Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gentleman helped me take trailer off car and was very helpful.
SCOTT H
Rating:
5.0
Customer did not leave a comment.
DAWN S
Rating:
5.0
Overall, I found renting from U-Haul is very frustrating. The original place I chose to pick-up said they had no trucks. They directed me here the day before and the pick up was not convenient. Although this location was nice and efficient, I still would not necessarily recommend u-haul to a friend
Jennifer L
Rating:
5.0
Customer did not leave a comment.
Simone J
Rating:
5.0
Customer did not leave a comment.
SIMONE J
Rating:
5.0
Customer did not leave a comment.
FRANK K
Rating:
5.0
Your new system is much improved and much faster transaction. Equipment was old, but still OK.
JAMES S
Rating:
5.0
great service and friendly staff
WANDA S
Rating:
1.0
I was given conflicting information about self dispatching a truck. I ended up having to wait until 9a when the store opened to get it resolved and by that time, the person in front of me had taken the last 26 foot truck. I will definitely not be using this location again.
QUATONA J
Rating:
5.0
Customer did not leave a comment.
CARL Y
Rating:
5.0
Customer did not leave a comment.
JOHN P
Rating:
5.0
Customer did not leave a comment.
MARIO A
Rating:
5.0
Una muy buena experiencia
Fredy m
Rating:
4.0
Have a closer location with the same equipment near Moncks Corner
PATRICK S
Rating:
4.0
Customer did not leave a comment.
LISA M
Rating:
5.0
Customer did not leave a comment.
Michael E
Rating:
5.0
Customer did not leave a comment.
ELGIN B
Rating:
5.0
Customer did not leave a comment.
Leighanne W
Rating:
3.0
Customer did not leave a comment.
Oanh D
Rating:
5.0
Customer did not leave a comment.
DAVID M
Rating:
5.0
Everything was very easy checked in got my van and when I came back, I pulled up and there was a gentleman there and he checked me out right there got my car went home. I would recommend this to my family and friends.
CATHY F
Rating:
5.0
Customer did not leave a comment.
Glenn D
Rating:
5.0
Customer did not leave a comment.
Steven R
Rating:
3.0
Customer did not leave a comment.
JEREMY J
Rating:
1.0
The truck is allover the road steering bad. Driver door broken at 1.29 per mile is robbery
WILLIAM P
Rating:
5.0
Customer did not leave a comment.
GERALD W
Rating:
4.0
Customer did not leave a comment.
GARY S
Rating:
5.0
The young lady that assisted me was very helpful and polite!
NADINE F
Rating:
5.0
Customer did not leave a comment.
James T
Rating:
5.0
Customer did not leave a comment.
TREY C
Rating:
4.0
Customer did not leave a comment.
DERREK H
Rating:
1.0
I was promised by two different individuals, customer service who rotated my account and the location manager Johnnie who verified the offer and assured me he would make happen, that I would not pay for an amount equivalent to 12 miles of charges.
BRAD D
Rating:
3.0
Customer did not leave a comment.
SCOTT B
Rating:
4.0
Customer did not leave a comment.
MELINDA C
Rating:
5.0
Customer did not leave a comment.
Joseph B
Rating:
5.0
Customer did not leave a comment.
Christopher T
Rating:
5.0
Customer did not leave a comment.
CLINT R
Rating:
5.0
Customer did not leave a comment.
Tristan T
Rating:
5.0
Customer did not leave a comment.
JERMAINE S
Rating:
4.0
Nice service
Nichol P
|
Overall Experience
Rating:
5.0
Fast and friendly
MARTIN M
Rating:
5.0
Friendly staff. Made drop off seamless.
TERESA M
Rating:
5.0
Check in and check out process was fast and easy. Staff who assisted were fantastic. Good, helpful staff!
Jay H
Rating:
5.0
Customer did not leave a comment.
Daniel c
Rating:
5.0
Customer did not leave a comment.
TOMMY W
Rating:
5.0
The manger here is the best, helpful and so kind! He has a good staff as well very good experience my first time using U-Haul.
CANDACE C
Rating:
5.0
Customer did not leave a comment.
Kirstin S
|
First Impressions
Rating:
5.0
Staff were very helpful at pickup and return!
KIMBERLY J
Rating:
3.0
Customer did not leave a comment.
TRAVIS S
Rating:
5.0
Customer did not leave a comment.
Abdias C
Rating:
5.0
Customer did not leave a comment.
ROBERT D
Rating:
5.0
Great team and products offered. I come here often and they alwsys over deliver! Thanks team!
