Customer did not leave a comment.
christopher G.Customer Reviews for U-Haul Moving & Storage of W Babylon
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
At this location i believe there is nothing to improve. Both the pick up and return staff were friendly and professional. They went out of their way to provide a great experience. I hope they are being paid well bu U Haul. Thats the only way you will ever keep them .
gene R.THIS LOCATION IS VERY CLOSE TO MY HOME AND MADE DROP OFF VERY EASY. THE AGENT WAS VERY HELPFUL AND NICE.
James P.Nice and polite representative
Michal S.Customer service was excellent
Charles K.I had a smooth experience. The vehicle itself felt very old and the alignment needed adjustment. It got the job done however. The customer service was great!!
Christopher D.Have a location that stay open for 24 hrs service.
elaine C.Good Morning. Your employee's were great to me. Enjoyed my experience. The only thing a would recommend would be to spray some deodorizer in your equipment. It had a funny smell to it. Thank you guys again...
Vinroy A.Everything was perfect. Anthony was very courteous and professional.
FRANK L.excellent service from the front desk, very friendly and efficient
VINCENT D.I would like to thank you so much for giving me the opportunity to use your truck and move some things for my husband again thank you so much and have a blessed day
Linda F.Got the truck late and then they call me every second.
Kadian L.The only problem was the app when I was returning the rental it refused to upload the photos of the dash
Edwin D.The truck I drove was dirty when I went to take it. The inside was dirty and smelled like weed. The truck looked like it beaten to death
Lawrence D.Yes I would recommend it to a friend. The New Manager Anthony was very helpful and made the whole transactions very easy.
Nandy A.New staff is friendly and helpful.
justin C.I put gas on my way there and they still charge me for gas that's not nice
George G.The general manager Anthony is excellent thank you for the help
Caspar L.N/a
Jorge P.Have some trucks that don't allow smoking. My truck smelt of someone smoking am
Robert C.The associate at the store that helped me with the rental was professional, friendly and knowledgeable.
George C.Very happy with the vehicle and service
Anthony A.The representative from your company was professional courteous and knowledgeable
FRANK D.Nothing. All the employees were cool and helpful. I use that location all the time. Keep up the good work. 👍
Dennis P.Great service
WILLIAM G.1000 Rt 109 lindenhurst location was the worst that place should not have your U-Haul company!,,never in my life would rent or even get gas there worst business people
Robert N.Do not any improvement
JOSE M.Very friendly service thank you
Murat A.Everything was great in and out painless. I'll never go to a different location, everyone was professional and super helpful
Justin M.Ms. Nas went above and beyond to provide me with such outstanding customer service. She is extremely knowledgeable and I will recommend this location to my family and friends. Thank you kindly once again.
Robin A.The gentleman that helped me was very polite and professional. Very pleased with my experience with that uhaul
STEVENP K.Excellent staff and courteous!
James S.Make sure their equipment is ready and don't be rude.
Loralyn S.Everything was great
BRUCE P.Joe was right on !
RALPHROBERT P.Nas..was professional. Polite ,showed me the storage options available at the West Babylon location. Excellent service...thank you.
PETE B. | First ImpressionsEveryone was very helpful and nice
christine P.everyone was great, polite, and helpful thanks bob
Robert W.The equipment was there when I needed it, and the personnel were super-friendly. I will TOTALLY go to this location again for what I need! >5 stars!!!
RALPH F.The guys from the staff were absolutely great, well knowledge about everything and very helpful, thank you again to Anthony and the lady in the front desk.
Jonathan M.I had my Unit (001) since 2006 at the U-Hall in West Babylon, NY. For the majority of that time the manager was Mary. Mary was an outstanding individual and always professional and kind. My experience for the 16 years I had this storage unit was excellent. There was one incident that my car was broken into and the staff was very supportive in assisting with the situation. Thank you for your service and if I am ever in need to rent a unit again U-Hall will be my first choice.
UNIQUE VACATIONS S. | Overall ExperienceYou can train U-Haul employees to: (1) Know how to split payments between cash and a card (2) Give a brief overview of how to operate the rental vehicle. I found myself fumbling to find the features of the truck, as a first time customer (and) (3) Walk customers over to the rental vehicle (I was left to find the truck on my own in a large lot). Thanks.
