Customer Reviews for U-Haul Moving & Storage of North Sarasota

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of North Sarasota

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Michael R. on

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Charles D. on

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Michaelgeorge G. on

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Some where some one screwed up

Carl H. on

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After a long drive from out of state, they were welcoming, and easy to finalize the rental process. Friendly and professional.

Wayne H. on

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It was a great experience and would definitely recommend this location.

Katelynn W. on

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I rented 2 trucks over the weekend and both were given to me with empty tanks. One was so empty that it didn’t even made it to the gas station and I was stranded for about an hour before uhaul roadSide came.

Mousa W. on

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douglas S. on

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great service and the moving help - AAA Movers - are awesome help, did a great job

Stephen R. on

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The van was dirty. I had to clean the interior and remove sand from the dash board. The attendant did not think it was a big deal. I had to put a tarp over the rubber liner in the bay to protect my items. Usually this location is the best. Not this time! CLEAN THE VEHICLES BEFORE RENTING!!!

Elena G. on

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Cinfusion on drop off lication but all worked out. Thanks to all the girls that helped me. Excellent.

Durrell H. on

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Jeffrey B. on

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Ricky H. on

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Non

Amos M. on

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great unit, good deal

Lynn C. on

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Eric S. on

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The location is beautiful. Staff friendly and competent. This could be a ‘flagship’ location.

lara H. on

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Fantastic with communication!!

Mary P. on

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Good communication. Maria did a great job of delivery.

Karl H. on

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Joe R. on

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Jeffery S. on

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yvonne J. on

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Nothing

Phillip S. on

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Super nice folks and they made the process smooth and easy. Thank you

isis Z. on

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Jacob M. on

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Larry M. on

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Staff was very friendly, courteous and helpful. Very professional, keep up the great attitude.

Kristen S. on

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First time renter at this location. The gentlemen at the facility were very kind and helpful. Great experience and we will rent here again.

Chris V. on

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Neill N. on

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Friendly customer service staff and very helpful and knowledgeable

Dave W. on

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don s. on

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Was a great experience

Moises S. on

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Nice service received from them

Mark T. on

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Helpful staff and clean facility.

Nancy O. on

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staff very helpful and polite

Devonna C. on

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This location would not release my delivery/UBox to the moving company I hired due to a personal matter between uhaul & the moving company. I had to drive 25 min out of my way to release the UBox.

Don M. on

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Delivery staff went above & beyond to accommodate our needs. Very satisfied with Christy’s effort & ability to meet our needs.

richard e. on

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Management awesome people, broke key off in lock, and they gave me a new one to use. Thank You !

steve s. on

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Thank you for helping right before you closed

Robert N. on

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None of this survey had anything to do with the service provided. I used UBOX. The service was excellent.

Kristy C. on

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The whole process was a bit frustrating/unorganized. I was told one thing on the phone and another in person. Never got a call to discuss delivery time, he called me when he was 18 minutes away.

Kathy M. on

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I packed U-Boxes in Ohio and had them moved and stored in Sarasota for 5 months. When they were delivered to my new Florida home, I opened both boxes they were completely mold and bug free. Perfect!!!

Tracey D. on

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Very pleased with the entire process utilizing the U-box system.

Karen W. on

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Great

Steve S. on

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The experience was outstanding. Thank you Kelly and staff.

leonard s. on

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All personnel were courteous and willing to work with our schedule

Katherine S. on

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We rented a UBox container shipped to Florida. Communication was excellent with professional and courteous service.

Paul R. on

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Great staff.

john g. on

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U-Box made our move easy and inexpenive

margaret M. on

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The 50 something gentlemen at the desk was rude and hateful to speak to. Just asking for simple requests make you feel like you have to walk on eggshells. They need hospitality training.

Joseph S. on

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Helpful and knowledgeable employees

Joseph C. on

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None

linda h. on

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U-haul in general was below average. Outside agents were above average.

Susan M. on

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Very easy experience. Would highly recommend them fir your move. Dropped it off when they said and picked it up when I called. So happy with the whole process.

Linda U. on

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I was never in their facility. I used a pod from U-haul. I was very happy with the service I was given. The people who delivered it were extremely helpful and careful when they emptied it.

steve w. on

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Equipment and service were both very good. Overall, I highly recommend this U-Haul facility.

Ashlee K. on

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They had no on available to operate a fork lift to retrieve my ubox in the time frame agreed upon.

John W. on

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MovingHelp system was HORRENDOUS! I was exceedingly frustrated with the chat, website, AND the phone support. I ended up spending well over FIVE HOURS with support trying to find my U-Boxes & unload.

Charles A. on

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no comments

NICK N. on

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I had two pods delivered there and when I went to pick up they had them on separate trailers instead of 1? poor planning had to wait 1 hr for them to move them

Greg V. on

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I have never been in Sarasota. I have not rented anything from you company there!!!

david g. on

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Excellent service by each of the staff. The staff went above and beyond to expedite access to our Uboxes, as well servicing our needs for a vehicle. Highly recommend this office and it’s staff.

Richard M. on

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You have not addressed my damage claim. I have sent two emails already !

BRIAN E. on

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They don’t answer the phone and when they did was directed to the wrong person. Facility is inconvenient. Buddy is rude and short to the customers. Needs better management oversight.

Denise D. on

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More than I could afford 🤗

GRANVILLE E. on

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everything went just as it should have or better

greg m. on

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A+

mark n. on

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Always a great experience. I have used uhaul for the past 2 moves now and always have a great experience. Kelly was very helpful, patient and friendly. Keep up the wonderful work!

frank s. on

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Your telephone answering service is woefully understaffed.

julie s. on

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All we had the Sarasota Store do was to deliver our uBox. That transaction went as smooth as silk. Pam the driver couldn’t have done a better job. She was very helpful. She delivered the uBox on time.