ANTONIO D
Rating:
5.0
Great customer service best location in Charleston
CHRISTOPHER S
Rating:
5.0
Customer did not leave a comment.
Stephanie S
Rating:
5.0
Customer did not leave a comment.
CHARLES B
Rating:
5.0
Everyone who worked there were so helpful and nice.
Michael E
Rating:
5.0
Patch the mouse holes in the walls with steel reinforced plaster. I need that corner for storage.
Thomas C
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Beverly G
Rating:
5.0
Customer did not leave a comment.
CHARLES B
Rating:
5.0
Sería bueno tuvieran representación en español para las personas que no hablan inglés y que sean un poco amables. Todo lo demás muy bien, fue rápido el tramite,
ANA T
Rating:
5.0
Customer did not leave a comment.
DAVID H
Rating:
4.0
Customer did not leave a comment.
WILLIAM J
Rating:
5.0
Friendly and professional staff. In and out in 10 minutes
MARTIN M
Rating:
5.0
Customer did not leave a comment.
James P
|
Online Move In
Rating:
4.0
Customer did not leave a comment.
DAVID W
Rating:
5.0
The step here is good kind and were extremely helpful with an issue that I had
Matthew S
|
First Impressions
Rating:
5.0
Nothing
CHARLES B
Rating:
5.0
Nothing
CHARLES B
Rating:
1.0
Not attempting to scavenger through my personal belongings and steal things and correctly fit the transport on correctly.
Paul F
Rating:
5.0
Customer did not leave a comment.
ANGALITIA C
Rating:
3.0
Customer did not leave a comment.
FRANCIS R
Rating:
5.0
Nothing.
charles B
Rating:
4.0
Customer did not leave a comment.
Sylvia B
Rating:
5.0
GM customer service is awesome. The female with the dreads with very professional. Great location!
LaTasha E
Rating:
3.0
Friendly people. Rough side of town
Mason H
Rating:
5.0
Very helpful!
Elizabeth J
Rating:
5.0
Everything was great. Reservation was easy. Jaime at the location was terrific.
Sarah H
Rating:
5.0
The People Was Very Nice
THOMAS V
Rating:
5.0
Customer did not leave a comment.
Bryan S
Rating:
1.0
Worst experience ever. These people ignored me. They would not speak or answer questions. Dropped off the u haul and they took it without verifying any information from me and literally ignored me when I was asking questions.
We went to who seemed like the customer service person and asked are we good to go and he replied with he doesn't handle that. This was the most odd experience and worst service ever. It was a complete 180 from the pick up location or any other u haul services I've used in the past in other cities.
You need to get a higher level person to audit this location because nobody will want to use u haul after this experience.
JOSEPH G
Rating:
2.0
very upset with this location. We returned right after they closed, minutes after 7pm. Had problems using the ap to do the return. called customer service who made the notes in the return, after I emailed her the pictures. Was charged for additional fees. Have tried calling location and just get put on hold. I do not feel I should have been charged, $40 for another day, $15 for insurance and $20 for after hours.
Catherine S
Rating:
4.0
Customer did not leave a comment.
James R
Rating:
5.0
Customer did not leave a comment.
DOUGLAS B
Rating:
3.0
Customer did not leave a comment.
Stephanie G
Rating:
5.0
Customer did not leave a comment.
CHARLES C
Rating:
5.0
Customer did not leave a comment.
RICHARD B
Rating:
5.0
Superb equipment and service. Great crew!
HEYWARD H
Rating:
5.0
Customer did not leave a comment.
CERVANDO T
|
First Impressions
Rating:
3.0
I am not happy with the fact that I wasn't able to drop off the truck at a location closer to my destination. It was frustrating have to drive 25 minutes out of my way.
FRANCISCO C
Rating:
5.0
Customer did not leave a comment.
Michael C
Rating:
5.0
Person who checked me in was Excellent
Timothy C
Rating:
5.0
Customer did not leave a comment.
LONICE D
Rating:
5.0
Customer did not leave a comment.
KHALEA K
Rating:
5.0
Customer did not leave a comment.
ROBERT M
Rating:
5.0
I stored windows wrapped in plastic and there was rat feces on my windows. Although the unit had no trash it was filled with rats which habit diseases.
KIMBERLY J
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
LESLIE W
Rating:
5.0
The rental went smoothly and we experienced good customer service. Keep it up!!
BRODERICK S
Rating:
5.0
Customer did not leave a comment.
