Customer did not leave a comment.Johnathan A. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Sierra Vista Southeast
Sierra Vista, AZ 85650
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Eisac is the best!!!!!!!michael e. | First Impressions
Customer did not leave a comment.Woodson T. | First Impressions
Customer did not leave a comment.Douglas K.
I need to get a bigger unit and have to wait for one to open up. So I am still in the process of moving in.Barbara O. | First Impressions
Customer did not leave a comment.Deborah S. | Overall Experience
Customer did not leave a comment.Cliff F. | First Impressions
Customer did not leave a comment.Vivian T. | First Impressions
Can't say enough about management and crew on point with my everyday needs I've been storing And renting trucks on a monthly basis they are my go to people in the rental business I'm happy To rent from this location and recommend to all Keep up the good work guys thank youMartin C.
Highly professional and friendly Agent. I will highly recommend this location and service.ANATOLE B.
Great serviceGil G. | First Impressions
Customer did not leave a comment.RONALD C. | Overall Experience
Very helpful and organizedCHRISTOPHER H.
Customer did not leave a comment.KEVIN L.
Your customer service at this location Highway 92 in Sierra Vista Arizona is above and beyond acceptable they went out of their way to help me I greatly appreciate the assistance and that location especiallyTAMI H.
Customer did not leave a comment.James s. | Overall Experience
Customer did not leave a comment.George M. | First Impressions
The General manager Chris went out of his way to not only fix my hitch up to be right for hauling the trailer I was renting but also allowed me to borrow an adapter for the brakes! Then they opened my unit for my and had it all ready to go. Super easy self check in after hours and was an overall extremely welcoming experience!Diane P. | First Impressions
A larger parking/maneuvering area would have been appreciated. Personnel, however, were exceptional, very knowledgeable and helpful. Thanks!George P.
Customer did not leave a comment.Kenton S. | Overall Experience
They were kind and helpful. Christopher was very clear about what size unit would address my needs and made sure the unit would be clean and fresh for my arrival.Gay V. | First Impressions
Everyone was very kind we appreciate everything. We were only stationed here for six months and just are moving.CHRISTOPHER F. | Overall Experience
What can you say, all was good.kenneth A. | Overall Experience
Love this place. I just priced didn’t go upKim B. | Overall Experience
Customer did not leave a comment.Michael K.
Customer did not leave a comment.Scott R. | First Impressions
At this location, 3637 S Hwy 92, Sierra Vista, AZ, I rate " above average". I appreciate the emails and phone confirmation for reserving a rental truck plus providing the cost information so there were no surprises.. Very pleasant and courteous.STEVEN A.
Customer did not leave a comment.MICHAEL T.
The rep who checked me in was very thorough with communication and was very professional.Veronica V.
All good, no complaints. Having storage unit with monthly autopay made life easier while living in a trailer park for one year.Martha C. | Overall Experience
Very pleasant experience!David W. | First Impressions
The manager and crew are awesome treat you like familyMArtin C.
Customer did not leave a comment.Thomas K.
Isaac wa great, he walked pretty far to show us our site.Paul H. | First Impressions
Customer did not leave a comment.Jennifer D.
Customer did not leave a comment.ERIC T. | Overall Experience
agent very quick and helpful; I was on my way in 2 minutes.BRUCE V.
Customer service is professional, cordial, suggestive and available to answer questions or concerns. Air conditioned storage units are just the right temperature and clean!Rachel G.
Customer did not leave a comment.BRIAN D.
Customer did not leave a comment.Jazmyne H. | Online Move In
Customer did not leave a comment.Mary N. | Overall Experience
One word... "NOTHING"! You guy's are "AWESOME"! Thanks...again!MICHELLE P.
Southeast Seirra Vista has been super to work with.richard l. | First Impressions
Always have had good service at this location.JAMES J.
Christopher was amazing and helped me find exactly what I needed. He was friendly and when I thought all my stuff wouldn’t fit into one unit, he found me another one, if needed.April H. | First Impressions
Customer did not leave a comment.Tyeez G. | Overall Experience
Thanks for being there when I needed youTHOMAS D. | Overall Experience
I have never used a storage facility and was concerned about doing so. The staff were help without being pushy. I felt very comfortable talking to them. The unit was clean and ready for me to move my things in.Barbara D. | First Impressions
Customer did not leave a comment.TIMOTHY P. | First Impressions
Customer did not leave a comment.LYDIA G. | First Impressions
Customer did not leave a comment.HERBERT S. | First Impressions
This is the best facility I’ve ever been to...... the staff is amazing!JOE S. | Overall Experience
very helpful.Greg N. | First Impressions
Nothing you can do about it, but this location is hard to access. Also it would be helpful if you could access the storage area from where the trucks are parked so that you don't have to drive down the road, make a u-turn and backtrack to go to the storage units.Cecil W.
