Customer did not leave a comment.Jesus O.
Customer Reviews for U-Haul Moving & Storage of Orange City
Orange City, FL 32763
(Enterprise Rd & Us Hwy 17-92)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.JOSHUA O.
Customer did not leave a comment.LEWIS B.
Customer did not leave a comment.DEBORAH D.
Customer did not leave a comment.MEGHAN W.
Nothing...Phyllis and the crew working outside were courteous and knowledgeable in every aspect needed.Shem A.
Customer did not leave a comment.Lyndsay D.
Customer did not leave a comment.Larry U.
Customer did not leave a comment.JAMES O.
Customer did not leave a comment.EDWIN R.
Phillis is the best.TOM L. | Overall Experience
Known manager for years very helpful managerALEX G. | Overall Experience
If my opinion has any weight. Then I would remove the requirement for cash paying customers to pay a deposit. Though I have to say that I had no problem getting it back at the drop off location. Had a tire blowout on the U-Haul trailer and waited over an hour for the guy to come and change it but he was friendly enough even though he got woke up.JASON S.
You do not need to do anything to improve your business!! Everyone is genuinely happy to work for Uhaul I know this I am a long time repeat customer. They are so helpful! The buildings and trucks are Very Clean! The Employees are Very Clean! Everyone always seems to be at their best!! They are Fast! They know what they are doing! Your property is very safe when you store it there, I recommend the air conditioning storage area it is well lit and feels wonderful when you have to access your items. Tell Phyllis Terri sent you! They are great people!TERRI M.
Very professionalSylvain M.
Customer did not leave a comment.Roger R.
Customer did not leave a comment.Michael K.
Customer did not leave a comment.ROLAND H.
Customer did not leave a comment.Eric W.
Customer did not leave a comment.JOHN F.
Customer did not leave a comment.Janice R.
Customer did not leave a comment.Chris C.
Excellent service by the staff and very easy to access the equipment that you may need. Couldn't ask for better service. Job well done.JOHN L.
Customer did not leave a comment.SAMUEL L.
Customer did not leave a comment.Raymond S.
Customer did not leave a comment.KATHLEEN V.
Phillis Stanton, the Owner, is great! After we had a problematic hurricane effected rental, she stepped in and made this rental fantastic. I highly recommend Phillis and her operation!MICHAEL B.
Customer did not leave a comment.KAREEM K.
Returned truck. Met by worker who inspected the vehicle. He removed the hand truck and I entered the office. The charges were automatically sent to my bank card, BEFORE I had an opportunity to review them. An overcharge for a damaged hand truck-$150- appeared on the billing statement. It was removed. However, the overcharge, while adjusted, will take a few days to remove from my bank statement. This was a bank debit card used. This means that I MAY have been charged overdraft fees if carrying a low balance in my account. While I manage my finances properly, this error may have been costly for another customer. This is not the manner an efficient company should operate. I urge management to address this issue promptly. Careless errors such as this, are inexcusable.EDWIN H.
The play in the steering was horrible. Once I was up to 55 mph, I couldn't keep it on the road straight. Was already loaded so had no choice to do the 44 miles at 40 MPH just to keep it on the road rightKIMBERLY C.
Everything was perfect!JOLEEN M.
I did not like having to do the walk-around without a staff person. Trying to see the photos on my phone in the sun was ridiculous. Then I had difficulty when I tried to upload a different picture and not sure if they ever went through. I had to go back inside 3 times to ask questions regarding the process. Please bring back better customer service.TRESA S.
Completely explain rate tiers upon mileage use. I was unaware until I received the bill with the breakdown. I am now more inclined toward using uhaul for truck rentals. Very good rates in comparison to competitors.Joseph S.
The person that took my reservations over the phone was awesome. Her name was Mary. Very knowledgeable and patient. Overall awesome job. When I returned my equipment I cut my hand on the cable and the person that was did my paperwork didn't even offer me a bandaid or anything and she saw me do it. Don't remember her name but she handled my return paperwork. Thank You Karen EllisKAREN E.
Will use you again if in need. Thank you.CHERYL G.
Nothing whatsoeverâ€¦everything was great and especially Ashley who checked me in!DAVID O.
Customer did not leave a comment.Jeff H.
Customer did not leave a comment.KEVIN S.
Very professional. Great experience. Would recommend to anyone. ThanksRuss B.
Friendly knowledgeableJO T.
Drove a total of 12 miles and wanted to charge me almost $7.00. Not coolâ€¦ especially when i had rental for 2.5 hours when i was able to keep it for 24 which means uhaul had a vehicle to rent and make money. I will be posting this on google reviewsNOEL R.
the employÃ© of U-Haul in Orange City FL when I return the trailer was courteous well manner and polite a pleasure to be withJEAN W.