SHARON G
Rating:
4.0
The guy who took care of me was amazing
MOHAMMAD S
Rating:
2.0
After waiting nearly 6 hours with no updates, the wiring was never hooked up and there are functions on my car that no longer work and must be fixed. Blind Spot Assist is Inoperative. U-haul needs to fix this ASAP.
peter d
Rating:
5.0
Customer did not leave a comment.
JILL H
Rating:
5.0
Great customer service from pick-up to drop-off!!! 10✨
CIERRA T
Rating:
4.0
Customer did not leave a comment.
ERNEST R
Rating:
5.0
The agent I interacted with is a gem. Made for a memorable experience.
LAWRENCE M
Rating:
5.0
Customer did not leave a comment.
ANTWOIN T
Rating:
5.0
Customer did not leave a comment.
Alvin P
Rating:
5.0
Nothing!!! Explained everything up front, the wait to get rental was reasonable, the rental vehicle was exactly perfect for the job, the check back in was very easy, and the cost was exactly what was expected. Plus, the people who work there are very honest!
Christopher C
Rating:
4.0
I didn’t get my furniture mats, but everything else was dope. Appreciate y’all
Eric R
|
First Impressions
Rating:
5.0
Thank you
Jhana B
|
Online Move In
Rating:
5.0
Professional Staff. Very Helpful.
elizabeth g
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
Shaunna M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SASHA C
|
Overall Experience
Rating:
5.0
My move from Ft.Worth, TX to North Charleston, SC, went fine. Both U-Haul stores and people at each end were great, the truck was great too. .
CHARLES R
|
First Impressions
Rating:
5.0
People were good
Jadon K
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHAKIA R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Veryl G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jermane B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
amanda R
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ashland H
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Leslie R
|
Overall Experience
Rating:
4.0
Wish it was a drive up
Travin J
|
First Impressions
Rating:
5.0
Very helpful and courtesy
angela s
|
Overall Experience
Rating:
4.0
Thank you for keeping my storage items safe for the last 9 years. My moving out expectations and experience was very professional. Thank you!
LEANN W
|
Overall Experience
Rating:
2.0
I will not do business far as hear anymore, we're trying to charge me for stores that I never even got into, and they don't really pay attention to the accounts because if they did they will see that I never gained access to this but I finally got mine situation handle weeks after the incident occurred, Casey was cool but other staff members need a reality check on attitude and work ethic
NAKISHA C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
berton g
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
KATRINA W
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
Antonio S
|
Overall Experience
Rating:
3.0
I said average because i really don’t under why you get flagged for someone else mess! Then if that person doesn’t pay you can’t rent a truck, that is VERY disturbing! But other than that uhaul was good to me.
rohnesha l
|
Overall Experience
Rating:
5.0
Top notch customer service.
MICHAEL A
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Sierra C
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
AFRICA N
|
Overall Experience
Rating:
2.0
Lazy
Elliott W
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
A'Jai W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
David M
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
Wendell B
|
Online Move In
Rating:
5.0
My overall experience was awesome, staff was very helpful and respectful and knowledgeable of their job they keep the line moving very little wait time. When they were not taking care of the customers they were taking cleaning and checking the oil in the trucks.
Amanda J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
CARLAND G
|
Overall Experience
Rating:
5.0
It was raining when I moved in. There’s no good solution to the weather being what it is but I think the high gloss floors might be a contributing factor to the possibility of accidents happening during inclement weather
Dennis S
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Naquimia D
|
Overall Experience
Rating:
3.0
Place was clean and secure but the door on the unit kept pushing in leaving the unit a bit exposed and very hard to open.
DERRICK I
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
dorothy w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MARY L
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Arthur P
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Nicole J
|
First Impressions
Rating:
5.0
Raven was excellent. She stayed a little late to rent me a space and saved me easily 30 minutes in the process. I had turned in the uhaul autobody transport with Sebastian (who was quite helpful and courteous as well) and had seen how busy they were so Raven came in clutch as she was about to be off. At the end I turned in the 15’ truck to an African American young man who’s name started with an “A” and he was helpful as well — gave me time to fold up my 2 dozen blankets and avoid the fee. All in all an experience that was handled well on their end from the point of view of someone who had just flown to Detroit, had to pack up a uhaul in the snow, drove it all night down to SC, and then unload it to the storage unit in nonstop fashion. Truly appreciated them.
ANTONLOUIS C
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Kevin M
|
First Impressions
Rating:
5.0
Awesome team. Clean storage. Definitely recommend.
Meghann B
|
Overall Experience
Rating:
5.0
Excelente serviço
LUIZ M
|
Overall Experience
Rating:
5.0
Great customer service
Java D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jamie L
|
First Impressions
Rating:
5.0
All the staff was nice and friendly, also helpful..