Issac Hernandez was very helpful when I called and asked how much the storage units were, he also explained if I rented a truck, my first month on the storage unit would be free.Connie P. | First Impressions
The manager and staff were super helpful and understanding of me moving out of the unit! Will always recommend and use this location if needed in the future!Rebecca C. | Overall Experience
Customer did not leave a comment.Victoria C. | Overall Experience
Excellant service. I've used this storage facility for the past 20 years and have never been disappointed.WILLIAM G. | First Impressions
Customer did not leave a comment.Sabrina W. | First Impressions
Thanks for a good experience checking in and for the helpCRAIG G. | First Impressions
There are a lot of places to rent U-Haul equipment but this location stands out for great customer service. From pick up to drop off, the young people working there were knowledgable, friendly, and professional. Too easy. Thank you.STEVEN B.
There seemed to be a miscommunication about the unit internally, however Joshua at the main office was quick to assist and made the process extremely smooth.Michael S. | Online Move In
Christopher, the manager, did a superb job and I highly appreciate his service over the years.THEODORE M. | Overall Experience
The truck was not available at the original location I was given to pick it up at. Luckily it was only a few blocks down the street to the next location and they had one available. The gentleman at the new location was very helpful and pleasant it getting us set up.MARLA F.
I found the staff to be friendly and helpful. The units are clean and easily accessible.pamela g. | Overall Experience
Chris Miller is a friendly guy. Got me squared away with my truck quickly. Much appreciated!John C.
The parking space is very small and not easy to maneuver in. I'm not sure how something like that could be fixed due to the limitations of the property location. Service was good and the employees were friendly and helpful.Robert M.
Christopher Miller, location GM, was great to deal with. Excellent experience.JAMES R.
Customer did not leave a comment.EMMETT C. | Overall Experience
U suckClint w. | Overall Experience
Customer did not leave a comment.Vickie A. | Overall Experience
The manager Chris Miller has always been extremely kind to me. In a time where there was difficulty with COVID no work, he was understanding and allowed me to pay late and not lose my mom's items. Thank You Chris for being much more than a manager someone who truly cares about the customer.ALVIRA G. | First Impressions
Customer did not leave a comment.Brianna C. | Overall Experience
Customer did not leave a comment.Greg B. | First Impressions
Keep doing what you are doing - consistency of excellence.John H.
Issac was very friendly and the drop off was quick / easyTony A.
The guys in the office were great! Professional and helpful, I would recommend their services.RAY M. | Overall Experience
Staff was friendly, patient and professional. Outstanding! Driveways and storages couldn’t have been cleaner. UHaul has always pleased us. I don’t know where you could find a better Organization. Thanks once again.Larry H. | Overall Experience
Customer did not leave a comment.Soraya P. | First Impressions
Staff was great!!ROSEMARY W. | Overall Experience
I got behind on my rent due to loss of work due to this Covid thing and they have been very helpfulRon H. | First Impressions
Friendly staff, knowledgeable and helpful.Adelita L. | Overall Experience
They were always nice and helpful.James C. | Overall Experience
Customer did not leave a comment.tara M. | Overall Experience
Excellent serviceCharlie A. | Overall Experience
Customer did not leave a comment.Jorge M. | Overall Experience
Chris is awesomeLANCE H. | Overall Experience
Customer did not leave a comment.THERESA D.
Customer did not leave a comment.Elaine E. | Overall Experience
Customer did not leave a comment.FRANK P.
Everyone is super professional and polite. Manager is awesome as well.ARTHUR G.
I’d pick this location over the others in town bc the staff is friendly and hard working.melanie s. | Overall Experience
Customer did not leave a comment.Marcus A.
Customer did not leave a comment.David V.
My experience with this U-Haul facility was great everything went as planned staff was friendly and helpfulMichael J. | Overall Experience
Customer did not leave a comment.juanita o. | Overall Experience
Isaac was delightful....awesome customer serviceBRENDA H.
Convenient access in a secure environment. Helpful and friendly manager.Martha G. | Overall Experience
This facility and everyone there is top notch!WENDY A. | Overall Experience
Staff was super friendly and very helpful I was running late arriving at the storage so I called and made arrangements to be there after hours and the stuff was super helpful and was able to accommodate my requestMichael J. | First Impressions
Customer did not leave a comment.Michael J.
Customer did not leave a comment.Erin f. | First Impressions
Chris Miller and staff are always on the job -- giving wonderful service. They always make it easy. I will return. There are other storage facilities closer to my home but will return to U-Haul every time.WILLIAM O. | Overall Experience
Customer did not leave a comment.Sherri F. | Overall Experience
Customer did not leave a comment.Michael E. | Overall Experience
Always helpful, greeted me personally every time I visited the office. Great experience!JAMES R. | Overall Experience
Excellent, personable customer service.Diana Lee V. | Overall Experience
Chris assisted me on the phone to reserve a new unit. When I was able to get to the facility later that day, Josh showed me the new unit and completed the rental process. These guys make it so easy to rent. Excellent job as always!NANCY G. | First Impressions
Quick and easy. As soon as we pulled up the young man came to greet us outdoors. He helped us detach the trailer and was very polite. Great for those of us with minimal experience using a trailer, as well as for those concerned about COVID. We didn't set a foot inside and the young man made it quick.Dina I.
