Customer did not leave a comment.
Scott D.Customer Reviews for U-Haul Moving & Storage of West Wichita
600 Holland St
Wichita,
KS
67209
Services at this Location:
Contact Us
600 Holland StWichita, KS 67209
Services at this Location:
Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
keisha G.- Rating:
- 3.0
Customer did not leave a comment.
Lauren D.- Rating:
- 4.0
Customer did not leave a comment.
James T.- Rating:
- 4.0
Customer did not leave a comment.
Terry H.- Rating:
- 5.0
Customer did not leave a comment.
Darlene P.- Rating:
- 4.0
Customer did not leave a comment.
Zachary A.- Rating:
- 5.0
Customer did not leave a comment.
ROBERT D.- Rating:
- 5.0
Customer did not leave a comment.
MARIE R.- Rating:
- 4.0
Only problem I had was when I picked up the truck it was not full of fuel it was on the 3/4 mark.
KEVIN S.- Rating:
- 5.0
Customer did not leave a comment.
Mark O.- Rating:
- 5.0
Customer did not leave a comment.
Nicole W.- Rating:
- 5.0
Wonderful experience with this location's manager and her team. Thank you!
Juliann J.- Rating:
- 5.0
Knowledgeable and efficient
tom B.- Rating:
- 5.0
Customer did not leave a comment.
Kim F.- Rating:
- 5.0
Customer did not leave a comment.
Gregory H.- Rating:
- 4.0
I rented the 6 x 12 utility trailer with ramp to move 5 ft wide utv. After driving 2 hrs I found out the opening for the gate is less than 5 ft and the equipment didn't fit through the opening. Wasted 4 hrs of drive time and 34$ trailer rental. Trailer was unused. It did pull nice.
Christopher G.- Rating:
- 4.0
Customer did not leave a comment.
Hadley C.- Rating:
- 5.0
Customer did not leave a comment.
Keith W.- Rating:
- 5.0
Customer did not leave a comment.
Danelle B.- Rating:
- 5.0
Customer did not leave a comment.
Blaine S. | First Impressions- Rating:
- 5.0
I can't think of anything that needs improved, the service was excellent and everyone was very friendly.
Stephanie H.- Rating:
- 5.0
Customer did not leave a comment.
Rodrigo R.- Rating:
- 4.0
Customer did not leave a comment.
JOHN A.- Rating:
- 3.0
i told them what i want they did not here they try to give me the wrong trailer i want one to haul a riding mower they try one with out a ramp
larry E.- Rating:
- 5.0
Customer did not leave a comment.
Robert B.- Rating:
- 4.0
Big parking lot, user friendly. The key drop box was a bit hidden when it is dark out.
SAMANTHA F.- Rating:
- 5.0
Customer did not leave a comment.
Susan M.- Rating:
- 5.0
Customer did not leave a comment.
Rudolph B.- Rating:
- 5.0
Customer did not leave a comment.
BRYCE L.- Rating:
- 5.0
Customer did not leave a comment.
Jerry S.- Rating:
- 5.0
Everything was ready as expected .... Don't change a thing
Richard S.- Rating:
- 4.0
After trying to use another Uhaul facility in the local area. I will always rent from the U-Haul Moving & Storage of West Wichita 600 Holland St Wichita, KS 67209. The Manager and her staff at the mentioned location have always been top notched, courteous, and help with the needs of my move and storage requirements.
Ralph K.- Rating:
- 5.0
Customer did not leave a comment.
Darlene P.- Rating:
- 5.0
Customer did not leave a comment.
Glenn L.- Rating:
- 5.0
The truck we rented was in great shape and drove nice. The employees I had dealings with were very knowledgeable and polite.
John F.- Rating:
- 5.0
Customer did not leave a comment.
Ethan B.- Rating:
- 5.0
Customer did not leave a comment.
Justin A.- Rating:
- 5.0
The service was excellent and the people where very friendly and accommodating ! Great experience . Thank you Uhaul !!!
randy A.- Rating:
- 5.0
I was told by the Wichita facility, that the pod would be a day late due to weather conditions. It didn't ruin any plans that week, so I didn't think anything of it. But I did ask if the pod still had the same delivery date to the new house, and they said that it would be delivered on the date I originally requested. I had to wait 2 days without the pod, so I cut out the middle man and picked it up myself. But they did refund the final delivery fee so that worked out in my favor. Just something for the company to look at.
Garrett H.- Rating:
- 5.0
The truck came full of gas and was easy to check out and bring back to the facility. We also received a discount for where the truck was dropped off so that was a nice bonus. We would rent from U-haul again in the future.
jacob N. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Bobby R. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Twila N.- Rating:
- 4.0
Customer did not leave a comment.
