Customer Reviews for U-Haul Moving & Storage of North Hills

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of North Hills

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Maria A. on

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Kamran K. on

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Keep up the good work!

Bill W. on

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JOSE R. on

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I overestimated the gas used and put more than half, actually 5/8. When I returned the truck I told the person who received the truck I have used more mileage than I originally estimated but put more gas. Can you offset some of the mileage for the gas? The guy simply said "uhaul doesnt refund". Really? is that uhaul policy? That's not fair for the costumers!!!

Rolando C. on

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great service...

Lisa M. on

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Today I returned to location to have a hitch put on my vehicle. The morning started when we called to confirm since I was never called confirming part was in. The moved appointment to 11 but was never informed. Showed up at 11 to be told guy was not there. Asked to leave car and guy said no we cannot do that. Since I had to work I was not able to return and still no one has called or tried to fix this mistake. Very disappointed and not happy. Lisa Levy 818 621 0931 Lisalevy166@yahoo.com

Patrick O. on

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Patrick O. on

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Darren W. on

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raymundo G. on

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claudia P. on

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When I order online my rental I had selected different kind of dollies and when I went to pick them up they said the different kind , the smaller one and that was inconvience. And we had to move with just 1

Guadalupe C. on

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Patrick O. on

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Rouer C. on

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Patrick O. on

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Robert R. on

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Terrific job.....much appreciated. Keep up the good work and look forward to using your team again.

Francisco U. on

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Miguel F. on

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The clerk who helped me originally had difficulty managing my order but his manager was extremely helpful

Carolyn C. on

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There was great service there is nothing that needs to be done to improve great work.

joseph L. on

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Patrick O. on

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Patrick O. on

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Robert C. on

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Ben provided great customer service!

Catherine G. on

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It was perfect. Employees were fast friendly and helpful. Love this Uhaul

bryan B. on

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My reservation was not for this location. I had to pick the truck up there because after waiting in line for 1 hour the employee told me they did not have our truck. Horrible experience.

Don D. on

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Jimmy F. on

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Everything is fine just the way it is and thank you so much

Steven S. on

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The staff member who assisted me (Jose I think) was outstanding!

David H. on

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Great quick service

Isidro G. on

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Patrick O. on

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betty V. on

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The guys were great. I have no complaints and will use again. Thanks

Gary J. on

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Elias R. on

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they did not friendly & no x mark on equipment was damage before & truck was very old. also when we return the truck take 20 minutes to check the truck and release us.

Jonah P. on

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Good location and nice customer relations.

Fernando R. on

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Leni G. on

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Thee trucks brake pedal went to the floor. The brake pedal went down. The transmission was not shifting correctly. The transmission was not up shifting.

sherry b. on

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Very satisfied

ana l. on

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Thank you so much for ur help every body u are the best

Cedric S. on

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Great customer service!

Kelly C. on

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The employees were always friendly and helpful. Thank you!

Ana L. on

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No complain I always get good results

ana l. on

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They are a number 1 in costumes services 👍🤘