Customer Reviews for U-Haul Moving & Storage of Wesconnett
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Wesconnett
April R. on
Highly recommend! Great service
BRIANNA B. on
Great job. Was easy and worked with me when my reservation was canceled due to the hurricane.
Steve P. on
The facilities are very clean. The first time I went to my unit it was before daylight. I had trouble finding it and a lady met me, directed me to my unit and had a pair of scissors to open my lock.
GREGORY H. on
Luke was excellent. Great employee
ERIC S. on
Storage area was very secure. Thanks
Irene S. on
I appreciate your kindness during my rental time with yoour company.
Steven M. on
Ample size and a reasonable price combined with a helpful staff and a great location made for the great experience. Will def use again .
Gwendolyn B. on
Workers were very nice and knowledgeable
Jennifer C. on
Meagan is the best!
Lisa S. on
Thank you for helping me with every thing.
irene s. on
Staff bnbis awesome.
ciarica m. on
the staff at the storage location it self was great...I moved out before 02/11/2019 ...however I was not advised prior to renting the storage that my rent would not be prorated so I am upset that I wa
jim c. on
Everything was ok.
Laura B. on
christie l. on
I still would like to see people on sight the automated thing is okay but I would still like to see people on sight
Shantrel D. on
Room for improvement
david t. on
The call service is very poor. The ladies would require giving them a lot of identifying information and then no one would call us back. This happened several times. Very frustrating.
IRA H. on
I have used the storage for about two years and I have no complait I have enjoyed it. Thank you
Cindy H. on
They need to get the way they handle payment fixed. I was under the impression payment was automatic to come out of my bank account but instead I was hit with a hefty "late' fee. Ridiculous.
Christopher W. on
This is absolutely the worst UHaul facility I have ever been to! I have moved many times and can say that using U-Haul. Recommend mananagment change and facility refurbishment. Storage unit leaked.
Brenda W. on
I am very disappoint with UHaul furniture got messed was paying insurance and you all refuse to reimburse me...awful letting everyone know what UHaul did to me
Joseph M. on
Staff was extremely friendly and helpful. Great price for vehicle storage.
Joaquin S. on
Worst experience as a customer with any entity. My calls were transferred numerous times and no one had an answer for any of my questions. Rude CSR lady. Overall experience was horrible at best.
danny m. on
My 1st experience wasn't quite what I thought it would be but after I went in the next day I had a wonderful experience with the management and staff I definitely recommend this place as a 5 star ...
JUNE G. on
couldn’t find our reservation upon arrival, collected another credit card number to create a new account for the remtal and tried to charge For the free rent. Then placed a lock on unit for nonpayment
Kelvin P. on
Could not speak with on site person
zhaquasha w. on
Great service provided
John H. on
The staff was very knowledgeable and helpful at all time.
Mitchell L. on
My name isn’t Mitchell Lee, I made that clear numerous times. The gate card never worked, they were aware and did nothing. The gate acknowledged me as some lady named Amanda & nothing was done. Thanks
David H. on
Location says 24 hours & we got there around 5pm & no one was there. The online check in would NOT let us check in. Had to find another storage since U-Haul was just not cooperating.
ALAN F. on
There is no office at this location making it necessary to drive to Blanding Blvd.
Allen G. on
deborah e. on
Excellent customer service representative found me a shed at the last minute. My reservation was at the wrong part of the city. Which wasn't convenient for me at all.
SHANDRA S. on
Thank you for you impeccable customer service. If I ever need storage again I will be using you all and this location.
Ethna L. on
My experience was excellent, the employees were friendly, helpful, and knowledgeable.
JOSHUA S. on
The whole "leave your lock on an empty unit otherwise it'll be kicked out of the system and future access will be denied" is ridiculous. Rent is paid monthly thereby access should be monthly.