Customer Reviews for U-Haul Moving & Storage of South Vineland

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of South Vineland

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Javier H. | First Impressions |
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The store manager seemed like he knew what was going on and how to handle the situation at hand

derrick g. | Overall Experience |
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Roberto, the GM goes out of his way to help the customers! I would HIGHLY recommend using this storage facility for your storage needs! I never once worried about the safety or security of my storage unit! This was the cleanest and most convenient location in Vineland and the surrounding area!!!

ANGELO L. | Overall Experience |
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Nice and clean surroundings, like the security and fencing. Could do better with speed limits and sign indicators inside the storage facility, otherwise all great.

Darawan K. | First Impressions |
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Customer did not leave a comment.

TIERRA S.
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Customer did not leave a comment.

James P.
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Customer did not leave a comment.

Hector R.
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Thank you!

DENAE F.
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Workers were not only friendly but extremely helpful.

Mavelyn J.
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Excellent customer service, made sure vehicle was clean and upon return ensured I received the best rate for long distance travel. Highly recommend

GARY S.
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Customer did not leave a comment.

Stephen M.
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Customer did not leave a comment.

Robert L.
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I used your 10' truck and there were no hooks to secure your belongings.

Justin H.
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Customer did not leave a comment.

TODD V.
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When loading the motorcycle it bottom out and did damage to the oil pan.

Chelsea D.
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Nothing, everything was great and the personnel for very polite, conversational yet professional. I come to this location for all equipment rental needs. Thank you for another smooth and quick rental!

JOHNNY B.
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Customer did not leave a comment.

Ronald B.
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Jessica is the best.

Earl B.
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our order for boxes, tape and equipment were ready when we got to UHAUL, Delsea Dr. Jess was great from the time we got there to when we returned the truck and equipment. Great customer service as usual.

Benjamin S.
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Customer did not leave a comment.

Anthony L.
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I made a reservation over the phone and the agent set it up as a one way instead of a round trip (according to the agent at the location I picked up from). When the reservation was amended to make it round trip, the per mileage fee tripled (and I was doing almost 200 miles).

ROBERT T.
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For your 6X 12 enclosed trailers you need to have tongue Jack's. I have been towing trailers for 45 years and this was a great experiance.the only problem was it took 2 to 3 people to remove and reconnect the trailer to my truck.

Gilbert S.
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Very friendly and courteous

Jonathan K.
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Customer did not leave a comment.

Rean Used F. | Overall Experience |
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In the unit there is a place to put a light bulb but when I put one in it it did not work and we empty the unit without ant light except from ours phones and the light turned outside turned on past eight it should have turned on as soon as it darkens but there should be light in the unit it would have made it easier and the light outside should turn on sooner . I hope ugly understood me lol but I liked if there had no problems with anyone,the workers are nice helpful and the manager was great with us and yes in the Future I would come back . Keep up the good work!!!!!

Luis Alberto M. | Overall Experience |
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Muy satisfecho con el trato que recibí. Todo bien ordenado, limpio,muy atentos a mis preguntas y dudas. Recomendaría a cualquier persona que pregunte. Gracias

Jason C.
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This was the cleanest U-Haul center I've ever seen. Jess went above and beyond handling my rental needs.I also had the opportunity to see her with other clients and she provided them with the same respect and outstanding service that I was given.

Jose P.
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You guys are doing a great job!!!

Eric L.
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Customer did not leave a comment.

michael W.
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Customer did not leave a comment.

CORY JON M.
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Reservation took over 20 minutes to execute. Other than that, the staff was very helpful and polite.

Louis U.
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Customer did not leave a comment.

Sharon P.
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The representative at the counter was very nice, polite and helpful. Also Jess over the phone was too.

Yahaira O.
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Customer did not leave a comment.

Jose C.
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The clerk was very helpful and professional very pleased. Thanks

Robbie V.
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Customer did not leave a comment.

Dave W.
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Initial reservation was for another location, they had not received it. Spent45 minutes wasted time until directed to location where transaction occurred. Need to fix your reservation process

Stephen K.
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Customer did not leave a comment.

David W.
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Customer did not leave a comment.

Victoria V.
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Customer did not leave a comment.

LAWRENCE D.
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The staff was great!!