Customer did not leave a comment.THEODORE M. | First Impressions
Setting up and closing out the storage was a breeze. All of the front desk staff was helpful anytime I needed them.katherine k. | Overall Experience
The onsite crew were wonderful, as stated in the reviews. The online process was horrible. - had to run through the form completion step a number of times - ambiguous/unclear in showing _available_ units. This contributed to running through the form completion step numerous times.Michael B. | Online Move In
The rates were very attractive relative to other storage facilities in the area, for the same size spaces.Shelley L. | First Impressions
Out-Standing serviceJames D.
Josh was polite,friendly and helpful.Jenny G. | Online Move In
Very convenient, did all on line. Opened locker and as promised there sat a brand new lock. Did my thing, locked up and left.Bill D. | Online Move In
Joshua's help finding me a excellent unit that I could afford. Very kind person. I was in a bad position of moving and he helped me find a truck and storage I could afford. Christopher is a wonderful manager and helps a person feel comfortable. Thank you staff at Sierra vista az crew.MICHAEL H. | First Impressions
Customer did not leave a comment.DANIEL G.
Customer did not leave a comment.Susan M. | Overall Experience
Issac was very friendly and helpfull. Much appreciated.Christopher A.
Chris an crew have been a real help during and after our move to town. both vehicles an storage. We will use them again in the future. D & DDawayne C.
Customer did not leave a comment.Kent S. | Overall Experience
Customer did not leave a comment.Elda C. | Overall Experience
Customer did not leave a comment.Jerald D.
Customer did not leave a comment.Robert P.
The staff here are kind patient & friendly the Customer Service at this U-Haul Storage is excellentTERESA C. | First Impressions
The Manager was very professional and very courteous. He had the best customer service.MYRNA C.
Thank God for the manager â€œChrisâ€ He was helpful and said that my rental experience needed to be rectified with the Modesto, Ca . The only reason I'd ever rent again from them.Holly A.
It is my understanding that there were two motor homes inappropriately parked in the entrance preventing the moving van from getting to the storage unit. The best it could maneuver was 5 units away. Pretty inconsiderate on the part of the Storage manager to let that happen.Thomas S. | Online Move In
Overall excellent. Only problem was nails and screws all over the lot (from construction of covered motorhome storage?). Had two flat tires going in and out. Told them they needed to run a big magnet over it. Very nice employees.Ronald C. | Overall Experience
Customer did not leave a comment.TERESA L. | Overall Experience
Customer did not leave a comment.Martin H.
Customer did not leave a comment.Paul H.
Excellent service, equipment and locationCHRISTOPHER L.
Customer did not leave a comment.Cheryll H.
Nothing it was great.ELBERT D.
Great customer service, the entire staff is very accommodating, always aim to please, they go the extra mile and it's a nice storage facility!linda g. | First Impressions
Customer did not leave a comment.PETER DEAN V.
Customer did not leave a comment.EDWARD M.
The guy who helped me was amazing! Super friendly and helpful with helping me choose the right size storage unit. Great customer service! Would highly recommend.Sherri F. | First Impressions
Customer did not leave a comment.DON S. | Overall Experience
Customer did not leave a comment.Mary R. | Overall Experience
Customer did not leave a comment.Lisa S.
Customer did not leave a comment.ALVINEARL K.
Very nice managers.JENNIFER M. | Overall Experience
Customer did not leave a comment.Susan W.
Customer did not leave a comment.Raymond H. | Overall Experience
Customer did not leave a comment.Edward M.
Customer did not leave a comment.David D.
Customer did not leave a comment.David S.
Great and friendly service. Highly recommend!Robert T.
Customer did not leave a comment.Rebecca C. | First Impressions
Very honest and understandingAngel M. | Overall Experience
Very convenient.Paul J. | Online Move In
Customer did not leave a comment.Jon J. | First Impressions
Nice, clean, and large covered RV storage.Ken K. | First Impressions
Customer did not leave a comment.Tyeez G.
Customer did not leave a comment.JAMES W.
Nothing... Josh kept in contact with me the day before and day of to make sure the truck was available and he re text me the link that was missing so that I could do the body damage assessment. Thanks so much for your help... it made my move so much less stressful. :)Kim G.
