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Denisis M | Overall ExperienceSelf Storage Units in Reading, PA, 19601
U-Haul Moving & Storage of Reading
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The staff was nice and kind. They help me pick the right size truck that I need. And the staff was very fast and helpful.Thank you so much uhaul😀😀😀😀
yolanda u | Overall ExperienceThe customer service was excellent!..
KHADESIA J | First ImpressionsThe original unit that I rented out the ceiling was torn out and it rained inside of the unit I was given excuses I was fraudulently charged for unit I didn't have to pay for they called my phone the staff did and harass me basically and so I had to call corporate office and then I no longer was harassed saying that I needed to pay I needed to pay
erica t | Overall ExperienceVery professional and welcoming. The office team and manager went above and beyond to provide excellent customer care. They elevate the U-Haul brand,. and upper management has to be proud of this team.
CHARLES K | First ImpressionsExcellent staff,very friendly and professional.
DARREN M | First ImpressionsThe storage unit didn’t have any lights inside to see anything when putting in or taking out stuff but it was well kept
JUAN F | Overall ExperienceI am fully satisfied with the unit and service provided by UHaul and the staff.
Mia R | Overall ExperienceIt would have been more convenient if it had been a 24/7 access. I work 2nd shift and when I got out of work; I didn't have access to the storage.
letty v | Overall ExperienceStaff went above and beyond to be helpful despite the miscommunication caused by notes not taken by the national office when we talked to them. This was thankfully cleared up when we talked to the Reading team when we showed up to dropped off our trailer. They did everything to help us out after our long tumultuous drive up from Georgia.
thomas B | First ImpressionsVery good
Ramon M | Overall ExperienceThe only problem I found uncooked rice in some of my boxes when I looked up what it could be it was some kind of insect that was in those boxes i don’t how they got in I had to wash all those clothes over all thank you
Reylinn I | Overall Experience