Customer Reviews for U-Haul Moving & Storage of Power Ranch

362 reviews

7175 S Power Rd   Queen Creek, AZ 85142

(480) 988-5825

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(480) 988-5825

7175 S Power Rd
Queen Creek, AZ 85142

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

I would have given this place a five star rating, but they false advertised the dimensions of the unit I was rented. This forced Me to rent a second unit to accommodate My property. As a retired professional Mover from the largest Moving company in the world, cubic square feet and inches make all the difference in the world. 10ft. X 10ft. X 10ft. Should be exactly that. Not 10ft wide X 9ft. Deep X 8.5ft. High

Rodney R.  |  First Impressions 
Rating:
5.0

Rental associates did an excellent job and were very helpful.

DUSTIN W. 
Rating:
5.0

The staff was very friendly and very helpful.

Tammy D.  |  Overall Experience 
Rating:
5.0

Your staff is top notch. Seriously, I LOVE this location and will continue to go out of my way just to rent a truck here. Phenomenal, outstanding, can't say enough great things about you guys!

ELISE F. 
Rating:
5.0

Very friendly and easy rental.

TONY K. 
Rating:
5.0

Customer did not leave a comment.

MARK W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANE H.  |  Overall Experience 
Rating:
5.0

This is my favorite uhaul location! The girls are so friendly and helpful, definitely my go to uhaul location!

KATHERINE P. 
Rating:
5.0

Customer did not leave a comment.

Sunny P.  |  Overall Experience 
Rating:
5.0

Nothing

MARK B. 
Rating:
5.0

Customer did not leave a comment.

ROGER G. 
Rating:
3.0

I went to go drop off the U-Haul and I guess you guys were close which is probably my bad I wish you guys would’ve had a drop box so I can drop the keys off

Channell J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bruce K. 
Rating:
1.0

I can't believe what Uhaul expects customers to do to complete a check-in of a vehicle after hours????? OMG I was never informed in-person about the extent of information that was needed to check-in my vehicle. Crazy!!!! I was never informed that I needed to take pictures of the interior, where the vehicle was parked and the mileage and gas gauge???? I guess I'm an employee of Uhaul??? I would like to be paid for the all the information they wanted and I was not informed about!!! I also returned the vehicle with more gas than I picked it up with and was not credited this amount???????? Absurd!! Social media will come back to bite you in the ......

CHERYL D. 
Rating:
5.0

Top notch and recommend to all.

LYNN B. 
Rating:
5.0

The staff were very friendly and helpful! I would definitely recommend this storage facility to friends!

christina a.  |  First Impressions 
Rating:
5.0

I was provided with excellent customer service.

Elvin W. 
Rating:
5.0

Excellent customer service and very friendly staff

GERMAN S. 
Rating:
5.0

Customer did not leave a comment.

DALE WILLIAM R. 
Rating:
4.0

Very friendly staff and a willingness to work with their customers.

LATANYA G. 
Rating:
5.0

Customer did not leave a comment.

ERIK K.  |  Overall Experience 
Rating:
5.0

Should not allow others to reserve a rented truck. Not every move goes by perfectly and sometimes people need to keep the truck longer and it causes huge problems.

DONALD W. 
Rating:
5.0

Customer did not leave a comment.

Benjamin S. 
Rating:
5.0

Customer did not leave a comment.

Claus R.  |  First Impressions 
Rating:
4.0

Staff made it simple and seamless to get set up and in place

ROBERT R.  |  First Impressions 
Rating:
5.0

Katie was awesome!!!

WILLIAM G. 
Rating:
4.0

Customer did not leave a comment.

LATANYA G. 
Rating:
5.0

Customer did not leave a comment.

MARY N. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THOMAS R.  |  Overall Experience 
Rating:
1.0

Went to pick up truck and they told me they didn't have a truck for me that I would have to go to another location. I showed them my reservation and they looked at me and said they were reserved for someone else. Very unprofessional and rude!

PATRICIA S. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
5.0

Very friendly service...what more can you ask for.

PEDRO C. 
Rating:
5.0

Customer did not leave a comment.

DYAN H. 
Rating:
5.0

The cargo van could use having a ramp. And a drop down step for short people. LoL But seriously the u-haul we went to was awesome. Everyone was do helpful. When we needed more time with the vehicle, they were very flexible. And the women that worked there were very friendly.

ROBIN B. 
Rating:
5.0

Customer did not leave a comment.

ALAN G. 
Rating:
5.0

Customer did not leave a comment.

