Customer Reviews for U-Haul Moving & Storage of Stamford

Rating:

5.0

Loading area is amazing!!!

Rating:

1.0

The customer service was poor I had to continually repeat my information to the customer service representative the system was not working for the automated drop off app it was quite frustrating the price was too high I ended up spending way more money than I intentionally needed to for a van

Rating:

5.0

Very helpful staff. Great experience.

Rating:

5.0

Helpful and timely manner. Keep it up !

Rating:

5.0

Continue to utilize the two management personne who provided service to me, Savi and another personnel on Sunday, 4/27/2025 between the hours 9 am to 10 am, to coach and model for all other employees. Great Job!

Rating:

5.0

Everything was great from Ct to Ohio with the exception of a water leak that we discovered when we unloaded.

Rating:

2.0

The guy who was there has an broke communication and he doesn’t explain the things and has a bad presentation

Rating:

5.0

Amazing customer service. The gentleman was really nice and helpful. Answered all my questions. Definitely recommend thank you guys. My experience was wonderful.

Rating:

4.0

This place was clean,although a bit messy due to ungoing construction wihich is long overdue.

Rating:

5.0

excellent customer service, super good vibe. Just wish they had newer 10" and 15" box trucks and better parking for customers but general everything is great.

Rating:

3.0

the extra charges should be stated at reservation online it only states how much the truck is to rent doesn't state we will pay extra fees at check out. that's the only thing I do not like about them. a truck can be 19.99 and next thing I know I'm paying around 30 or 40 dollars thats way more than what I wanted to pay overall. yes granted we get money back but still doesn't change the fact the extra charges are still there. other than that it's a great place to rent a truck

Rating:

4.0

2-3 hours into my journey the check engine light went on. The next hour and a half were a bit concerning.

Rating:

5.0

Excellent service. Brittany friendly and responsive to customers needs.

Rating:

5.0

With all the remodeling at this location does not slow down the customer service still and. Has always been great

Rating:

5.0

😎

Rating:

5.0

Great service

Rating:

5.0

The inside of the truck smelled like cigarettes

Rating:

5.0

Even though there are major renovations going on at this location, I found the process of picking up a truck easy and seamless. All of the staff at pick up and drop off were extremely nice and helpful. With the inside renovation, I still felt they kept the customer area as clean and neat as possible. I would definitely recommend this location.

Rating:

4.0

Professional and organized. Cab use more people at front desk

Rating:

5.0

Highly recommend! Staff is very responsive and helpful. Facilities are also very clean and well maintained. Very happy with my choice to rent here. I booked a rental van and unit for a VERY last minute move on 3/1, so I went in to pick up the van and access the unit 30 min before closing time. I ended up having issues with the van after closing, and realized I needed a larger unit when I returned at almost midnight. Staff members were INCREDIBLY helpful and accommodating. Both Chad and Brittany went out of their way outside of business hours to help me resolve my issues. Chad helped me get the correct van after they had closed Saturday night, and Brittany (who was off Sunday) but helped me get the right size rental unit before Uhaul even opened on Sunday morning!! Thanks for your help, very much appreciated!

Rating:

2.0

The key for the ignition switch got stuck in the switch. It was impossible to get it out. After I returned it, the guy who checked it out also had a hard time and noted it. It was really stuck in there. The gas tank amount was wrong. I let the gentleman who got the truck ready for me know. He agreed it was not 3/4 full but was more like 5/8. When I returned the truck a few hours later, I let the guy know about my conversation about the gas amount and showed him my receipt for gas. He told me he would take care of it. But when I checked my receipt the next day, I had been charged about $8 for 2 gallons of gas. Not fair! I went back the next day and spoke to the guys there. They agreed to refund me but were having trouble submitting the refund. He told me his manager would need to take care of it the next day. They were supposed to call me but no one did. I would like to request my refund for the $8. I don't have time to go back to that location!

Rating:

5.0

Manager is a very nice woman

Rating:

5.0

Great help and wonderiffic customer service!