Wendy A.
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The truck needs to be overhauled with maintenance. Felt dangerous to drive. Windshield wipers were horrible. Had on reserve for a utility dolly but wasn't on the truck. Also had a reservation over 2 weeks ago for a one way rental from PA to NJ and when came time to pick up there was no truck available which is very unprofessional since there was plenty of time to find one and get one to the closer location for me. One of the worst exerperience ever. Then I had to pay more for the 2 way rental because you could not hold up to the agreement/reservation I placed on line and called into to he dispatcher to properly reserve. I would expect U-haul to reimburse me some money back. Wendy Aquino aquino140@gmail.com 484 954 0908

Richard M.
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Customer did not leave a comment.

MARK K.
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The location was great

Teddy H.
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Employees were not wearing masks. When I asked them about it, the one employee gave me an attitude saying he didn't have one. The truck was obviously not sanitized. I spoke to the manager about the incident and she didn't seem to care at all.

Toyota V.
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Customer did not leave a comment.

Cheryl T.
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I have nothing to complain about. Great service!

James S.
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Install cruise control. Install USB ports or accessories outlet for mp3 player.

Lionel N.
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Everything was good Good customer service They hooked and unhooked the tow dolly very nice

Douglas H.
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Customer did not leave a comment.

Aminata B.
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Customer did not leave a comment.

Mark B.
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There was a mix up with our initial pick up site and the Delsea site was fantastic.

Bryan N.
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Have no complaints, used pre-checkin took very little time to be on my way with trailer.

Joseph M.
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Trailer was not at location fpr pickup. Corp changed pickup location 25 miles away plus pickup was on Sunday and location was closed. The Vineland location was very helpful and was able to go and transfer the trailer from the other location. We had a 9:30 AM pickup and did not get trailer until 2:30 PM .

Robert M.
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David G actually stayed late on Friday nite to make sure I was able to get there and pick up my trailer. I was over 150 miles away and stuck in traffic, then had to drive to the Poconos afterwards. His understanding and professionalism was greatly appreciated. Thank you David!

Anne F. | Overall Experience |
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Customer did not leave a comment.

SULEIKA R.
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Customer did not leave a comment.

Carrie C.
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Customer did not leave a comment.

Melissa H.
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Customer did not leave a comment.

Bryan D.
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Customer did not leave a comment.

Christine R.
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Customer did not leave a comment.

Brian S.
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Customer did not leave a comment.

ASHELY G.
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Roberto was an outstanding employee he went above and beyond to make sure I could leave with the trailer I rented. He worked very hard helping out to get the ball on my hitch it was hot and muggy outside he did not complain one time. I appreciated his hard work and dedication.

Daniel D. | Overall Experience |
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Customer did not leave a comment.

Paul N.
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The strap on the tow dolly was defective. The car almost came off the dolly as the right side completely failed. I sm outting in a clsim for possible damages.

ANTONIO P.
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Customer did not leave a comment.

Robert J.
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Customer did not leave a comment.

Captain Stanley S.
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I had to drive 45 miles to get it witch i gave 2 weeks in advance to have one st my pick up point..so that made it 90 mile round trip for it..got to Alabama to the drop off point and they must of had 25 car transport there and so did all the other uhaul places that were herei could of brought 3 of them back to nj

Edward T.
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Great people are working at this location, very helpful and made things easy.

Danielle M.
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Great service. They are quick fast and efficient.

Albert D.
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The price was a bit much.

Ernest N.
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Customer did not leave a comment.

Joseph M.
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Customer did not leave a comment.

JOSEPH B.
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Customer did not leave a comment.

IRIS H. | Overall Experience |
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Customer did not leave a comment.

MARY C.
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Customer did not leave a comment.

Bill W.
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Customer did not leave a comment.

kathy S.
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Customer did not leave a comment.

Nancy P. | Overall Experience |
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The experience with Uhaul was a great one

Melissa T.
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Customer did not leave a comment.

Jennifer P. | Overall Experience |
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My storage was wonderful and staff was very helpful my only complaint was that my Important things got wet with the storm inside so I had to close my storage.

Najah B.
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the staff was very efficient and friendly

Thomas H.
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staff was helpful with the loading and unloading of trailer

Ruben D.
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Customer did not leave a comment.

