Customer did not leave a comment.ryan b. | Overall Experience
U-Haul Moving & Storage of Orange City
Orange City, FL 32763
(Enterprise Rd & Us Hwy 17-92)
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not sure the interior was wet, but i wish i had been given a dry one.CADEN N.
Customer did not leave a comment.James L.
Customer did not leave a comment.MELISSA F.
Not be so nit-picky about fuel. I was charged for being less than an eighth-gallon under. Had more than enough, but used it looking for place. Very disappointed.SAMUEL H.
Customer did not leave a comment.SADY G.
Customer did not leave a comment.SHERRI L.
Started off rough. Forgot the dolly which i had to go back and get and slowed me down. then when got back that night it was so dark where to drop off the trailer i couldn't see to unhook. Had to come home and see where the lever was to unhook. Have rented from here before with no problems so i guess this was the one time.Joyce C.
Customer did not leave a comment.Sedrick F.
Customer did not leave a comment.ROGER B.
Customer did not leave a comment.KEVIN R.
Customer did not leave a comment.RICKY R.
I didn't see the need for any improvement.RObert L.
Customer did not leave a comment.Gerald B.
Customer did not leave a comment.STEVEN L.
Bugs in the truck- I would suggest to spray after each useMELISSA M.
The left turn signal on the trailer was faulty. Its usually a grounding issue on those things. Please check the trailer lights between every customer.IAN E.
Customer did not leave a comment.BRENT B.
Customer did not leave a comment.dignard M.
Everyone was great! When I need trucks, trailers or storage I will be back.James P. | Overall Experience
Customer did not leave a comment.SUSAN D.
Customer did not leave a comment.XIOMARA B.
As always excellent customer service.BRENDA L.
More than one person servicing customers would help. The one person was doing a great job trying to get everybody helped, but I was third in line and it took about 15 min.Kelly L.
Fast check in.Jeffery M.
Everything was perfect, the customer service was awesome and Phyllis was a big help. She even found medication I left in the vehicle and put it discretly aside for me to come pick up. The only improvement that I could offer is maybe leaving brighter lights on at night time for after hour drop offs. Not a problem for me, but maybe some sense of security for others dropping off late. Everything was easy and the service was outstanding.RICHARD S.
Customer did not leave a comment.TINA M.
Customer did not leave a comment.DONALD S.
Customer did not leave a comment.TIMOTHY F.
Customer did not leave a comment.Yasas O.
There was damage that was not obvious to me, and the attendant did not see it either (or point it out). The forward lower corner of the trailer on each side was missing a cover, and wires were hanging down slightly (noticed by person when I returned the trailer). Thankfully the did not make an issue of it, obvious it was pre-existing.TIMOTHY H.
Customer did not leave a comment.JAMES W.
Very helpful staff. Got us on the road without a problem.RONALD W.
Service was excellent! Whatever we needed, if it was not on hand we were directed to where to get it. Staff was very helpful.Ronald W.
Customer did not leave a comment.George W.
Way to high Price for a Local move $65 plus 20 at gas station ðŸ˜¤DWAYNE T.
Customer did not leave a comment.brittany w. | Overall Experience
Customer did not leave a comment.BRANDEN G.
Customer did not leave a comment.EMMANUEL M.
The facility was fine. An unnamed female rental agent however is a major problem and should not be allowed to come in contact with customers. She would not listen to complaints about the trailer and told me if I had any problems to call roadside assistance which of course I had to. Stranding me for several hours 120 miles away.If not for this employee all would have been good because the rest of the people I dealt with were above and beyond to help me including roadside assistance.If you go there and speak to a woman who ignores you run away she is the last person you ever want to deal with.She needs to find another line of work where she doesn't come in contact with customers.JOSEPH M.
Customer did not leave a comment.JAMES R.
Customer did not leave a comment.melanie S. | Overall Experience
Customer did not leave a comment.Ann C. | Online Move In
Customer did not leave a comment.CAROL W.
Customer did not leave a comment.Kevin M.
Customer did not leave a comment.WILLIAM B.
Great Job Well Done!ANGELA B.
These guys are great!! No issues what so ever. Ciera was very helpful from the begin with helping me understand how everything works!!The manager/owner was very sweet and stuck with deals on pricing and was very fair! I got my trailer and a storage unit very quickly and easy. I do recommend them, they have been wonderful. Thanks again!! i will recommend as much as possible. :)Alicia B. | Overall Experience
Customer did not leave a comment.Richelle J. | Overall Experience
Customer did not leave a comment.GARY E.