Lucas M. 
Rating:
5.0

I was placed on waiting list for unit and called when available- great customer service experience

jodee t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JUNIUS H. 
Rating:
2.0

i reserved a truck for 19.99 a day, and changed to a van, and no one told me it would be 79.00 for the day, until i got the bill, what happen here?surely its not 49.99 more for a van than a pick up truck?

JAIME P. 
Rating:
4.0

Customer did not leave a comment.

LESA E. 
Rating:
5.0

Customer did not leave a comment.

Lawrence O. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY S. 
Rating:
5.0

Very nice workers and polite ..

Mindy T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DONAVAN B. 
Rating:
5.0

Staff was very helpful and friendly

JERRY C. 
Rating:
5.0

I still haven't received my receipt which was to be emailed to me last week. Hopefully it will make its way to my inbox soon.

JOSEPH P. 
Rating:
5.0

Excellent Service

ROBERT V. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

Every time I have come in, they have been wonderful. Katie also is wonderful! She helped me out!!

Tammy S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rand H.  |  Overall Experience 
Rating:
5.0

Hailey was really nice and very helpful, would definitely recommend her to anyone. She got us in and out really fast and was more professional and understanding than the other storage places we called. You did a amazing job hailey

Tyler B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory S. 
Rating:
5.0

Customer did not leave a comment.

TRACI L.  |  First Impressions 
Rating:
5.0

Great rental at great price. I completed the online pre-rental sign-in/set-up which led to a very efficient rental pick-up and drop-off.

Larry B. 
Rating:
5.0

Young lady helping (forgot name) was so helpful and very efficient. She’s going places

Sunny P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK N. 
Rating:
5.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

Great customer service

TERRY G. 
Rating:
5.0

Very Friendly and helpfull! I needed a 10×20 and they had none so they gave me 2 5×10's for the price of the 10×20. Then later I needed another 10×20 and they had none for 2 or more weeks.I asked them to call me when one became available and 2 days later they called! It was a life saver on a very complicated move!

Steve W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg R. 
Rating:
5.0

I'm a fan

JAMES C. 
Rating:
5.0

Great service, thank you!

John D.  |  Overall Experience 
Rating:
5.0

Me and my wife moved here to Az from Wa. and we have used you in both locations with trucks and a storage unit in Queen Creek, U-Haul has been above and beyond excellent service. Our greatest experience was our dealings with a very awesome employee named Delanee at the 7175 S Power Rd facility in Queens Creek, Az. She was so friendly and professional and made our move so much stress free. Thanks for everything. Ron/Jan P.

Ronald P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRACIE H. 
Rating:
5.0

Great service. Friendly and helpful.

Larry B. 
Rating:
5.0

Customer did not leave a comment.

lonnie G. 
Rating:
5.0

I had originally called the Uhaul owned facility in Gilbert , AZ , for storage of my utility trailer. Not having what i needed they asked me to hold. After fifteen seconds the gentleman let me know that if i wanted i would be notified when what i needed would be available , or another Uhaul location does have it available NOW. He told me location, phone number and approximately how many minutes away. I called the other location. The woman said that it just became available, and there was a waiting list but she would call back shortly. She called back in 11 minutes and said she called the other people on the list whom no longer needed storage. It was available now to me at 6:45 pm on a Friday night. I told her that i was on my way. I arrived and was on line behind 1 other customer. I was then met by a happy , bubbly CSR whom took care of my storage quickly , efficiently, and thoroughly offering all options and insurance of my rental. GREAT JOB in my opinion .

TOM R.  |  First Impressions 
Rating:
5.0

Super friendly staff and helpful

Rori P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANE H.  |  First Impressions 
Rating:
5.0

Great service, thank you!

John D.  |  First Impressions 
Rating:
2.0

The checking out of a truck process with my phone was impossible. The information of the location of the truck was wrong. The app stated the south side and it was on the North, We had to go inside to check out the truck. When first pulling into the driveway I was almost hit by a large blue SUV I was later told was a higher up in Uhaul driving. I was making a right into the drive and he was turning left. I guess I didnt turn fast enough as he almost hit me trying to avoid the on coming traffic and then drove into the exit gate to enter the building.

JOSE B. 
Rating:
5.0

The young lady that helped me was phenomenal! And knowledgeable! Great experience!

Shannon W. 
Rating:
5.0

The staff was so friendly and helpful! I accidently reserved the wrong type of truck (I needed a ramp and reserved one without). It was super easy to exchange! Also super easy to return. Highly recommend this location.

Tracy T. 
Rating:
5.0

Customer did not leave a comment.

Sandra K. 
Rating:
5.0

Professional, quick, equipment was newer and in good working order.

