOLA G.
Customer did not leave a comment.MARK DOUGLAS Y.
I originally was scheduled to pickup in Whitestown. When I went there, the location had no record of my order and the person was absolutely no help. He said call customer service. I spent 40 minutes on two occasions trying to get to customer service (got cut off first time) to be given a number for scheduling where I had to wait again. I was given a pickup spot 30 miles away and then charged a mileage fee for 10 miles over my final allotment once I turned the truck in. The start of my experience was horrible.DANIEL N.
Got there 5 minutes before closing on Sunday, May 30. Man took our keys and said he would look over everything next day as he was closing up. Hope all is ok. We took pictures of all 24 blankets and truck left in good condition and gas tank filled. Hope all is well.Rick R.
Tracy was very helpful and friendly.Glen S. | First Impressions
Customer did not leave a comment.Mark H. | Overall Experience
Customer did not leave a comment.Jannette K.
Customer did not leave a comment.Elijah M.
Customer did not leave a comment.CALEB H.
great serviceDONALD C.
The turn in link after closing wouldn't work for me.GREGORY T.
Customer did not leave a comment.Shaynne Y.
Customer did not leave a comment.KENNETH P. | Overall Experience
Well, you should have more Trucks, different Sizes, Car Dolly's and Transport Trailers , another thing that U-haul could get into is just regular Truck Trailer's that have a Mesh Gate and Sides for Rent for $ 19.95 for Local and $ 39.95 for out of the Local City . $ 79.95 for Out of State Rental. The Manager at this Location Mrs.Tracie is a Hard Working Woman and has Very Great Customer Services. This Location needs more Help Hired to Help Relive Stress from the other Employees. Overall, I would rather have Did All My U-Haul Business through this U-Haul Location instead of the Others in this Area.Gary A.
The young man was very nice and helped me in changing the drop off location from Indianapolis to Greenfield.CHARLES S.
Customer did not leave a comment.Brandon H.
Keep doing great customer serviceMichael B.
Customer did not leave a comment.SCOTT S.
Customer did not leave a comment.TED S.
Both times I was there the 2 different women who helped was great . I believe one lady was the owner according to her name tag .Christina L. | Overall Experience
Had to wait 40 minutes to pick up truck after pickup time. Customer service was horrible. Way overpriced. Owner is clueless.MICHEAL B.
Customer did not leave a comment.Cassie R.
fast and professional!! from the check in to the turn in!! thank you..best uhaul in my area!!SARAH W.
Truck was clean and full of gas. Everything worked. Moving pads I asked for were ready to go. We found mattress bags in the store that were very inexpensive. Good experience.PHILIP K.
Customer did not leave a comment.Diana G. | Overall Experience
Overall great experience! Keep it up!JAMIN L.
Clean store. No parking spots when we arrived. Person that took the keys didn't check truck and I was supposed to receive a receipt via email and didnt.joan H.
Customer did not leave a comment.Edmond R.
Customer did not leave a comment.MARK T.
Great experienceDebra W.
Customer did not leave a comment.Steve A. | Overall Experience
I anticipate another reservation within 30 days and this location with Tracy's support was terrific.ROBERT T.
Reserving the vehicle was super easy online, picking it up was very fast and the staff was very knowledgeable and efficient. The vehicle was also incredible clean. Would recommend this location to anyone!Eric S.
Customer did not leave a comment.GERALD W.
The worst customer service. The worst staff. People without masks. The worst location.SAM T.
Tracie was excellent in her service.Leland A.
First time using the app and it took me over 20 mins to login and get sorted to rent the uhaul. I'd advise in person check in. It's much quicker and the staff here are great.Josh C.
Customer did not leave a comment.John F.
Customer did not leave a comment.Timothy P.
Very friendly and helpful staff.DARRYL H.
Customer did not leave a comment.Joseph T.
Customer did not leave a comment.Rebecca N. | Overall Experience
Never got an emailed receiptMILOS P.
Customer did not leave a comment.Christina L. | First Impressions
Customer did not leave a comment.Jesse M.
Customer did not leave a comment.DELBERT C.
I had issues picking up and dropping off the vehicle via the application link process. I followed all steps correctly, but after uploaded my photo and license front and back and confirmed I had located the vehicle on the lot, the website stopped responding. LUCKILY the office was still open or I would have been unable to obtain the rentalTYRONE S.
Customer did not leave a comment.Tom V. | Overall Experience
Customer did not leave a comment.MATTHEW A.
Customer did not leave a comment.AMY D.
Tracie was awesome she was super professional she knew the area and was and absolute Angel to deal with. Thank you Tracie ðŸ¤©EBONYE D.
The lady working that night, don't remember her name was great!!. Pleasant, friendly, accommodating, she was just so nice to work with!.RUSSELL B.
Customer did not leave a comment.Peggy F. | First Impressions
This location is very clean and safe. The location is also very convenient. I would definitely recommend and use them again if the need arises.CHARLES H.