This was the first we needed a storage unit and we were pleased with the facility. It was always clean and the area for loading and unloading was large with lots of room to move the carts provided around. The only suggestion I would make is that the carts should have a brake as they move around when you are loading and unloading so you need to have at least two people or three for heavy large items so once can hold the cart.myra w. | Overall Experience
Very friendly staffAnthony B. | First Impressions
Customer did not leave a comment.Rebecca A.
Good friendly service...miss the free hundred miles for local rentals.Frank M.
Great and helpful to work withElena S.
When I walked in your store at 8:30am to pick up a reserved truck there was a like of people that stretched almost out the door. My first thought was "great, my whole morning is ruined." Your two employees behind the counter were amazing! They operated like a well oiled machine! They had us all in and out much faster than any of us had anticipated, and everyone left that morning stress free from the experience. Please tell the ladies in your Orange City U-Haul that we appreciate their service!ROBERT V.
Customer did not leave a comment.Ashley M. | Overall Experience
I always get the best service here. Phyllis is a great managerRUBY A.
Customer did not leave a comment.SANDRA L.
Customer did not leave a comment.THOMAS F.
Customer did not leave a comment.Willie N.
Customer did not leave a comment.JEFF D.
Attitude of person at counter for pickup was horrible.GERALD H.
Truck was great easy on gas clean good runningDEBBRA L.
The trucking service was excellent. I would not use the moving service again. The contractor was incredibly unprofessional and no-showed; U-haul did nothing to hold the contractor accountable.Robin W.
Just keeping up the good work.Daniel S.
Customer did not leave a comment.WILLIAM T.
Customer did not leave a comment.BRANDON W.
Customer did not leave a comment.Donna M. | Overall Experience
Nothing needs to be improvedLORI B.
Customer did not leave a comment.jack F.
Excellent experience as usual. ALWAYS U-haul when I need a trailer. Great!! Easy rental process, easy return process. Thanks!!BRUCE R.
Customer did not leave a comment.ADAM B.
Customer did not leave a comment.KESHANDA H.
The cab of the truck was bug infested, I didn't realize till after buying $30 worth of starbucks and then reaching for my coffee just to find it full of roaches. I had to fumegate the truck before i could even drive it again. It was like i was on the show fear factor.JOSEPH R.
Nothing to improve uponJason P.
Difficulty was created by assigning me a drop off location that wasn't registered to revive the equipment. Time and money was wasted. I attempted to reach corporate customer service number along with orange city location and none were available for assistance. Very disappointed and frustrating experience.VICTOR R.
Customer did not leave a comment.MARCOS L.
Customer did not leave a comment.Timothy R.
Customer did not leave a comment.Julie S.
Staff was very knowledgeable and friendly. Office and truck were both clean.THOMAS G.
Customer did not leave a comment.Allen P.
Customer did not leave a comment.Marcus M.
Customer did not leave a comment.Gary H.
No improvement needed! Very friendly and knowledgeable staff from the office to the yard. Was considering buying a Utility trailer to use about twice a month but at my wife's request I rented one instead. After the process and people at this location proved to be as good as they are, there is so much more value to myself to instead just continue to rent from you and not make such a large purchase instead. Thanks for proving my wife correct once again!! ðŸ˜‚ðŸ˜‚ðŸ˜‚JASON P.
Customer did not leave a comment.Amber M.
Customer did not leave a comment.Lymary M. | Online Move In
Customer did not leave a comment.Robert S.
Customer did not leave a comment.SHERRILL M.
Customer did not leave a comment.ROBERT L.
Customer did not leave a comment.MATTHEW C.
I tried to sign in on the app but it wouldn't let me, it kept timing out. Luckily, the lady inside was very helpful!Liam T.
Customer did not leave a comment.SCOTT D.
Thanks the services greatEDDA C.
Customer did not leave a comment.MATTHEW C.
Customer did not leave a comment.REBECCA S.
Customer did not leave a comment.MARIE L.
The staff has been very helpful and professional each time I've rented equipment.Osker D. | First Impressions
Customer did not leave a comment.ANDREW R.
Customer did not leave a comment.Charles T.
Customer did not leave a comment.DAWN S.
Nothing. Efficiency, courtesy, and simplicity was remarkable . I will go here the next time I have need.JERRY F.
The staff was very friendly and helpful. Very nice location.Brenda D.
I took care of business thanks to the convenience you provided. The rental was easy and fast, and when I returned the truck the same thing, fast and to the point. Thank you, U-Haul - Orange City.Jose H.
All great from reservation, pickup and return.JEFFREY M.
Customer did not leave a comment.MICHAEL WILLIAM V.
