Customer Reviews for U-Haul Moving & Storage of Port Charlotte

70 reviews

23950 Veterans Blvd   Port Charlotte, FL 33954

(941) 629-4840

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(941) 629-4840

23950 Veterans Blvd
Port Charlotte, FL 33954

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

We were promptly helped and Jami went out of her way to make sure we were comfortable with the unit and the way to get in and out of the facility. We were quite impressed with the cleanliness and easy access

Meg M.  |  First Impressions 
Rating:
5.0

_

Ernest L.  |  First Impressions 
Rating:
5.0

The staff here is very informative and very helpful the building is new and very clean Jami showed me my unit access is amazing and best of all is the security system Thank You

Thomas M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vincent M.  |  First Impressions 
Rating:
5.0

The service was exceptional. Everything was explained and how things work. The experience could not have been better.

Harold S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Juan V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan F.  |  First Impressions 
Rating:
5.0

The store manager Jamie went above and beyond. She was fabulous to work with.

Carol C.  |  Overall Experience 
Rating:
5.0

Great storage facility and fantastic people (jami) working there.

Mark H.  |  Overall Experience 
Rating:
5.0

Excellent experience.

James L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcia B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gregory B. 
Rating:
4.0

Only one employee on-site at check-in. Several people had to wait in line. My wait was over 30 minutes to get checked in.

GREGORY W.  |  First Impressions 
Rating:
5.0

They place was amazing Climate control security and lights that light up when you walk through it was amazing. However the carts that you furnish which is an amazing ideal was not sufficient enough when there’s four other trucks and people in vehicles using two carts at a time.

Jenny V.  |  First Impressions 
Rating:
5.0

The general manager of the facility was great! Definitely would recommend!

Stacy G.  |  First Impressions 
Rating:
5.0

The gentleman that helped us was very nice and thorough . The facility is extra clean and secure !

Crystal S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jayne B.  |  Overall Experience 
Rating:
5.0

Jami very friendly and awesome to work with. Thank you very much.

Nigel B.  |  First Impressions 
Rating:
5.0

Los precios son accesibles y buena atención

Leon P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arlene O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lauren W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shawn S.  |  Overall Experience 
Rating:
5.0

Jami was most helpful and professional. You are very lucky to have her as an employee.

Karen R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W.  |  First Impressions 
Rating:
5.0

This place was absolutely amazing! I made sure to tell the staff every time I saw them how unreal clean it was. I mean they were cleaning all the time and it shows!! I only have two suggestions and I’m just being nit picky: if they could change the timing on the elevator doors closing by deleting it just about two or three more seconds that would be very helpful. The doors always closed too fast after entering or trying to leave. The second person pushing a cart would not make it out after the first person before the doors would close and the same after a person would push the first cart back into the elevator. The second thing is, most likely nothing can be done on it, again with the elevator. When pushing the carts in or out there steel track is extremely rough and vibrates the cart where things can fall off. Kind of hard to explain it’s the part right when you enter the elevator and then the part right on the building floor as you exit the elevator. It’s like rumble strips on the shoulder of the highway. But seriously those two things are it and aren’t that important but if you wanted perfection there you go. The office staff were awesome explained how to use the cards, security, cameras, hours of operation how to hire movers. They all went above and beyond and should be recognized for keeping this place the most outstanding storage facility I’ve ever been in!

David V.  |  Overall Experience 
Rating:
5.0

Jami (management) was a pleasure to do business with from general information to details involving the complex concerning security and the climate controlled storage spaces. The location of this facility is perfect. Easy access and at the center of everything and very near I-75. Thank you!

William C.  |  Overall Experience 
Rating:
5.0

The security measures helped me feel good about coming and going. The staff at the front desk was always helpful and approachable. Everything about the facility was professional and the location was ideal for my needs. I would use this facility again if needed.

Debbie P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa H.  |  Online Move In 
Rating:
5.0

Great and easy experience. Clean facility, the security setup is awesome. Nice knowing your individual unit has its own security system beyond what's already used for the whole building.

Scott W.  |  First Impressions 
Rating:
5.0

Very nice, brand new facility. Allow plenty of time to get new contract set up.

LEO B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James G.  |  First Impressions 
Rating:
5.0

The young lady who works behind the desk is absolutely one of the best employees I've ever met .always very helpful and friendly . Exceptional ,and goes out of her way to be accommodating .

Sharon D.  |  Overall Experience 
Rating:
5.0

Our first time using the storage and won’t be our last.

Khamkiang M.  |  First Impressions 
Rating:
5.0

Excellent customer service from Jamie thank you for my you all experience.

Greg T.  |  Overall Experience 
Rating:
5.0

Expensive

Gabriel A.  |  Overall Experience 
Rating:
4.0

I finally bought my home and now it’s time to unload. I did ask men to help me unload.

William P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jayne B.  |  First Impressions 
Rating:
5.0

Very helpful and friendly with our move to Florida, would highly recommend them.

Scottie O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela R.  |  First Impressions 
Rating:
5.0

this was my first time using u-haul storage and i was very pleased with the service i got from the staff. very clean place. the facility manager was very friendly and very helpful . i thank you very much.

David G.  |  Overall Experience 
Rating:
5.0

This particular location and staff have gone over and beyond to help myself and family get through difficult times. They are so helpful and always with a smile too!

Sabrina W.  |  First Impressions 
Rating:
5.0

I'm absolutely blown away by the professionalism of Jami Collier, John, Doug and everyone from the moment I made my reservation. It's been a long time since a company literally made me feel at home, like family. They helped me in ways that was above and beyond how most companies treat you. Very clean, safe and such lovely folks to have helped me. Thank You.

Lorrie N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gloria M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clark B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katherine R.  |  Overall Experience 
Rating:
1.0

I was lied to by the agent on the phone which put me in a big bind. This was wrong and she should be fired.

Mark H.  |  First Impressions 
Rating:
5.0

Everything an everyone was extremely clean an polite we use them again if needed to an recommended them to everyone

Robert A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Norman L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bill R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcella C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allan L.  |  Overall Experience 
Rating:
5.0

Jeanie was supper helpfull

James E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark H.  |  First Impressions 
Rating:
5.0

John was fantastic. Very helpful

Paul B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrick K.  |  First Impressions 
Rating:
5.0

Brand new facility.

Perry g.  |  First Impressions 
Rating:
5.0

All front end counter employees where great and went above and beyond to assist. Thanks

FRANCIS H.  |  First Impressions 
Rating:
5.0

The staff was great and very helpful

Viola D.  |  First Impressions 
Rating:
5.0

very nice places

Ronald K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Esther D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
No reviews have been submitted for this location.

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