Customer Reviews for U-Haul Moving & Storage of South Vineland

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of South Vineland

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Richard I. on

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If it was possible to give a thousand stars this location would definitely get it, Jess and the staff are beyond AWESOME!!!! Even though I live in Bridgeton I choose to go here because of the great service and staff.

james e. on

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Juan G. on

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Very God experienxe

Kiara A. on

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richard i. on

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Totally outstanding!!! This location has proven to be a true testament to customer satisfaction at its best!!!!

bob s. on

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I didn’t realize I was renting the blankets. I thought I bought them. I brought 6 out of 10 back and was charged $5. I almost brought none back but though it would be nice to pass on to another driver.

kevin g. on

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Jim P. on

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Anthony G. on

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Gerald B. on

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Josepher F. on

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David T. on

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my experience was excellent. The van was clean and ran smoothly, was comfortable to drive. The staff was friendly and professional. They processed the information without delay and were very helpful. I was on my way in a matter of minutes.

evangelis e. on

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Stop sending me unsolicited emails

mark c. on

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Jim P. on

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david f. on

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James B. on

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Good customer service from all staff.

Johanna Q. on

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Besides I had to fill up 3 times and spent $100 in gas,,,the truck was great, the service was awesome in both locations. Loved that they give you 1 free month of storage. Very convenience.

mariela m. on

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Moving is so STRESSEFUL moving from one state to another is INSANE. The time and attention from the staff at the Vineland UHAUL made renting a truck and storage seamless. Optimal customer service.

Chris L. on

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These guys are simply put “awesome”. Always fast and friendly service and their equipment is top notch

Jim P. on

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Isaura M. on

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Joseph M. on

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Paul K. on

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Excellent service, rental process took less than 10 minutes. Would gladly rent again.

Craig P. on

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migdalia c. on

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JOE R. on

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Jim P. on

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Crystal B. on

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Reyna G. on

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Paul L. on

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From the time I pulled in to pickup my U-Haul equipment until I dropped it off and checked out, my experience was excellent! The staff on site was courteous, friendly and well spoken. My equipment was ready for me, clean and well maintained. I will certainly recommend this location to my friends based on my experience. Please pass on to the staff my appreciation for their professionalism. Too often folks jump to complain. Not often enough, we take the time to praise exceptional service. Today I received just that, exceptional service. Thank you.

RONALD M. on

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Everything went well.

David D. on

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The 4X8 trailer I received was old and had been resealed with caulk of some sort instead of being rebuilt. Admittedly I had the dubious privilege of driving through rain and more rain, but I would have expected its water resistance to have kept everything dry. It did not and I arrived with a wet mattress due to water seeping onto the front 1/2 of the trailer floor. I feel that an enclosed trailer should keep its contents dry from standard driving in rain. I guess I am mistaken.

Ronald C. on

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Got charged for 12 days after we dropped it off and this was the 2 ND time this happened will never use you again

Jim P. on

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Always helpfull and courteous

Valerie M. on

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Julia C. on

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Joie S. on

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melissa p. on

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RONALD L. on

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Truck ran like crap. But that has nothing to do with this location. The people there went above and beyond the call.

Janae G. on

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I would have liked the same treatment as another customer who had his u haul truck pulled up and ready for him. I had to find my truck myself and it was in a muddy puddle of water. Another worker was kind enough to assist me.

stanley s. on

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arlene c. on

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Kenneth K. on

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Ebony W. on

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Friendly and made it easy to access my rental.

Jim P. on

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Christine R. on

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ed c. on

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An hour into our 550 mile trip the air conditioning stopped working in the rental truck. This made the ride very uncomfortable with temperatures and pouring rain.

Jeffry J. on

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Include free straps or rope

Roy M. on

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Nothing. Friendly staff, great location.

Paul S. on

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Representative was very attentive and careful to insure I was aware of the policies. Very helpful.