Customer did not leave a comment.lauren S.
Customer did not leave a comment.TERA A.
Customer did not leave a comment.JULIE M.
Customer did not leave a comment.Sandra P.
The clerk did try and charge for not cleaning out the back of the truck I explained to her that it was exactly the way I picked it up. We went back and forth and finally she let it slid.LaMont M.
Customer did not leave a comment.Stacy P.
Customer did not leave a comment.stefanie B.
The truck did not have washer fluid. All fluids should be checked.Cathy C.
Very courteous and helpful employeePaul L.
Customer did not leave a comment.MICHAEL S. | Overall Experience
The agent on site indicated they get notices when trucks are rented online, but not storage lockers.Jerry O.
Tracie was beyond helpful in a time of need! Thank you so much for helping us find the right size unit. Very clean and well maintained facility.Kelsey H. | First Impressions
Customer did not leave a comment.Mary B.
Customer did not leave a comment.STELLA H. | First Impressions
Customer did not leave a comment.Allison G.
Customer did not leave a comment.Dianna H.
Great service!Michael A. | First Impressions
Customer did not leave a comment.Stacey H.
Customer did not leave a comment.Maria P.
Customer did not leave a comment.RONALD R.
Customer did not leave a comment.EDWARD C.
Customer did not leave a comment.Melody A.
No complaints. Very clean and well maintained. Staff was very pleasant to work with, and very helpful. This is a great place!Janice R. | Overall Experience
Customer did not leave a comment.PRANEETH P.
I made a last minute request to keep the truck longer when picking it up which required the shuffling of other trucks but i was accommodated and it was very much appreciated.Matthew R.
Customer did not leave a comment.CHARLOTTE J.
Customer did not leave a comment.John E.
Customer did not leave a comment.JALLAYHA J.
Customer did not leave a comment.Larry S.
Customer did not leave a comment.Dave L. | Overall Experience
Customer did not leave a comment.Adam C. | First Impressions
No need for improvement. Just keep doing what you're doing. I'll be back!Andrew W.
Customer did not leave a comment.PATRICIA M.
Customer did not leave a comment.Jill J.
You did not have a bigger truck and there was no ramp. It was a mistake for us to have taken the small truck. Very disappointed and dissatisfied with your outrageous charges for a truck that was useless. We won't use you in the future.George S.
We rented for over a year and had no issues.Kay L. | Overall Experience
Other than storing off site, the four years of storage was good. My experiences first with Monty then Tracie were good.DELBERT T. | Overall Experience
Customer did not leave a comment.JOHN K.
Customer did not leave a comment.Noelle H.
I rented a 10 ft truck and it didn't have a ramp. I assumed all trucks had ramps. Would have been easier with ramp and I would rented next size. Again it was an excellent rental experienceMICHAEL M.
The young lady that helped me at the facility when I got there with the truck and moving my belongings into the storage unit was absolutely amazing. She was not only gracious and attentive, but she also went above and beyond by staying late to make sure we were all set and didn’t need anything further. She is a star!Whitney I. | Online Move In
My experience with this location was pleasant, quick and satisfying. The equipment was clean, easy to use and in good mechanical condition.LAWRENCE K.
Outside of van was dirty and had the right rear tire low.George C.
Customer did not leave a comment.Anna F.
Customer did not leave a comment.TADEUSZ M.
A very friendly Lady. She definitely has great customer skills. She even extended the help beyond what I needed. Thanks for your kind words and service.H A.
Customer did not leave a comment.BARTLEY M.
The staff is extremely friendly and helpful. I've been here three times in the last two months and will continue to use them as my truck rental go to.Thomas S.
That day didn't have any internet on her laptop and she has to use her cellphone and kinda rude because she had to go window for a drive-through for people who order for, etc.... I have to stan and waiting almost for 1 hour while she is trying on cellphone and people drive through I don't appreciate and the Uhaul wasn't cleanConnie F.
Customer did not leave a comment.Jean A.
This rental broke down while I was using it, luckily, I was in a residential area and not on the side of the freeway. I called the office to find out what I needed to do, after almost 30 minutes and numerous attempts, the lady told me to call roadside. She also said that she just got it back from â€œthe shopâ€ but didn't know that was wrong with it. At this point, my phone battery was low, I needed to pick up my kids from daycare. My car was parked at the rental location in Noblesville and no help from U-Haul. Called roadside to see what I needed to do, wait time was long and automated messaging directed me to go online to schedule roadside service. Again, my phone battery was low and I needed to get my kids. I left the rental at a safe parking spot and hailed an Uber to take me to me car so that I can go pick up my kids at day care. Roadside finally called me almost 2 hours later. Said that there was someone on the way in an hour to look at the broken down vehicle and that I needed to be there. â€¦ Roadside people got there, said there was some sort of issue with the airflow to the engine and that they would take it back to the rental location. Next day, U-Haul office calls me to ask if I planned on returning the rental van, I notified her that it broke down, roadside was supposed to get it and take it back to themâ€¦ I never got to use it for the intended purpose because of the breakdown and now I get a charge for the rental. I demand a refundRoberto M.
