Customer Reviews for U-Haul Moving & Storage of Northwest Spartanburg

1,294 reviews

1500 International Dr   Spartanburg, SC 29303

(864) 574-2298

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(864) 574-2298

1500 International Dr
Spartanburg, SC 29303

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Alaya, Bryan and Hawk are always great.

PATRICK L. 
Rating:
5.0

Customer did not leave a comment.

Teresa H. 
Rating:
5.0

The equipment was in excellent condition. Supplies were readily available. Everyone was helping, educational about their work, very friendly. I would definitely recommend them to anyone.

Robert W. 
Rating:
5.0

It was the best UHaul experience we have had. Fast pick up and drop. Counter reps were super nice. Plan on using this location again for trailer and moving needs.

Shaun J. 
Rating:
5.0

Great customer service from both employees working there today.

Marcus E. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
5.0

All is well!

James L. 
Rating:
5.0

The GM (Hawk) at this location is strictly by the books and would help with anything that's in the reach of his power. It's very organized here as well. I'll recommend this location to anyone in need of any kind of moving help.

TARAY R. 
Rating:
5.0

Hawk and JR are amazing with their customer service skills, truly go above and beyond.

PABLO G. 
Rating:
5.0

Excellent experience. Clean store that was well stocked. We were helped by Hawk who was knowledgeable, friendly, and got things done quickly. There were many options on site and the trailer was as expected. We couldn't be happier and will definitely be back!

Matthew L. 
Rating:
5.0

Customer did not leave a comment.

Wallace H. 
Rating:
5.0

Customer did not leave a comment.

Annie O. 
Rating:
3.0

Would not recommend uhaul. Horrible experience

Michael W. 
Rating:
5.0

Give them the truck free is the only thing left, they got everything else covered!

Brian V. 
Rating:
5.0

Customer did not leave a comment.

jeffrey K. 
Rating:
5.0

Customer did not leave a comment.

Eugene P. 
Rating:
5.0

Customer did not leave a comment.

paige S. 
Rating:
5.0

Customer did not leave a comment.

Billy M. 
Rating:
5.0

The service was great. The vehicle was in great condition. I use this location regularly and always a positive experience.

Michelle G. 
Rating:
5.0

Customer did not leave a comment.

Brian J. 
Rating:
5.0

The staff at this particular location was GREAT!!! Very customer oriented and helpful from start to finish. By far the best experience I've ever had with UHAUL.

Pirun T. 
Rating:
5.0

Customer did not leave a comment.

Garrison H. 
Rating:
4.0

Have a better way to check truck back in after hours....wasn't able to complete check-in through app

GENIENCE T. 
Rating:
5.0

I was very pleased with the service, it was quick, and at the time they were very busy.. I would recommend this location to everyone.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Andrew G. 
Rating:
5.0

Maybe some air freshener in the cab of truck smelled of cigarette smoke badly but other than that excellent experience.

Billy M. 
Rating:
5.0

Keep up the great work!

Clayton S. 
Rating:
5.0

Customer did not leave a comment.

Gary V. 
Rating:
5.0

Awesome staff, very courteous and helpful.

JAMES P. 
Rating:
5.0

Was simply told where to stop and young man unhooked the transporter and wouldn't even think about me helping...took a maximum of 3 minutes.. great service. Thank you guys

Chris M. 
Rating:
5.0

Honestly they made it super easy. It's amazing how seamless they are able to make it now days. Turn in took literally 5 min and I was on my way.

Evan W. 
Rating:
5.0

Customer did not leave a comment.

Ronald K. 
Rating:
3.0

Customer did not leave a comment.

Jasmine W. 
Rating:
5.0

Nothing every thing was good

Craig D. 
Rating:
5.0

Customer did not leave a comment.

jeffrey K. 
Rating:
5.0

Customer did not leave a comment.

Lucas C. 
Rating:
5.0

I dont think any improvement is needed. The vehicles and the property are clean and well maintained. The staff is very helpful.