Rating:

2.0

Better customer service

Rating:

5.0

I think this location has always kept up keep on the equipment and the professional staff is always a pleasure to interact with appreciate the location as always.

Rating:

5.0

Excellent customer service from the team here at this location.

Rating:

4.0

Truck (140k miles to be fair) was in rough shape. Cable that assists in door opening was not working so raising the door was incredibly hard. Inside of front window was extremely dirty - dangerous when sun hit it (I’ve experienced that with UHaul before). Steering was quite loose - probably just old. Radio didn’t work. I’ve rented from this location several times and it is always well stocked with supplies, clean and the people very nice and helpful - and they were again.

Rating:

5.0

was blown away by the amazing customer service I received! Cody, the rep who assisted me, was absolutely fantastic!! He greeted me so nicely and efficiently resolved a minor issue with my reservation time and made sure I was taken care of and left happy.

Rating:

5.0

All Uhaul help on phone was great! Did not see a person on either pick up or drop off but all went fine!

Rating:

5.0

As always great experience smooth in and out process Wich is necessary for me as a business owner with last minute jobs it’s a blessing to be recognized and have my equipment ready to go when I arrive to this UhAul location very professional

Rating:

5.0

Mrs hatch and mr jose has this facility in top notch order they are like two tag team partners taking care of equipment and the facility could not be a better team

Rating:

5.0

What a pleasure. From start to finish our entire experience was very easy.

Rating:

1.0

This location will try and scam you if you don’t watch your paperwork. I rented a truck today and thank god when I went out I took a picture of my dashboard because after I returned the truck which was about a hour later and I only drove about five miles total. I received my final bill with a completely different truck number and this truck was driven 35 miles on this day. How can you possibly charge me for someone truck and I turn in the key to my truck so you can inspect it before I leave. So if that’s not scamming then tell me what is.

Rating:

5.0

Good

Rating:

5.0

Love the new addition to this location excellent new storage space with a outstanding crew that runs the facility there at UhAul stamford love this place I absolutely refer everyone from customer, friends, family

Rating:

1.0

I rent a truck 2-3 times a week and they keep charging me for 3 gallons of gas, after I put gas in to mark that it was rented act, have called in numerous times f to get it corrected. Just frustrating..............

Rating:

5.0

This location is the hardest working location I know Temperature is freezing and the staff warms up truck so that I can just be warm as soon as I get into truck that means a lot to me awesome service

Rating:

5.0

Truck was not clean. Drivers seat was twisted - not straight. Staff was very attentive.

Rating:

5.0

I love this location in Stamford I actually go the extra mile specifically because it’s very help to my needs very professionally and efficiently

Rating:

5.0

Absolutely the most amazing service trucks are clean in side out warm ready to go in this cold weather great management.

Rating:

5.0

The staff here was awesome! Not only super helpful but very friendly. Would definitely Recommend!

Rating:

5.0

Jose is not only an excellent manager, but a wonderful person. I would highly recommend your Uhaul at 25 Jefferson St. to family, friends, and neighbors!

Rating:

1.0

Por favor enviarme el recibo. Creo que fue costoso el alquiler

Rating:

3.0

Van was clean but I was unsure as to level of maintenance as the check oil light was on and the oil life was at 0%. I was assured that everything was fine and that it was just not reset after oil maintenance. However, this has happened every time. Also, I was not able to reach the location directly for help as their phone was always forwarded to the general number. That said, representatives at this location were friendly and professional.

Rating:

5.0

Great friendly service. Don’t change a thing.

Rating:

5.0

Jose and his team provide an outstanding client experience. Equipment condition, customer service and efficiency are all top notch. Would highly recommend.

