Customer Reviews for U-Haul Moving & Storage of South Clarksville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of South Clarksville

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Donald S.
Rating:

nothing

Allen R.
Rating:

Customer did not leave a comment.

Tyler J.
Rating:

Would have been nice to have been greeted upon walking into the store. Not a hi/hello or how can we help you. Did not bother to check lights on trailer once it was connected to our truck.

JESSICA W.
Rating:

We found some Ash in the truck from the previous driver. Other than that service was well! They did give us $5 off for that.

JESSICA M.
Rating:

Customer did not leave a comment.

BRYAN M.
Rating:

Stay exactly the same and keep a great staff on board. Very professional.

KELLY O.
Rating:

Customer did not leave a comment.

Galen S.
Rating:

Wear a mask.

Steven D.
Rating:

Made a thousand mile trip with no problems.

Keith J.
Rating:

Customer did not leave a comment.

Steven B.
Rating:

Customer did not leave a comment.

Chris G.
Rating:

This was a full service uhaul store and very professional.

floyd J.
Rating:

Every thing was fine...and the lines were not long...Thank you.

Richard W.
Rating:

I don't see how Robert can make it any better than the service He's providing now.

Brandy S.
Rating:

Customer did not leave a comment.

Richard w. | First Impressions |
Rating:

Robert is the best person I have had any dealing with and made my moving transition the easiest possible.

Robert T.
Rating:

Get what u pay for when u pay for it. Services on equipment trailer brake locked up on me and tore up my customer's property about $4000 dollars maybe more waiting on est.

TiWannia T.
Rating:

Make sure the cab of the car was cleaned before use

Fernando G.
Rating:

Customer did not leave a comment.

Christa W.
Rating:

Customer did not leave a comment.

Darrin P.
Rating:

Fast, friendly service late on Saturday.

Hannah K.
Rating:

Customer did not leave a comment.

JOHNATHAN V.
Rating:

Turned the truck in 14 hours early, when I reserved equipment like hand trucks, furniture dollys, none of them were available. So much for reserving them... picked the truck up with 3/8 to a 1/4 tank and dropped it off with the same amount, still got charged a 30 dollar fuel filling fee and 17.50 for 5 gallons of gas... I'll never use uhaul again.

Jerry P.
Rating:

Customer did not leave a comment.

Summer L.
Rating:

This was not me I don't live in The state where this transaction occurred at the address below please send me the copy of rental agreement Rental Pick Up Location U-Haul Moving & Storage of South Clarksville 365 Eastern Blvd Jeffersonville, IN 47129

Richard S.
Rating:

Other than drive the truck, it couldn't have been an easier process picking up or dropping off.

GABRIEL R.
Rating:

Customer did not leave a comment.

Ryan J.
Rating:

Put dolly in truck like you say when picking up after hours. Have truck clean and not falling apart. I understand now why everyone recommends PENSKE rentals they may cost a little more but they are worth it to have better equipment and service

MADISON L.
Rating:

Customer did not leave a comment.

Shelbi C.
Rating:

I did not receive my contract via email after I obtained the equipment so when i returned the equipment i was not aware if the gas level so i returned it on full to ensure i wasnt charged the refueling fee and I was unaware that if you returned the equipment after hours it was a $20 fee which i was charged because i was trying to be proactive and return it the night before. Im not sure what that $20 fee covered since they were closed and the key was in the night drip. I live less than a mile from the place So I would just through $20 away and not return it at 9am. I will go somewhere else next time.

TIMOTHY J.
Rating:

Nothing. Everything was perfect.

MIKE B.
Rating:

Customer did not leave a comment.

Hank M.
Rating:

Customer did not leave a comment.

GAIL G.
Rating:

Customer did not leave a comment.

WILLIAM M.
Rating:

Right door latch inoperable! Cab smelled!

RANDY M.
Rating:

The staff went out of their way to help us with a problem. I needed the trailer for longer then planned and they said no problem and when I did drop of off they were fast and efficient

Jean S.
Rating:

Customer did not leave a comment.

Nicholas C.
Rating:

Customer did not leave a comment.

Trina K. | Overall Experience |
Rating:

I never interacted with staff with COVID-19 sickness in the US. My storage units door was so horrible I always had to have someone with me to raise the door up. It really needs to be repaired.

Brian O.
Rating:

Customer did not leave a comment.

RIcky W.
Rating:

Make sure they getbwhat

John S.
Rating:

They,,, always.. strive to do the best job,, and help the costomers,, the best they can,,

JOHN M. | First Impressions |
Rating:

Check engine light on in Chevy 9’ Cargo Van

brandon H.
Rating:

Customer did not leave a comment.

erik F.
Rating:

Exterior has not been cleaned exterior.