Annie O. 
Rating:
4.0

Customer did not leave a comment.

anzella J. 
Rating:
5.0

The staff was very helpful and friendly. More signage of the streets to help others know its there. I only saw it from the highway. Would never have known it was there otherwise.

Michael P. 
Rating:
5.0

I was very satisfied with the service and equipment

Robert W. 
Rating:
5.0

Customer did not leave a comment.

james B. 
Rating:
5.0

Hawk Hawkins, the customer service representative, was very polite and efficient. He was very professional and accommodating. Thank you Hawk!

Sheridan H. 
Rating:
5.0

Customer did not leave a comment.

KURT W. 
Rating:
4.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Dropping-off the trailer was quick and easy. The person working there only had to let me know I could drop the trailer off just about anywhere near the office.

John D. 
Rating:
5.0

Customer did not leave a comment.

Gary V. 
Rating:
3.0

I ordered a pickup truck with a 5 x9 trailer with ramp for pick up Friday 4-8-22 days in advance originally from the Whitney road location. I was called informed that the equipment I ordered had to be picked up at 1500 international drive where it was in stock. I arrive at the new location on the day of my pickup they didn't have the pickup truck available like I was told they would. So I had to spend an extra 21 miles total round trip going to international drive because they were suppose to have the equipment I ordered. Instead of Whitney road when is within a mile of my home. I Should have been contacted letting me know they were out of availability for the pickup I ordered 4 days in advance.

Morgan T. 
Rating:
3.0

It was not particularly the location itself. But you uhaul was very incompetence. Although customer service was nice, the representatives got things wrong such as shipping it to the right address and the time and day they were very late. They kept switching the dates of the drop off to my home without notice. They have done q lot of things that j did not understand. But again not the locations fault.

Johnnisha M. 
Rating:
5.0

Customer did not leave a comment.

Joey F. 
Rating:
5.0

Manager was excellent. Thank you all you do.

Thelma W. 
Rating:
5.0

Customer did not leave a comment.

Sue M. 
Rating:
5.0

Customer did not leave a comment.

Ana A. 
Rating:
5.0

Customer did not leave a comment.

Roman R. 
Rating:
5.0

Excellent service

Nanette W.  |  Overall Experience 
Rating:
3.0

Rep was very polite courteous and explained the check out process very well

Lynne G. 
Rating:
5.0

Customer did not leave a comment.

Edward W. 
Rating:
2.0

Improve after hours drop off. Website could not verify my location when I tried to drop off, resulting in me having to drive home and return in morning. When I explained this to the csr he was unsympathetic and told me he could not refund me for the extra mileage and i should have just left van there. I also tried calling , and the wait time was 50-60 minutes which is also unacceptable.

Steven G. 
Rating:
5.0

Customer did not leave a comment.

Ralph L. 
Rating:
5.0

Customer did not leave a comment.

JIM B. 
Rating:
5.0

I was an hour late and was charged an additional day on the rental. I know these units rent by the hour and feel the correct charge would have been hourly...

Eddie O. 
Rating:
5.0

Upon rental and return both representatives were courteous , professional and knowledgeable . I would use this location again.

Eric E. 
Rating:
5.0

Keep up the good work!!

Chadwick M. 
Rating:
5.0

Drop off was quick and easy, five stars for the service I received at this location your representative was outstanding and thank him greatly for making this a smooth transaction. I didn't have the gentleman's name but he looked to be the only individual working at the time. March 22 @ 6:30 pm.