Customer did not leave a comment.Keith k. | Overall Experience
There were a LOT of bugs that ended up in my unit. Spiders, beetles, grasshoppers, and cockroaches. My only suggestion would be to spray more often. Other than that, everything was great!Valade W. | Overall Experience
Knowledgeable and friendly staffArturo C. | First Impressions
Chris Miller was extremely helpful and went above and beyond for our needs. He made sure everything was ready and hooked up the equipment for us, made sure everything worked and fit properly, explained how to use it and sent us video as well to watch for reference. He was very friendly and made the whole experience enjoyable and stress free. I highly recommend this location and will continue to go to Chris for future needs!HOLLY G.
Customer did not leave a comment.Omar H. | Overall Experience
Customer did not leave a comment.dacharvrick c. | Overall Experience
Used this company thru out the years. The one on hwy 92 is awsome!. The people are genuinely friendly, and honest. Advised me on what I may need accordingly, and what was really not necessary. Helped me keep my expenses down. Will always be my "go to" guys!Tomi B. | First Impressions
Customer did not leave a comment.Ruben M.
Fix the trucks the onevwe had needed alignmentand brakes fixed. Also AC had many issues. Make sure they are ready for all weather conditions ie wiper blades. Clean them out well.CARL E.
Our unit was clean and dry. We stored furnishings there for about 10 months while building a house and were very, very pleased. The team in the office was always helpful and efficient. Great location!LInda Sue B. | Overall Experience
I reserved a space via telephone from Idaho. Chris Miller took my call. As always, Chris got our business done swiftly - without any problem. If everyone were as efficient as Chris, the world would be a much better place. U-Haul is lucky to have him! signed Bill Olofson Sierra Vista AZWILLIAM O. | First Impressions
Online payment doesn't indicate the payment amount due until the day it's due. Then there is little grace period if you can't pay exactly on the due date if you are paying online. Late payment charges are applied after only a few days. It would be helpful if offering an online payment option to load the amount due at the same time the payment due reminder email is sent so there is an early payment option. The online convenience option is minimized as a useful tool.KAREN D. | Overall Experience
Michael was extremely helpful and attentive!Ruben M.
Customer did not leave a comment.david B.
The service was greatTERRY M.
Customer did not leave a comment.Belinda T. | Overall Experience
Customer did not leave a comment.Rodney A. | Overall Experience
Luckily the drop off location was not changed and it was just a few miles from my destination address. No problems with equipment.NORD J.
Customer did not leave a comment.Carol S. | First Impressions
There was a misunderstanding that affected the billing. I spoke to the manager and he was nice enough to give me some credit. I had made some mistakes, but their people had made some mistakes too. He was fair. That is the kind of service that makes me want to go back or refer others.Travis B.
U-Haul representatives at the drop-off Location made it easy to turn the vehicle and thanks for making the moving experience less stressful.frank D.
I may have left for the summer ... but I'll be back. And one big reason I'll be back is Manager Chris Miller and his courteous, competent, always- helpful staff. Chris has a "can-do" positive attitude that I like very much. signed Bill Olofson Sierra Vista, AZWILLIAM O. | Overall Experience
Customer did not leave a comment.Adan R.
The facility is secured. The units are clean and well maintained. The staff are courteous professional and always helpful.Rachel g. | First Impressions
Found out about an alternative pick up site the day I picked up the rental and could've be stranded by going to the original, much, much closer store. At pick up, I confirmed my drop off store In Gilbert and was told it was a different one than the store 1/2 mile from my new home. The mgr at the pickup store said â€œno problem, I'll change it.â€ When I dropped off at the power ranch haul, I was told they don't accept trailers. The same trailer I was asked to deliver to Gilbert. I was required to drive to another store (final destination). That store was not well marked where to do returns. Bottom line is that the logistics were terrible but the representatives were nice to work with. I only wish there was better communication between stores and with the customers.Cynthia F.
The staff was always helpful, if I had any questions! I wasn't living there in Sierra Vista and needed a storage space after my sister inlaw passed away . Never had a problem.Michael R. | Overall Experience
He had to go looking for my record because it was not determined where the turn in was but he too was very helpful.and good customer service.ANGELITA V.
Customer did not leave a comment.Jacquelynn P.
Customer did not leave a comment.GEORGE C.
Customer did not leave a comment.Gary T. | First Impressions
Customer did not leave a comment.John M.
Customer did not leave a comment.WILLIAM E.
I would have rated excellent but did not received pro rated refund. I came in June 25 handed in my gate card. My payment date is due the 7th day of each month. I asked if I could get pro rated refund. I was told I could not despite moving out 12 days before the payment due date. I did receive a refund for having paid for the month of July.Rachel g. | Overall Experience
Nothing, the guy was perfect.Jim S.
Customer did not leave a comment.MELISSA H. | Overall Experience
Dead bugs all over the floor in the unit on our boxes. A real mess. Evidently attracted to the lights? But dead insects all over your stuff is not great. And we are talking about hundreds of them not just a couple.David W. | Overall Experience
Customer did not leave a comment.NED H.
