Was 4 hours early to pick up and they aloud me to get my truck ðŸ‘ðŸ‘👠I returned the truck 4 hours before needed too WIN WINðŸ‘
Customer Reviews for U-Haul Moving & Storage of Reading
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Reading
I will thanks to Uhaul to give me the opportunity
I move out of the storage rooms and was still charge for a other month
Nice people and they Will work with you
All my belongings had mouse pup all over, the mouse ate my new mop, moving out day was agravering, the man that works they park a truck in the midle and I was waiting for him to MOVED so I can continue driving to my storage unit to removed my belongings he was talking there with the other workers, he saw me there standing waiting for him to moved the truck after tired of waiting I got out of my van and told him to moved the truck so I can continue removed my thjngs out of the storage, finally he did, then Iwas putting the code to open th he gate, and the gate didn't want to open I try 4 times, I saw the man that works there outside I ask him why the gate don't want to open he put a code in to try to open the gate and didn't open, then he realized he park one of the trucks to closed to the gate that the truck was preventing the gate to open, everytime we put the code in the gate was hitting the truck, what a mess!
Very nice and very helpful. Thanh you
They truly worked with me an was very caring.
Excellent & exceptional service by this team, thanks guys!!
Your general manager there and some of the staff were very rude and unhelpful when I got behind on storage payments and never gave me any options other than to pay the full amount owed.
No coment
Thank yous
Wait time for storage shed was a hour and a half Was told we could have truck till Saturday than was told had to be returned by Friday by 645 And had to wait that long than was told free storage no
First time I used this service but not the last one. Keep the excellent service!
Jessica was amazing. She went above and beyond for me. I was having a horrible day and she literally helped me through it. The facility is lucky to have her. Shana helped me later and did great also
I recommend this U-Haul Storage Facility to all my friends.
Uhaul damage a four bedroom house of my belongings I wasnt offered another unit and my things continued to get destroyed until I was about to remove them also an AC and a side tabke was missing out
Where is there discount? Had damage to my things in storage 5/28/2018 Claim no#-(01045109-2018)
Many, many problems from beginning contact to final dropoff. 139 characters is not enough.
You sold my items without even sending me a final notice. I live out of state . Nothing was sent certified mail to make sure I received notice of any sale.And now you want a rating??? YOU ARE HORRIBLE
I lost more than $5,000 dollar in my storage because I cannot pay my rent and the company sold my stuff for less than 300 and send me a bill of the remaining debt of 200+. I old less than $600 dollar
easy to start and end storage agreement
There was rat feces and urine over half of my belongings that I had to leave, including my queen bed. No one seemed to care. It turned out to be a lost for me. I have to repurchase items.
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