Rating:

5.0

Yes

Rating:

3.0

Per usual the paperwork stated that there was more gas in the tank than there actually was. (The link sent kept not accepting the pics that I took, so at the end I really don't know what info was accepted or not. I'm not sure if I cleared up the gas issue or not.) The cab of the truck was clean enough. However, the final cost was disappointing and I will take the time to look elsewhere the next time I need to rent a truck. A $20 a day rental truck ended up costing $120+. From the uhaul site in stamford, I made one run to port chester and back. I was helping a friend and they were not organized, so perhaps i received a penalty for returning it after hours, but, whatever. Having it back before midnight, or even before the next business day should have been adequate. I definitely could have done that for less with a different company.

Rating:

5.0

Easy pickup and drop off

Rating:

5.0

Excellent customer service !

Rating:

5.0

N/N

Rating:

1.0

Terrible experience. Tire pressure problems, had to change tire. No washer fluid had tostop numerous times to clean windshield. Seatbelt return broken. Much more but don’t have time to tell you.

Rating:

5.0

no improvement that I see Mr. Jose always have his crew and the Mrs top notch always ready to go

Rating:

5.0

So easy with the App

Rating:

4.0

Excellent customer service

Rating:

5.0

Dirty van but excellent overall experience.

Rating:

5.0

Everyone I dealt with personally was fantastic

Rating:

4.0

The people are great. The app sucks. For example, you cannot shoot the side of the van and fit it in the frame if it’s parked next to another van.

Rating:

4.0

The only issue I did have was when you parked the vehicle inside to unpacked that sliding door doesn’t open both ways so it’s hard for you to move your property into storage

Rating:

5.0

Strong service people on the phone and at location made the overall experience a very good one.

Rating:

5.0

Great customer service

Rating:

5.0

Brittany and Cody have been incredibly helpful throughout our storage unit rental process. The other day our swipe card didn’t work and Brittany went above and beyond the call of duty to assist us promptly. We are happy to do business with this U-Haul facility. Everyone is nice and makes us feel safe and comfortable.

Rating:

5.0

Very clean and easy use!

Rating:

5.0

The staff was very helpful and professional.

Rating:

5.0

Brittany and the entire staff at U-Haul do an amazing job at that facility. I always felt that my goods were secure and well maintained during the one year that all my belongings were stored there. The facility is clean, safe, and everyone there is friendly and helpful and ready to take care of all your needs at a moment's notice. I would highly recommend this facility if you are going to store anything at all for any amount of time, you definitely get your money's worth here.

Rating:

4.0

I enjoyed the use of the unit over the yrs

Rating:

4.0

Thank you for all you guys do.

Rating:

5.0

Lacny went above and beyond to set me up with our storage unit, taking the time to show me how to unload and access the building. I really appreciate his friendly approach and customer-focused attitude.

Rating:

5.0

Friendly and helpful customer service every time I visited. The building was always clean. Thank you!

Rating:

4.0

Great service, but I thought it was ridiculous that I had to purchase a lock for my storage unit, after spending hundreds to rent a unit. I was told they usually have them available but I had no choice but to purchase one.

Rating:

5.0

Kenneth was amazing. He was so helpful and knowledgeable! One of the kindest people I’ve ever met. He took his time to ensure we were confortable with our storage space.

Rating:

5.0

New elevator much nicer and quicker than the old one. Very friendly staff and helpful. Required to use a diskus lock. More expensive than neighboring Uhauls, but very convenient.

Rating:

5.0

Expensive for the area, but great staff.

Rating:

5.0

Only issue is the service elevator doors, hard to open my wife can do it that sucks

Rating:

4.0

Nice Manager and the Jamaican Gentlemannin the Yankee Cap Very Helpful and Nice! 😊🙌🏻

Rating:

5.0

The staff was SO helpful and friendly. Even helping me move a few things from my truck. Everyone was always smiling / seemed happy to work there.

Rating:

5.0

They all are just friendly and helpful

Rating:

5.0

Due to different life circumstances, I had a varying number of storage units in the Stamford Uhaul storage facility for over 6 years! The staff there were always so wonderful; friendly, helpful and accommodating, and the building was convenient to get to, as well as clean and easily accessible whenever I needed to add or remove anything to my storage units. Through many life changes, it was always a comfort to know my stored items were in good hands and under a watchful eye at the Stamford Uhaul Storage facility. Thank you!

