Customer Reviews for U-Haul Moving & Storage of Twin Falls

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Twin Falls

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TIMOTHY S. on

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Sandra T. on

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Alex W. on

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Carrie M. on

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I didn't go inside because I was just dropping off. The salesman was nice enough, just straight to the point.

Sarah B. on

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EDWARD K. on

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Nothing I can think of. The staff was very helpful and professional. Best experience I've ever had at a U-Haul place.

Edward V. on

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Mark T. on

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Darrell N. on

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Nothing

KEN H. on

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Very professional, quick, easy n pain free!

Jeffrey H. on

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Edda S. on

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Art T. on

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Suzanne T. on

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jakob h. on

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Excellent customer service. Appreciate everything.

Josu A. on

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Bruce L. on

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Just keep the friendly and knowledgeable employees. Have rented here before--always a good expierence.

Joe C. on

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jakob h. on

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Very helpful staff and clean facility. Nice work 👍

Douglas V. on

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Joshua F. on

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I submitted a complaint to the CFPB regarding the excessive charges on my bank account, and the fact that I have spoken to the manager/owner twice and I keep getting the excuse of “it’s the banks fault.” Screen shots showing transaction over the last two days, since the Uhaul was returned, history and a receipt tell a completely different story.

Jeff C. on

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Nothing everything is always excellent.

Leighton W. on

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Sandra M. on

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I reserved a truck for 1 PM. When I arrived early to do paperwork, I was told it was due back at 1 PM and there was no way of knowing if it would be back in 10 minutes. They gave me a bigger truck at the same price but it was more difficult to maneuver. Moving day is stressful and I didn't have time to wait to see if the previous renters would be back and the truck was in good condition. That kind of scheduling passes problems on to the customers who are not told their reservation is not accurate.

Theran B. on

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I was worried about the rear tires since it had no tread on the tires. And it should be addressed before the weather changes to winter. And the driver door has to be slammed before the light on the dash goes off.

Joseph T. on

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PAT S. on

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Phillip D. on

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Michael B. on

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mike B. on

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ron W. on

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Willing to work to accommodate my needs. Joe (?) was very helpful. Would use again.

Russell L. on

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lazy moronic staff, could hardly attach the ball hitch UNTIL I OILED IT MYSELF. on top of that, I supposed to pick the trailer up in Hailey or Bellevue, instead I had to drive over 4 hours (round trip) to get the trailer.. missing a days work & they only took off $100, I nearly spent that in gas to drive to get it , let alone missing a days worth of work. The incompetent people at Uhaul cost me $400 in lost wages/gas.

John L. on

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Pure AWESOMENESS!!!

Shannon M. on

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KATHERINE LOUISE S. on

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JON THE MANAGER VERY HELPFUL AND PLEASANT THANK YOU

David H. on

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Charles G. on

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Make the U box bigger.

YVONNE H. on

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Always have a great experience. Very helpful and friendly. Will load your vehicle with a smile. That have everything you need to make your moving experience smooth.

Larry H. on

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Nicole L. on

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My only concern is that after receiving a new card because mine was taken, the new card doesn't work. I'll be in to get it fixed soon.

Lonnie p. on

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MARJORIE S. on

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Jon and his staff were so helpful and courteous that I didn't mind going there. I had a storage unit there for approximately 5 years. It was secure and well maintained.

andy c. on

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Michael was an awesome help he spoke with professionalism upsaled and offered us great deals and presented us with all the amenities we needed overall the one-stop shop for all our moving needs.

Michelle J. on

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Mike worked with me and was gratious, kind and understanding. I Sincerely appreciate him. Thanks Mike, Michelle Jones

ken d. on

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Jon was good to his word. My goods were well taken care of and Jon is easy to work with. Very professional. Thanks

Bill g. on

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Great experience, the staff were very helpful ! !

DOUG F. on

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This U Haul location is very clean and well keep. My office is just across the street, so I can see how sometimes they are very busy with check out and check ins. The hall ways are very clean. Thank y

john v. on

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Thank you so much

bianca g. on

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the fact that they offered a 24hr entry, put them above all their competitors. It made a very overwhelming moving situation become one that was worry/stress free.

Mike W. on

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Na

HAROLD P. on

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Your whole team were employees committed and extremely efficient in fulfilling all my needs. I was treated very well. Thank You! Ray Porteous PS: You are spendy.

michael w. on

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The whole team where very nice

Greg W. on

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The service i received was way above excellent. The staff at the twin falls facility goes out of their way to ensure the best possible experience that one could expect.

Shawna P. on

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Thanks! Great staff....

David G. on

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Jon was very helpful. My Uboxes where ready when he told me I could Pick them up.

GABRIEL R. on

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The best place