The staff were very friendly and helpful! I would definitely recommend this storage facility to friends!christina a. | First Impressions
Customer Reviews for U-Haul Moving & Storage of Power Ranch
Queen Creek, AZ 85142
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was provided with excellent customer service.Elvin W.
Excellent customer service and very friendly staffGERMAN S.
Customer did not leave a comment.DALE WILLIAM R.
Very friendly staff and a willingness to work with their customers.LATANYA G.
Customer did not leave a comment.ERIK K. | Overall Experience
Should not allow others to reserve a rented truck. Not every move goes by perfectly and sometimes people need to keep the truck longer and it causes huge problems.DONALD W.
Customer did not leave a comment.Benjamin S.
Customer did not leave a comment.Claus R. | First Impressions
Staff made it simple and seamless to get set up and in placeROBERT R. | First Impressions
Katie was awesome!!!WILLIAM G.
Customer did not leave a comment.LATANYA G.
Customer did not leave a comment.MARY N.
Customer did not leave a comment.NATHANIEL D. | First Impressions
Customer did not leave a comment.THOMAS R. | Overall Experience
Went to pick up truck and they told me they didn't have a truck for me that I would have to go to another location. I showed them my reservation and they looked at me and said they were reserved for someone else. Very unprofessional and rude!PATRICIA S.
Customer did not leave a comment.Brian F.
Very friendly service...what more can you ask for.PEDRO C.
Customer did not leave a comment.DYAN H.
The cargo van could use having a ramp. And a drop down step for short people. LoL But seriously the u-haul we went to was awesome. Everyone was do helpful. When we needed more time with the vehicle, they were very flexible. And the women that worked there were very friendly.ROBIN B.
Customer did not leave a comment.ALAN G.
Customer did not leave a comment.Lucas M.
I was placed on waiting list for unit and called when available- great customer service experiencejodee t. | First Impressions
Customer did not leave a comment.JUNIUS H.
i reserved a truck for 19.99 a day, and changed to a van, and no one told me it would be 79.00 for the day, until i got the bill, what happen here?surely its not 49.99 more for a van than a pick up truck?JAIME P.
Customer did not leave a comment.LESA E.
Customer did not leave a comment.Lawrence O.
Customer did not leave a comment.ANTHONY S.
Very nice workers and polite ..MIndy T. | First Impressions
Customer did not leave a comment.DONAVAN B.
Staff was very helpful and friendlyJERRY C.
I still haven't received my receipt which was to be emailed to me last week. Hopefully it will make its way to my inbox soon.JOSEPH P.
Excellent ServiceROBERT V.
Customer did not leave a comment.Steve C.
Every time I have come in, they have been wonderful. Katie also is wonderful! She helped me out!!Tammy S. | Overall Experience
Customer did not leave a comment.Rand H. | Overall Experience
Hailey was really nice and very helpful, would definitely recommend her to anyone. She got us in and out really fast and was more professional and understanding than the other storage places we called. You did a amazing job haileyTyler B. | First Impressions
Customer did not leave a comment.Gregory S.
Customer did not leave a comment.TRACI L. | First Impressions
Great rental at great price. I completed the online pre-rental sign-in/set-up which led to a very efficient rental pick-up and drop-off.Larry B.
Young lady helping (forgot name) was so helpful and very efficient. She’s going placesSunny P. | First Impressions
Customer did not leave a comment.MARK N.
Customer did not leave a comment.RICHARD C.
Great customer serviceTERRY G.
Very Friendly and helpfull! I needed a 10×20 and they had none so they gave me 2 5×10's for the price of the 10×20. Then later I needed another 10×20 and they had none for 2 or more weeks.I asked them to call me when one became available and 2 days later they called! It was a life saver on a very complicated move!Steve W. | First Impressions
Customer did not leave a comment.Greg R.
I'm a fanJAMES C.
Great service, thank you!John D. | Overall Experience
Me and my wife moved here to Az from Wa. and we have used you in both locations with trucks and a storage unit in Queen Creek, U-Haul has been above and beyond excellent service. Our greatest experience was our dealings with a very awesome employee named Delanee at the 7175 S Power Rd facility in Queens Creek, Az. She was so friendly and professional and made our move so much stress free. Thanks for everything. Ron/Jan P.Ronald P. | Overall Experience
Customer did not leave a comment.TRACIE H.
Great service. Friendly and helpful.Larry B.
Customer did not leave a comment.lonnie G.