Victor F.Renting for one day
ALLENR B.We were called and told we put diesel in the truck even though we provided the receipt showing we did not. It was not done overly unprofessional, but it did leave a sour taste in our mouth that we were not asked and instead told when we provided documents showing we were ri
Kristen C.Stop accusing clients of doing inappropriate things to truck without any prove
ARKADIUSZ B.Nothing can't fix something that isn't broken.
CHARLESC H.This was my second time using this particular Uhaul location. I was satisfied with the customer service and the experience as a whole. I will use them again if the need arises.
Mary N.I received excellent, efficient service with a smile and the van I rented was very nice. I will be renting from this location in the future.
ELAINEM B.Excellent customer service to Nas and the team! Thank you
NICHOLASANTHONY R.Excellent customer service
Alonzo J.Could use more staff
Mark B. | Overall ExperienceCrystal helped me she is the best
Jason L. | First ImpressionsOne free month had to be resolved by contacting a Manager who was helpful and efficient. Long wait times and inefficient staff while in store. I left the facility due to frustration. Previous Dublin Ohio location was flawless.
Michael M. | Overall ExperienceAkeem was so very helpful.. Thank you all at West Babylon
Janice D. | Overall ExperienceAkeem was awesome, good customer service
Janice D. | First ImpressionsI love it
RICHARDE D. | First ImpressionsEveryone (3 workers) were VERY HELPFUL, and the teamwork they showed eachother was a Beautiful sight to see. Great Job Employees at west babylon location.
Desiree A. | First ImpressionsSuch a great staff
vicky c. | Overall ExperienceI will use whole again thank you so much for storing my things
Ernestine C. | Overall ExperienceQuick and easy to rent a truck..and space if need it..
OSCAR F. | Overall ExperienceThe guys over there are very helpful.
Andrew H. | Overall ExperienceGreat customer service...staff went above and beyond to take care of the customer. The staff exceeded our expectations! Ryan, Robert, Anthony and Miguel were great.
joyce a. | Overall ExperienceHelpful staff, specially Robert was fantastic , already did half job and once i arrived , filled up some paperwork and was on my way with a drive up storage space. Will recommend .
Fazal R. | First ImpressionsThey were great and very helpful. I even ended up getting a storage unit. Disappointing is that it wasn't the smallest size that I needed but the workers were kind and accommodating at both places.
Joyce A. | First ImpressionsI love the manager he’s great
whitney h. | Overall ExperienceMr. Nedd & the staff here were wonderfully human, helpful, and kind. If I ever need to store anything, if I ever need to rent a vehicle, or if I need moving supplies—I know where to go. Much respect.
LATIQUA W. | Overall ExperienceUnfortunately, except for mostly pleasant people I have eventually spoken to and dealt with for this rental, I am totally dissatisfied with U-Haul and there online ordering.
Karen M. | First ImpressionsVery helpful and courteous. A pleasure
joseph n. | First ImpressionsRyan Need and his employees were awesome!! Very attentive, knowledgeable and friendly. Great positive vibe at the West Babylon facility! Stephen
STEPHEN J. | Overall ExperienceThis storage facility is run down and very dirty! The units are dark and there is not enough light from the hallway to see inside the units at night. We had water damage in our unit. We were not happy
darlene g. | Overall ExperienceThe insulation on the ceiling was falling down which worries me because I want to make sure it is insulated. The guy did tape it up. He was rude and we felt like we were a bother since the get go
carrie p. | ReservationThe staff are so helpful. I would definitely recommend using this uhaul.
Justine M. | ReservationI want to commend Ryan, he was a big help and made my experience of moving easier and less stressful. Thanks Ryan.
Douglas O. | Overall ExperienceCustomer service and etiquette skills need to improve tremendously.
Natasha C. | Overall ExperienceMy bedroom set was destroyed because of water getting into the unit when it’s supposed to be a safe secure waterproof unit. Very disappointed that i have to go through insurance now to get money back
vicent s. | Overall ExperienceRyan and his staff were very helpful with all my needs, from showing me how to use the entry card correctly to making sure I was safe by checking on me when I was in the unit by myself. A pleasure 😊
christine p. | Overall ExperienceAll good
joseph l. | Overall ExperienceI had a great experience. If I need to, I will use them again.
EILEEN L. | Overall Experience