I was billed for insurance I did not want and for a dolly that I did not use. When I booked online, I declined the insurance coverage. I called the location to change the size of the unit I would use but I did not want the insurance. When moving day came, there was a dolly and a bag of moving blankets in the way. We broke the seal on the dolly so I could get my stuff loaded on the truck. What a complete scam.kevin C.
Customer did not leave a comment.Randall R.
I can't say enough thanks to Ashley. I was in a emotional wreck when I walked in the store. There are times when moving is not your plan and desire and Ashley saves my life. She gave me the truck I needed and the storage at a fair price. She did everything fast and made sure I had everything I needed. These are the kind of employees that make and break a business. Thank you so much ðŸ˜ŠCharily M.
Customer did not leave a comment.Amanda G.
Customer did not leave a comment.George W.
Customer did not leave a comment.Jarrod H.
Customer did not leave a comment.gary d. | Overall Experience
Customer did not leave a comment.Frank C. | Overall Experience
👍CYRUS B. | Overall Experience
Phyllis and staff were always greatjeff z. | Overall Experience
Customer did not leave a comment.JOYCE S. | Overall Experience
Customer did not leave a comment.tomy r. | Overall Experience
My only negative was the placement for MY checkin card reader. It was under a portico near the main office. It seems like every vehicle rented was parked there. It was also where people parked to have access to the indoor storage. I got blocked in more than once, and had to detour around the building twice. If they could have put a card reader closer to where my unit was (WAY in the back row), it would have been easier.Linda J. | Overall Experience
Phyllis was awesome helped me get all the stuff I needed to move into the store unit, and Al-Raheem was great as well, got me checked out of my truck super quick to keep on with my day as I had explained it was busy, I usually don’t do reviews but good team, good work thank you.CAMERON R. | First Impressions
Customer did not leave a comment.Dawn F. | First Impressions
The facility is well maintained and secure. The temperature, while warm, was within the parameters specified for the climate controlled unit. The only thing that really was perturbing was the annual rental increase. The cost was becoming an impediment to my storage needs.ELIZABETH J. | Overall Experience
Staff was helpful and facility was safe and secure.GLENN D. | Overall Experience
Customer did not leave a comment.RAFAEL A. | First Impressions
Customer did not leave a comment.Linda J. | First Impressions
Customer did not leave a comment.BENJAMIN M. | Overall Experience
staff was very accommodating and helpful with storage and truck/trailer needs.Mike E. | Overall Experience
Customer did not leave a comment.charles b. | Overall Experience
Your rates have gone up immensely too expensiveRachel R. | Overall Experience
Customer did not leave a comment.Shawn W. | Overall Experience
Customer did not leave a comment.Daniel S. | Overall Experience
Customer did not leave a comment.Thomas G. | Overall Experience
Todo fue muy bien Gracias por su atencionIris P. | First Impressions
Customer did not leave a comment.William C. | Overall Experience
Customer did not leave a comment.Gloria H. | First Impressions
I had my unit for over a year and never had a problem with the facility or staff. A great experience and a place I recomend to anyone.laura k. | Overall Experience
Customer did not leave a comment.JOANNE M. | Overall Experience
I've been a U-Haul customer for many years both with storage units and truck and trailer rentals. I've had very good experiences. Prices are a little on the high side but overall they are excellent. I will use them again.EDWARD K. | Overall Experience
The Orange City U haul staff not customer centric, vacated my outside parking unit 3 days ago, I called a half dozen times & still haven't been able to talk to any onsite staff. I will not recommend U Haul storage BR T MillerThomas M. | Overall Experience
Very helpful and friendly staffROSA V. | First Impressions
Every encounter I’ve had with U-Haul has been extremely pleasant. The employees are very helpful and kind people! I can never say I’ve had a bad experience here.Audrey I. | Overall Experience
Customer did not leave a comment.Karen D. | Overall Experience
Great locationAli J. | Overall Experience
Never had a problem in 2 years. Place was extremely clean and my things were secure.gisela g. | Overall Experience
When I first came into this facility Corrin help me resolve a problem, she made it stress free she was very friendly and professional. Thank you,Rodney K. | Overall Experience
😊🌹😎👍🏾🤪🤩😜nader y. | Overall Experience
A pleasure to deal with.Henry S. | Overall Experience
Friendly staffLee M. | Overall Experience
Easy peasy! Thankyou!MAUREEN A. | Overall Experience
Corrin was a great help to me. She was wonderful.Rodney K. | First Impressions
Great facility. Workers are very helpful.Carla R. | Overall Experience
They treated me goodMAUREEN A. | First Impressions
This review is based on 5 years' experience.JEANNE D. | Overall Experience