Rating:

5.0

Brittany is extremely well composed and pleasant. The U-Haul location can be very busy and Brittany is always courteous, professional, and helpful.

Rating:

2.0

I specifically asked for a street level 5x5x9 and I was shown a 5x2x9 (a triangle room)And I ended up with a 3rd floor unit with a leaking roof... there was water every where! Absolutely terrible

Rating:

5.0

Helpful staff, safe facility, good location, reasonable rates. What else can you ask from a storage facilty?

Rating:

2.0

There is only one entrance and it’s very difficult to move you things in and out trucks and cars always blocking entrance also there is no ramps which would make things more convenient

Rating:

5.0

Luis and Chris were excellent!!!

Rating:

5.0

Thanks!

Rating:

3.0

The elevator needs updating. It was extremely difficult to use. I would not recommend as a result until the situation is remedied.

Rating:

5.0

Very professional and courteous customer service. Representatives.

Rating:

4.0

Staff was helpful and friendly. The facility is clean. Moving help is available but the elevator needs replacing. It is very hard to operate.

Rating:

1.0

Your storage units are atrocious no lights no ceiling not clean looks likes a Russian jail cell I am paying 200 this!!!? I will move out as soon as possible You guys should embarrassed to rent and should rent at DEEP discount is renting at all!!!!

Rating:

5.0

I have no complaint the manager is good she is very helpful if I have to come back I will so far the staff at this location is good I don't know for the other location .

Rating:

2.0

No elevator, single bay for you to unload cargo was taken for 2 hours so we had to carry heavy stuff thru railing. Most inconvenient storage facility i ever experienced.

Rating:

3.0

The only units for rent were on the top level, and the elevator it was not working. This loan elevator apparently has issues quite often, as it is very old I am told. I would go out of my way to tell anyone who knows of the U-Haul storage facility to not use it. In 90° heat that is unfair to make people carry items upstairs. And I pay $160 a month for this unit. Now that I’ve offered this feedback I would like to hear from U-Haul on what you will do to credit me.

Rating:

5.0

Thank you

Rating:

5.0

Brittany and Gwen went above and beyond to ensure I had a phenomenal experience. They were professional, courteous and friendly, and made sure to solve all my problems.

Rating:

3.0

Difficult to park. Non U-haul staff members often waiting outside the facility soliciting work or sitting on the loading dock and have had to ask staff to ask them to move. Dumbwaiter elevator doors cumbersome. Often times other individuals did not know to close the exterior doors to make elevator available to others. We moved to another facility that was very well lit, plenty of parking, modern elevators and non-profit pricing so we were able to get more space at a lower price.

Rating:

5.0

It was a wonderful storage experience.

Rating:

5.0

The Staff is very helpful and friendly. The facility was very clean and well maintained.

Rating:

5.0

The best front desk staff ever !! Britney and her front desk crew are THE BEST best uhaul experience ever They are THE GREATEST 10 stars ⭐️

Rating:

1.0

Terrible, because the staff charged me 1 extra mile and $11.88 for gas which I don’t understand why if I returned the truck with more gas than what they gave me.

Rating:

5.0

The staff were so helpful and very accommodating to our needs. We arrived to the storage facility later than planned due to traffic. We only had 1 1/2 hours to unload a 10 foot truck. Although we ran late the staff stayed open for an extra 20 minutes to accommodate our moving needs. That was an extraordinary act of concern and support for a customer! I am amazed! U-Haul Stamford is the best team ever!!

Rating:

2.0

The storage spaces are garbage, very tiny and little. They are very very expensive and not worth it but the staff are amazing and full of patience…. Thanks a lot to Brittany,Luis,the manager under Brittany and Chris🙏🏽🙏🏽

Rating:

5.0

The staff was truly outstanding: Professional, Friendly and Accommodating

Rating:

5.0

Staff was very helpful and friendly.