Dominic M. 
Rating:
1.0

No one did a walk threw with me. The gas was on 3/4 of a tank but when I returned it I was told it was on 7/8 of a tank which was a lie then I was told it was up to me to have caught the error which cost me $36 and even when I said y'all have the milage from the previous return and the milage of when I returned which was 28 miles I was told it was because I kept it running because simple math that if the truck got 15 miles to the gallon hell if it got 10 miles to the gallon it couldn't have burned 6 and a half gallons. We did not leave the truck running for the fact I didn't want to pay for the gas and by the way I did put $20 in before I returned it to get it back to the 3/4 that was in there when we received it which makes the agent look that much more like someone that was getting over on me cause gas was $3.99 a gallon which when totaled up would be 11.5 gallons I used when I only drove it 28 miles. This branch is a joke and not only will I never use it again I would never suggest anyone use it. The people are incompetent I was told I was read by the agent all the paperwork when I was only given 1 page that I was told to sign. I'm already was struggling with money only to be robbed by this branch for even more. This was supposed to be $19.99 plus gas which would have been around $45 dollars but my deposit was cash and I only got $11 back which means it cost 2 times as much and I could have done it cheaper and faster another way. All I wanted was a truck and even tho we counted 7 trucks sitting on the property and 4 were still there when we returned the box truck we rented I was told none were available. Never again will i make this mistake.

mike D. 
Rating:
5.0

Customer did not leave a comment.

Thomas K. 
Rating:
1.0

Customer did not leave a comment.

Luis F. 
Rating:
1.0

I was assigned a drop off location that no longer accepts uhaul drop offs. Don't understand why they would still be an option in the system if they no longer accept uhuals? Had to go out of my way to find a uhual location that would accept my trailer to avoid me getting a fee.

joseph F. 
Rating:
5.0

Customer did not leave a comment.

Matean F. 
Rating:
5.0

Hawk Hawkins and his team were fantastic.

Scott E.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chris K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald M. 
Rating:
5.0

Customer did not leave a comment.

edward D. 
Rating:
5.0

Customer did not leave a comment.

Dan D. 
Rating:
5.0

Great experience.

Tracey M. 
Rating:
5.0

Customer did not leave a comment.

Samneang L. 
Rating:
3.0

Customer did not leave a comment.

Folasade W. 
Rating:
5.0

Customer did not leave a comment.

Francois R. 
Rating:
5.0

Employees were very friendly and helpful with all my needs

DWIGHT R. 
Rating:
5.0

Customer did not leave a comment.

CORY M.  |  Overall Experience 
Rating:
5.0

Mr. Hawks is a excellent manager and his staff always helpful thank you

Nanette W.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Mariandre C. 
Rating:
5.0

Excellent Customer Service Thank You!!

GARY M. 
Rating:
5.0

Customer did not leave a comment.

JONATHON T. 
Rating:
4.0

The location was great but the assigned vehicle was terrible. Steering in this truck was loose and had six inches of play so that I had to constantly move the steering to keep the truck going straight. I informed them at the location so maybe it will be repaired.

Damon O. 
Rating:
5.0

Hawk is such an awesome guy!

DAVID H. 
Rating:
5.0

Hawk and his crew are the best out there!!

CHADWICK M. 
Rating:
4.0

Not clear to a new customer where to access building

James S.  |  Online Move In 
Rating:
5.0

Staff has always been helpful and friendly. Eager to accommodate our wishes and to work out any issues.

Joseph F.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

LARRY H. 
Rating:
5.0

Customer did not leave a comment.

Jason P. 
Rating:
5.0

Very helpful and friendly staff

Albert L. 
Rating:
5.0

Customer did not leave a comment.

LAQUANDA L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAQUANDA L. 
Rating:
5.0

Great place to store you items, awesome experience all the way around.

Nicholas D.  |  Overall Experience 
Rating:
4.0

Charged for truck damage and there was no damage. This was resolved after speaking to three different reps

James S. 
Rating:
5.0

Customer did not leave a comment.

AARON P. 
Rating:
5.0

Excellent service!!!

STEPHEN F. 
Rating:
4.0

The front end on that truck needs attention. The steering was a bit squirrely at highway speed.

KERMIT L. 
Rating:
5.0

Customer did not leave a comment.

JAMES A. 
Rating:
3.0

Customer did not leave a comment.

BRIAN T. 
Rating:
5.0

I love this uhaul place very nice customer service helpful got a lot of patience i feel safe being there when I drop off the uhaul truck , i have rented uhaul truck 4 sane location helping my family and friends moving

Najeeba C. 
Rating:
5.0

Customer did not leave a comment.