Dawn E.- Rating:
- 5.0
Customer did not leave a comment.
Deborah S.- Rating:
- 5.0
I needed to rent a truck at the last minute, the first location I went to didn't have one available but they were able to locate one nearby. The staff at both locations were friendly and very helpful.
Deborah H.- Rating:
- 5.0
Everyone i had contact with was warm, friendly and knowledgeable. They made it all easy and painless. These guys are great
Kevin C.- Rating:
- 5.0
Customer did not leave a comment.
debra a. | Overall Experience- Rating:
- 5.0
All the catylitic coverters were cut out by scum sucking slime balls
Christopher G.- Rating:
- 5.0
Customer did not leave a comment.
Yvette C.- Rating:
- 5.0
Customer did not leave a comment.
Jay V.- Rating:
- 5.0
Customer did not leave a comment.
Shanice J. | Online Move In- Rating:
- 5.0
The staff was AH-Mazing! They were very helpful and friendly. They gave great instruction as to the best way to get my car off the tow dolly and unload the truck! I believe the guy'a name is Austin and I didn't catch the woman's name working that night, 01.30.21, as well but both were outstanding! Hands down the best customer service I've received in a long time!
erica m. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Chibuzor N.- Rating:
- 4.0
It would be helpful to be able to link a rental to an account. Our rental ended up kind of messed up and they had a few issues when we called to extend the rental one day.
Dawn K.- Rating:
- 5.0
Customer did not leave a comment.
Keith W.- Rating:
- 1.0
They made a sale in Tupelo, seems like they want you to deliver a truck
Doug S.- Rating:
- 5.0
Customer did not leave a comment.
Brendan S.- Rating:
- 1.0
Gas gauge incorrect and somehow they wanted to charge me 20 dollars for gas. For 29 miles which was actually 27 scam. Need to have gas gauge all correct i shouldnt have to document my gas
Jason M.- Rating:
- 5.0
Fast friendly service
Robert D.- Rating:
- 5.0
Customer did not leave a comment.
James E.- Rating:
- 5.0
Customer did not leave a comment.
Mikayla D.- Rating:
- 5.0
Easy to get in and out of the property. Plenty of room for loading and unloading. Well lite and clean.
Susan R.- Rating:
- 5.0
Was overcharged told that my card charged a hold fee when called was told no was not given back the hold fee and was charged the deposit even though records show deposit was returned but was not
david T.- Rating:
- 5.0
Customer did not leave a comment.
Steven B.- Rating:
- 5.0
Employees to have a little more experience
Toby C.- Rating:
- 5.0
Customer did not leave a comment.
David R.- Rating:
- 5.0
Simple process, nice staff, just wish I could have picked up the truck in the location where I had reserved it, instead of 15 miles away.
Dan D.- Rating:
- 5.0
Customer did not leave a comment.
REX M.- Rating:
- 4.0
Customer did not leave a comment.
Bradford P.- Rating:
- 4.0
When unloading from a trailer, the retention straps can interfere with door operation. The customer can solve the problem quickly with a large pry bar.
Jim H.- Rating:
- 5.0
Nothing
Veeas W.- Rating:
- 5.0
Customer did not leave a comment.
Edward A.- Rating:
- 5.0
This location was not the suppose to be the drop off point but I knew I could come back from Denver and drop it off here. I could not find any help when I was out in Denver so I had to pull it all the way back to Wichita.
Regie S.- Rating:
- 5.0
Customer did not leave a comment.
Patrice H.- Rating:
- 5.0
Customer did not leave a comment.
Eric P.- Rating:
- 5.0
Customer did not leave a comment.
Steven C.- Rating:
- 5.0
Very helpful, friendly and great customer service.
WENDY F.- Rating:
- 5.0
Customer did not leave a comment.
Hailey S.- Rating:
- 5.0
We requested this location because of convenience, proximity and the great reviews we saw about the people at this location. And, the reviews were spot on--the personnel at this location were knowledgeable, and very helpful to us, as we were unsure where to return our equipment, but did not feel the location that was assigned would work well for us. The wonderful people at this location advised us correctly, and we were able to take the trailer here and drop it off easily. The staff was professional, thorough, quick and pleasant. We couldn't have been happier! Thank you.
Ram P.- Rating:
- 5.0
Computer system was down and staff were able to improvise to get me set up with storage. It had been a long exhausting day and they were able to get the job done even in unusual circumstances. A++ customer service!
mona w. | First Impressions- Rating:
- 4.0
Didn’t like how price increased within 3 months of joining
zach l. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Susie J. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Reid A.- Rating:
- 5.0
Great facility. Easy to use staff was very helpful. We moved in as they were first opening and very little opening glitches. Rented cargo van too and it was a great experience. Hope I don’t move again but if I do and need temporary storage this where I will go.
john f. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Allison C. | Overall Experience- Rating:
- 5.0
Quick and easy drop off. The man working was very friendly. I am impressed about how easy this process was.
