Customer Reviews for U-Haul Moving & Storage of West Oakville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of West Oakville

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Jason R. on

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Attila M. on

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Excellent pick up and return experience. Staff super helpful.

Troy R. on

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Dean B. on

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New facility with a very accommodating staff. Very knowledgeable and friendly.

Greg B. on

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Mladen D. on

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Nalin K. on

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Scott B. on

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Everything great. Personnel very friendly.

Nat V. on

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Have rented twice now in 2 months. Both excellent experiences. Staff was helpful and communicated well. Have recommended to others as I have been very pleased. Thanks.

Michael C. on

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Deborah A. on

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reid B. on

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Trailer was not equipped with a screw jack! What is the reason? Extremely difficult to discconnect and reconnect to towing vehicle without a screw jack.

Troy R. on

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Duane C. on

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Alexandria G. on

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Make sure you don’t lose paperwork. My paperwork was lost so the truck I wanted on the day I wanted was rebooked with someone else. Instead I got a smaller truck on a different day. Luckily it worked out for me. However, you need to work on your online booking process so this doesn’t happen to other people.

Mandip K. on

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David L. on

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Have the truck rented available, when calling to confirm ensure the client is aware you have changed the rental from 3 days to 12 hours. WHen the client leaves a voice mail, call him back.

Vitali F. on

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JASON D. on

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Brian K. on

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Glenn S. on

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It was a great experience at this location. Rented it in person at the location and that was super quick and when I picked it up the next day, and then returned following day, all of this was exceptionally quick and very friendly. Great place!

John C. on

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Very friendly staff.

John C. on

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Troy R. on

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John L. on

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petru A. on

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Really good service. No comments when I asked if a smaller van than booked would be available. Changed the paperwork and was on my way in 10 min.

justine S. on

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Terrible experience once again. Called regarding the issue and was told a manager would follow up. Never received a call.

Chad M. on

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It was pretty seamless.

Hea-Sun K. on

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Thank you !!!

Sacha B. on

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Absolutely great service based on my experience. Well done and keep up the great work. Thank-you.

Troy R. on

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David G. on

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Transmission not shifting which doubled fuel economy

Christopher R. on

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I had an issue. My father offered to return the truck but accidentally returned it to the wrong location. The staff at that location accepted the truck and then called me after to tell me it was going to cost an additional $300 to leave it there. Although I appreciate the call because if I was not told I was have been incredibly upset but they could have asked my father to wait until they figured out where the truck belonged. The end result was my father had to drive another hour to that location so he could return it to the correct one. Poor experience.

Emil D. on

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In the past I have had really bad experience. This time it was really good one.

Chris C. on

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I checked in on line to "save time" however all the information I put in the on line check in had manually input again.

Richard K. on

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Keep it as is it's working fine

Lisa M. on

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Ignition could be done without key. Strange and definitely not secure. Customer service excellent and exceptional. Thank you

Wendy D. on

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Debbie M. on

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Service was friendly and efficient - even on labour day weekend when they were mobbed with people needing equipment.

David S. on

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Combining UHaul and MovingHelp.com saved us over $3,000 compared to the lowest quote for a one-way move from Montreal (Laval) to Toronto (Oakville). Everything went smoothly, on time and no damages.

Gaelle R. on

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I would recommend this U-haul to everybody. Any employee I have dealt with have been simply amazing. Very helpfull, they did their best to satisfy any of my demands. 5/5 stars with no hesitation.

micheal m. on

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Good services

Chris W. on

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Thanks