Customer did not leave a comment.PENELOPE B.
Very well managed, professional and friendly. Highly recommendedJacquleline or Bill D. | Overall Experience
I had to drop the truck off in a different town because I did not get the discount for having to drive it to another locationLaurie S.
I reserved a 26 ft truck 3 weeks prior to needing it. I was told there were two in town trucks and that that shouldn't be any issues with the rental. 3 days before needing the truck, I receive a phone call telling me that I am unable to rent the 26ft truck but that I will receive a 20ft truck at a discounted rate. When I went to pick up the truck, the associate had no idea what discount I was speaking of. He proceeded to give me a 20 cent discount for mileage. Due to needing to make 2 trips since the truck wasn't large enough, I paid more for the 20 ft truck with the miles I drove than I would have with the 26ft truck.PAUL W.
Mike was a big help for meEric B. | First Impressions
Truck was great and the staff was awesome!!CORY H.
Very good facility for the location.christine a. | Overall Experience
Staff very helpful to us in a difficult time. Paying monthly fee so easy online.Rebecca A. | Overall Experience
Customer did not leave a comment.Richard C.
Great way of doing the process. Will definitely do it this way moving forwardPaul H. | Online Move In
Great service and support.Roberto D.
Customer did not leave a comment.SHARON B.
Customer did not leave a comment.Marta A.
Very satisfied with the friendly, professionalism. My movers were also amazingly fast and efficient. Angel movers out of Sierra Vista. They completed the job in half the time that I expected!Maureen F.
As a veteran I have used Uhaul many times, and I have never been treated as well as I was this go around. THANK YOU!Kenneth O.
Great facility.Scott R. | Overall Experience
Service was fast and courteous. The attendant explained everything clearly.Patricia G.
Nice people. Easy to work with.Darrell P. | Overall Experience
Customer did not leave a comment.Vincent C.
Outstanding customer relation Thumbs upLLOYD B.
Your service people were complaining that they had a bad day . . . ? Also many confusing questions unit numbers and they would not let me throw a small bag of trash away after I had cleaned up the truck cab. I tried to explain to the young man that I was sorry he was having a bad day; however I had just completed a 2,000 mile trip and simply wanted to get going . . . . I am very sorry to have my view of U-Haul damaged by this poor experience. I did speak to the manager the next day. During the conversation he was turning the speaker phone off and on repeatedly for some reason ? ? In view of the foregoing experience, I purchased a new trailer.Stephen P.
Customer did not leave a comment.Suzanne R. | First Impressions
Customer did not leave a comment.Mark S.
The address given in Tucson, for drop off of the truck for a one way transaction: the business, M and M custom on 1st Street, appears to be closed and not accepting truck turn ins? So we turned in the truck at the Alvernon Way location where we rented our storage unit. Very pleased. Great service.Teresa W.
Very helpful with a last minute change.Paula P. | First Impressions
Customer did not leave a comment.Alana M. | Overall Experience
Customer did not leave a comment.Mark G.
Customer did not leave a comment.Scott R. | First Impressions
People there are sharp and ahead of everything, I'm super happy with the service! Thanks.Gadiel S.
Staff were very friendly and helpfulMark G. | Overall Experience
Customer did not leave a comment.Jason S. | Overall Experience
I appreciate Chris' very personal attention to our needs.Elaine E. | First Impressions
THIS Ina Rd. location was good. The staff was very helpful, friendly, and suggested ways to save us money since we were moving over 100 miles. However, we had great difficulty returning our truck to 2 other locations PRIOR to being assigned to this one in Sierra Vista. The first location, on Deliverence Way in Hereford, AZ no longer does Uhaul, and hasn't for a year according to the caretaker. Then the 2nd location was on unmarked dirt road in the middle of desert. Which we couldn't even find late at night. This runaround made a long hard day even longer and harder! However, when we kept having to call the 800 number, we were always greeted with a nice, pleasant and helpful voice on the other end, which helped to alleviate my anxiety tremendously. Once we arrived at the correct location, your app was easy to understand and walked me through every step. So thank you for that! Moving out of town, I'll have to think twice about what service to use. But for in town moves, uhaul is the best.Elizabeth B.
I rally like the service. They gave me a month free. That was really surprising for me and shock to hear that. I was so happy. I got 1 month free in noncontract storage . I never get free things I believe in handwork. But my overall experience with U-Haul was excellent. Thank you very much!Dipa A. | First Impressions
Very helpful and fast!Justin M. | First Impressions
From my initial phone call with Chris, to the delivery yesterday with Josh, all arrangements were handled flawlessly! Great customer service!Kent S. | First Impressions
Location must be solid.Mary H.
Staff was very friendly,knowledgeable and fast checkout/check-in also very accommodating with my last minute changes.Thank you, job well done..PaulaPaula P.