Phyllis was excellent in receiving me and helping with my needs. she's an example of pride in he work. Thank you Phyllis Slaytongeorge m. | First Impressions
Sam was very helpful, professional and most importantly very pleasant. She was able to meet all my needs efficiently.Lori D. | Overall Experience
U-Haul is always been my number one go toJOSE P. | Overall Experience
The staff was always friendly and pleasant. They could make a bad day into a great one. Changing ones mood is a gift that many at this facility have. Thanks for all you do. May God bless you all.PAM M. | Overall Experience
Very quick transaction and excellent customer service. I rented a 10X10 Storage unit and was in and out of there within 15 minutes.myra w. | First Impressions
I shall continue to use uhaul. They treat me very wellMichael W. | Overall Experience
Greatrhonda w. | Overall Experience
Employees appeared to be unhappy about honoring my 30-day free storage certificate. If they do not want to let people have free storage, then U-haul should not offer it.norman b. | First Impressions
Pickup was a bit harder bc of contact info required but drop off and storage unit was amazingJOE A. | First Impressions
Thank you for your prompt, courteous, and professional help on our move coast to coast. It has and will be a complete pleasure continuing to do business with your entire staff. Kevin & Dana Hansondana h. | First Impressions
Great experience with storage, just wish it was cheaper and not go up in price.gail h. | Overall Experience
Everyone at this facility is friendly and professional!bradley m. | Overall Experience
Thanks for the serviceJan F. | Overall Experience
The management was condescending and beyond rude here.dorian r. | Overall Experience
Phyllis was exceptionally accommodating and efficient. We coordinated a long distance move and storage experience with her assistance. All of the staff are also very friendly and professional.Shana I. | Overall Experience
Great experience and great owners!eric w. | First Impressions
You maintain a very clean and safe environment at the U-Haul Storage Facility. Thank you for your consistently excellent service!MARILYN W. | Overall Experience
Great servicetameka w. | First Impressions
The staff was always very helpful no matter what came up.GARY W. | Overall Experience
The staff at this facility is top-notch the manager went above and beyond to make us happy customers and she succeeded thank you U-Hauljohn h. | Overall Experience
They were really helpfulLarry W. | First Impressions
The were very helpful, Phyllis, Sasha and young gentleman went the extra mile with our previous location concerns.michael o. | First Impressions
Staff is helpful and fantastic!JOHN G. | Overall Experience
Siempre dispuestos para cualquier ayuda, Muy amables.federico c. | Overall Experience
Switch storage facilities unhappy with hours, price and staff- many issues at this location.katherine d. | Overall Experience
It’s a clean and modern facility. Staff was helpful.JEFF S. | Overall Experience
We're very helpful,was able to transfer from debary to OC,,thought I was to pick up truck in OC ,but when got to OC they said debaryDEBBIE H. | Overall Experience
Staff was helpful with my truck rentals and my storage needs.Edward G. | Overall Experience
Well kept and secured access to your storage.wayne k. | Overall Experience
It was good but I don't like being upstairs aloneLiz H. | Overall Experience
Phyllis was amazing! Very professional, kind and helpful.JOHN G. | First Impressions
n/aLuis P. | Overall Experience
The facility was very clean but I seen lots of roaches running around... not in my unit but trying to get to my unit and that had my very nervous.kenyon r. | Overall Experience
Thanks for always ensuring the cleanliness of the facility!vanese k. | Overall Experience
Loved the facility. Wish I could remember the lady who took such good care of me.tina m. | Overall Experience
They provided a clean, dry, and secure storage place for my household items while I moved. Great staff and convenient location. I will use their services again in the future. Highly recommend UHaul!Luis H. | Overall Experience
People were very helpfull place was very secure and cleanemilio p. | Overall Experience
ExcellentLynn W. | Overall Experience
Very organizedDonna W. | First Impressions
The staff was very nice and accommodating.WILLIAM P. | Overall Experience
Excellent experience just the price kept going up for a 5x10. Overall though experience was great.kristy j. | Overall Experience
The service was excellent. ThanksELIZABETH P. | First Impressions
Very helpful, polite and professional. We are older and appreciate the consideration. Thanks, LizLiz H. | First Impressions
General Manager Phyllis Slayton is very accommodating and knowledge in addressing our needs.wayne k. | First Impressions
After working 6 hrs. And loading our furniture into s 13 x 30 we discovered the one door latch was broken. We notified the crew in the office and immediately one fellow came to assist.Carol D. | First Impressions
Associates were courteous, professional and demonstrated superior customer service. The entire year I really felt my library and art would be secure. It was and worth every penny. Thanks U-HaulDonya Maria T. | Overall Experience