The truck I rented air conditioning would stop working after 45mph. This is not pleasant in Florida. I notified the worker but not sure if was going to be fixed.ROBERT M.
Keep up the good work.JAMES E.
Customer did not leave a comment.Daniel D.
Customer did not leave a comment.THEODORE L.
Don't remember the guys names that opened the store in the morning but they were great and acted like they wanted to be at work. Lucas checked my trailer in and also was personable and helped check my trailer in with ease. Appreciate they trailer being clean.Jovan T.
Extremely well designed facility with good signage so you know exactly where to take your vehicle and wait until staff comes to you. Staff was there before I could roll my window down and had us checked in in no time at all.THOMAS S.
Nothing. The facility and crew are great!CARY W.
Always nice and friendly!!Aaron C.
Answer your phone faster, we all have questions.MARIA G.
Great peopleJacqueline B.
Customer did not leave a comment.WALTER B.
Customer did not leave a comment.Derick C.
Customer did not leave a comment.Joseph B.
very responsive & helpful! Customer service excellence 2nd to no other rental.EDWARD B.
Customer Service was excellentJOHN M.
The staff was very helpful and nice. I definitely will be using this location again.BRETT Y.
The general manager Phyllis Slaton is not fit to represent the U-Haul name she lied about the day I returned the truck and the miles on the truck and proceeded to charge my card and when confronted about it would not return the entire amount and only decided to give me a partial refund I had to go to my banking institution to get the rest of the refund she was extremely rude to me on the phone and continued to lie about the drop off day and the miles again Phyllis Slaton in Orange city is not fit to represent the U-Haul nameMatthew P.
Customer did not leave a comment.ISAAC M.
Customer did not leave a comment.WILLIAM S.
Customer did not leave a comment.MICHAEL D.
Customer did not leave a comment.CRAIG L.
Customer did not leave a comment.DONALD C.
Customer did not leave a comment.CHRISTOPHER R.
Excellent facility.Roy H.
Customer did not leave a comment.ANDREW P.
Customer did not leave a comment.Randy R.
Customer did not leave a comment.BRIAN W.
Customer did not leave a comment.MARIA M.
awaiting my drop-off closeout emailJUSTIN H.
Customer did not leave a comment.Chris C. | Overall Experience
Hold on to your employees they were excellent give them raises where you can cause good workers are hard to find especially when it comes to understanding youe customers, moving ain't fun.Gilbert T.
Customer did not leave a comment.SUSAN G.
I just dropped off the truckOTAVIO B.
Customer did not leave a comment.PATRICIA A.
Friendly staff and quick and easy experience.David K.
I rented the trailer on the internet to be picked up in New Smyrna Beach. I went to that location to have the hitch inspected. While there I was advised that the pick up might be at another location close by. It turned out to be Orange Ciry...Not close at all. 35 Miles Away...Not Good!Christopher C.
Quick and courteous customer service!Ronald A.
Customer did not leave a comment.JOSE T.
Customer did not leave a comment.AUGUSTUS S. | First Impressions
Everything was wellCAROL E.
Customer did not leave a comment.BRIAN G.
If someone does not rent a dolly or moving pads they should be removed from the truck. We rented a 26ft. Uhaul and were only able to use 23 foot of it. You should not charge for a 26ft truck when your equipment is taking up 3ft of space in the back. I asked kindly for someone to come remove it so i could fit the rest of my belongings from storage into the truck and was rudely told no that they stay in the truck, which has never been the case when i rent a uhual. If i do not rent the dolly it is not in the truck.SARAH M.
Customer did not leave a comment.Sarah M. | Overall Experience
Customer did not leave a comment.Nora V. | Overall Experience
Improve management skills and communication. I was double charged and was told there's nothing they can do. I'll never do business with this company againJAMES R.
The customer service was absolutely amazing.SHEREE W.
Great serviceMichel P.
Very reliable good customer serviceOSVALDO M.
Customer did not leave a comment.KEELY S.
Customer did not leave a comment.WILLIAM K.
Customer did not leave a comment.James D.
Customer did not leave a comment.tony M.
Customer did not leave a comment.BONITA T.
Customer did not leave a comment.GREGORY S.
I have always had excellent service from this U-Haul dealer, always.JOHN L.
Not much actually. The van ran a bit rough but with only 16,000 mile on it I think maybe there was a little water in the gas. I like the GMC van I had this time better than the Ford. The Ford felt like it was going to blow over going down the highway where as the GMC wasn't hardly affected by the wind at all.Michael R.
Customer did not leave a comment.LONNIE S.
Customer did not leave a comment.CAROL C.
Customer did not leave a comment.Ralph C.
Customer did not leave a comment.Tawani C. | First Impressions
Customer did not leave a comment.Patti M.