LUANN A.
Rating:

It was a great experience and the customer service was excellent.

Paul S.
Rating:

Customer did not leave a comment.

Jim W.
Rating:

Customer did not leave a comment.

Steve Y.
Rating:

Nothing. Great customer service.

James D.
Rating:

The can reeked of cigarettes.

Michelle S. | Online Move In |
Rating:

Customer did not leave a comment.

CATHARINE J.
Rating:

Wow. I was impressed! This was super easy. The van was clean. The representative on site was helpful and professional. I will use this service again and have already told several people about it.

Justan R.
Rating:

Customer did not leave a comment.

John P.
Rating:

Reserved truck was not available at pick up time. Had to take smaller box truck. Truck floor was vary dirty.

David B.
Rating:

Great location and staff

Brianna E.
Rating:

Nothing my service was great and cory was a big help and very friendly.

EARL K.
Rating:

Everything went very smoothly.

Earl K.
Rating:

Everything was ok you don't need to do anything else. The staff went out of his way to help me with the move. Thank y'all very much. Earl

kaitlyn G.
Rating:

Over charged, I filled tank but still got charged gas

vance H.
Rating:

Customer did not leave a comment.

JOCELYN M.
Rating:

Customer did not leave a comment.

CHARLES T.
Rating:

Very helpful.

Christin A.
Rating:

Customer did not leave a comment.

Ashlyn T. | Overall Experience |
Rating:

Had over $13,000 worth of sneakers stolen from my unit. My lock wasn’t tampered with. The walls in the unit don’t even come up all the way to the ceiling, so people can go over the wall from unit to unit without even having to enter through the front. Absolutely ridiculous. I WILL NOT EVER recommend this location to anyone.

Alan C.
Rating:

The online registration makes it a very fast a simple matter to rent equipment!

BILLY W.
Rating:

Customer did not leave a comment.

RICHARD C.
Rating:

Customer did not leave a comment.

Jeffrey S.
Rating:

Charged for 23 gallons of fuel. Picked up on 1/2 tank and returned with 3/8 tank.No way we used 23 gallons

Roy M.
Rating:

That store was fine as is.

MARY B.
Rating:

Customer did not leave a comment.

Ray L.
Rating:

Customer did not leave a comment.

John S.
Rating:

Customer did not leave a comment.

Dennis T.
Rating:

Customer did not leave a comment.

Rebecca L.
Rating:

Great customer service

Beverly D.
Rating:

Customer did not leave a comment.

Brantley S.
Rating:

Customer did not leave a comment.

Allison L.
Rating:

Customer did not leave a comment.

Sherilyn W.
Rating:

Another great rental experience, thanks!!

Michael P.
Rating:

Customer did not leave a comment.

Ronald C.
Rating:

Customer service was nice this time

Berthilda C.
Rating:

Answer your phone

Kristina W.
Rating:

Customer did not leave a comment.

Robert B.
Rating:

Customer did not leave a comment.

LINDA S.
Rating:

Customer did not leave a comment.

William L.
Rating:

Customer did not leave a comment.

Sheldon T.
Rating:

Customer did not leave a comment.

Kathy H.
Rating:

Customer did not leave a comment.

JENNIFER F.
Rating:

Customer did not leave a comment.

Yolanda G.
Rating:

Customer did not leave a comment.

Pamela S.
Rating:

Staff very friendly.

Robert H.
Rating:

Customer did not leave a comment.

Lon B.
Rating:

Excellent customer service, the young lady helped us on all aspects of this transaction.

David R.
Rating:

Customer did not leave a comment.

Allen C.
Rating:

Employees were outstanding, took very good care of me. Thanks !!!!

Bradley W.
Rating:

Customer did not leave a comment.

Allison L.
Rating:

Customer did not leave a comment.

Frank W.
Rating:

Customer did not leave a comment.

Amy M.
Rating:

Lot of dents cracked bumper. All noted. Only needs for a hour. Not sure it was Covid clean. We used our own wipes.

Jessica P.
Rating:

Customer did not leave a comment.

JACOB S.
Rating:

Customer did not leave a comment.

MITCH H.
Rating:

Customer did not leave a comment.

Jene C.
Rating:

My overall experience with U- HAUL was really bad. But this specific location was very professional.

Lanessa W.
Rating:

Customer did not leave a comment.

ALLEN C.
Rating:

I reserved a motorcycle trailer a week before picking up, it was not available the day I needed it. The employees found a trailer that worked for me and it worked out, but I was disappointed I used the U-haul reservation system and it didn't work.