Santos G. 
Rating:
5.0

Very nice customer service helpful

NAJEEBA C. 
Rating:
5.0

When paperwork was done he put that they was 1/4 tank of gas but when I get in it it's only half that he sent a text with correct fuel amount !! I returned it with correct amount well I was charged for not having a 1/4 in there ?!?! I could not pull up my correct level due to the text expiring!! Other than that everything was great

JESSICA P. 
Rating:
5.0

Customer did not leave a comment.

Ivan V. 
Rating:
5.0

Customer did not leave a comment.

KEVIN P. 
Rating:
5.0

Customer did not leave a comment.

Harvey S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TAMMY N. 
Rating:
5.0

The truck that we rented was very hard to drive, the steering had so much play in it. I also think your mileage rate was extreme. The staff was excellent.

MELVIN W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Customer did not leave a comment.

Christian A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathryn A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MELISSA C.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Raven W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Loraine C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chase O.  |  Overall Experience 
Rating:
4.0

I had one issue with my storage unit being broke into. I went to the office to have them pull the video only to find out the my unit was not in sight of the cameras.

JoAnn M.  |  Overall Experience 
Rating:
4.0

Mr Hawkins the manager is a great guy. He and his staff went out of their way to help me with any problems that arose. this man needs a raise!

Nolan C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John G.  |  First Impressions 
Rating:
5.0

Great friendly staff

Christopher J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ray B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thomas T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS K.  |  Overall Experience 
Rating:
5.0

Move in was extremely smooth and easy. Location is amazingly huge, clean and has everything needed for moving in one place. I was very impressed. One issue… Our unit number does not appear on the map of the facility. #343 Even the staff was surprised. You need to correct the map. Even so, staff member led us to the unit so was not a problem.

STEPHEN N.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James S.  |  Overall Experience 
Rating:
5.0

Good soup

Benjamin W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ray B.  |  First Impressions 
Rating:
5.0

If I need to store anything again, I will definitely go back to this u-haul. Never had any problems! Never worried about my belongings while in storage!

Frances W.  |  Overall Experience 
Rating:
5.0

Manager is awesome!

Ryan S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SANDRA C.  |  First Impressions 
Rating:
5.0

Got my needs perfectly, and included a few month of rental. It took an extra month, to get everything moved, so this worked out perfectly.

Arthur C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ivan L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlos F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KENDRICK Lortroy R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jose R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kendall S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William M.  |  Overall Experience 
Rating:
5.0

The storage facility was awesome. I never had any problems that the personnel there couldn’t take care of. Renting a truck from them is a little more difficult, however, Hawk Hawkins is awesome! He takes care of wverything.

James T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joyce b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erin R.  |  Overall Experience 
Rating:
1.0

Units are advertised online as "Interior 2nd Floor Street Level". Units are NOT street level.

Matthew S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kristen W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clinton A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michele C.  |  Overall Experience 
Rating:
5.0

Highly recommend this site. They are a one stop shop for all my needs.

jimmy s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ray B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn K.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chris S.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

John S.  |  Overall Experience 
Rating:
5.0

We were shocked with the fantastic facility. Moving is not necessarily a fun activity. We were prepared for a horrible day of moving into the storage facility. What you have provided at 1500 International Drive, is TOPNOTCH!!!!!

Anne P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

sarah w.  |  Overall Experience 
Rating:
5.0

Great place, friendly staff. No problems or issues

Craig M.  |  Overall Experience 
Rating:
5.0

Staff was very knowledgeable and friendly!

wallace g.  |  First Impressions 
Rating:
5.0

The General Manager there is awesome. Outstanding customer service and patience.

Kendall S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tommy B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kyle b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rita T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gerald c.  |  First Impressions 
Rating:
5.0

Hawk and his crew are doing a fantastic job! They have turned my less than pleasant move into a successful job.