I appreciate all the staff that had help me understand everything..
roberta b
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Carlos B
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
jardea w
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
LIDIJA D
|
Overall Experience
Rating:
5.0
I always do my business with U-Haul. There no other convenient place. The workers are always friendly and courteous to you. Keep up the good work.
NORA S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Marlon S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Bernice J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Chelsea G
|
First Impressions
Rating:
5.0
Exelente
marvin c
|
First Impressions
Rating:
1.0
Cluttered, tight, chaotic area. No space to work in or drive through. Maybe a foot of clearance on either side of the truck trying to navigate in the area.
Joshua H
|
First Impressions
Rating:
3.0
When I first come they told me if you don’t pass 10 days from the current month we will refund you the rent I don’t pass 9 days and they tell me we charge the whole price
Osama A
|
Overall Experience
Rating:
5.0
Great service
DERVIN S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
BARBARA M
|
First Impressions
Rating:
5.0
Thank you for making my cross state move breeze
ALLISON E
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Stacey S
|
Overall Experience
Rating:
5.0
U-Haul was helpful from start to finish.
ASHLEY S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SANDRA K
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Ferdinand C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
edgardo v
|
Overall Experience
Rating:
1.0
This is the worst place they are too high for no reason
Iviss B
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Al R
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Cassandra S
|
First Impressions
Rating:
5.0
In and out fast. Staff very friendly
Ronald B
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Melzetta B
|
Overall Experience
Rating:
5.0
Very understandable and respectable
Shaunda S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ferdinand C
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Petrice B
|
Overall Experience
Rating:
1.0
Didn’t know there rat problem was as serious until I started moving my furniture in, you can hear the rats running on the metal roof. Plus the storage was not what I was shown for a two bedroom apartment not even enough room.
Lyric S
|
First Impressions
Rating:
4.0
Well I know that something is wrong with door c. So I guess I’ll have to come during open hours
Carlos B
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Cheryl J
|
Overall Experience
Rating:
4.0
Only issue that we have we requested client Appliance hand truck which was approved by the store and then when I went to pick it up it was given to another customer and we were disappointed in it because we made it we’re battle another hand truck was awful but we had things we had to take up three flights of stairs
Howard H
|
Overall Experience
Rating:
5.0
management was very nice and helpful! Rates.are reasonable too, I like the easy access, and the the convenience of the moving cart. I will highly recommend your company!
Christine B
|
First Impressions
Rating:
5.0
Friendly staff, and helpful. Even when they were busy they took time aside to help me access my storage unit because my card wasn't working.
Michael C
|
Overall Experience
Rating:
4.0
Eddie was ready and able to help me with my storage requirements. He knows well what he is doing and went the extra mile to be sure I was satisfied. Great experience. I recommend this location!
GABRIEL G
|
First Impressions
Rating:
4.0
Should have 24 he access.
CRYSTAL M
|
Overall Experience
Rating:
5.0
Excellent service, very professional.
Liz S
|
Overall Experience
Rating:
5.0
Quick service and efficient
BENJAMIN H
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
chris l
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Thomasina B
|
Overall Experience
Rating:
5.0
I'm saddened to have had to leave without my belongings. It was a hard decision but UHaul was and is an excellent place for storage.
laura p
|
Overall Experience
Rating:
1.0
Inside the unit its self there is no lights and the problem with the key pad was an incovince to myself and I'm sure the staff also. Thanks to Meghann for all she did to help me out each time month after month with gaining access to storage area due to key pad or card not working.
Timothy D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lenor D
|
Online Move In
Rating:
5.0
Customer did not leave a comment.
RODOLFO F
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Eva S
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Amanda J
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Aiesha C
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Timothy D
|
First Impressions
Rating:
5.0
I had a really great experience. The owner and staff are extremely friendly and helpful and the processes of renting a truck and a storage unit were very smooth and simple!
Emily D
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Douglas F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Deborah F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
eva s
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Deborah F
|
First Impressions
Rating:
5.0
Friendly and helpful Uhaul staff made my first Uhaul storage experience enjoyable! Location off main busy street feels safe with easy access.
Theresa P
|
First Impressions
Rating:
5.0
The new manager is great! She was very helpful and accomodating.
Cameron C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tamilee S
|
First Impressions
Rating:
4.0
The space was good—Only issue is parking area is a bit congested, and it takes a lot of time to get a phone answered.
Judith T
|
Overall Experience
Rating:
5.0
Went above and beyond to make sure I was taken care of with storing my belongings.