The employees we're very professional, very helpful .cynthia n. | First Impressions
The manager (Phyllis ?) was absolutely excellent! Her knowledge of everything Uhaul has to offer and her help and dedication to get us everything we needed made this the best experience of our move!cheri h. | First Impressions
Excellent customer service . very clean facility , well maintained and helpful staff . manager was excellent all the years i had the storage unitDOMINICK T. | Overall Experience
Was great serviceJOANNE M. | First Impressions
Nice people to work withMark R. | First Impressions
We had a storage unit here for 6 years. We have also rented moving trucks here. The staff has always been very polite and customer friendly. I would highly recommend this facility to anyone.JOHN M. | Overall Experience
I had a great experience.Andy R. | Overall Experience
Reserved a 10x20x8 through Uhaul Went to the business and verified the unit with Hailey aweek before the move in date. Sold our home in AL and came to our storage unit yesterday. We had NO UNIT!!!Catherine S. | Reservation
Keep up the good work customer service A+evelyn a. | Overall Experience
Rodents got into my unit and chewed on two of my plastic containers.Brenda J. | Overall Experience
Appreciated the friendly staff, cleanliness of the facility, and secure access. Great place to store your valuables!!!Paul B. | Overall Experience
This location has the most rude, condescending, untrained, and unprofessional people working there not only for U-Haul, but any business I’ve ever encountered.Tom P. | Overall Experience
THANK YOU …….. YOUR THE BEST,,,,,,,,,,,,,,,,,,,,,Charles S. | Reservation
Happy moving provided excellent service. Very thorough and very professional Questions one through three are not applicable to this agreement so they should be disregardedcarol w. | Overall Experience
Thank you for your Hospitality.Quinty S. | Overall Experience
Didn't even contact me to tell me my Ubox was there ,they were to call back by noon still waiting for callDonna G. | Overall Experience
There were dead roaches in the hallway and the one older lady in the office was rude and smells like cigarettes.edward d. | Overall Experience
very helpful and courteous. everything went very smoothly.beverly c. | Reservation
U-boxes' truck delivery was late, which disrupted our move-out help arrangements. Also received no day-before call to confirm that the U-boxes would arrive next day or what time. Was frustrating.Catherine D. | Overall Experience
The customer service representative was very helpful. Answered all of my questions to my satisfaction and guided me through the rental process for a storage unit.Brenda J. | Reservation
Phyllis and her staff have always been very nice and always helpful. It has been a pleasure to be their customer. Thank you all so much! I’m a very happy customer.BRIAN G. | Overall Experience
Very happy with the service that we received. So happy that we decided to go with this location.Brandi R. | Reservation
Overall, it was fine and I felt that my belongings were secure and safe.michelle h. | Overall Experience
Phyllis always said Hello and smiled every time I was there. She was always friendly and helpful! Corinne, was another associate I dealt with who was also friendly, helpful and smiling! 10 Stars!!!!Ray L. | Overall Experience
very happy with the service, facilities, great office team. Very helpful and timely. Great location!vivian d. | Overall Experience
Great customer service from the owner!Elvis M. | Reservation
Have a good dayERIC y. | Overall Experience
Kept motor home here for 7 years. Very secure ! With great management.TERRY O. | Overall Experience
Ubox was on trailer, it should have been delivery to my home address but denied saying for unloading ubox needs forklift or some special equipment and only available at 12 miles away from my home.Kishor D. | Overall Experience
XMelanie O. | Overall Experience
The prices that are advertised in store need to be honored. I was consistently told that the price of the units were higher than the sign on the sample door. I was told that’s what the computer says.Jennifer G. | Overall Experience
We had roaches everywhere coming from other unitsRoyce G. | Overall Experience
Very clean and professional and friendly.Patricia J. | Overall Experience
The manager has no customer service skills whatsoever, when asked about the fee for using the dumpster she said it was not allowed, I told her according to the signage it was for a fee. She got mad.STEVEN C. | Overall Experience
Friendly and helpful staff.LINDA B. | Overall Experience
I still had time with my storage locker and they gave it to someone else I wanted to put some things in there and they said it was gone I still had 2 weeks left I am disappointed in the service I gotleo h. | Overall Experience
Everything was great.. plus the manager was wonderfulellen h. | Overall Experience
Seemed short staffed. Waited for service both picking up and returning.laura l. | Overall Experience
I liked everything about itJeffrey P. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!