Customer Reviews for U-Haul Moving & Storage of West Oakville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of West Oakville

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BRENTTCLIFTON B.
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Thank you, everything worked out well.

Rama A.
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Customer did not leave a comment.

KYUJEOUNG N.
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Customer did not leave a comment.

FAN F.
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The Truck can not start only 8 hours later. It takes me more than two hours to restart engine. I returned after the curfew start.

PATRICKR P.
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Customer did not leave a comment.

Joseph D.
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Customer did not leave a comment.

Brad C.
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Jason was friendly and efficient in getting me on my way

Raymond C.
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Customer did not leave a comment.

Shawn D.
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Ken T.
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Georges E.
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Keep up the great work well done!

Robert I.
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Customer did not leave a comment.

David S.
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Customer did not leave a comment.

Georges E.
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You're doing an amazing job Keep it up

RICHARD K.
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Customer did not leave a comment.

Robert M.
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Customer did not leave a comment.

Manuel D.
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Frank C.
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Very friendly and great customer service.

Khamsavai S.
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Uhaul km cost is too high. Won't be using Uhaul anymore

Kieran F.
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Customer did not leave a comment.

Hongwei Z.
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Customer did not leave a comment.

Lei Z.
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I returned the vehicle the same day I rented it, but I got 2 calls asking why I haven't returned the vehicle, and then I got charged for 1 extra day. Really chaos on management.

Vito G.
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Customer did not leave a comment.

RUDYA C.
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Customer did not leave a comment.

Cynthia S.
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Service was fast and efficiently and friendly

JAMES O H.
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Customer did not leave a comment.

Errol L.
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Customer did not leave a comment.

SHANEALMANDOCLIF R.
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great customer service very friendly guy at the front you should give him a raise :)

Kun Y.
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Customer did not leave a comment.

GHAZWAN T.
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The cabinet was ok but I could see food and chocolate remaining so I cleaned and sanitized for a peace of mind.

Glenn M.
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staff were friendly and courteous!

Robert R.
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Actually, I am very impressed with the service and chose this location as my go to service point. The vans are kept clean, cameras in the rear view mirrors are great and staff is really helpful - helped me out with a potential extension of the contract. All in all, great location - great team!

DANIEL G.
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Customer did not leave a comment.

Sorin S.
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Outstanding service!

Caizhuo Z.
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Customer did not leave a comment.

Jinyang D.
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this location help me a lot, they fix my issue and help me feel like a customer. they are very respectful and understanding, going above and beyond my expection when dealing with my sitution. Let's put it this way, they make my Horrible friday to a positive weekend.

Philip Q.
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The phone system wasn't working on the third evening of my rental when I tried a couple of times to let the branch know that I needed the van for another day. No issues when they called me the next morning - and an extra day was added.

TIFFANY C.
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Nothing at all! Service was excellent and the guy who helped us was super friendly and very efficient.

WEN SHENG X.
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Great team.

PARTHRAJESHKUMAR P.
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Terrible experience. I booked uhaul a month ago and they canceled my booking at last minute. Uhaul changed my rental truck from 26 feet to 15 feet without my consent. I asked them why they changed it and they told me that I agreed to that change over the phone (which I never received). I had to get the truck from the location which was 40km away from my house(initially when I booked the truck that location was only 5-8 km away from my place). So much stress at last minute. I had to extend the hours of movers I hired on that day. I would go with other rental providers. Do not recommend Uhaul. Worst rental service provider.

MARCOANTONIO D.
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Customer did not leave a comment.

Steve W.
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Nothing. The person who took my original call, the receptionist, and man who helped me with trailer were A1. Thanks

Clifford D. | Overall Experience |
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People make the difference. The U-Haul people in Oakville have excellent customer service skills and are obviously well trained. You can always sweep a floor but it’s very difficult to change a person’s attitude. Oakville’s floors shine and the people are polished. Well done U-Haul.

Linda F.
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Nothing to be honest. Everyone and everything was super!

JEREMYRANSFORD H.
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Have better knowledge of what customer discussed with service rep over the phone prior to arriving Give customer all details of rental including total cost

KEVIN S.
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Customer did not leave a comment.

mauro L.
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Customer did not leave a comment.

Sharron R. | Overall Experience |
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Staff were professional and kind.

Vesela V.
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Customer did not leave a comment.

Charles H. | Overall Experience |
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As usual; Great service and staff

Manuel P.
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all good

Nicole Y.
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Customer did not leave a comment.

Ahmed M.
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Customer did not leave a comment.

Melba D.
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I have to say that James was exceptional!!! What I nice young man that truly knows customer service!!! He needs to train the other locations !

Igor O.
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Great service and very nice people working there

Julie E.
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Customer did not leave a comment.

Cristine F.
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Quick,efficient and safe in a turbulent time.

Anthony D.
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Customer did not leave a comment.

Scott R.
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A-WILLIAM W.
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All the staff at this location were polite and professional-makes doing business there very pleasant - thank you

Traci R.
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Customer did not leave a comment.

Shaharyar K.
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Very good service

Gopi M.
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good team.well received.