I had originally called the Uhaul owned facility in Gilbert , AZ , for storage of my utility trailer. Not having what i needed they asked me to hold. After fifteen seconds the gentleman let me know that if i wanted i would be notified when what i needed would be available , or another Uhaul location does have it available NOW. He told me location, phone number and approximately how many minutes away. I called the other location. The woman said that it just became available, and there was a waiting list but she would call back shortly. She called back in 11 minutes and said she called the other people on the list whom no longer needed storage. It was available now to me at 6:45 pm on a Friday night. I told her that i was on my way. I arrived and was on line behind 1 other customer. I was then met by a happy , bubbly CSR whom took care of my storage quickly , efficiently, and thoroughly offering all options and insurance of my rental. GREAT JOB in my opinion .TOM R. | First Impressions
Super friendly staff and helpfulRori P. | First Impressions
Customer did not leave a comment.SHANE H. | First Impressions
Great service, thank you!John D. | First Impressions
The checking out of a truck process with my phone was impossible. The information of the location of the truck was wrong. The app stated the south side and it was on the North, We had to go inside to check out the truck. When first pulling into the driveway I was almost hit by a large blue SUV I was later told was a higher up in Uhaul driving. I was making a right into the drive and he was turning left. I guess I didnt turn fast enough as he almost hit me trying to avoid the on coming traffic and then drove into the exit gate to enter the building.JOSE B.
The young lady that helped me was phenomenal! And knowledgeable! Great experience!Shannon W.
The staff was so friendly and helpful! I accidently reserved the wrong type of truck (I needed a ramp and reserved one without). It was super easy to exchange! Also super easy to return. Highly recommend this location.Tracy T.
Customer did not leave a comment.Sandra K.
Professional, quick, equipment was newer and in good working order.Brian C.
When I explained my issues with the appliance dolly she immediately told me she would refund the cost of the mistake.ALLAN M.
Customer did not leave a comment.Fred M.
Nothing everything was great.DENISE C.
Customer did not leave a comment.Tylor B.
Self check I. Is very cumbersome. You should be able to use more info we already have in our account to simplify the processMichael M.
Customer did not leave a comment.Kathy F. | Overall Experience
Always a pleasant experience EVERY time I came into the office. Always greeted quickly with a cheerful Hello! Dalaney is the reason I rented at this facility when I was checking storage places in the area. Her pleasant greeting and answering all my questions made me rent on my first visit! Thank you Dalaney!! (sorry if I didn't spell your name with the correct spelling.)John S. | Overall Experience
Great customer service ✔️PABLO M. | First Impressions
Customer did not leave a comment.Melissa V. | Overall Experience
Very good experience so far. Staff is very friendly and helpfulPatricia C. | First Impressions
The girl up front was very friendly and professionalRonald P. | First Impressions
So polite and helpful, thank youderek H.
Customer did not leave a comment.Shae A.
Customer did not leave a comment.Christopher I.
Customer did not leave a comment.JOHN R.
Customer did not leave a comment.Mario M.
Customer did not leave a comment.JOHN E.
Customer did not leave a comment.Scott S.
After hours drop off.TIMOTHY B.
Continue with what you are doing because you are super and professionalRichard H.
Customer did not leave a comment.BARBARA T.
Great costumer service. Thank you.IVETTE V.
Customer did not leave a comment.Kenneth P.
Customer did not leave a comment.Matt K.
Customer did not leave a comment.sandra g. | Overall Experience
You guys should come up with some sort of loyalty program. I have used U Haul about 5 or 6 time in the last month and think a loyalty program would be a huge benefit for your frequent customers.Ricky G.
My initial reservation was for a nearby location (SSC Auto Repair), and my reserved truck was not available at that location. I was able to get a truck from this location in Queen Creek and was treated very well by the staff given the situation that had occurred. I am probably not going to use Uhaul online again given this mistake on the scheduling part, but will instead call this location directly to schedule in the future.David Q.
Customer did not leave a comment.robert s. | Overall Experience
Customer did not leave a comment.ANISE M.
Nothing. Continue Excellent customer service.Norena M.
Customer did not leave a comment.Don A.
Great customer service, I would definitely use this location again.Omar B.
I wasn't told when renting the truck that the charges were by the mile. This ended up being a much different charge than I was told to expect when renting the truck. Will use another company next time.RYAN F.
Customer did not leave a comment.Jamal J.
Customer did not leave a comment.Mary R.
Customer did not leave a comment.victor H.
