Customer Reviews for U-Haul Moving & Storage of Soldotna

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Soldotna

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BJ R. on

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Y’all have been wonderful

Nanci C. on

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Y’all are the best!!

Cindy S. on

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Thank you for all your help

Cindy S. on

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Sales guy was very fast and efficient. Thank you

DILLON K. on

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I had a great experience with you guys, and I really appreciate it. Thanks a lot.

paul l. on

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Have used storage facility off and on over the years have always felt safe with my things being there.

Kelly W. on

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Every time I come to this location, very helpful and always neat and tidy. The staff goes out of their way to make a great impression.

David C. on

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Amber L. on

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Virginia P. on

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Very clean. Easily accessible. Great lighting. Friendly, kind and helpful staff. Good prices on moving equipment.

samuel A. on

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The truck we rented was a little hard to get into reverse. The person who we returned the truck to said he would have it checked out. Otherwise everything went very well and the people there were very efficient and helpful.

alanna d. on

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Customer did not leave a comment.

Landon B. on

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Our whole experience with uhaul was great! 26' truck, drove 2500 miles had no issues. Great company.

George M. on

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Truck was only 3 years old with just over 30k miles on it. It Had a bad pull to the right and the front end shook violently when driving down the highway. Honestly did not feel safe driving it the speed limit, if I handnt just spent half my day loading it I would have returned it to the pick up location. Also, don’t waste your time trying to call, they never answer the phone and you just end up waiting on hold and being transferred back and forth to other people with the corporation who can’t help.

Edward K. on

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Facilities are fine but over priced compared to other Comparable options. While the staff is polite they are spread too thin which creates lines of people waiting and frustration.

Alan W. on

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Jerry W. on

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Grant W. on

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Nothing. All went great

Robert S. on

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The guy was cool and out going and energetic great Service

Molly D. on

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Excellent!

KEVIN W. on

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Excellent facility and staff. Always courteous and helpful.

Kevin W. on

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Excellent service and professionalism!

fred r. on

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robert k. on

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Rex J. on

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Perfect...thank

rhonda o. on

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The driveway getting into the location from the highway is very narrow for a 26 foot truck pulling a car transport. We realized later in the day after returning the truck that we had left 3 padlock keys with the truck keys. They don’t answer their phone, just get a recorder. We went back at opening the next morning to find they threw out the keys. A simple phone call to us would have been nice. They had our number. We now have 3 expensive locks to throw out. They were impressed that my husband scrubbed and power washed the truck after driving up the al-can highway. It saved them a lot of work, a phone call would have been nice.

samuel A. on

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TRACI H. on

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Glenn E. on

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Maria P. on

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Clerk at counter was very nice but swore a lot. Used sh__ & f__ word frequently

Allan B. on

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Allan B. on

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The K-cup coffee maker had no supplies. It looked abandoned! Please stock the coffee maker or take it away.

kevin d. on

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Was excellent, very accommodating. Friendly staff.

Alicia R. on

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Staff was very nice and helpful.

Karen L. on

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Checking was smooth and quick.

Terry E. on

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Employees were professional, courteous, and helpful. Customer service is excellent! The employees were helpful in getting the appropriate storage facility and moving van that met my needs, and also helpful in selecting box sizes, tape, dolly's, etc. Very quick in processing my transactions. Highly recommend!

RUEL H. on

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They treat you with respect and explain what you need to do

Robert G. on

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I think you should have a rate for if somebody is running a little late like an hour or two or three on returning the rental back to u-haul so the person does not have to pay for a full day, something like 10% an hour. Obviously there are exceptions, full day charge if someone has reserved said rental and there is no a suitable replacement in yard...

Skylar G. on

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DEBORAH P. on

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JULIANA S. on

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I am grateful for the convenience of the storage unit, will return if need be,Thank you!

Claude O. on

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Very pleasant experience. I got just what I needed and completed the transaction with ease. The store was very helpful. I would highly recommend it.

Molly D. on

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Such amazing service! Super friendly and helpful people!

JEFFREY M. on

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Jenny S. on

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Excellent value. Good service.

NUSON S. on

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Excellent fast friendly service

John U. on

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Very polite. Very helpful with information.

LAWRENCE L. on

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The people were always friendly even when they were so busy. They need more help.

kay h. on

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Soldotna U haul is the best store on the peninsula, and I would recommend this facility to anyone. Staff are friendly, efficient and the Owner is very knowledgeable! 🙂

Judy P. on

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Wonderful experience.

Robert E. on

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Friendly and professional.

Bill K. on

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Organized, polite and efficient staff. 5 stars!

David M. on

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I have always had excellent service at this location

VELDA L. on

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Rented a double storage with my daughter Angie. Is clean and homey there. Like the office guys....they always helped.

dan r. on

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Xxx

TERRI L. on

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I have had storage unit for many years and when I emptied it. Everything was in the same condition as when I put it in there. Yes I will always use uhaul when needed. Thank you

Kelly W. on

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Staff was very friendly and helpful.

josh m. on

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Had our stuff in storage for a year. No problems

JOHN P. on

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Great staff.

bob m. on

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Clean and well maintained. Very pleasant and helpful staff. Very professional.

theresa t. on

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Great place for storage and all around services!

GRACE S. on

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Excellent place for storage units! Definitely recommend if you need clean secure storage!

Dan M. on

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This is one of the better storage place I have ever rented from. Clean and secure.

Cheryl R. on

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I love the way everything is so organized and orderly. I also appreciate the way every employee is well trained and works as a team.

Edward G. on

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Lisa B. on

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It was just too expensive.

mary t. on

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I was impressed with Kyle Novak's problem solving and availability as a manager. I also recommended a raise for Dave who assisted in getting access to our unit.

Jaime D. on

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Thank you !!

matthew j. on

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Excellent experience- will defineately patronize in the future and highest recommendation to anyone needing these services Thank you