Customer did not leave a comment.Stephanie C. | Overall Experience
Customer did not leave a comment.Wayne L.
Everyone was so helpful and we even got 1 month free storage which was a blessingWayne L. | First Impressions
We rented a truck two weeks in a row and these guys were fantastic. Super friendly and helpful. Great place and great staff!JENNIFER M. | Overall Experience
Customer did not leave a comment.Kenneth W. | Overall Experience
Customer did not leave a comment.Sonia M. | Overall Experience
Very easy to reserve and then move in!Victoria O. | First Impressions
Customer did not leave a comment.SEAN K. | Overall Experience
This was a very quick, efficient move-in. The ability to accomplish all move-in steps on line was really wonderful! Thank youLaura A. | Online Move In
Customer did not leave a comment.Marian H. | Overall Experience
Everything was great and I appreciate the military discount.Aladin S. | Overall Experience
Nice placeSEAN K. | First Impressions
Customer did not leave a comment.Caroline D. | First Impressions
Our storage unit was clean & dry throughout the length of our rental. The same can be said for the whole facility.Ronald H. | Overall Experience
Customer did not leave a comment.WENDY A. | Overall Experience
All staff most helpful on several occasions during 4-month rental of storage unit.Jim W. | Overall Experience
Customer did not leave a comment.Roseanne m. | Overall Experience
Excellent attention, thank you for your help.Eduardo M. | First Impressions
Nice company and very accommodating to our needs!Wafaa S. | First Impressions
Very convenient and usable. I had free access to my locker and had no problems. Only reason giving up is because close to moving so all stuff must be in one location for moving truck to collect.Diana O. | Overall Experience
We were grateful to have such a great RV storage location so close to our home. Thank you for all your help.NELS B. | Overall Experience
My request for a storage rental was very sudden and last-minute, but the staff was super accomodating. They were great!!!Blanca W. | Overall Experience
I don’t remember the name of the manager, but he was super professional and friendly.galin k. | Overall Experience
Wonderful service. Chris was as sharp as they get. Time for a raise. No, he didn't ask me to say that.BRUCE U. | First Impressions
My experience was great except for availability by phone. The 2 times I needed to talk to someone I could not reach anyone local. I decided to move out for that reason plus the 8% increase.Steven T. | Overall Experience
AWESOMERodney R. | First Impressions
Great staff and facility.Stephen G. | First Impressions
Everyone I worked with was kind and caring truck was a new one that ran awesomely. Uhaul always makes my moves easyPeggy R. | Overall Experience
no commentsDebbie G. | Overall Experience
Fantastic. Everyone at this store I talked with and worked with were excellent in business and customer service. they took care of everything with excellence. Thank You U-Haul of Sierra Vista SouthwesDonald H. | First Impressions
Staff quite helpful, flexible, and competent. Paperwork went smoothly. Gate card is a big improvement over punching in a gate code.Jim W. | First Impressions
Chris Miller and his crew there do a fantastic job! I have rented from that location more than once and they always go the extra mile to make sure I am happy and taken care of!CINDY A. | Overall Experience
Good units, price fair for the area. Staff very helpful.Chris W. | Overall Experience
Honestly the best experience I’ve ever had with a storage facility. They were friendly, understanding, and most of all, efficient. Amazing customer serviceMark G R. | Overall Experience
chris miller very helpful n gave me a good deal on storage.Debbie G. | First Impressions
Never had a bad experience here. Everybody was super nice and super helpful...prices were amazing. Ihad a 5*10 and only 55 bucks no insurance...Rani K. | Overall Experience
Exceptional Service online and in person! Set up everything online. Went in verified, got my unit, had everything into my unit in under an hour. Thank you!Connie F. | First Impressions
Chris is the bestRobert S. | Overall Experience
Great place for storage, very accommodating. Would use the same location again if needed, even if closer ones are nearby.Max G. | Overall Experience
Chris Miller and his staff are proficient, efficient, helpful, excellent - the main reason I keep coming back time after time. signed Bill Olofson Sierra Vista, AZWILLIAM O. | First Impressions
Great place friendly peopleDavid R. | First Impressions
The staff was great. Always friendly & helpful. We appreciated the convenience of being able to pay automatically. We lived out of state, so we never used the facility after dark. Great place!Diane M. | Overall Experience
a+TOMMY T. | Overall Experience
Top notch service from top to bottom. The work ethic and dedication to serving the customer is second to none. The manager not only leads, but leads from the front. Not just your typical figure head.Jeffrey D. | First Impressions
The customer service was excellent. Thank you Chris and Michael!Patricia W. | First Impressions
Chris and his staff are awesome!!!SUSAN B. | Overall Experience
The Mngr., Chris, and his entire staff are incredibly kind & professional. They went out of their way to streamline our move for both my disabled Vietnam veteran husband, Jeffery, & myself. Thank youJEFFERY D. | Overall Experience