Andreas t.  |  First Impressions 
Rating:
5.0

I use this company all the time and had never had a hard time

EDIE C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nolan C.  |  First Impressions 
Rating:
5.0

The facility was super clean and the staff were very friendly and helpful! I got a smaller storage unit thinking that I could fit everything in it but when I realized I couldn’t, they got me switched over to a larger unit hassle free! Also, the complimentary carts they had in the unit were super convenient for moving things from the truck to the units. Definitely recommend !!!

Sarah A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robert D.  |  Overall Experience 
Rating:
5.0

Absolutely great experience all the way around !

Shawntea N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Austin L.  |  First Impressions 
Rating:
5.0

Dealing with Hawk was a pleasure.

donald g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peyton E.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ann C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Crystal J.  |  Overall Experience 
Rating:
5.0

Excellent service thx

Nanette W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Diana B.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Terence A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kari M.  |  First Impressions 
Rating:
1.0

UHAUL customer service is way below standards. No one answers the phone, there's no place online to handle my issue. This is in no way a reflection on Steve August or his staff. They just don't have enough people. They iare expected to be in the office handling walk-ins and answering the phone, but they also need to show new customers their units and go over the rules and regulations etc. Problem is there is only one person scheduled to handle all of that. UHAUL needs to hire more staff to take care of customers needs in a timely effecient manner. When someone did answer the phone, they were friendly, polite and knowledgeable and took care of my issues.

Laura L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Rebecca J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laurie S.  |  Overall Experience 
Rating:
1.0

Customer service is not good!!!

Bramlin S.  |  Overall Experience 
Rating:
4.0

I would totally 💯 use and recommend this store to anyone looking. Management to customer service was patient and very helpful. Thank you 😊

Michelle D.  |  Overall Experience 
Rating:
1.0

A error was made by the facility which caused me to not have access to my unit once. I attempted to resolve the situation politely by explaining my encounter with the company to the manager . The manager responded by being very unprofessional and rude during our call while knowing they were at fault for the situation. I personally would not recommend them to anyone due to the lack of professionalism and customer service I experienced during that time.

Najayyiah L.  |  Overall Experience 
Rating:
5.0

Pleased with the service, the facility and helpfulness of front desk team. Upgraded our original online selection to a bigger unit without any hesitationsor issues.

MICHAEL F.  |  First Impressions 
Rating:
3.0

First I would like to thank Steven August for answering his cell phone while on the road, on vacation. If not for Steven taking control and handling my issue I wouldn’t know that U-Haul made a mistake with our storage unit. So thank you 🙏🏽 Steven August and for you I will remain a customer and refer your U-Haul. Happy Thanksgiving

Michelle D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Douglas H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBORAH C.  |  First Impressions 
Rating:
5.0

Steve, the manager, is the reason I stayed as long as I did. Really good dude!

Christopher F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT K.  |  First Impressions 
Rating:
2.0

The staff was courteous. The facility had continuous issues with unlit alarms and access after office hours. The final straw was the night of Nov. 7th I had professional movers come to finish packing for our move to Utah and was unsuccessful gaining access to the building. The movers had to go, so I was forced to finish my move with a rental trailer cost and an additional months rent on my storage unit because it renewed on the 9th. The person who was in charge, Steve, acknowledged the problem with access to the building and apologized for the inconvenience but UHaul corporate does not assist with discounts..

JESSE G.  |  Overall Experience 
Rating:
3.0

Insect and mice issue in storage unit. Several items damaged. Moisture problem as well. Mold on furniture after only 8 months.

donald c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TODD L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS B.  |  First Impressions 
Rating:
1.0

I was not able to access my storage space after office hours and it almost cost me a job! The staff didn’t really care that the lock code didn’t work! I canceled because of it!

Terrell S.  |  Overall Experience 
Rating:
5.0

Everything was good thank you!

MICHAELWAYNE S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynn T.  |  Overall Experience 
Rating:
5.0

The general manager was very helpful.

Joseph L.  |  First Impressions 
Rating:
5.0

Only one thing stands out that needs a fix. The staff is great but you are understaffed. There should be a minimum of 2 people there ALL the time. It is not right to expect ONE person to do this job, can not be done. Steve August is the best. Like most places today they understaff their business. Uhaul, be different than the rest hire more staff.