Brian C. 
Rating:
5.0

When I explained my issues with the appliance dolly she immediately told me she would refund the cost of the mistake.

ALLAN M. 
Rating:
5.0

Customer did not leave a comment.

Fred M. 
Rating:
5.0

Nothing everything was great.

DENISE C. 
Rating:
5.0

Customer did not leave a comment.

Tylor B. 
Rating:
5.0

Self check I. Is very cumbersome. You should be able to use more info we already have in our account to simplify the process

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Kathy F.  |  Overall Experience 
Rating:
5.0

Always a pleasant experience EVERY time I came into the office. Always greeted quickly with a cheerful Hello! Dalaney is the reason I rented at this facility when I was checking storage places in the area. Her pleasant greeting and answering all my questions made me rent on my first visit! Thank you Dalaney!! (sorry if I didn't spell your name with the correct spelling.)

John S.  |  Overall Experience 
Rating:
5.0

Great customer service ✔️

PABLO M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa V.  |  Overall Experience 
Rating:
5.0

Very good experience so far. Staff is very friendly and helpful

Patricia C.  |  First Impressions 
Rating:
5.0

The girl up front was very friendly and professional

Ronald P.  |  First Impressions 
Rating:
5.0

So polite and helpful, thank you

derek H. 
Rating:
5.0

Customer did not leave a comment.

Shae A. 
Rating:
5.0

Customer did not leave a comment.

Christopher I. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

Mario M. 
Rating:
5.0

Customer did not leave a comment.

JOHN E. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
3.0

After hours drop off.

TIMOTHY B. 
Rating:
5.0

Continue with what you are doing because you are super and professional

Richard H. 
Rating:
5.0

Customer did not leave a comment.

BARBARA T. 
Rating:
3.0

Great costumer service. Thank you.

IVETTE V. 
Rating:
5.0

Customer did not leave a comment.

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

Matt K. 
Rating:
5.0

Customer did not leave a comment.

sandra g.  |  Overall Experience 
Rating:
5.0

You guys should come up with some sort of loyalty program. I have used U Haul about 5 or 6 time in the last month and think a loyalty program would be a huge benefit for your frequent customers.

Ricky G. 
Rating:
5.0

My initial reservation was for a nearby location (SSC Auto Repair), and my reserved truck was not available at that location. I was able to get a truck from this location in Queen Creek and was treated very well by the staff given the situation that had occurred. I am probably not going to use Uhaul online again given this mistake on the scheduling part, but will instead call this location directly to schedule in the future.

David Q. 
Rating:
5.0

Customer did not leave a comment.

robert s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANISE M. 
Rating:
5.0

Nothing. Continue Excellent customer service.

Norena M. 
Rating:
5.0

Customer did not leave a comment.

Don A. 
Rating:
5.0

Great customer service, I would definitely use this location again.

Omar B. 
Rating:
2.0

I wasn't told when renting the truck that the charges were by the mile. This ended up being a much different charge than I was told to expect when renting the truck. Will use another company next time.

RYAN F. 
Rating:
5.0

Customer did not leave a comment.

Jamal J. 
Rating:
5.0

Customer did not leave a comment.

Mary R. 
Rating:
5.0

Customer did not leave a comment.

victor H. 
Rating:
5.0

Customer did not leave a comment.

EDMUND M. 
Rating:
5.0

Customer did not leave a comment.

JEREMY C. 
Rating:
5.0

They were very helpful and friendly when I had to change my rental term. The equipment was ready, clean and drove well. Whenever I rent from I haul I intend to use this service location.

Samuel N. 
Rating:
5.0

Customer did not leave a comment.

Jamal J. 
Rating:
5.0

Customer did not leave a comment.

Elysa C. 
Rating:
5.0

Customer did not leave a comment.

Andrew J. 
Rating:
5.0

Customer did not leave a comment.

mike m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pam J. 
Rating:
5.0

Customer did not leave a comment.

SANDRA D. 
Rating:
5.0

Hailey was great go Trump

Glenn S. 
Rating:
2.0

Had issues with obtaining keys. Verification online took forever and we lost an hour of our rent time. Customer service was not available to answer calls and wait time was long.

Herbert Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Mike W.  |  Overall Experience 
Rating:
5.0

Uhaul agent Caden Blum did a professional and rendered assistance fulfillment of his employment - well done

norman S. 
Rating:
5.0

Customer did not leave a comment.

NEIL G. 
Rating:
5.0

Customer did not leave a comment.