The staff was friendly and very helpful. The facility was clean and the security more than I expected. I highly recommend.Donna M. | First Impressions
Great experiencetracy h. | Overall Experience
Everyone was very friendly and super helpful!Jacquelynn P. | First Impressions
Chris and associates were awesome. Well run business!Ron R. | Overall Experience
Top notch all the way around! Thank you!James N. | Overall Experience
The free 1 months storage was just what I needed— Thank You once again!TAMMY W. | Overall Experience
GoodCarisa G. | First Impressions
Manager Chris Miller and his competent staff have a "can do" attitude, they are always helpful. I will be back at U-Haul early September. Bill OlofsonWILLIAM O. | Overall Experience
Very helpfulRobert S. | First Impressions
I am very pleased with my unit 10 x 20...very pleased Jim HernandezJAMES H. | Overall Experience
Great customer service, especially Joshua! Always cheerful!KAREN B. | Overall Experience
Very satisfied.DEBORAH O. | Overall Experience
They we're very nice and helpful.Diana O. | First Impressions
I am very pleased with my service at Uhaul. On move in day they helped me in switching to a bigger unit and accommodated my moving company’s 18wheeler in accessing gates for an easier route to my unitTiara R. | First Impressions
Very clean units. Easy set up to rent. Good prices. Will use them again if we are in the needRhonda T. | Overall Experience
The young man that helped me was very friendly. There are not very many young men that are as nice as he was. Your company is very lucky to have him. He really likes his job and it shows.Nancy M. | Overall Experience
The staff is what makes this a great storage facility. They are very helpful and considerate. The reminders for payment were appreciated.Melissa L. | Overall Experience
My experience was excellent, the staff are extremely helpful, facility is perfectly runCHARLES R. | Overall Experience
everything was in good condition and very cleanVernon F. | First Impressions
I was a customer for 11yrs renting a storage unit and never had any issues or concerns with the quality and security of the storage facility.EDUARDO B. | Overall Experience
Quick efficient service, friendly staff.KRISTA D. | First Impressions
Quick, thorough and easy. Very nice facility.CHARLES R. | First Impressions
Very helpful staffPeggy B. | Overall Experience
Thank you for everything!David M. | First Impressions
Thank YouGEORGE S. | Overall Experience
Very polite,explained contract, took me to view site and view gates ,code and restrooms. Sold me a lock and explained the entry card.Chris Y. | First Impressions
Chris Miller and staff were beyond exceptional dealing with me during the 4 months of truck rental and storage business I conducted with them. They were professional, courteous, and accJohn S. | Overall Experience
Helpful and friendlyVerlyn F. | First Impressions
Chris made the rental experience easy and convenient.Benjamin H. | Overall Experience
Thanks for all your helpLynn W. | Overall Experience
Everyone at this Uhaul facility are helpful, friendly, efficient and a great crew. Thank you to all.LOUISE G. | Overall Experience
I used the facilities for almost 6 months with no issues or complaints.Kay S. | Overall Experience
I had items stored here for 5 years so the management has changed a few times. The current managers are awesome!JANICE K. | Overall Experience
Units are clean. Ability to drive in and out is efficient.Vernon F. | First Impressions
After one day of loading and two days of driving, we didn't need any issues or problems cropping up. These guys came through for us. The storage facility is clean, secure and affordable.Ronald H. | First Impressions
I am a long-time repeat customer. Just re-uped yesterday. Chris and his staff are excellent. There are other storage facilities in the area but so important to have good management! Bill OlofsonWILLIAM O. | First Impressions
All went well up until the day we took our stuff out 10 days iadter we paid for 30 days and the employee wouldnt pro rate the monthot fee They owe us 20 days pro rated fee to believeKyle R. | Overall Experience
Chris and Mike were friendly with every interaction we had with them. We have used the storage units and have rented 2 u hauls recently and they have been great. Have 2 more big moves to go with you.TJ P. | Overall Experience
We were pleased with our 3+ year storage rentalELLEN G. | Overall Experience
Excellent process and good communication.Jason D. | Overall Experience
Outstanding Customer Service. Rented Truck for the move and storage for the products. Superb place! Thank you!RAMONA L. | First Impressions
Courteous employees that know their job and perform it well. Chris is great to do business with.John S. | First Impressions
Thankyou it worked for meDANIEL C. | Overall Experience
the customer service staff was always very professional, they are doing a exelent job.RAYMOND S. | Overall Experience
Everyone was very helpful. Will use this facility again if needed!karen B. | Overall Experience
Chris was EXTREMELY helpful and this was our first move ever. He not once made me feel silly for asking certain ?'s or having him repeat himself. Very friendly and professional staff and management.Regina O. | Overall Experience
