Customer Reviews for U-Haul Moving & Storage of North Pompano

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of North Pompano

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Marisia C. on

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I always have a good experience renting any equipment from Uhaul

jason S. on

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Great service, would rent from here again

MIKE L. on

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JOHNNY WAS A REALLY NICE GUY. HE WAS COURTEOUS AND OFFERED HELP IN EVERY WAY

Michelle T. on

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Excellent customer service!! Best location in Broward County.

Lorena C. on

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Gregory V. on

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Excellent Customer Service! Have used U-All 3x’s and it has always been great service! Thanks!

Jose L. on

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Very fast and attentive customer service. Thank you for a great experience!!

Patricia S. on

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Sonia F. on

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None. Great easy and quick service

Barry C. on

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Burton M. on

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joe A. on

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Keep up the good work

Nicole R. on

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william S. on

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Keshia W. on

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Anthony H. on

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Outstanding customer service

KAUKUTA S. on

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Cristian R. on

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Truck run great I will recommend a check for brakes and all engine related standard maintenance check because I did hear squeal each time I was turning slightly and squeaking in the suspension

Cleber N. on

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I would recommend it to my friends

CALEB D. on

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Equipment was clean, however, do make sure the tires on all the vehicles are at the correct psi. And that they are not constantly deflating before a customer takes it off the lot. For them to notify the employees to only hear "there is a gas station nearby, pump it there." Honestly, good luck with having my family and I do business with Uhaul again.

Christopher L. on

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They called me at 7:26 am to ask about a rental that no one told us was supposed to be back by 5:30 the previous day and although we brought it back with in 1/2 hr of the call still charged us a FULL DAY!!! NO PRORATION, JUST A FULL DAY...VERY FORCEFUL AND AGGRESSIVE DIDN'T EVEN APOLOGIZE FOR CALLING BEFORE NORMAL BUSINESS HRS...FIRST TIME TRYING AND MY LAST!

John S. on

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Ereuka D. on

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Ricardo R. on

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Jacob S. on

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Keep up the great work!!

Eddie G. on

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Nothing all are excellent

John P. on

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Tyler B. on

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More interaction with customers while assisting them. Some people like to talk and are excited about their move.

Matthew B. on

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Fast friendly

Jerry W. on

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michael C. on

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ANN S. on

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gustavo D. on

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Walker S. on

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The services is very bad the location manger is not friendly

hudson F. on

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Good company

Richard F. on

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ken B. on

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Leonard B. on

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JAMES S. on

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Check out process was done by amateurs

Fernando T. on

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laura T. on

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My experience with uhaul was excellent. My service rep was Donald. He was very friendly and knowledgeable on the process of checking me in and out. He is a great asset to the team!

Jerry W. on

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Willis M. on

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Willis M. on

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DAVID M. on

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All good

Regina S. on

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Always great service!

Ralph S. on

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Stephen G. on

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The drop was bad I looking at renting from budget. Your drop off location was very poor service. Your prices are getting to high

Dennis W. on

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Liberty M. on

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Mr Coleman was very helpful. Thank you for your great services

Kerley D. on

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Was great

michael G. on

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Great management and good operation ??

Javier S. on

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Kevin H. on

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I wouldn't have even rented from uhaul if I hadn't been lied to about cruise control.

Betty S. on

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Joanne C. on

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Justin C. on

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Robert W. on

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Quick and efficient service, well organized when returning a vehicle. Had to drive quite a distance because the closer drop off location was full, causing delay. Originally we were told this location was less than 5 miles from us, but it turned out to be 10 miles away in heavy traffic.

Mindi M. on

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Staff was fast, attentive, efficient, funny and knowledgeable. I was in and out and understood my responsibilities. It was my first time renting the pick up truck and I appreciate how easy it was. Thank you!

mathew E. on

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Lei W. on

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I will never us uhaul ever again nor recommend

Charles M. on

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Jorge L. on

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Best U-haul center I ever visited, well stocked and service was excellent.

Matt D. on

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Only complaint was that the utility dolly I reserved wasn't available. They did give us an appliance dolly. They windshield whippers started acting up midtrip. They would only work occasionally and it was raining some during the drive.

Richard S. on

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Tony G. on

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Jorge N. on

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Excellent service

JORGE V. on

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Gregg H. on

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The help I received was very professional. I am a totally satisfied customer and would recommend the service provided to anyone who would need it. The cost was minimal for the amount of work I accomplished. The vehicle I used was brand new and a pleasure to drive. Thankyou Uhaul for a fantastic experience.

Andi C. on

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Cherie D. on

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Brad C. on

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I was told that uhaul now charges a fee to return the equipment when the store is closed. I would think twice before renting next time and consider borrowing a trailer from a friend next time due to the inconvenience and double cost involved.

Georges D. on

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Andrea H. on

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You can not quote one price than charge another! Chargers me for clean up, and what appears to be an estimate, is not even close to actual charge, will never use U-Haul again

Scott F. on

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BARRY E. on

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Cherryl L. on

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Facility is well maintained. The only part I disliked, which I would rate your customer service “poor” is that I was told the insurance is mandatory if it’s really optional.

Robert K. on

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Uhaul was full of garbage when we received it and then they called asking why we left something in the truck but they were talking about someone else's uhaul. But they have a lot of truck options so I would recommend to a friend.

Latisha H. on

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Tony G. on

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brett B. on

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Best Uhaul I’ve been too Great staff very thorough and friendly. I have used them three times always the best.

vanessa M. on

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Gilberto C. on

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van is less economic the first one

Antoinette D. on

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Marcelyn W. on

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yanique M. on

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My appointment was literally on the day everyone was running around before Hurricane Dorian. But with my reservation everything went very smooth. I am grateful

Arlene T. on

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andrew M. on

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Seamless

Nicholas D. on

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Leanne S. on

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Kettely P. on

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DENIO G. on

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Charles K. on

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Owner forgot to put moving dolly in the back of the truck for me. Made it right upon my return.

Susan A. on

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Alfredo I. on

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Jennifer F. on

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Julio N. on

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A excelent location Complete fleet trucks

Stephen P. on

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felipe R. on

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I have a very bad experience. I rented a 15' truck when i night droped the truck i forgot two cases of beer and a marshalls bag with clothes,i called next day and explained to one of the emplyees,he told me he will return my call and never did.I went to the location and i asked the employee for the cases of beer and the bag and with a smile in his face he told me they din't find it. I know they found my things. That happened saturday August 10,i called them sunday ans i went in person monday. Very bad employees.

Elizabeth B. on

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