Customer did not leave a comment.Sue W. | Overall Experience
Customer did not leave a comment.JOSEPH H.
The service was great ðŸ‘ fast ,and friendlyJIMMY B.
Customer did not leave a comment.JEFFREY O.
Customer did not leave a comment.James K. | Overall Experience
Customer did not leave a comment.Arthur Y. | First Impressions
Customer did not leave a comment.MELISSA B. | First Impressions
Customer did not leave a comment.Chandy M. | Overall Experience
Customer did not leave a comment.Addie S. | Overall Experience
Phyllis and Corrine are very courteous, polite and friendly, professionals doesn’t define them Experts is better stated and took care of everything before I even arrived!!!! Highly recommended!!!!chester c. | First Impressions
Extremely nice and helpful people! Extremely nice facility!Mark C. | Overall Experience
Customer did not leave a comment.LADAWN I. | First Impressions
Customer did not leave a comment.George L. | Overall Experience
Phyllis helped me get my truck rental one way and free month of storage! My family was in a bind and needed to get our things out of our home as soon as possible and Phyllis was a great big help and so pleasant to deal with. I highly recommend Orange City Self Storage.Sarah M. | First Impressions
The price of the unit was more than advertised in the storePaul M. | First Impressions
Very nice staff, and emoloyees. They made that part of the move non stressful. I would recommend this site to everyone that is close.Mark K. | Online Move In
Customer did not leave a comment.Angel T. | Overall Experience
Customer did not leave a comment.Annette B. | First Impressions
Very nice experience. Service amazing. Great facility.Iris M. | Overall Experience
Customer did not leave a comment.William W. | Overall Experience
I moved the contents of my home to UHaul in Orange City Florida in the fall of 2008. I experienced nothing other than helpful and friendly people. The manager Phyllis was always kind and helpful if I had an issue which was maybe twice in the twelve years that I was there. If I could transport the UHaul in Orange City to where I now reside here to Texas, I would in the blink of an eye. This location is stellar.PAMELA B. | Overall Experience
The staff is always friendly and professional. The facility is always clean and well maintained.Tammy B. | First Impressions
Customer did not leave a comment.James K. | First Impressions
If i need to used a storage unit again i will choose you again. I'm very satisfied.Xtel e. | Overall Experience
Customer did not leave a comment.LETA T. | First Impressions
Customer did not leave a comment.ryan b. | Overall Experience
Everyone was great! When I need trucks, trailers or storage I will be back.James P. | Overall Experience
Customer did not leave a comment.brittany w. | Overall Experience
Customer did not leave a comment.melanie S. | Overall Experience
Customer did not leave a comment.Ann L. | Online Move In
These guys are great!! No issues what so ever. Ciera was very helpful from the begin with helping me understand how everything works!!The manager/owner was very sweet and stuck with deals on pricing and was very fair! I got my trailer and a storage unit very quickly and easy. I do recommend them, they have been wonderful. Thanks again!! i will recommend as much as possible. :)Alicia B. | Overall Experience
Customer did not leave a comment.Richelle J. | Overall Experience
This was the first we needed a storage unit and we were pleased with the facility. It was always clean and the area for loading and unloading was large with lots of room to move the carts provided around. The only suggestion I would make is that the carts should have a brake as they move around when you are loading and unloading so you need to have at least two people or three for heavy large items so once can hold the cart.myra w. | Overall Experience
Very friendly staffAnthony B. | First Impressions
Customer did not leave a comment.Ashley M. | Overall Experience
Customer did not leave a comment.Donna M. | Overall Experience
Customer did not leave a comment.Lymary M. | Online Move In
The staff has been very helpful and professional each time I've rented equipment.Osker D. | First Impressions
Customer did not leave a comment.gary d. | Overall Experience
Customer did not leave a comment.Frank C. | Overall Experience
👍CYRUS B. | Overall Experience
Phyllis and staff were always greatjeff z. | Overall Experience
Customer did not leave a comment.JOYCE S. | Overall Experience
Customer did not leave a comment.tomy r. | Overall Experience
My only negative was the placement for MY checkin card reader. It was under a portico near the main office. It seems like every vehicle rented was parked there. It was also where people parked to have access to the indoor storage. I got blocked in more than once, and had to detour around the building twice. If they could have put a card reader closer to where my unit was (WAY in the back row), it would have been easier.Linda J. | Overall Experience
Phyllis was awesome helped me get all the stuff I needed to move into the store unit, and Al-Raheem was great as well, got me checked out of my truck super quick to keep on with my day as I had explained it was busy, I usually don’t do reviews but good team, good work thank you.CAMERON R. | First Impressions
Customer did not leave a comment.Dawn F. | First Impressions