Dominic S. on

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diane j. on

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Inez M. on

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Truck cab was filthy Windows were dirty app was not working properly to check out.

Megan C. on

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Wayne M. on

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alphonso s. on

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DAVE S. on

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Nothing!! All employees were helpful and friendly.

kevin w. on

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I was charged $15 dollars for a cleaning fee. We double checked to make sure the thing was clean. I even used the mini Vaccum in my car for inside the cab of the truck just for extra credit. Scam. Will not be using you next time around.

Jim P. on

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scott r. on

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Leon N. on

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Very helpful and friendly.

vincent r w. on

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The gentlemen that helped us were very helpful, and truly cared about giving us our best options. Went over all the numbers, mileage, and gas. The tuck we rented was like new, clean and road very smooth. All around was a very pleasant experience

jared k. on

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I had reserved 2 four wheel dolly’s and the location only had one. While I was frustrated by this, the person that I dealt with at pick up and drop off went well above and beyond to make up for this and his effort was greatly appreciated.

richard i. on

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Awesome staff, fast service, great attitude. I am so happy with U haul my second time using you and again you delivered. Thank you!

nick d. on

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Great place with a wonderful staff who were professional, friendly and very cooperative.

Stephen S. on

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Roberto Rosa, Jr could not have been more helpful. He was courteous, insightful and extremely kind. He went above and beyond to make us feel comfortable and knowledgeable about the equipment. Uhaul is lucky to have such a dedicated employee.

Linda E. on

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Everyone very professional and courteous

MIRLIN E. on

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DAVID S. on

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richard i. on

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Guarionex R. on

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Brian L. on

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Fast pick up and drop off. Answered every question i had. The sliding door was giving me a issue closing. They remedied the situation and I was back on my way. Will do business with again.

mark t. on

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Larger parking lot

Josphine D. on

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Smooth and easy. I would definitely recommend this place if they like things done right & quickly.

Juan r. on

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Awesome customer service...

David P. on

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Krystal D. on

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Frank R. on

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Nick R. on

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staff was very helpful with the transaction

Appliances P. on

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Jessica Omrod is excellent. She pays attention to detail and is very conscientious. She even contacted me once to let me know that I did not lock my storage unit correctly. Awesome service!

Paul B. on

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Thank you

Thomas G. on

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Mice

Britny H. on

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I said I didn’t want the insurance , signed the paper declining insurance and I was charged for it anyway . Wasn’t given a contract .Then they gave me a number to call and no one answered it all day

Wiliam f. on

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Robero and the store manager were great and very nice i wouldn't hesitate to send anyone to them you have a great staff there and hard workers looking always to give the best service i seen them at be

Christal C. on

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👍🏼

Donita D. on

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My experience was pleasant until one of the employees decided to debit my account without authorization. I was already in financial distress and had to act quickly to have overdraft fees reversed.

David C. on

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Roberto was great. Had an issue with my unit due to what I was told by the call center. Jess in the office wouldn’t honor it. Had to call several times to get it resolved. Jess could use help with CS

CAROLYN E B. on

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Needs to be open until at least 9 PM, for working people.

CAROLE C. on

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Excellent facility. Could possibly have a few small climate controlled units. Very pleasant staff

Katherine B. on

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We stored most of our belongings here while we renovated a house for a year. The facility was always quiet and secure. I am glad we chose this facility. Online billing was very helpful as well.

MARITZA R G. on

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This was a positive experience and I would do it again.

kyle b. on

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The manager Jessica was beyond helpful and courteous. I would recommend this facility to friends and family as they were thorough in making sure everything is clean and ready as soon as I moved in.

Maracie S. on

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Thanks guys!

Ella R. on

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Excellent service , will use in the near future.

Thomas L. on

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My storage items had rat droppings all over them. I Have veen trying to contact office. No one us responding. My son's clothes were eaten..I want tgem replaced. I also want a refund for the un

Angel O. on

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Very friendly personal