Michael G
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Amanda C
|
First Impressions
Rating:
5.0
Great service. Really happy with the unit!
Brandon S
|
First Impressions
Rating:
5.0
The guys were very nice and accommodating
Denise A
|
First Impressions
Rating:
5.0
We moved in Sept of 1995. We are getting this survey because some how the computer showed us as moving out. Hayden "Russell" at the Rivers ave "Credit Union Lane" was very helpful fixing the issue.
Patrick D
|
First Impressions
Rating:
5.0
Justin and the rest of the workers was there was friendly nice and if I would ever come back to Charleston I will use you guys again.
eloise w
|
Overall Experience
Rating:
5.0
Excellent overall customer service with clean air conditioned storage units! Beyond my expectations after a poor experience when renting truck in Kentucky.
Edson M
|
First Impressions
Rating:
4.0
Good customer services
Leroy D
|
First Impressions
Rating:
2.0
While I think this U-haul location has the best customer service of all locations I have dealt with, I was not pleased with the price of storage compared to other locations in town.
Michael B
|
Overall Experience
Rating:
5.0
Always a great experience at this location
Michael B
|
First Impressions
Rating:
5.0
Justin Brownell, from the uhaul facility on Rivers Ave in Charleston SC, was the light at the end of the tunnel, he went out of his way to make up for multiple issues with Uhaul/ubox in San Francisco
Matt L
|
Overall Experience
Rating:
5.0
I have to say, everything promised was delivered thank you
Tom H
|
Overall Experience
Rating:
3.0
We rent a U-Haul box. The company was great. They delivery drive was amazing. The only thing was the box would not close properly & would leak.
shaine b
|
Overall Experience
Rating:
5.0
Very accommodating and professional!
Ralph L
|
First Impressions
Rating:
4.0
The staff is always helpful and friendly
James G
|
First Impressions
Rating:
4.0
Very friendly staff. U Haul could improve it's billing and credit terms for business customers. It took a while to get an W-9 and we had a very small window to submit monthly company checks.
DJ P
|
Overall Experience
Rating:
4.0
Thanks
RON N
|
Overall Experience
Rating:
5.0
Very nice and friendly and got me serviced fast
Lisa L
|
Reservation
Rating:
2.0
Called ahead. Reserved unit. Next day drive to location in car first to make sure ok. They said I needed my truck there. Got truck. Unit full of someone stuff. Next location.....same problem. Wow.
Robert W
|
Reservation
Rating:
4.0
The agent who delivered and picked up our uboxes was excellent. She was personable, friendly,helpful, and answered all our questions. I would highly recommend her.
thomas d
|
Overall Experience
Rating:
5.0
Thank you
Brett S
|
Overall Experience
Rating:
5.0
Na
Brittney P
|
Overall Experience
Rating:
5.0
great staff, very friendly
john b
|
Overall Experience
Rating:
5.0
The ladies who delivered my u box. We're amazing So friendly and fast
barbara f
|
Overall Experience
Rating:
5.0
Very good service and I would recommend them to my friends.
Certisteen S
|
Overall Experience
Rating:
5.0
great place,very good people. Only problem is space for parking in front and room to unload in back.
KENNETH K
|
Overall Experience
Rating:
1.0
Our entire Uhaul moving experience was poor. I will never move with Uhaul again.
Frederick Y
|
Overall Experience
Rating:
5.0
I NEVER give five stars to anyone. I moved to SC from ID. My first day in SC was made of nightmare material. The staff at this facility went above and beyond to help make this awful day salvageable.
Susan R
|
Overall Experience
Rating:
4.0
The staff at the Rivers Avenue location were very friendly and helpful. My only complaint is that when my UBox arrived damaged I was not immediately called.
Anita B
|
Overall Experience
Rating:
3.0
The associates were helpful and friendly. I was disappointed that the unit was not climate controled. . It was free and we love UHaul and will always rent from you in the future.
William V
|
Overall Experience
Rating:
3.0
The box was scheduled by your staff for delivery between 10:00-1:00. It was delivered at 4:30. Talking to someone took 3 calls and transfers to others who knew nothing. Sorry you were so busy.
Cheryl B
|
Overall Experience
Rating:
5.0
did not go to facility
karen p
|
Overall Experience
Rating:
5.0
Elizabeth rocks
She was more than accommodating when it came to my delivery and pick up of my Uboxes.
Thanks you soooooo much
Tracy W
|
Overall Experience
Rating:
5.0
The staff were incredibly patient and kind, and my UBox was delivered and picked up in a timely manner.