Customer did not leave a comment.EDMUND M.
Customer did not leave a comment.JEREMY C.
They were very helpful and friendly when I had to change my rental term. The equipment was ready, clean and drove well. Whenever I rent from I haul I intend to use this service location.Samuel N.
Customer did not leave a comment.Jamal J.
Customer did not leave a comment.Elysa C.
Customer did not leave a comment.Andrew J.
Customer did not leave a comment.mike m. | First Impressions
Customer did not leave a comment.Pam J.
Customer did not leave a comment.SANDRA D.
Hailey was great go TrumpGlenn S.
Had issues with obtaining keys. Verification online took forever and we lost an hour of our rent time. Customer service was not available to answer calls and wait time was long.Herbert Kevin R.
Customer did not leave a comment.Mike W. | Overall Experience
Uhaul agent Caden Blum did a professional and rendered assistance fulfillment of his employment - well donenorman S.
Customer did not leave a comment.NEIL G.
Customer did not leave a comment.Bruce K. | Overall Experience
Payed for a 24 hour only received it for 3 hours. Truck smelled like goatS which I was told I was going to get a discount on when returning the truck to a lower fee per mileage but never did. Also purchased a tie down that only had one end of the tie down and was in usable having to return this as wellGarett G.
Very good customer service.Eric D.
Very nice folksJAMES C.
Very helpful and convenient.William B. | First Impressions
The wifi was down when I got there so I did have to wait about 20 minutes. Otherwise everything went well.Brent H.
I have had nothing but excellent experiences with U-Haul!ALEX M. | First Impressions
The best experience renting from Uhaul!Gary P.
Online serviceLeo P.
Everything was greatRoger A.
The two young ladies that were working on July 30 were pleasant and engaging. I was in the middle of a long day and they made it just a little better by being fun and friendly! Thank you! My reservation was overbooked I guess, so my 10 x 20 unit was substituted for 2 10x10 units. I am ok with the change but was required to purchase an additional lock as a result. I pleasantly asked the ladies if they could work with me on the 2nd lock and they stated that they didn't have the authority but would ask someone else...I don't feel I should be charged for a second lock when the change was not of my doing? What do you think?DAVID V. | First Impressions
Wash the windshieldBRIAN C.
Customer did not leave a comment.BRADLEY P.
Easy drop off and convenient for my locationJoelle L.
Easily completed reservation date, size of rental, time needed etc. online. Confirmed rental online. Upon arrival the day request, vehicle parked with convenient accessibility & ready to go. Staff member at site, a gentleman age 20 something, was helpful, pleasant, professional & knowledgeable. Great experience! Thank you.KELLY D.
The people were very helpful in a difficult situation. The first location could not get the u haul connections so they referred me to the Power Road location and they did a great job getting my truckFRANKLIN D.
This is a well run facility. Staff was always available and helpful. I highly recommend it.Dennis W. | Overall Experience
Customer did not leave a comment.douglas e. | First Impressions
Nothing noted at this time.GEORGE Z.
Customer did not leave a comment.DENNIS S.
Cyst service rep was top notchAlex V.
Excellent staff responsiveness. Easy check in and check out. Clean equipment.Brian C.
Woman in the front office was very professional.Tim I.
Great staff and very helpful !Paul G. | Overall Experience
Very fast process for pick up and return and Delanee was helpful and friendly Loved that sign was present for face masks being work for team members and customersJohn P.
Great customer service! By doing online check-in, I was in and out within 5-10 min.Heidi B.
