Customer Reviews for U-Haul Moving & Storage of Stamford

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Stamford

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Alexander R. on

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The app took me 30 mins to set up

Richard C. on

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Should give return paper work when equipment is returned,

Raul C. on

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Elizabeth A. on

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Stanley J. on

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William B. on

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It was great

Anne C. on

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Paul K. on

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Excellent service from friendly and knowledgeable staff who demonstrated great customer service asking meaningful questions to assist the customers to get to the right solution. Been here before will be coming back again.

Elieu B. on

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larry C. on

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paperwork took long time

Raman S. on

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Would have loved to have had bigger trucks available

Mark M. on

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RAHIM S. on

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The trolley was loose and it scared me when I made a turn and it hit the walls of the truck. For a minute I thought that I hit another vechile. Overall you are a great company and the people in the office are very Curtous.

Charles K. on

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Very professionals, The BEST!!!!!!.

Walfre M. on

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Just that seems to me you don't have enough pick up truck. You need few more I guess.

Rahul M. on

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Daniel R. on

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JAMES L. on

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Everything went exceptionally smooth. No waiting and all personnel were very professional and helpful

Sandeep P. on

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Fast Check in and Check out.. great Customer Service, Employees are very professional.

Greg B. on

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Haley M. on

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Chris S. on

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Great job. Quick and easy. When my reserved truck was not available I was given a larger truck at the same price and offered a $50 rebate. No problem. Thanks.

John C. on

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You should stop charging mileage like the rest of the companies for long distance as opposed to around the town discounts

Erick G. on

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Danielle W. on

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Basavaraj G. on

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Very good ,

Ronda M. on

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Nothing!!! service was excellent even tho they were outside. There was nothing available they told me t come back In a half hour and What I needed was available. Ms. Daniels was excellent. Will always use this location. Thank you

Christopher S. on

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Jose , Joanna, Vlad and Mark make it easy for a customer that wants to get in and out. I've been to a few of Uhauls locations and none can compare. They are all outgoing, kind and simply, all around helpful. Very impressed!

Justyn H. on

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Colin W. on

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tina D. on

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Nothing

Daniel M. on

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Nothing more to do, everything was great.

Charles L. on

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Amihai F. on

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Clear a wider path between the door and the counter. Increase customer parking, and make it feel more secure.

Anthony G C. on

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howard m. on

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Not climate controlled, no light in the unit and a guy was hanging out by my new car asking if I needed help and I said no 2 times to him.

Mauricio V. on

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I had a great experience the woman Britney was a very nice woman super helpful super kind and sweet she is Manager material she’s perfect Although the elevator was temporarily But it was no problem

tom f. on

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Thank you

Laura H. on

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The outdoor space is not easy. There are only 3 bays to back into and not a traditional parking lot. There were several times that I was unable to stop to access my storage unit due to lack of parking

celine o. on

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Checking in took a long time. The person assisting us kept messing up our information in the system and got lost while showing us to/ from our unit. He also commented that most elevators don't work.

rodney R. on

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Only problem we had was that while we putting our things in the storage unit, other people dropped off there trucks and vans. When we came out we where blocked in. We couldn’t leave to go get gas.

Rodrigo N. on

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The staff was excellent and ensured the storage unit fit the items in the van before unloading. Friendly, helpful and professional.

ROBERT K. on

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Lighting was dark in my storage unit.

shadrie r. on

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Storage supervisor was very patient and helpful.

Miguel D. on

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Everyone is very helpful. May it easy to move my suff into the storage room.

kalypso B. on

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Brittany the manager was extremely helpful. She got me in and out quickly and she made the stress of moving disappear. She was so sweet. Thank you for the excellent customer service! Would recommend!

Martha L. on

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Employee who I worked with was very helpful, efficient and friendly.

onix d. on

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U-Haul is the best in the storage unit industry I always get amazing customer service Thank You Johnna Stamford, CT Location

ALLYN M. on

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Very nice people

Davis D. on

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Well I don't know about anyone else, I was treated like family

Sandra L. on

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I appreciated the smooth transaction U-Haul provided but the units were not sealed with an iron door

J. Joseph B. on

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Access was terrible, which is why I moved to another warehouse

Diane B. on

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Friendly, helpful staff. Very accommodating to my needs and flexible with access to my storage box.

Virginia C. on

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I was disappointed that the only unit left in the size I needed had a huge pillar in it, taking up space. Units with obstructions should be offered at a discounted rate.

Rebecca T. on

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The people at this location are awesome! They’re always super friendly and kind, really makes it a great experience every time!

Brianne M. on

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Staff was extremely helpful! Provided all the info we needed and had our truck ready to go and parked at the garage door when we got there. They went above and beyond.

SILVER PLUME P. on

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Elevators often out of order Had issues with construction that dirtied/ruined our stored items Price kept rising more than inflation Parking often difficult

Michael M. on

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Staff were genuine and helpful; could not recommend more highly!

David W. on

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Good process, Nice people. Newer truck than expected. THX

Julio A M. on

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Good service!

Maryjane S. on

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Ehelpful and easy

WENDY G. on

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All the staff at this Stamford Uhaul are super helpful and friendly ! Makes it a breeze to move!

Curtis w. on

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I think you need to hire more employees for both inside and outside cause the line to be helped are very long but besides that they are all very nice and helpful even the customer service on the phone

rosemarie f. on

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Great place for storage, great manager and staff.

UPS S. on

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Excellent

Iris G. on

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Great staff.

Kira S. on

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Communication with drivers was effective & helpful!

Craig S. on

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all good.

Anne W. on

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Staff is extremely helpful and so enjoyable!

WANDA R. on

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The staff was always friendly and helpful. I would have given you 5 stars but the storage rooms are not well lit. The only light is the light coming in from outside of the room.