Rating:

5.0

Jeremy and the rest of the staff were extremely helpful. Jeremy sets the tone for exceptional customer service.

Rating:

2.0

I had to trash my living room furniture because of the mouse droppings and smell and I had to trash some more of my things because of the mouse problem they had there

Rating:

5.0

Sorry I can't remember the individual names but everyone, everyone was so helpful and accommodating to our needs. Cannot give enough praise to your staff it was a pleasure to work with them. Please make sure they get this message. Sincerely Ian O

Rating:

1.0

The Facilities manager who called me on Saturday afternoon was rude, impolite, unprofessional and a straight out little pr..k. (I am being kind here) The insolent little sh.t threatened me after his staff had let me know we could leave items next to the "Re-use Centre" as it was full of Uhaul boxes and equipment. The manager gave me a mouthful and told me the "Re-use" centre is closed and that the staff had no right to give me permission to leave any thing for Re-use. He instructed me that he was giving me until then end of the weekend to move the stuff shared for "Re-Use" and said he was noting the warning in the system as Uhaul do not dispose of belongings on behalf of clients. On arrival the next day there was one item left in the "Re-use" centre, I proceeded to clean out the storage unit and placed the left over item in to the locker. I then informed the Staff at the centre that Junk Luggers would be arriving in the morning to haul away the remaining items and asked what arrangement I could make to leave the Storage locker open for them. I was told that the items would be safe as the premises is under 24 hour surveillance and that they would put a red tag on the unit to seal it, that I did not have to lock the unit. The next day when Junk Luggers arrived they confirmed that the unit was locked with a red uhaul tag, but the contents of the locker did not match the inventory list I had shared with them. In short the staff appear to be nothing more than common criminals who helped themselves to the contents of the storage locker. If the staff did not commit the cold blood theft of the contents of the locker, you have a serious security problem on the premises. Lastly a staff member called me the next day wanting to charge me for taking my own lock and not returning it to them when I gave notice on the locker.

Rating:

5.0

It was a great place for me thru Covid. Can recommend this facility! Best//Stefan

Rating:

5.0

Like I’ve said before you guys run a top operation. I appreciate all the staff who helped me. It has been exceptional and made this arduous moving process much easier. Thank you

Rating:

5.0

Very happy with the self-storage experience at UHaul/Jefferson Street. Staff was very helpful. The only negative thing was that the freight elevator was out-of-order when I moved in. Once fixed, everything was good.

Rating:

5.0

Thank you

Rating:

4.0

Construction is currently ongoing at the location and there is only one access dock. People who are not actively loading or unloading should not be able to park and wait.

Rating:

1.0

I drove an hour to the facility, with my car full of stuff, and Uhaul would not let me into my unit. I had to drive back home with my car full. (They were painting the floors.) It was 3 days later that I was allowed in. They were rude unsympathetic and unhelpful.

Rating:

5.0

The staff at this U-Haul on the date and time of my move-in deserve recognition! This could have been an average review, and they made it Excellent instead. When I got to this facility, I had reserved a storage unit. The staff informed me that the elevators were broken in an extremely kind and empathetic manner and that I would unfortunately have to carry my stuff up the back stairwell 3 flights to the 3rd floor where my storage unit was. They compensated me for this graciously and more than fairly and were extremely empathetic, sensitive, and kind about it throughout the entire process. Even as I was waiting on them to work through my situation with me, they were continuing this behavior with each and every customer that I saw walk in that day. This staff deserves recognition! This is the type of customer service that makes a company and provides a good name for a company, especially during times like these. U-Haul has provided me with great optimism and reason to be a long time customer and I can assure this company that the benefit of a long time customer like me with referrals because of service like this will far outweighs the compensation that was provided due to inadequate facilities to provide easy access to the storage unit when unloading a truck. Thank you U-Haul! I want to personally say thank you and happy new year to each of the staff working that day, you all deserve great credit and recognition for what you did for me and please know that this does not go unnoticed and means a lot. Stay safe and healthy!