The guy working at the desk is a nice guy, I was in and out in a couple minutes. Also, great hours.Bryan W. | Overall Experience
Chris Miller, Manager, at this Facility, and All of his Staff, Especially Joshua, were Very Professional, and Knowledgeable about the Company, and Very Courteous, to Me, the Customer. I Highly recomJohn C. | Overall Experience
The staff at this facility should have ten stars, Always polite on the phone, go above and beyond their duty, Thank you Chris and Josh!RANDALL L. | Overall Experience
Manager Chris Miller and Kathy, his assistant, run a clean, efficient operation. I am a repeat customer, and because of Chris and Kathy I will be returning sometime in March. Bill OlofsonWILLIAM O. | Overall Experience
Chris, Josh, Michael and Pricilla were great to work with! Their conduct and caring natures are a credit to U-Haul! Five stars all the way for sure!Paul J. | Overall Experience
Great staff! I really enjoyed doing business with them.Jon Charles D. | Overall Experience
Top notch facility. Friendly and helpful staff. My first choice for recommendation.JAMES R. | Overall Experience
When someone moves out with only a little more than a week used in the billing cycle, you should give refunds.NANCY R. | Overall Experience
We were very happy with the service and the facility. The the young lady and manager Chris went out of their way to help us. Could not have asked for more. Thank you. SunnySunny J. | Overall Experience
Customer service was greatGabrielle K. | Overall Experience
Thank you for your services.Jerri A. | Overall Experience
Everybody on staff is excellent, helpful, friendly.LOUISE G. | Overall Experience
Outstanding!Terry D. | Reservation
Your people there are very professional & helpful. I would return there with any need.Jo K. | Reservation
Uhaul greatly improved facilityRALPH S. | Overall Experience
Excellent and prompt service!!! Have and would recommend to all my friends!!!Gregory S. | Overall Experience
Christopher is an excellent employee. He is informative, willing to answer any and all questions and is very personable.Candra K. | Overall Experience
Signs at the gates mention key cards, however, none were available at this location. Recommend adding all benefits to this location. Full price should include access cards.Nick H. | Overall Experience
Chris, the local manager is very service oriented. He helped me several times when immediate action was required. I wouldn't consider using any other facility. Thank you so much. Robin laraROBIN L. | Overall Experience
This is the best storage facility I have used and the staff is just excellent.LOUISE G. | Overall Experience
very friendly staffMary N. | Overall Experience
If I need storage and/Or have moving needs, this is the place to go!TIMOTHY P. | Overall Experience
Nice facility. Friendly, helpful staff.Stewart T. | Overall Experience
Very friendly staff always willing to helpGisselle O. | Overall Experience
Fantastic service! Staff and facilities were perfect and made our move to Sierra Vista less stressful.ANDREW J. | Overall Experience
Chris Miller is a big asset to your company.GEORGE L. | Overall Experience
Chris, Josh & Alexis were all very helpful during my visits. We had (2) 10x15 units that were clean and easy access. We rented a 15ft. truck for 3 days for a local delivery. Everything was positive.HAROLD H. | Overall Experience
Chris did a fabulous job customer service wise, helped put the car trailer on the truck. He also obtained a newer truck for our long trip from Arizona to Oregon!! Thank you Chris and U haul. DeanDEAN M. | Overall Experience
Met on lot as we drove up. Very professional and friendly. Great operation.Ron R. | Reservation
Great staff !!Joe S. | Overall Experience
No problems at all- very accommodating!Stephen B. | Overall Experience
Great service.Orson G. | Reservation
Thanks to Chris, My move was great!Cynthia J. | Reservation
U-Haul has always treated me well the facility was neat and clean the person that helped me had a great attitude thank youDAVID E. | Reservation
Manager Chris Miller does a great job!!!MARK D. | Overall Experience
noneREBECCA D. | Overall Experience
Them staff, especially the GM Chris?? Make this a great place. From day 1 his outstanding customer service assured me that I was in the right place. *GM is the location on HWY 92SCOTT W. | Overall Experience
Awesome staff, clean, informative, punctual.DERICK T. | Overall Experience
Chris miller is a excellent person, any time we ever had any kind of problem its was resolved immediately,, thank youMICHAEL H. | Overall Experience
The unit came in handy for me. Appreciate the staff as well. Thx, highly recommended.Priscilla S. | Overall Experience
Very helpfulMary F. | Overall Experience
Completely satisfied with U-Haul and it has been a pleasure working with Chris the manager. He has provided excellent customer service. I highly recommend U-Haul.LAURIE B. | Overall Experience
Due to the nature of my receiving monthly paychecks it is appreciated if I could have until the 5th of each month to make payment -- also it would help if you would reinstate sending monthly invoicesRONALD A H. | Overall Experience
I have only nice things to say about the staff. Everyone was very friendly and accommodating. No problems in any other way either. I'd use this facility again. Thank you.RUTH A W. | Overall Experience
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!