Customer Reviews for U-Haul Moving & Storage of Orange Park

4,208 reviews

701 Blanding Blvd   Orange Park, FL 32065
(@ Fillmore St Across the street from Big Lots & Waffle House)

(904) 276-9530

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(904) 276-9530

701 Blanding Blvd
Orange Park, FL 32065
(@ Fillmore St Across the street from Big Lots & Waffle House)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LEON W. 
Rating:
5.0

Customer did not leave a comment.

Troy B. 
Rating:
5.0

Customer did not leave a comment.

ROGERS J. 
Rating:
5.0

Customer did not leave a comment.

Jorge S.  |  Overall Experience 
Rating:
4.0

This was the first time I rented from this location where it was actually easy and no hiccups.

CHAD C. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Allen F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD C. 
Rating:
5.0

Customer did not leave a comment.

CEDRIC G. 
Rating:
5.0

Nothing. Wonderful staff. Very patient and kind.

HAROLD V. 
Rating:
5.0

Very friendly, helpful and courteous staff... would not hesitate to do business here in the future.

MARSHALL W. 
Rating:
5.0

Super organized and professional, probably the best one I've ever used!

KATHY B. 
Rating:
5.0

Customer did not leave a comment.

RICKEY P. 
Rating:
5.0

Customer did not leave a comment.

JERRY P. 
Rating:
3.0

Customer did not leave a comment.

Randall E. 
Rating:
5.0

Customer did not leave a comment.

JOHN A. 
Rating:
5.0

Customer did not leave a comment.

Jorge S. 
Rating:
5.0

Joshua Martin keeps the place smelling clean and fresh and the staff is always helpful and efficient I have had two storage units and rented multiple trucks from this location and I have never had any problems! I highly recommend U-Haul on Blanding Boulevard!

Lori H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANICE G. 
Rating:
5.0

Friendly and personable customer service

TREMAYNE C. 
Rating:
5.0

Customer did not leave a comment.

Renaldo U. 
Rating:
4.0

Going to have to change where I rent trucks from. This is the closest I haul and it's about 10 miles away… so it cost me a minimum of $20 extra just in mileage to/from. You need to have more locations closer

MICHAEL L. 
Rating:
5.0

Excellent customer service.

KIRK Y. 
Rating:
4.0

Customer did not leave a comment.

JAMES Z. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

Hector M. 
Rating:
4.0

Customer did not leave a comment.

Van P. 
Rating:
5.0

Customer did not leave a comment.

JACKIE B. 
Rating:
5.0

Customer did not leave a comment.

DIYON E. 
Rating:
5.0

Customer did not leave a comment.

ROBERT N. 
Rating:
4.0

Too long wait time on hold when had to call customer service

Judy M. 
Rating:
5.0

Customer did not leave a comment.

CURTIS G. 
Rating:
4.0

Customer did not leave a comment.

HEIDI P.  |  First Impressions 
Rating:
3.0

I reserved a dolly and hand truck and neither were available.

Glen H. 
Rating:
5.0

Really good job. Better then Home Depot. Will use again.

Shane S. 
Rating:
4.0

Customer did not leave a comment.

Lee S. 
Rating:
5.0

Customer did not leave a comment.

kathy c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Make sure the windshield & mirrors are clean. Difficult to see.

Bryan S. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
4.0

Customer did not leave a comment.

All Kids Care O.  |  First Impressions 
Rating:
5.0

Nothing. All good.

RAFAEL D. 
Rating:
5.0

Uhaul Rocks !!!!

MICHAEL E. 
Rating:
4.0

They didn't have the 9' Cargo van we ordered online ahead of time but they upgraded us to a slightly larger truck and that was appreciated.

BRYAN F. 
Rating:
5.0

Customer did not leave a comment.

CARL H. 
Rating:
5.0

Customer did not leave a comment.

Sheila H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Barbara A. 
Rating:
3.0

The Aiken Office was amazing with the auto hauler. I wish I had the same experience with the 6011 Blanding Boulevard office with the 26 foot uhaul.

Bonney G. 
Rating:
5.0

Great work

STEVEN M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAMUEL G. 
Rating:
5.0

Everyone was easy to work with and friendly. The young lady who helped me was very professional and pleasant

JACKIE W. 
Rating:
5.0

Everything was perfect. Awsome sales girl.

Delores B. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
5.0

Went very smoothly.

EDWARD B. 
Rating:
5.0

Great Customer Service, took care of all my needs and answered all my questions!!