Reisha A.
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Everybody telling different things and not explaining up front. The employees don't communicate with other shifts so they're giving different information and charges for more than was discussed.

JOSEPH C.
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Customer did not leave a comment.

Gilberto A.
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Customer did not leave a comment.

Luis F N. | Overall Experience |
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Customer did not leave a comment.

Angel R.
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Roberti n your store manager were excelent people skills

Paul G.
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Customer did not leave a comment.

Jeffrey V.
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Customer did not leave a comment.

Michael P.
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Tracy B.
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Customer did not leave a comment.

Enest M.
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Nothing for me you guys everything.

Robert M.
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Never been more disappointed in any company I've ever done business with - will never use uhaul again and will not only never recommend it, but I will proactively tell anyone who will listen about how awful the brand and the company is

SHERRY K. | First Impressions |
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Customer did not leave a comment.

sherry K.
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Customer did not leave a comment.

Raul L.
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Good customer service

AMELIA P.
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Great service! Very helpful!

Kathleen K.
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Customer did not leave a comment.

Anthony L.
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Customer did not leave a comment.

Edwin C. | First Impressions |
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Thank you Roberto at the Vineland, NJ. Store... who helped us select the perfect size storage unit rental for our belongings! 👍👍

Waldron G L. | Overall Experience |
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Customer did not leave a comment.

Thomas O.
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Customer did not leave a comment.

John B.
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Customer did not leave a comment.

Felicia R. | Overall Experience |
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Everyone was very polite and friendly.

Clarence W.
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Everyone was great in helping me

Donato D.
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Customer did not leave a comment.

Vickie S. | Overall Experience |
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Customer did not leave a comment.

Jacquelin S.
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I'm short and was hard getting into the truck maybe a step for us shor t people

Gregory W.
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Customer did not leave a comment.

Emily S. | Overall Experience |
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Customer did not leave a comment.

Chaher K.
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Customer did not leave a comment.

Julissa F.
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No complaints, will definitely return if need to

Carmen C.
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Customer did not leave a comment.

Anthony C.
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Customer did not leave a comment.

Joshua B. | Overall Experience |
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Customer did not leave a comment.

Cynthia L.
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Roberto was awesome, friendly. And very helpful. Experience was easy. I thought I had to be back by 8, so I was and really didn't need the dolley for the night. They closed at 7. They could of been a little more clear on what to do if you return after closing. I used the phone number and Jess called right back and did let me know what to do.

JENNY V.
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Customer did not leave a comment.

Darlene Y.
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Love the customer service representative. I don't know his name but kudos to him.

Kim B. | First Impressions |
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Customer did not leave a comment.

Brianna W. | Overall Experience |
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Customer did not leave a comment.

Tamara C M. | Overall Experience |
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Customer did not leave a comment.

Craig H. | Overall Experience |
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Jess and Roberto were very friendly and very helpful. Great help!!!!!!!!

Nichole C. | First Impressions |
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Associate Robert help me find what I needed right away.

Steven R W. | Overall Experience |
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Customer did not leave a comment.

Jennifer P. | First Impressions |
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Customer did not leave a comment.

Ingrid G. | Overall Experience |
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Customer did not leave a comment.

Ida F. | First Impressions |
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Customer did not leave a comment.

mohammad b. | Overall Experience |
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They did not give my partial payment back I they charged me on 29 and I moved out on 8 they did not give me my money back I been using this facility amost year

mike s. | Overall Experience |
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the manager and the workers were very nice to me and the price was good as well.

Bernardo S. | Overall Experience |
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Yes

Michelle L M. | Overall Experience |
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Had a nice experience with uhaul

JAVIER T. | Overall Experience |
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Love there shame I had to move but will definitely do business with them again

RICHARD L. | Overall Experience |
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Friendly and professional service at both the Vineland and Cedarbrook locations.

Amy M. | Overall Experience |
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Didn't give 5 stars due to price. I downgraded the size of the unit to save money.. 2 month later they upped price. Went from saving 15 to 3 dollars monthly. Transferring unit was a waste of time

mike s. | First Impressions |
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very nice service

Pedro R. | Overall Experience |
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Roberto Rosa was a great help n proffectional.. Thank you ver much..

Rosa L. | First Impressions |
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Appreciate there service and convenience.