The facility is well maintained and secure. The temperature, while warm, was within the parameters specified for the climate controlled unit. The only thing that really was perturbing was the annual rental increase. The cost was becoming an impediment to my storage needs.ELIZABETH J. | Overall Experience
Staff was helpful and facility was safe and secure.GLENN D. | Overall Experience
Customer did not leave a comment.RAFAEL A. | First Impressions
Customer did not leave a comment.Linda J. | First Impressions
Customer did not leave a comment.BENJAMIN M. | Overall Experience
staff was very accommodating and helpful with storage and truck/trailer needs.Mike E. | Overall Experience
Customer did not leave a comment.charles b. | Overall Experience
Your rates have gone up immensely too expensiveRachel R. | Overall Experience
Customer did not leave a comment.Shawn W. | Overall Experience
Customer did not leave a comment.Daniel S. | Overall Experience
Customer did not leave a comment.Thomas G. | Overall Experience
Todo fue muy bien Gracias por su atencionIris P. | First Impressions
Customer did not leave a comment.William C. | Overall Experience
Customer did not leave a comment.Gloria H. | First Impressions
I had my unit for over a year and never had a problem with the facility or staff. A great experience and a place I recomend to anyone.laura k. | Overall Experience
Customer did not leave a comment.JOANNE M. | Overall Experience
I've been a U-Haul customer for many years both with storage units and truck and trailer rentals. I've had very good experiences. Prices are a little on the high side but overall they are excellent. I will use them again.EDWARD K. | Overall Experience
The Orange City U haul staff not customer centric, vacated my outside parking unit 3 days ago, I called a half dozen times & still haven't been able to talk to any onsite staff. I will not recommend U Haul storage BR T MillerThomas M. | Overall Experience
Very helpful and friendly staffROSA V. | First Impressions
Every encounter I’ve had with U-Haul has been extremely pleasant. The employees are very helpful and kind people! I can never say I’ve had a bad experience here.Audrey I. | Overall Experience
Customer did not leave a comment.Karen D. | Overall Experience
Great locationAli J. | Overall Experience
Never had a problem in 2 years. Place was extremely clean and my things were secure.gisela g. | Overall Experience
When I first came into this facility Corrin help me resolve a problem, she made it stress free she was very friendly and professional. Thank you,Rodney K. | Overall Experience
😊🌹😎👍🏾🤪🤩😜nader y. | Overall Experience
A pleasure to deal with.Henry S. | Overall Experience
Friendly staffLee M. | Overall Experience
Easy peasy! Thankyou!MAUREEN A. | Overall Experience
Corrin was a great help to me. She was wonderful.Rodney K. | First Impressions
Great facility. Workers are very helpful.Carla R. | Overall Experience
They treated me goodMAUREEN A. | First Impressions
This review is based on 5 years' experience.JEANNE D. | Overall Experience
Phyllis was excellent in receiving me and helping with my needs. she's an example of pride in he work. Thank you Phyllis Slaytongeorge m. | First Impressions
Sam was very helpful, professional and most importantly very pleasant. She was able to meet all my needs efficiently.Lori D. | Overall Experience
U-Haul is always been my number one go toJOSE P. | Overall Experience
The staff was always friendly and pleasant. They could make a bad day into a great one. Changing ones mood is a gift that many at this facility have. Thanks for all you do. May God bless you all.PAM M. | Overall Experience
Very quick transaction and excellent customer service. I rented a 10X10 Storage unit and was in and out of there within 15 minutes.myra w. | First Impressions
I shall continue to use uhaul. They treat me very wellMichael W. | Overall Experience
Greatrhonda w. | Overall Experience
Employees appeared to be unhappy about honoring my 30-day free storage certificate. If they do not want to let people have free storage, then U-haul should not offer it.norman b. | First Impressions
Pickup was a bit harder bc of contact info required but drop off and storage unit was amazingJOE A. | First Impressions
Thank you for your prompt, courteous, and professional help on our move coast to coast. It has and will be a complete pleasure continuing to do business with your entire staff. Kevin & Dana Hansondana h. | First Impressions
Great experience with storage, just wish it was cheaper and not go up in price.gail h. | Overall Experience
Everyone at this facility is friendly and professional!bradley m. | Overall Experience
Thanks for the serviceJan F. | Overall Experience
Great experience and great owners!eric w. | First Impressions
Great servicetameka w. | First Impressions
Very organizedDonna W. | First Impressions
The service was excellent. ThanksELIZABETH P. | First Impressions
After working 6 hrs. And loading our furniture into s 13 x 30 we discovered the one door latch was broken. We notified the crew in the office and immediately one fellow came to assist.Carol D. | First Impressions
The employees we're very professional, very helpful .cynthia n. | First Impressions
Was great serviceJOANNE M. | First Impressions
Nice people to work withMark R. | First Impressions
Very happy with the service that we received. So happy that we decided to go with this location.Brandi R. | Reservation
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!