Customer Reviews for U-Haul Moving & Storage of Schererville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Schererville

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Jackie G. on

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2nd time using Schererville U-Haul. These guys are top notch!

Cynthia C. on

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Customer did not leave a comment.

dennis M. on

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The truck I used the welds were broke and Every time I hit a bump the back and sounded like it was falling apart and put new shocks on it but didn’t see where the worlds were busted in the body

Darel D. on

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Customer did not leave a comment.

linda B. on

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Great service. The cab had strong smell of cigarette smoke, which was unpleasant. The size was perfect for our move.

larry M. on

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Salvador R. on

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Excellent help from arrival through return of equipment. Thank you

Barry T. on

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Nothing. Just fine.

Danielle S. on

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Jonathan R. on

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james M. on

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Better explain the return policy for when equipment is returned after hours. That was frustrating to have to deal with this morning.

john B. on

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Maria D. on

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Tanginita R. on

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A $39.99 Truck Rental quickly became $200.00...That was too high I didn't expect that but the Staff was very Friendly and they had Great Customer Service Skills

VAN J. on

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Highly rated

VAN J. on

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Very professional and helpful

migdalia W. on

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Customer did not leave a comment.

Van J. on

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Very good

Jay S. on

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If you make a reservation for the morning and can't pick up truck until late afternoon, call otherwise your reservation will be canceled, even if your reservation are for the full day. Happened to me, fortunately there was still a 10' truck available.

Tiffany D. on

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only place I rent from.

Jessica W. on

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Customer did not leave a comment.

David S. on

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All good except tried to use the after hours check in on my cell phone and the location screen would not work. Could not get past that screen. Would not let me type in my location. I went home and tried the same on home computer but no dice. Was charged a late fee for not checking it in. Not my fault. Was limitations of uhaul cell phone ap.

Robert B. on

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Customer did not leave a comment.

Heraclio S. on

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Hasstle free all around.

Brian M. on

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Customer did not leave a comment.

david B. on

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computers were down, but they got through it using there personal phones

Jeff P. on

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Customer service seemed bothered that they had to do their job. I believe it's the career they have chosen for the time being. What ever happened to friendly customer service? At least fake like you're semi friendly. Oh well, the service served my purpose. Maybe I'm just getting old.

Moses S. on

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First time using self service was very easy process for picking up vehicle and quick.

Ryan B. on

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Needs more than one employee working the morning shift. Poor guy was swamped with customers.

James G. on

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Customer did not leave a comment.

kim H. on

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They need to let there customer service Reps the time frame as to how long it is going to take to get your vehicle done. I was told by 3 different people it would take an hour and it took almost 3 Don't get me wrong I don't mind a little longer , but a courtesy call would have been great. Because when I called the service rep I was on the phone with kept putting me on hold and I wasn't happy. I had it done 4 days ago and I still HAVEN't received a call from the manager Philipp Wobig yet. I'm NOT very happy. I even tried again on Monday the 23rd to call again and of course i got the run around as to why I couldn't speak to him. So if someone in the management position could call me I would appreciate it. Here is my number 219-488-7118.

alan H. on

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bill R. on

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Lonnie V. on

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Daryl D. on

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darryl J. on

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Bruno D. on

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The guys thst helped us were very professional and got the job done with no issues. Great job !

tim D. on

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If all of your store reps are as nice and helpful as the people in Schererville then you need to not do anything.

Richard R. on

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Customer did not leave a comment.

Renelda G. on

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Good serv

Renelda G. on

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p;easant staff, but gate issue opening

Cecelia B. on

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Staff was super. Put my lock on wrong and got a call to come and secure. Not strong enough to get door down, staff came to help. Love your box program.

Daniel H. on

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I think you people could not do any better then you did

sharon m. on

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I had to keep my truck more days than planned because of poor customer service. The truck we wanted was not available. The storage facility location was unavailable. It was a mess from start to finish

Daniel H. on

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you show me everything I asked Thank You

Cecelia B. on

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Needed tonincrease from 10x10 to a 10x20. Didn’t have one so helped me get to 10x10s. They looked out for my best interest.

Kevin M. on

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I have had my storage unit close to a year and had no issues.

Lydia B. on

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Secure and convenient.

Robert M. on

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Everything was kool . Keep it up

Jeffery S. on

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Had major problems with the truck shaking

Melissa E. on

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Mice tore up all of our stuff!!! I had paid close to 3 grand and all my stuff is now ruined! I contacted uhaul and yet to get a response back to sue over this!!!this is an outrage holes an pee feeces!

Ruth O. on

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The presence of the rat trap in the unit worried me. The folks on site were super helpful.

LATONYA W. on

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I would recommend this Uhaul facility for truck rental

Lydia B. on

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The employees and services were very helpful. Thanks for making the transition easier.

Don M. on

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Excellent service

Amy V. on

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I found this location to be very professional and extremely helpful would highly recommend this location

ladena i. on

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Phil was great!

edwina a. on

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Great!!!

VERONICA A. on

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Good service.

DENNIS M. on

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Everything went well.

STEPHEN H. on

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good service

steve s. on

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Completely satisfied.

Mary L. on

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Every thing was very good.