Richard M.  |  Overall Experience 
Rating:
5.0

The store worker was very nice and informative and he showed us where our unit was explained how to properly lock and secure our unit He had a pleasant welcoming attitude the whole process was quick the building was clean the elevator was clean the location is perfect area right off the highway it’s the best experience I ever had

Virginia R.  |  First Impressions 
Rating:
2.0

The location was convenient, and easily accessible. I got locked out of the unit with no real notice. Management would not return emails requesting help. The storage unit leaked water on my belongings, ruining a few pieces of furniture, and there was no attempt to make it right. I get opting out of the insurance, but not even an apology or attempt to fix the unit. It was as if I should have known that was a risk of renting a storage unit. I would not recommend.

Brett R.  |  Overall Experience 
Rating:
2.0

storages were extremely dirty, full of spider webs and spiders, had to sweep it out and spray before I could put anything in it

Michelle W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JENNIFER C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria V.  |  Overall Experience 
Rating:
5.0

Love, love, love the climate control storage units. Staff friendly and helpful. The only needed is better layout of numbers to guide you to the right place. It is a bit confusing upstairs on the second floor in finding your unit. Love the convenience of being able to drive truck inside to load/unload if raining. A++++

Rebecca S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronnie S.  |  Overall Experience 
Rating:
5.0

None

Ronnie S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david c.  |  First Impressions 
Rating:
5.0

Great experience and staff and facility.

Richard M.  |  First Impressions 
Rating:
3.0

Good

terry k.  |  Overall Experience 
Rating:
4.0

Great experience. I would use them again.

Grace T.  |  Overall Experience 
Rating:
5.0

The manager I met was super friendly and very helpful. I would recommend this place to any of my friends and family

Jason M.  |  First Impressions 
Rating:
1.0

Daniel was the representative that checked me in and played a video game the entire time while briefly informing me of the most important things I should check. An I now have to pay the price.

Nereatha T.  |  First Impressions 
Rating:
4.0

The side entrance in and out of the place to get your items moved is absolutely insane! You have to have door stops to hold the door open so it won’t close on you. Not access friendly at all.

Teressa C.  |  Overall Experience 
Rating:
5.0

No Negatives. Bill

William P.  |  Overall Experience 
Rating:
5.0

Good

Katherine C.  |  Overall Experience 
Rating:
5.0

Exelent service

Katherine C.  |  First Impressions 
Rating:
5.0

I have no complain about service..

CURTISS LEE F.  |  First Impressions 
Rating:
5.0

Excellent experience!

Ryan S.  |  Overall Experience 
Rating:
3.0

The employees were super nice. When the facility is finished it should be better. Access is clumsy.

Leilei W.  |  First Impressions 
Rating:
5.0

Very friendly customer service! Love the location and the indoor facility!

Teressa C.  |  First Impressions 
Rating:
3.0

One thing I would recommend as far as the facility. They offer you a free storage, doesn't mean we don't deserve to have it clean and presented well. One young lady, could of had a better attitude.

Barbara T.  |  Overall Experience 
Rating:
1.0

I would never rent from there again. My building was broken into and my merchandise was stolen. It was the worst experience I ever had.

Jan J.  |  Overall Experience 
Rating:
5.0

Great employee

Lakista A.  |  First Impressions 
Rating:
5.0

Steve really went out of his way to make my storage renting experiance excellent. The one free month of storage is quite a bonus too!

Alexander W.  |  First Impressions 
Rating:
5.0

Great bunch of guys. I'm glad they made me smile after moving 2200miles.

Panchitta C.  |  First Impressions 
Rating:
4.0

My only issue was because my unit was burglarized. The outdoor units were new and in the process of being secured with cameras. The manager,Steve, was awesome!!! He totally took care of me. Thanks!

Christopher F.  |  Overall Experience 
No reviews have been submitted for this location.

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