Customer Reviews for U-Haul Moving & Storage of Southside

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Southside

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Jerry C. on

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Charles H. on

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They are a little slow, may be understaffed. The newer guy I had was helpful and friendly.

aimee W. on

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Michael B. on

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Corey R. on

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Jesse B. on

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WILLiam B. on

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Great service.

Mary N. on

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They always go above and beyond to help me out with my uhaul needs wouldn't go anywhere else.

Jason B. on

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Jerry C. on

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jeff H. on

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Sales men great fellow give him a raise

Charles P. on

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Austin C. on

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The guy working when I went to pick up my vehicle had the best customer service. Thank you!

DOUG K. on

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You are good. Came up to expectations

Pam S. on

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william T. on

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Lucas J. on

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The check engine light was on as soon as I started the truck and stayed on throughout.

thomas H. on

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Mary N. on

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Not really sure. I always have excellent treatment when I go to my U-Haul location

Stephanie H. on

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I still haven’t received my deposit back and I’m not happy with how long it has taken was supposed to be back 7 days ago

Lenora R. on

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Bridget Nicole P. on

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The tires were bald on this truck and it drove so funny. I always drive to the uhauls when we move, and this one seems like a there's something wrong with it. I also sat in the parking lot for 45 minutes trying to do an overnight return due to the website being down. Which would be okay if there was another way you could drop it off overnight without the website.

Stephanie B. on

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Nothing, everything was great!!!

kevin A. on

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Very nice staff...

Stephen J. on

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Donald T. on

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Vicki A. on

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Our service guy was very informative and knew what he was doing!

stephen J. on

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pam S. on

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Jason B. on

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Great guys to work with!!!

Mike W. on

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Make the online portion more agreeable. I was not able to connect in the store.

Justine N. on

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Gary S. on

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Charles G. on

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Gordon W. on

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Clean equipment fix steering, it was loose and wore me out People were nice though

kimberly s. on

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Very helpful and quick to help out

JACOB A. on

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CHRISTINE S. on

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Knowing my items were stored safely was great. The manager has been awesome... friendly and helpful.

Chasitiy S. on

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The staff was extremely helpful, always going the extra step during my move. The facility is very clean and well maintained.

Michael L. on

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Very quick and easy

Joy S. on

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Very helpful and personable.

albert r. on

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Everything went good no problems, everyone was nice

Nakita G. on

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expensive

connie m. on

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Everyone was nice and helpful, but my furniture was covered in mold when I got it out of the storage building.

DAWN C. on

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The service was terrific. Mr. Thompson was thorough and gentleman .

Mary S. on

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When I originally rented my unit I was told it was very secure because of the gate but that wasnt fixed for around a year. Any time I called or had to deal with staff they are rude.

Janet S. on

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Went above and beyond for me and it was appreciated.

tonya h. on

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The customer services even on the weekends were excellent. Thank you!

Harry M T. on

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I could not ask for a better experience.

DOUGLAS B. on

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Gate was not fixed and stayed unlocked. Also opened my storage with out permission.. And parts gone from my quad that was in there yard!!!

Angie S. on

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Very courteous and friendly service.

Michael R. on

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The attendant was courteous and very helpful! Will definitely use their services again.

MEREDITH W. on

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Inventory was,safe. Evidence of rodents, should spray more often.

Paul M. on

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Manager was rude and failed to train staff properly.

CHARLES R. on

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great people

Harold P. on

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Staff was extremely helpful. Did all they could.