Bruce K.  |  Overall Experience 
Rating:
2.0

Payed for a 24 hour only received it for 3 hours. Truck smelled like goatS which I was told I was going to get a discount on when returning the truck to a lower fee per mileage but never did. Also purchased a tie down that only had one end of the tie down and was in usable having to return this as well

Garett G. 
Rating:
5.0

Very good customer service.

Eric D. 
Rating:
5.0

Very nice folks

JAMES C. 
Rating:
5.0

Very helpful and convenient.

William B.  |  First Impressions 
Rating:
5.0

The wifi was down when I got there so I did have to wait about 20 minutes. Otherwise everything went well.

Brent H. 
Rating:
5.0

I have had nothing but excellent experiences with U-Haul!

ALEX M.  |  First Impressions 
Rating:
5.0

The best experience renting from Uhaul!

Gary P. 
Rating:
5.0

Online service

Leo P. 
Rating:
5.0

Everything was great

Roger A. 
Rating:
5.0

The two young ladies that were working on July 30 were pleasant and engaging. I was in the middle of a long day and they made it just a little better by being fun and friendly! Thank you! My reservation was overbooked I guess, so my 10 x 20 unit was substituted for 2 10x10 units. I am ok with the change but was required to purchase an additional lock as a result. I pleasantly asked the ladies if they could work with me on the 2nd lock and they stated that they didn't have the authority but would ask someone else...I don't feel I should be charged for a second lock when the change was not of my doing? What do you think?

DAVID V.  |  First Impressions 
Rating:
5.0

Wash the windshield

BRIAN C. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY P. 
Rating:
5.0

Easy drop off and convenient for my location

Joelle L. 
Rating:
5.0

This is a well run facility. Staff was always available and helpful. I highly recommend it.

Dennis W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

douglas e.  |  First Impressions 
Rating:
5.0

Great staff and very helpful !

Paul G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doug S.  |  Overall Experience 
Rating:
5.0

First Month free is very nice.

Mike W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott N.  |  First Impressions 
Rating:
5.0

Great experience and staff was very helpful.

Michael Y.  |  Overall Experience 
Rating:
5.0

Great customer service, would recommend them to anyone

louie r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

thorin h.  |  First Impressions 
Rating:
5.0

Very nice people! Very helpful.

VICKI R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Viviana m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ryan P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Adam S.  |  Overall Experience 
Rating:
5.0

Hannah is delightful, she has helped me with several van rentals and now with RV storage. I was on a waiting list for a spot and Hannah called, let me tour, and quickly booked the spot for me. I am very happy to store my RV much closer to home now!

Lorie S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chalet F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jessica D.  |  Online Move In 
Rating:
5.0

Hannah was always pleasant and helpful. I would use this facility again.

Sherley H.  |  Overall Experience 
Rating:
5.0

They were the most awesome helpful people! They were great to help us get our storage and assist with boxes. We will bring them all back to them once we finish moving! Absolutely stupendous!

Ann H.  |  Overall Experience 
Rating:
5.0

Hannah was wonderful! Polite and very helpful, she made this so easy. Really appreciated her guidance for a storage room and our supplies. Great customer service!

Ann H.  |  First Impressions 
Rating:
5.0

Staff was nice & honest Much better than our experience with Pubic Storage

Gary C.  |  First Impressions 
Rating:
5.0

Hannah is very polite and knowledgeable about the property. The unit was available as she stated and ready for move-in as promised. Thank you, will let others know of this facility.

Terry S.  |  First Impressions 
Rating:
5.0

Our experience was everything we needed it to be. I recommend using this facility for your storage needs.

jeff c.  |  Overall Experience 
Rating:
5.0

Pleasant, task accomplished quickly, professionally.

Gary D.  |  First Impressions 
Rating:
5.0

Excellent customer service by Dylanney and the other young girl there.They are both an asset to your company.Very refreshing to see such GREAT customer service these days by younger people.

John S.  |  First Impressions 
Rating:
5.0

Hannah was very helpful and informative. Thank you!

Craig L.  |  Overall Experience 
Rating:
4.0

I always go to uhaul

Craig L.  |  First Impressions 
Rating:
3.0

All was good for this move...

Steven W.  |  Overall Experience 
Rating:
5.0

Hannah was very helpful and accommodating..

Rebecca M.  |  First Impressions 
Rating:
5.0

The best customer service I have experienced. Love this place!

Sherley H.  |  First Impressions 
Rating:
5.0

Great customer service

Paul W.  |  First Impressions 
Rating:
5.0

I just relocated from Kansas. You guys were very nice, and helpful.

Towanda G.  |  First Impressions 
Rating:
5.0

Service was awesome, very friendly!!!

CARMON R.  |  Reservation 
No reviews have been submitted for this location.

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