Customer did not leave a comment.JACOB R.
Customer did not leave a comment.George C.
Customer did not leave a comment.Haley E.
Customer did not leave a comment.SCOTT H.
Customer did not leave a comment.Richard C. | Overall Experience
Thank you very much for always being there for me and for answering all my questions. I will tell everyone how happy I was with my unit.Margret G. | Overall Experience
Customer did not leave a comment.Aleshia S. | First Impressions
Customer did not leave a comment.Dietra R. | First Impressions
Customer did not leave a comment.johanna c. | First Impressions
Tracie wa so helpful and truly went the extra Mile to accommodate our needs.James D. | First Impressions
Customer did not leave a comment.Jeff F. | Overall Experience
Manager was wonderful! Very accommodating and friendly.penny W. | First Impressions
They were extremely helpful!! Would recommend this facility to anyone!!Jordan D. | Overall Experience
Traci was wonderful...deserves bonuskatherine b. | Overall Experience
My experience was so GREAT!!!! This is the nicest facility and the nicest staff! All my needs and requests were met quickly and professionally. Love this UHaul Location - I won't go anywhere else!!!SUNI H. | First Impressions
Customer did not leave a comment.Melissa L. | Overall Experience
Customer did not leave a comment.Richard M. | Overall Experience
Excellent service and outstanding employees!Mary U. | Overall Experience
Customer did not leave a comment.ADRIAN I. | Overall Experience
Customer did not leave a comment.Thomas T. | Overall Experience
The only complain I have is a rented a 6x12 trailer and the complimentary unit was a 5×10. I told the desk agent the trailer is FULL, but she said it would fit and didn't offer a bigger size unit. I couldn't fit 4 pieces of furniture into the unit. But I can't really complain, since it was a free month.Nathan L. | First Impressions
Customer did not leave a comment.Andrea W. | Overall Experience
I just think as much as storage costs nowadays that we should get free 24-hour access.Mary U. | First Impressions
They are very friendly, helpful and patient. Also, there is someone there on site and available more hours than I found at other storage locations.Deborah H. | First Impressions
Everyone I came in contact was very helpful and professional.Alicia J. | Overall Experience
Close to home.Jake A. | Overall Experience
Excellent all around!Cheryl G. | Overall Experience
Had all my needs very good customer serviceCourtney G. | First Impressions
Great has been great so far!Melissa L. | First Impressions
The storage space was very clean and provided plenty of space for my needs. The staff has always been very helpful and courteous.Paul D. | Overall Experience
Very helpful.ROBIN P. | Overall Experience
My experience was very "user-friendly". I had access any time I wanted and was allowed to cancel my service at my convenience. I will undoubtedly recommend Uhaul storage to people I know.Andrew M. | Overall Experience
Excellent customer service, great rates. Thank youKRISTINA G. | First Impressions
Quick and easy. Staff very nice and helpful.ROBIN P. | First Impressions
Tracie was THE reason I chose THIS uhaul location. I called a different Uhaul location a couple days prior to the location in Downtown Noblesville and the interaction with the rep was unpleasant.robert s. | First Impressions
Everyone is caring understanding outgoing would recommend them to anyoneJENNIFER H. | Overall Experience
Do NOT plan on them being understanding when you have an unfortunate circumstance. We kept them updated thru emails/phone calls. They pretended to care/help, but it was all lies. Never again.ROBIN S. | Overall Experience
Very happy with service and facility.BETTY E. | Overall Experience
Very well keptkim s. | Overall Experience
I'm very pleased with my experience with U-HAUL Storage of Noblesville! The unit was very clean and the people there are very kind and helpful. I would recommend this place to anyone. Thank you!!!Debra S. | Overall Experience
Great job by everyoneWILLIAM `ROCKY` S. | Overall Experience
Very cleanGary C. | Overall Experience
Nice clean placeRay R. | Overall Experience
PoorLOVE K. | Overall Experience
Still looking for the metal supports for the shelves in the bookcase. Ed pursellEdward P. | First Impressions
Was very easy to do business here, rental online is a plus and in person customer service was excellentRachel Q. | First Impressions
We had no problems with our trip from Seattle, Washington to Noblesville, Indiana. The truck was very comfortable and when I talked with Donna, she was such a pleasure to work with!ELIZABETH M. | Reservation
Great experienceWESLEY M. | Overall Experience
Thankful for a quick and convienient place to store my things. The staff were super helpful and kind. I highly recommend for those looking for a storage place!Taylor M C. | Overall Experience
Your Manager is very goodDONALD K. | Overall Experience
The manager was very professional. He always answers all my questions. Your lucky to have a manager working for U-haul like him! THANK you, John CoileJOHN C. | Overall Experience
Friendly and helpful.REBECCA D. | Reservation