The two fellows we worked with were cordial and easy to work with The facility , however , the guy set us up on the second floor…. Elevator is broke … you actually put folks on the second floor or third floor with furniture to move and didn’t tell us before hand the elevator’s broke down It’s brand new… No numbers on any doors on the first floor at all Environmental service fee…. To heck with you and your extra fees. They did go through the vehicle and called us that we forgot a key fob thanks to them and their patience this was a good experience do to the men we dealt with
ARTHUR FCustomer Reviews for U-Haul Moving & Storage of Veterans Parkway
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul as a whole would not have gotten an "excellent", as the process was not easy. (Vehicle wasn't assigned to our online order so had to call and get assigned to another location that had keys available...was a mess) This location, keys were not in Dropbox and dolly/furniture covers were not in vehicle. Gave an excellent raring because the person working went well out of his way to help and made it right!
Elizabeth M