QUINTERIA W. 
Rating:
5.0

Just keep working the way you are

BENJAMIN R. 
Rating:
2.0

Customer did not leave a comment.

Donald C. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
3.0

Slow service due to lack of staff. However, team members all professional and helpful.

Harald G. 
Rating:
3.0

Short on staff, thus waiting in line. But very friendly and helpful team.

Harald G. 
Rating:
5.0

Friendly courteous and efficient. All the staff was helpful and very accommodating!

Traci Z. 
Rating:
5.0

Thank you.

MICHAEL K. 
Rating:
5.0

The drop off location was 30 miles from the delivery of contents residence. I drove by other UHaul locations while driving to Orange Park and attempted to drop the trailer in Mandarin only to be rudely told they would not accept the trailer and to drive 20 more miles to Orange Park.

Howard M. 
Rating:
4.0

Not much else....good customer servi e when picking up and dropping off the rental equipment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Angela M. 
Rating:
5.0

Customer did not leave a comment.

RUBEN L. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Customer did not leave a comment.

Reginald W. 
Rating:
2.0

The equipment I requested was not available when I arrived and no alternative was available. The staff working when I picked up the truck was not concerned with the lack of equipment and only offered an inferior equipment alternative. It was my problem to deal with and out of their realm of concern.

ROBERT B. 
Rating:
5.0

The 1st agent did not know how to access the code box for the storage unit. I wanted to rent a storage unit I was rerouted to another agent and it was a hour before we got things cleared up

Darryl W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Yvonne C. 
Rating:
5.0

Friendly real professional staff.

ALTON M. 
Rating:
5.0

Nothing it was perfect

JUDITH K. 
Rating:
5.0

It was very nice to rent from you

CIVILITY J. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE F. 
Rating:
5.0

Customer did not leave a comment.

CLIFFORD A. 
Rating:
5.0

Customer did not leave a comment.

THEODORE B. 
Rating:
5.0

All the workers were very polite and professional.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

CLIFFORD R. 
Rating:
4.0

Customer did not leave a comment.

Phillip S. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL H. 
Rating:
5.0

Customer did not leave a comment.

beth c.  |  Overall Experience 
Rating:
5.0

No need for improvement Customer Service was Great

ANSELMO S. 
Rating:
5.0

Customer did not leave a comment.

EDWARD S. 
Rating:
4.0

Customer did not leave a comment.

Thomas C.  |  First Impressions 
Rating:
5.0

Clean vehicle better.

GENE B. 
Rating:
5.0

Customer did not leave a comment.

Kurt G. 
Rating:
5.0

Customer did not leave a comment.

Robin W. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

The location at 701 Blanding Blvd, Orange Park, FL has excellent customer service. They get a #10!! When I ordered the rental by phone, Christine was very helpful and asked me questions on whether I needed this or that. When we arrived later in the week, they had our truck ready and the young man was very customer oriented and helpful!! We appreciate their excellent service!! Thank You!!!

DENISE F. 
Rating:
5.0

Keep doing what you are doing!

ANTONIO C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALANA M. 
Rating:
3.0

Not charge me for damage to something I didn't cause damage to, if I was going to pay almost 300 bucks for a truck rental, I could have just rented movers to do everything for me. Not including the moving help I actually did hire. I have used uhaul in the past and moved from Brooklyn to Manhattan and paid less than 100 bucks. I literally moved 5 minutes away from my prior location and was charged 280.00. We had to drop off vehicle because my husband had to get to work, had we known we would be robbed of extra fees, we would have waited. I rarely, if ever, complain because in this day and age, we are all just trying to keep our jobs and survive, but to pay this much for an in town move is outrageous, we drove the vehicle 12 miles and that was mostly for pick up and drop off. And on my original order request, I reserved the dang dolly, the movers we used were a part of their selection. Damage to dolly from who knows what, is utter nonsense. Taking advantage of people.

TERRY B. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Angela R. 
Rating:
5.0

Received email stating truck needed inspection before towing trailer. got to location and they were not aware of this email.

JUDY C. 
Rating:
5.0

Customer did not leave a comment.

brad F. 
Rating:
5.0

Customer did not leave a comment.

SHANNON C. 
Rating:
5.0

Customer did not leave a comment.

MERCER C. 
Rating:
5.0

Customer did not leave a comment.

Patric P. 
Rating:
4.0

Customer did not leave a comment.

MARIE W. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
4.0

Truck was clean but wipers were not working

DREW C. 
Rating:
5.0

The 701 blanding is phenomenal we loved them so much we literally hated that we didn't need our unit any longer.