Jennifer W.
Rating:

Checking in the truck when returning it is a long process

Ashlyn T. | First Impressions |
Rating:

Ms. June was amazing. So friendly and helped me get everything I needed. I would absolutely recommend her, and the location on Eastern Blvd in Jeffersonville Indiana.

Louanda K. | Overall Experience |
Rating:

Several times during my rental interval, the gate was broken on the open position. Durinq the business day, the gate was left open. The unit had debris on the floor when I moved in and more debris, a mud dauber’s nest, and numerous spider webs as the doors Were not wind proof, and the latching often stuck. My rent increased once in that interval with No improvements visible.

Holly K. | Overall Experience |
Rating:

I had items stolen out of my storage unit. I went to tell the people in the office and they told me it has been happening lately and all I can do is call the police to file a police report. No customer service at all, not an I'm sorry that happened or anything. Every time, I went to my storage unit there was always trash just laying outside of it for weeks. I am aware that they didn't know it was going to happen but of course, all of the cameras were facing the other way. I am very disappointed and will never use UHaul again.

Priscilla P. | Overall Experience |
Rating:

Customer did not leave a comment.

CHARLES H. | Overall Experience |
Rating:

Customer did not leave a comment.

CHARLES H. | First Impressions |
Rating:

Customer did not leave a comment.

Christopher L. | First Impressions |
Rating:

Great service. Great prices

michael f. | First Impressions |
Rating:

Excellent customer service staff, friendly and courteous.

WILLIE A. | Overall Experience |
Rating:

It would have been a better if you kept your word and threw in the lock for free like you promised!!!!

Doron V. | Overall Experience |
Rating:

Everything was good till I moved out. But a week later I’ve bin charged to my credit card when the unit is empty. I call 4 time on the 13th and send email to the branch manager no response or call back. I will appreciate if the issue will resolve. Thank you Yo can reach me at 786-566-0127

Dennis L. | First Impressions |
Rating:

Customer did not leave a comment.

Matt D. | Overall Experience |
Rating:

Customer did not leave a comment.

Theodore B. | Overall Experience |
Rating:

Was overcharged for mileage. Manager called me a liar when she called and refused to listen. Have always used uhaul but will do whatever I can to avoid in the future. Hope you can get things fixed

Shari p. | First Impressions |
Rating:

Very curtious, informative and nice people.

David K. | Overall Experience |
Rating:

Great place

julia w. | Overall Experience |
Rating:

Manager & staff are wonderful! Does have a rodent problem

Rhonda H. | First Impressions |
Rating:

Both employees in the store were very nice, I was taken care of in minutes. I have used Uhaul before and never had any issues. Recommend highly!

Cody M. | Overall Experience |
Rating:

The insulation in the ceiling was falling down and had not been secured before moving in. There was a real mouse problem, I had mouse poop in nearly every box.

Michael P. | Overall Experience |
Rating:

Every time I need a storage unit, I go to uHaul. I doubt that’ll change!

Rebecca O. | Overall Experience |
Rating:

Jake was wonderful,and very quick working on my contract

ashley j. | First Impressions |
Rating:

The staff was very pleasant.

mark d. | First Impressions |
Rating:

Quick and Easy to do thanks

MICHAEL M. | Overall Experience |
Rating:

A

Katheren n. | First Impressions |
Rating:

Great service

Alice h. | First Impressions |
Rating:

Everyone was very nice and helpful!!

LEWIS C. | Overall Experience |
Rating:

I had made several temps to ask them about my refund. I waited for the manager Amber to call me back and never received any call from her. I feel like if I moved out before the date there's no charge

keith h. | Overall Experience |
Rating:

Great staff

emilya w. | Reservation |
Rating:

Fast speedy service with knowledge of the space I needed and great service with almost a smile.

Jay B. | Overall Experience |
Rating:

Nice storage place. Friendly workers

Robert D. | Overall Experience |
Rating:

Friendly and helpful staff.

sheila a. | Overall Experience |
Rating:

I appreciate Amber she helped me so much ,thanks

Lianna T. | Overall Experience |
Rating:

No comment

JEREMY D. | Overall Experience |
Rating:

Overall good experience. However, there was no electricity to the outlet or light outside of our storage unit and the employee said that they didn’t run electric to those outlets and won’t ever do it.

Sheri F. | Overall Experience |
Rating:

Everyone was very professional with their job. Facility was always well maintained. I would use this location again if the need were to arise.

No reviews have been submitted for this location.

Back
To Top