Customer Reviews for U-Haul Moving & Storage of North Tampa

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of North Tampa

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Christopher S. on

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Everyone I was in contact with through the entire process were professional courtious promt and knowledgeable. Best experience I've ever had with a rental company

Darwin P. on

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Walter H. on

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Ronale S. on

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No issues with turn in.... It was easy and quick. The tow dolly I had was very difficult to lower the driver's side ramp on several stops as we used the car for in town driving

Tiffany S. on

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Keep the great job that you all are doing

STEPHEN K. on

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Stephen K. on

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James B. on

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The transactions was nice and smooth. But the inside of the cab was little sticky I guess from the prior person that used it. Other than that it got the job done. Thank you

brian S. on

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Amazing customer service!

Michael H. on

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Martha C. on

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This is not my order!!!

Glen F. on

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Jerald C. on

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Abigail M. on

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Time, returning the truck took longer than I expected. Need more help on the week ends.....

Sammy S. on

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I have no complaints

Enrique V. on

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We reserved and paid for the dolly which was not given to us and still have not received our refund. Other than that no issues.

Eric T. on

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Good Peopl e

Carlos I. on

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William A. on

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Lots of power.way more than I needed. Price was great deal.

Earlena P. on

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Steve J. on

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Nashali V. on

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Giving a tour of the property would be nice since I got lost trying to find my storage but after all it was awesome.

Norma Q. on

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This people got at trick charge u for late return when it's not late. I got to return it at 9pm i was there at 8:10pm. Make sure dont go there..

Rick B. on

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Latravia E. on

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Madeline M. on

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Ronnie W. on

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Thomas T. on

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Only problem was 15 minute wait time.

Kennielee K. on

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None

Richard K. on

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Deon W. on

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CUSTOMER SERVICE should be more knowledgeable of renting the truck by mobile app. It took me an hour to pick up my rental truck from the first location, because no one could help me at the site or on the phone, finally my reservation was switched to another location that had a customer service representative on duty. The customer service person on duty explained that my profile had to be 100% complete in the app, was 60%, before I could pickup my reservation, and there’s a separate app for mobile rental. Someone could Have explained that to me when I made my reservation or when I called for assistance at my pickup time.

Darice W. on

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The folks at this location did a great job. Very pleasant and courteous was in and out on both pick up and return,GOOD JOB.

Luis F. on

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Your beautiful people

Faye T. on

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I have rented vehicles from U-Haul as well as storage space......I have not been disappointed. Their bathrooms are clean and I definitely like that.! ! !

gerard C. on

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Customer service was beyond poor! I was over charged twice and the front desk guy lied about no manager being available.

Bill K. on

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TIMOTHY J. on

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Christian B. on

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don H. on

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I rented a 4x9 motorcycle trailer. The trailer was great. The assistance was amazing in the office and outside getting connected. I was surprised to see the 6 hour limit on the trailer, and read it completely by chance. Make sure and tell renters about that. You were very 'busy' when I rented, and brought my paperwork outside, so I didn't get to hear the terms. Don't fall into the trap of acting out of breath and overworked to your customers. Trust me, we get that everywhere and are numb to it.

Annie F. on

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damon h. on

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Thank you all very much. And I will be using yall again.

Lourdes R. on

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Nice price and places

james s. on

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Kristina as well as her staff are always very awesome to work with.

steven s. on

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Keep up the excellent customer service

jan z. on

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Very friendly and polite. Took the time to answered all questions. I would recommend this place.

Dayron |. on

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Amazing service

Lourdes R. on

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Good service and very professional

Carita F. on

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I t was a very professional approach.

Jonathan V. on

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Great experience. Just a little pricey for storage

Shirley C. on

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Very pleasant experience with Uhaul.

Ron A. on

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The staff was awesome! They were very professional and very helpful. I highly recommend this location.

Oliant Junior S. on

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Above EXCELLENT...

SHerika T. on

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All the employees was helpful and nice

Awni M. on

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Every thing is excellent The staff were owsemoe

JEFFREY B. on

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Great customer service and quick checkin and checkout!! I will recommend this UHaul to everyone!!!

Elton M. on

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There was no light inside the actual storage room, that was the only thing that was inconvenient really.

Manuel M. on

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Very good customer Service.

Norma V. on

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Like the customer service.

William R. on

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Really good people

Stephanie G. on

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A few requirements I wish had been explained prior during phone confirmation instead of once on site deposit charges depends on payment methods and that you have to buy their lock not an option.

JoQuetta W. on

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Great Customer Service

Florance h. on

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Good experience. Thanks.

Ally N. on

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Busy place but they had the truck ready and they appreciate the online reservation and pick process better.

Wally F. on

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It was a pleasure doing business with U-Haul and the staff was excellent

Deborah M. on

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The manager on duty and someone that l called to verify a problem was very unprofessional. I only gave an average because of an older man stepped in and tried to smooth over the manager rudeness.

steven c. on

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Very Helpful staff. Good value for the money

Dan C. on

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Very helpful and friendly.

CHARLES L. on

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As always, top rate. Charlie

DONNA M. on

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Uhaul has always been nice polite and friendly to me

Adele M. on

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No issues with facility or staff!!

Christopher J. on

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Everyone was very helpful.well organized 👍

Adam M. on

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Easy pick up. Easier return. Truck was in great shape and ran well. No issues

Daniel D. on

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The service was exactly what I needed.

michelle w. on

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Ive had a good experience, but find your $10 a month fee for 24hr access steep n inconveinent. Perhaps allow for 3 after hours visits a month before a fee is leveied or similar.

Santonja L. on

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This was a cancelled reservation.

Audrey S. on

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Attentive agents

Joseph A. on

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Great service.

Mike s. on

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Delivery of u-boxes was not on time as promised. Office person stated was “too busy” to return my calls and “didn’t have the number of the delivery driver.” It cost me $135 due to 5 1/2 delay!!

JOE A. on

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This facility was great. The store I rented my trailer in grapevine was not it’s on William D Tate. I filled a complaint and after several calls they didn’t resolve my complaint. So sad!!!

Jessica W. on

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So thanks for spamming my email with 136 emails for this review ._. Waited 3HOURS for the manager to get my box UBox. ONE guy in lobby did EVERYTHING. Manager rude & unhelpful. Jock was the real hero.

MARCI S. on

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I would definitely store here again if needed.