BRENDA G.  |  Overall Experience 
Rating:
5.0

Good

BONNIE J. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL H. 
Rating:
4.0

Friendly and quick service. Return was effortless.

MARVIN O. 
Rating:
3.0

Unfortunately, staffing is a problem everywhere, so I can understand why there was only one person to help. But there has to be a better way to get a hold of someone at the pick-up and drop-off locations.

COLE F. 
Rating:
3.0

Customer did not leave a comment.

Wallie Anne H.  |  Overall Experience 
Rating:
4.0

The new manager, Ben at the 701 Blanding location in Orange Park, FL is extremely helpful. it’s been great working with him!

Brenda T.  |  Overall Experience 
Rating:
3.0

Tried contacting this location for over a month to try to reserve a larger unit, but the calls always went to corporate. I just happened to stop in and check on 10/30/21 and they had one.

Mollie A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany C.  |  Online Move In 
Rating:
2.0

Tried to contact the store manager many times regarding my account. Calls kept going to a customer service number instead of the shop at 701 blanding blvd. Orange park Fl. He has not returned my calls. Poor customer service.

David W.  |  First Impressions 
Rating:
5.0

Staff made ALL the difference. They were amazing. So helpful

kristin w.  |  First Impressions 
Rating:
5.0

The young man was helpful. Seemed very knowledgeable. But also seemed a little lost when it came to finding the unit we rented. The maps confused him a bit. Other then that. Service was great. Office was very cluttered. Could definitely use to be cleared out a little

Alfred T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles P.  |  Online Move In 
Rating:
1.0

I was supposed to move in Saturday but your locks are broken. So I am still having all of my stuff in the back of a U-Haul truck so I have had to go to the store buy stuff so that I can go to work and then hopefully unload my stuff tonight after work tired ... When I could have had this don't Saturday evening as planned .. now I'm two days in and I will NOT be paying for the cost of the truck ..this has been the most inconvenient move ever!!! Hopefully once you get your locks fixed and I have access to the storage unit it will be great .. but until then 👎👎👎👎

MELODY H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Stephen R.  |  First Impressions 
Rating:
3.0

When I rented my truck on line and it offered the storage with first month free was awesome but it gave me the 5*8 said that it was equal to a two bedroom apartment and that is was 1200 square feet. And that is totally incorrect that I had to get rid of a lot of my furniture that I will now have to rebuy when I get my new place cause I could not fit it all in there and when I was doing it all on line and I rented a 15’ truck which was plenty big it would not let me choose a bigger unit that if I would have had a bigger unit I wouldn’t have had to get rid of my living room tables not would I have had to get rid of my daughters complete bedroom furniture and my bedroom furniture. So really in the long run it’s going to cost me $1000’s of dollars to replace that furniture cause your site wouldn’t allow me to pick a different storage size. And my daughter’s furniture wasn’t even 6 months old and I had to just give it away. SMH…… so I would recommend uhaul storage but would tell them to make sure that they choose the size they need so they don’t loose thousands of dollars worth of furniture. And also in a climate controlled facility the a/c should keep it cold not for it to be hot and stuffy in there to where it’s actually cooler outside and I live in Florida

Beverly N.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kimberly H.  |  First Impressions 
Rating:
5.0

Outstanding customer Service!

Terrance W.  |  First Impressions 
Rating:
5.0

It made moving and storing my stuff easy

LOGAN K.  |  First Impressions 
Rating:
5.0

You guys are very helpful and friendly. Even helped me get my phone back that I had lost.

KATHY W.  |  First Impressions 
Rating:
4.0

Dalton, Trevor and Dustin were all very helpful. I do believe the access to the storage units should be at least until midnight without having to pay for 24hr access especially the first week of getting a unit since that is when the moving will be done. Other than that everything was wonderful.

Kechia C.  |  First Impressions 
Rating:
5.0

Every one there was awesome.. I especially appreciated the young man Jake .. very helpful, and friendly ... I didn’t get his boss name but he went above and beyond to help us out with an issue with the truck drop off... I would highly recommend this facility... they where extremely busy but the customer service was A+ .. Again Thankyou ...

URANIA R.  |  First Impressions 
Rating:
5.0

Joel Rocks!!!!!!!!!!!!!

Tanya T.  |  First Impressions 
Rating:
5.0

Joel is a great person. No one wants to move but in a time of need his friendly attitude made the overall experience so much better. Keep up the great work

steven l.  |  First Impressions 
Rating:
5.0

Very satisfied with the service.!

john c.  |  First Impressions 
No reviews have been submitted for this location.

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