Customer did not leave a comment.Doug S. | Overall Experience
First Month free is very nice.Mike W. | First Impressions
Customer did not leave a comment.Scott N. | First Impressions
Great experience and staff was very helpful.Michael Y. | Overall Experience
Great customer service, would recommend them to anyonelouie r. | Overall Experience
Customer did not leave a comment.STEPHANIE G. | Overall Experience
Customer did not leave a comment.Nick S. | Overall Experience
Customer did not leave a comment.Melissa V. | First Impressions
Customer did not leave a comment.thorin h. | First Impressions
Very nice people! Very helpful.VICKI R. | Overall Experience
Customer did not leave a comment.Viviana m. | Overall Experience
Customer did not leave a comment.Ryan P. | Overall Experience
Customer did not leave a comment.Adam S. | Overall Experience
Hannah is delightful, she has helped me with several van rentals and now with RV storage. I was on a waiting list for a spot and Hannah called, let me tour, and quickly booked the spot for me. I am very happy to store my RV much closer to home now!Lorie S. | First Impressions
Customer did not leave a comment.Chalet F. | First Impressions
Customer did not leave a comment.jessica D. | Online Move In
Hannah was always pleasant and helpful. I would use this facility again.Sherley H. | Overall Experience
They were the most awesome helpful people! They were great to help us get our storage and assist with boxes. We will bring them all back to them once we finish moving! Absolutely stupendous!Ann H. | Overall Experience
Hannah was wonderful! Polite and very helpful, she made this so easy. Really appreciated her guidance for a storage room and our supplies. Great customer service!Ann H. | First Impressions
Staff was nice & honest Much better than our experience with Pubic StorageGary C. | First Impressions
Hannah is very polite and knowledgeable about the property. The unit was available as she stated and ready for move-in as promised. Thank you, will let others know of this facility.Terry S. | First Impressions
Our experience was everything we needed it to be. I recommend using this facility for your storage needs.jeff c. | Overall Experience
Pleasant, task accomplished quickly, professionally.Gary D. | First Impressions
Excellent customer service by Dylanney and the other young girl there.They are both an asset to your company.Very refreshing to see such GREAT customer service these days by younger people.John S. | First Impressions
Hannah was very helpful and informative. Thank you!Craig L. | Overall Experience
RfgAna A. | Overall Experience
I always go to uhaulCraig L. | First Impressions
All was good for this move...Steven W. | Overall Experience
Thought the advertised rental on your vehicles was misleading. We traveled 119 miles, and ended up paying a great deal more that your touted amount. You should have a graduated scale for excess miles.Pamela P. | Overall Experience
The lady that helped me was awesome very helpful. Thank youRobert A. | First Impressions
Good accessibility, the drive up units are the only way to go.John G. | Overall Experience
Hannah was very helpful and accommodating..Rebecca M. | First Impressions
I forget her name but she was very very helpful in every way. At the counter when I first walked in during the time I was there etc. I would recommend themKen B. | Overall Experience
Didn’t have no problemsTai z. | First Impressions
Hannah is amazing &on top of her game, i will rec. due to my experience with hannah. The other lady, every question was answered "i dont know i need to ask my supervisor! READ THE UHAUL PANTHELT LADYJenny R. | Overall Experience
The best customer service I have experienced. Love this place!Sherley H. | First Impressions
I have never rented a storage unit before. That was the most insanely simple process ever. Great job uhaul. In a world that is seemingly always more complicated than it has to be you guys are not.Jeffrey W. | First Impressions
Hey young lady that helped me was very kind, very efficient and very knowledgeable. I told her what my family's needs are and she was able to accommodate them.Jenny R. | First Impressions
Excellent serviceBrenda V. | Overall Experience
The young lady at UHaul was outstandingJERRI C. | First Impressions
Great customer servicePaul W. | First Impressions
The mover that was suppose to unload my truck (Sun City Muscle Movers), did not show up. A HUGH Thank you to Allie Gonzalez for all her help in finding someone to unload my truck.melvina w. | First Impressions
I went to pick up my trailer for a trip and found they had rented the other half of my space to another person. The size of both of our camping trailers where such that we only had 6 inches of clearaSCOTT B. | Overall Experience
Allie, the manager is very efficient with the cleanliness and running the facility. However, she could use training in customer service; two of my four contacts with her were less than pleasant.victoria/robert o. | Overall Experience
I just relocated from Kansas. You guys were very nice, and helpful.Towanda G. | First Impressions
You were all great!Kelly J. | Overall Experience
I was extremely pleased with the assistance provided to me by William when I arrived to pick up my vehicle after 8 months in storage. Ali was most helpful too in finalizing the storage fee.PAUL G. | Overall Experience
the staff are very plesant and helpful. My entire storage stay was perfect.Patricia W. | Overall Experience
.Edward D. | Overall Experience
I will highly recommend your facility to anyone friends, family and let them know how happy I was with your facilityAngela P. | Overall Experience
The staff was friendly & compassionate.Sandra C. | Overall Experience
The facilty is very clean and the staff exceptional.Patricia W. | Reservation
Great customer serviceMadison F. | Reservation
Service was awesome, very friendly!!!CARMON R. | Reservation
Absolutely exceptional customer service! Made the process of getting my storage unit completely seamless and stress free. The staff is beyond kind! Will most definitely be recommending!Katie W. | Reservation
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!