Hilda P. | Overall Experience |
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I lost over a thousand dollars worth of belongings due to a leak in the roof. Why didn't someone notify me to check on my belongings when they knew there was a leak? Your prices are ridiculous. Disgu

RICHARD R. | Overall Experience |
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Jesse the manager was always accomadating. She worked above and beyond our needs. A great place safe and secure.

roxane b. | Overall Experience |
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I loved uhaul the personal was very nice, helpful and respectful. The yard was always clean and secure i never had a problem. I recommend this place to everyone.

gina l. | First Impressions |
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Roberto was very thorough in explaining all the details of the contract. He also gave me some water as I was over heating from the high temperature and exertion of the moving.

Lionel S. | Overall Experience |
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Best storage fascility in Vineland. They don't take there customers things from them period.. Best quality service since the 90s.

Alexis L. | First Impressions |
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Paul Kelly is fabulous and was literally amazing. I am beyond thrilled with the level of service that I’ve received from every UHaul person that I’ve encountered thus far (about 3 total)

John C. | Overall Experience |
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I just got a little too expensive . We had our stuff there for 2 1/2 years and you would think that you would benefit from that because I never missed a payment that you should get some kind a deal.

Sandra W. | Overall Experience |
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Very helpful and very well organized storage unit and rental of their trucks have always been a good experience

Johanna Q. | Overall Experience |
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Love the first free month, very convenient.

marsha s. | First Impressions |
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Excellent customer service

Aaron P. | Overall Experience |
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Only problem was there was a mouse or mice in the storage unit. There was poop all over our stuff.

Johanna Q. | First Impressions |
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Besides I had to fill up 3 times and spent $100 in gas,,,the truck was great, the service was awesome in both locations. Loved that they give you 1 free month of storage. Very convenience.

mariela m. | First Impressions |
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Moving is so STRESSEFUL moving from one state to another is INSANE. The time and attention from the staff at the Vineland UHAUL made renting a truck and storage seamless. Optimal customer service.

Linda E. | First Impressions |
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Everyone very professional and courteous

Nick R. | First Impressions |
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staff was very helpful with the transaction

Appliances P. | Overall Experience |
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Jessica Omrod is excellent. She pays attention to detail and is very conscientious. She even contacted me once to let me know that I did not lock my storage unit correctly. Awesome service!

Paul B. | First Impressions |
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Thank you

Thomas G. | Overall Experience |
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Mice

Britny H. | First Impressions |
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I said I didn’t want the insurance , signed the paper declining insurance and I was charged for it anyway . Wasn’t given a contract .Then they gave me a number to call and no one answered it all day

Wiliam f. | Overall Experience |
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Robero and the store manager were great and very nice i wouldn't hesitate to send anyone to them you have a great staff there and hard workers looking always to give the best service i seen them at be

Christal C. | Overall Experience |
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👍🏼

Donita D. | Overall Experience |
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My experience was pleasant until one of the employees decided to debit my account without authorization. I was already in financial distress and had to act quickly to have overdraft fees reversed.

David C. | Overall Experience |
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Roberto was great. Had an issue with my unit due to what I was told by the call center. Jess in the office wouldn’t honor it. Had to call several times to get it resolved. Jess could use help with CS

CAROLYN E B. | Overall Experience |
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Needs to be open until at least 9 PM, for working people.

CAROLE C. | Overall Experience |
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Excellent facility. Could possibly have a few small climate controlled units. Very pleasant staff

Katherine B. | Overall Experience |
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We stored most of our belongings here while we renovated a house for a year. The facility was always quiet and secure. I am glad we chose this facility. Online billing was very helpful as well.

MARITZA R G. | Overall Experience |
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This was a positive experience and I would do it again.

kyle b. | Overall Experience |
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The manager Jessica was beyond helpful and courteous. I would recommend this facility to friends and family as they were thorough in making sure everything is clean and ready as soon as I moved in.

Maracie S. | Overall Experience |
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Thanks guys!

Ella R. | Overall Experience |
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Excellent service , will use in the near future.

Thomas L. | Overall Experience |
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My storage items had rat droppings all over them. I Have veen trying to contact office. No one us responding. My son's clothes were eaten..I want tgem replaced. I also want a refund for the un

Angel O. | Overall Experience |
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Very friendly personal

No reviews have been submitted for this location.

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