Rating:

5.0

The place is nearby and is practically always open. Okay

Rating:

5.0

Luis and Allen were very helpful. Great service. Thank you UHaul.

Rating:

5.0

Wonderful experience! I didn’t expect all that services for pretty much free… I meant what I paid was nothing!

Rating:

5.0

The staff was very helpful. I much appreciated their efforts.

Rating:

5.0

Great staff. Adheres to customers needs in a timely manner. Very professional and respectful staff.

Rating:

5.0

Manager Britney was very friendly and helpful.

Rating:

5.0

I maintained my storage unit at U-Haul Moving and Storage of Stamford for a number of years. Everything was consistently excellent.

Rating:

5.0

Excellent experience! Highly recommend these guys to anyone looking for extra storage space.

Rating:

5.0

The staff there was amazing. As someone who has experienced a series of tragedies over the last year, I cannot explain how heartwarming it is to have staff that isn't just professional, but kind and attentive, when you are moving and/or storing your life due to unforeseen circumstances. This is what is sorely needed. Jose and his people define what the experience should be for storage. Not "you are lucky to have us for storage", but "we are grateful to have you as a client." Would highly recommend for anyone.

Rating:

1.0

Actually disgusting and the building is going to collapse. The elevator broke and required manual closing of doors. Please rebuild this place ground up. Literally drags the whole company down. I got the storage unit for free through a cross country deal and paid for a different companies storage just so I didn't have to use this place.

Rating:

4.0

It’s a pleasure to have U-Haul as my storage system. The one thing I would love to see is easier elevators. I don’t have the strength to open/close the elevator doors without help. Thanks, Janet B.

Rating:

5.0

Love love and love , nice place and safe , great people working here

Rating:

5.0

The staff at your Jefferson St. facility are the best; particularly Jose, Brittany and Joanna. They are friendly, extremely helpful and know the business. You are lucky to have them.

Rating:

5.0

A lot of things happened outside their control. Elevator was broken, construction caused me to move units, couldn’t find the key to unlock the loading dock, etc. The experienced staff is super helpful and polite and the manager Jose always makes it right!

Rating:

5.0

Manager Jose could not have been more accommodating nor helpful and polite. You need more staff/employees like him!

Rating:

4.0

Everything worked just fine.

Rating:

5.0

Joese Sanchez and the head female manager there are “WOW” I have had the worse experience with every storage company but these two I don’t even have the words for it. They made me feel like a member of their own family. The service,the attention to detail, the passion to help me and listen to me was incredible and that head woman manger is GREAT like DOPE.Every time she sees me she gives me a hug. I was going through a divorce and a separation from my daughter that daily hug made my day and she had no idea how healing it was. I wonder if she even knows she hugs me.She is just great. The level of service I got from there I know for a fact they didn’t acquire that from Uhaul it came from somewhere else. Jose Sanchez Is an absolute Angel.I don’t even want to leave Uhaul. I have told a lot of my friends to go there.There was a time I couldn’t get access to my clothes. The storage was closed by the city for nearly 4 months. I had no clothes to wear to go to my interview and they could not let me in at all.It what a tough situation and I needed to get to that job interview and my suits were in that storage. I don’t know how her and Jose pulled it off I got a rebate and I was able to buy a suit and tie for that interview and I got the job. Bravo to your team seriously.I love those two

Rating:

5.0

Johnna (specifically) and everyone I encountered at the facility was really helpful and provided great customer service.

Rating:

5.0

Jose has a great team.

Rating:

4.0

We have never gotten our money back for winter clothes that we needed to purchase when the storage was closed without any notice because of the safety issues.

Rating:

5.0

Mr. Sanchez and staff always provide their customers with the utmost of professionalism!

Rating:

5.0

Jose and johanna sorry if i get the name wrong but you guys are great!