Roger B.
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Was a "no-hassle" experience. Efficient and very professional

derek K.
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Friendly & Fast. Pick up and drop off went very smoothly.

Anthony D.
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Customer did not leave a comment.

Marion D.
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Patricia S.
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Steve T.
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all good.

Charles H.
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Staff is friendly and willing to find a solution to all issues.

Amor T.
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Excellent

Jocelyn M.
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Customer did not leave a comment.

Dan C.
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Naming the vehicals in a more discriptive way

Joe P.
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Customer did not leave a comment.

Jason S.
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Training staff is essential to customer service. Being courteous is essential to customer satisfaction.

hauck R.
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Customer did not leave a comment.

STEPHEN C.
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Customer did not leave a comment.

PASCHAL R.
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Nothing. This location is the best!!!!!

gregory C.
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Customer did not leave a comment.

Sandra K.
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Miki S.
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Customer did not leave a comment.

Vito G.
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My original truck was booked at the wrong location and the truck I requested was not available here as a result when I arrived to pick it up. I had to settle for a van and nothing further was done to make this right.

Greg G.
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Customer did not leave a comment.

ANDREAL M.
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Customer did not leave a comment.

ANMOLSINGH S.
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Be transparent. The employees at Oakville U-Haul were great. But my overall experience with U-Haul is the worst. I hate the entire process. It's honestly become a pain and inconvenience to book a U-Haul trailer.

Dave B.
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Customer did not leave a comment.

STEPHENM P.
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Customer did not leave a comment.

Ted B.
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Customer did not leave a comment.

Sridhar S.
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Customer did not leave a comment.

Chris A.
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I've had a couple good experiences with uhual but this one was fantastic. Staff as helpful and amazing, my van was spotless and easy to pick up. Great stuff!

Jaspal S.
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Very nice service. Friendly staffs and affordable prices , moved from far location and uhaul made it easy Thank you

Naveen K.
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Customer did not leave a comment.

Steven L.
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Customer did not leave a comment.

Dennis L.
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Customer did not leave a comment.

Ahmed M.
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This is excellent location to deal with. quick check in/out, well trained team, always give the best advice to save your time/money. After years of using U-HAUL services, dealt with many other locations in Oakville, Milton and Burlington, this is my favorite location. You will not get disappointed

Peter B.
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Good location, friendly staff, fair prices, the brakes on my last trailer could use a tune tho.

robert R.
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First Class Operation - this is the place to go if you need a truck!

Brian N.
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Customer did not leave a comment.

Byron A.
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Customer did not leave a comment.

David B.
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The inside of the trailer was not clean at all. But it did affect me as I was only moving a small fridge.

Robert M.
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Gentlemen at the counter was incredibly helpful.....as always.

Iain S.
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I ended up with a broken finger as a result of the chain lock being faulty and coming off with in 7 km of your center. The lights were working when I left but soon blew fuses as there was a short in the extension piece. The service was wonderful and should be rewarded as it was the main reason for me continuing to use your business

bob S.
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Didn't catch the man's name that helped me but it was a pleasure. great service.

Wayne M. | Overall Experience |
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Customer did not leave a comment.

Dina G. | Overall Experience |
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Customer did not leave a comment.

Petru A. | Overall Experience |
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All would have been 5 stars, other than access hours . This is a newer facility and access to storage is limited to office hours . Kept items in storage for aprox 7 months and several times would have liked to be able access at later hours .

RAVINA M. | Overall Experience |
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Not so keen on the ramp.

keith h. | First Impressions |
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Staff very friendly Discussed how best to use the features and equipment on site to move in Facility very clean well lite Very good at checking the van tire sensor issue while we moved in Would definitely recommend this facility to friends

mario p. | First Impressions |
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Amazing team

mario p. | Overall Experience |
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Amazing customer service

Cesar L. | First Impressions |
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Friendly and helpful staff. Excellent facilities, clean, in good condition and well located. I will surely recommend them.

Darryl C. | Overall Experience |
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Very helpful and friendly staff . Great facility with indoor loading ramp. Great for winter .

Dina G. | First Impressions |
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Friendly and professional customer service. Facility is very clean.

sean m. | First Impressions |
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Incredibly well organised branch, everything is automated and simple to navigate. 100% top business! Oh yes & 30 days free storage!

John C. | First Impressions |
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Very friendly staff.

Hea-Sun K. | Overall Experience |
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Thank you !!!

Debbie M. | First Impressions |
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Service was friendly and efficient - even on labour day weekend when they were mobbed with people needing equipment.

David S. | Overall Experience |
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Combining UHaul and MovingHelp.com saved us over $3,000 compared to the lowest quote for a one-way move from Montreal (Laval) to Toronto (Oakville). Everything went smoothly, on time and no damages.

Gaelle R. | Overall Experience |
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I would recommend this U-haul to everybody. Any employee I have dealt with have been simply amazing. Very helpfull, they did their best to satisfy any of my demands. 5/5 stars with no hesitation.

micheal m. | Overall Experience |
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Good services

Chris W. | Overall Experience |
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Thanks

No reviews have been submitted for this location.

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