Customer Reviews for U-Haul Moving & Storage of Plainfield

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Plainfield

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Dwight S. on

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Michael W. on

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Donna D. on

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Jean Carlos T. on

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Keep up the good work

Michael P. on

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Awesome Experience

Stephen T. on

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Try to do something about the entrance confusion. Even when i knew there was an entrance opposite the No Entry sign i managed to drive by it.

David U. on

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john b. on

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keisha t. on

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wayne M. on

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HILARIO M. on

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No

Tariq R. on

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The crew at this location are great. They are always so helpful and take care of me every visit. Joanna and Leon are running a fantastic location.

lisa s. on

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Good experience. Couldn't have went better. Would use again definetly!

Dex B. on

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Leon was terrific in the pickup. So was the lady when I returned the trailer.

Frank B. on

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Everybody was great, the facility was clean & easy to access

Frank B. on

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Everybody was friendly & accommodating

Vincent G. on

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Steven E. on

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Joe D. on

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harry z. on

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Plainfield NJ location has always been friendly and accommodating. Hats off to a great staff.

James K. on

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ANTHONY R. on

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david z. on

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Ashley M. on

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The people at the store were great! But the store itself needs more people and a larger lot. There is no way that more than one customer can really be served based on the building location. The people there were personable, kind, and super helpful.

Dave W. on

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Steven B. on

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My equipment was horrible and falling apart. It was a safety hazard. I am incredibly unsatisfied!

Joseph S. on

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Mark C. on

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Sherryl P. on

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Ganpat D. on

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Overall I was happy with the service and truck. If you provide a lift for such type of trucks will make life easier.

Michael O. on

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The reason I gave just average is my pickup location was changed twice the day before my pickup. Each time it was moved further away from my move. I then had to spend an hour on the phone each time trying to be allocated extra miles to compensate for the added distances.

Lance B. on

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Harry O. on

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mark M. on

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Service was good and efficient

Keston B. on

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ASHLEY W. on

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The Employee who helped us had an attitude with us for dropping off and grtting a receipt

HILARIO M. on

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BAHER B. on

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conrada g. on

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Sharon B. on

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Always the best of service when I go there.

Peter W. on

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Ms. Pena who took care of me was the nicest uhaul rep I have ever met. She was pleasant,knowledgeable, and efficient. I wish all uhaul employees were the same.

PAWEL G. on

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Clayton M. on

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Spoke to person at location for drop off information Drop off was very easy no issues

Vaughn C. on

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have the staff make sure they are provided all of the equipment they rented. I was not given the furniture pads that I paid for.

Tariq R. on

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I have always been happy when frequenting this location. Joanna and Leon take great care of me. They are very helpful with any issues that may arise from my business and always do their best to be accommodating. Great additions to the company.

Jimmy S. on

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There is nothing to improve at this location. Everything was smooth and easy at this location! The location was very clean and so was my u-haul truck. Everything was perfect.

brian k. on

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Ramon I. on

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Loretta M. on

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Nothing customer service was great!! They treated me very nice. Very helpful while I waited for my ride they offered me a chair to sit in. I would recommend UHaul of Plainfield to everyone!!!!

Jay C. on

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Gennyer C. on

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Frank S. on

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Graham B. on

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Nelson C. on

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great pick up and drop off, super friendly and great staff!

Carlos t. on

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The Lady attending the desk was not only very helpful offering clear and complete rental information, being the only person on call at the time, she quickly selected my rental and connected an add-on trailer to the truck. Also took the time to teach me how to properly connect the trailer and follow state law - Very proffecinal and knowledgeable employee !!

Athan V. on

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The young lady working in the location was amazing. She knew what she was talking about and was very professional.

Naresh C. on

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A+ customer service. She is very helpful.

Pauletta W. on

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No smiles.....

Patty L. on

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MICHEAL T. on

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Excellent Service...Go You haul and the Front st location.

Elijah R. on

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David U. on

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Wendell C. on

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Brenda J. on

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You're employees need much more training will never use u haul again

Miguel R. on

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I was told when I made reservation I could come in a hour early prior to my pickup and told I could drop off at 830 pm I dropped off at 8 and was charged 2 days for that I would have dropped it off the following afternoon I was scammed unsatisfactory

Carol H. on

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Aldansa A. on

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You all are great. Maintain what you are doing. Blessings

Kaan G. on

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Jennifer C. on

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Customer service was excellent. The only difficult thing was the location , a little difficult to find the entrance and on a busy road.

Rena S. on

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Equipment was in excellent condition and the staff was professional and provided exceptional service.

Ronald T D. on

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Brendon B. on

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1st class customer service . The rental of the truck to storage needs this location is #1. I will use this location for all my truck rental needs and storage . Best location overall in New Jersey

Gloria J. on

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Fransheska was great!

marisela c. on

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Excellent servicio. Francesca muy amable

Aaliyah l. on

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I requested a refund I want my money back I was not satisfied with the customer service I was not given all the proper information nor was I accommodated for being inconvenienced

Aaliyah l. on

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I will never ever use the storage facility ever again I have requested my money to be refunded to me the customer service that I received was a level 0 very very dissatisfied customer

William C. on

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How can you rent a storage unit that leaks water. Even the manager came to us and asked how much water damage we have. I am a professional musician all my equipment is ruined. I will never rent from u

Andres M. on

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Really bad customer service, the manager is worthless... no what you want to deal with after traveling from another state... the storage units are in a basement without elevator access.

steve l. on

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Everything was easy, no complications, and that price was right.

Camille B. on

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My first experience and it was painless.

susan m. on

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Everyone who works at this facility was super helpful. I had stuff in storage for 6 months and had no trouble getting in and out, setting up a van rental, or returning my van after hours.