Rating:

5.0

Excellent leadership and customer service.

Rating:

5.0

Jana, the young lady who is running the U-Haul Stamford office was knowledgeable, courteous and extremely helpful. She is a Five Star employee as far as I am concerned.

Rating:

5.0

johanna and jose are very helpful,thank you!

Rating:

5.0

Great customer service!

Rating:

2.0

Very poor communication Issues with billing Nothing was working

Rating:

5.0

The whole team is wonderful and super helpful to work with! Brittany and Jose are the best!

Rating:

5.0

Great service

Rating:

3.0

N/a

Rating:

1.0

Not climate controlled, no light in the unit and a guy was hanging out by my new car asking if I needed help and I said no 2 times to him.

Rating:

5.0

I had a great experience the woman Britney was a very nice woman super helpful super kind and sweet she is Manager material she’s perfect Although the elevator was temporarily But it was no problem

Rating:

5.0

Thank you

Rating:

3.0

The outdoor space is not easy. There are only 3 bays to back into and not a traditional parking lot. There were several times that I was unable to stop to access my storage unit due to lack of parking

Rating:

2.0

Checking in took a long time. The person assisting us kept messing up our information in the system and got lost while showing us to/ from our unit. He also commented that most elevators don't work.

Rating:

4.0

Only problem we had was that while we putting our things in the storage unit, other people dropped off there trucks and vans. When we came out we where blocked in. We couldn’t leave to go get gas.

Rating:

5.0

The staff was excellent and ensured the storage unit fit the items in the van before unloading. Friendly, helpful and professional.

Rating:

3.0

Lighting was dark in my storage unit.

Rating:

5.0

Storage supervisor was very patient and helpful.

Rating:

5.0

Everyone is very helpful. May it easy to move my suff into the storage room.

Rating:

5.0

Brittany the manager was extremely helpful. She got me in and out quickly and she made the stress of moving disappear. She was so sweet. Thank you for the excellent customer service! Would recommend!

Rating:

5.0

Employee who I worked with was very helpful, efficient and friendly.

Rating:

5.0

U-Haul is the best in the storage unit industry I always get amazing customer service Thank You Johnna Stamford, CT Location

Rating:

5.0

Very nice people

Rating:

5.0

Well I don't know about anyone else, I was treated like family

Rating:

4.0

I appreciated the smooth transaction U-Haul provided but the units were not sealed with an iron door

Rating:

1.0

Access was terrible, which is why I moved to another warehouse

Rating:

5.0

Friendly, helpful staff. Very accommodating to my needs and flexible with access to my storage box.

Rating:

3.0

I was disappointed that the only unit left in the size I needed had a huge pillar in it, taking up space. Units with obstructions should be offered at a discounted rate.

Rating:

5.0

The people at this location are awesome! They’re always super friendly and kind, really makes it a great experience every time!

Rating:

5.0

Staff was extremely helpful! Provided all the info we needed and had our truck ready to go and parked at the garage door when we got there. They went above and beyond.

Rating:

3.0

Elevators often out of order Had issues with construction that dirtied/ruined our stored items Price kept rising more than inflation Parking often difficult

Rating:

5.0

Staff were genuine and helpful; could not recommend more highly!

Rating:

5.0

Good process, Nice people. Newer truck than expected. THX

Rating:

4.0

Good service!

Rating:

5.0

Ehelpful and easy

Rating:

5.0

All the staff at this Stamford Uhaul are super helpful and friendly ! Makes it a breeze to move!

Rating:

5.0

I think you need to hire more employees for both inside and outside cause the line to be helped are very long but besides that they are all very nice and helpful even the customer service on the phone

Rating:

5.0

Great place for storage, great manager and staff.

Rating:

5.0

Excellent

Rating:

5.0

Great staff.

Rating:

4.0

Communication with drivers was effective & helpful!

Rating:

4.0

all good.

Rating:

5.0

Staff is extremely helpful and so enjoyable!