Pamela H.- Rating:
- 5.0
Nothing. The manager on the phone was excellent. Our drop off person was exceptional. She had to pull in four different ways to get our boxes in place due to a tricky driveway. She mastered it perfectly and was very kind about for the difficulties she encountered. She was pleasant and excellent at her job. I would highly recommend the service to anyone.
Colleen S.- Rating:
- 3.0
The wichita facility was great to me started off bad but wichita made it all better and I will continue to do business with them in the future the reservation part was horrible thank you west wichita for making it better
Tomi C. | Overall Experience- Rating:
- 5.0
The staff was friendly & helpful. They abided by the mask ordinance. It was difficult to find a phone number for this location.
PETER G. | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
JONATHAN B.- Rating:
- 5.0
Customer did not leave a comment.
James W.- Rating:
- 5.0
Fast and painless! The people working here are very good!!
Robert A.- Rating:
- 5.0
Everybody was very helpful especially, Amanda Koehn.
Matthew S.- Rating:
- 5.0
Customer did not leave a comment.
Rick S.- Rating:
- 4.0
Customer did not leave a comment.
William K.- Rating:
- 5.0
Loved having a brand new van!
Stephen M.- Rating:
- 4.0
Customer did not leave a comment.
Daniel D.- Rating:
- 5.0
Very long wait time on phone or in person.
stephen C.- Rating:
- 5.0
Painless transaction..
Robert A.- Rating:
- 5.0
Customer did not leave a comment.
Ronnie M.- Rating:
- 4.0
Customer did not leave a comment.
Jason W.- Rating:
- 5.0
Customer did not leave a comment.
Lawrence H.- Rating:
- 4.0
Your pricing for mileage makes renting a truck for an entire day at Enterprise more affordable. Live and learn.
James D.- Rating:
- 5.0
An employee named Amanda was very pleasant & professional about helping me set up the rental. Everything went according to plan. Thank you for a good experience.
Monte M.- Rating:
- 4.0
I was able to rent the van almost effortlessly. Agent explained every thing that I inquired on. Will be back at this location again.
JAMES D.- Rating:
- 4.0
Price much higher than expected.
Rodney Dean G.- Rating:
- 5.0
Customer did not leave a comment.
ALice E.- Rating:
- 5.0
Customer did not leave a comment.
Karsen G.- Rating:
- 5.0
Customer did not leave a comment.
Joey L.- Rating:
- 5.0
Customer did not leave a comment.
JOEY L.- Rating:
- 5.0
Excellent customer service.
Jeffrey D.- Rating:
- 5.0
Customer did not leave a comment.
ARTHUR S.- Rating:
- 5.0
I will be using them again if ever needed. I highly recommend Uhaul storage to friends!!! I've already told some about it!
Kelly H. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
susan r. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
JAMES W. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Randy S. | First Impressions- Rating:
- 5.0
Had a no hassle experience
Richard J. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Kelly H. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
rebecca p. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Shawn W. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Cynthia C. | First Impressions- Rating:
- 5.0
I appreciated their understanding and were helpful with helping us make informed decisions.
Kimberly K. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Kimberly K. | First Impressions- Rating:
- 5.0
Very friendly staff. Very hospitable!
Kevin O. | First Impressions- Rating:
- 5.0
The staff was friendly, courteous and extremely helpful.
Thomas S. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
MARCUS A. | First Impressions- Rating:
- 5.0
Our original reservation was lost, and we got to the facility a little after 7pm, did not know they closed at 7. The lady that was working there had not left yet and got us taken care of. We really appreciated her help! She went above and beyond to help us out!
Wolf Z. | First Impressions- Rating:
- 5.0
Staff were warm and friendly and very efficient.
Robyn C. | First Impressions- Rating:
- 5.0
New, clean, open hallways, fast service. Best storage / uhaul return I have ever had. Great job.
Tim K. | First Impressions- Rating:
- 3.0
I realize the building just opened but I when I signed on the elevator did not work for 3 days and there are rodents in the building. We had to carry storage unit content up the stairs when moving in and rodent came thru the storage unit.
debra a. | First Impressions- Rating:
- 5.0
There was a miss communication on the pickup sight but besides that everything went good
gary d. | First Impressions- Rating:
- 5.0
Amanda’s professionalism helped make the entire Sign up and move in experience problem free.
robert g. | First Impressions- Rating:
- 5.0
Everyone was helpful and it was simple to rent the storage space.
michael c. | First Impressions- Rating:
- 5.0
Waiting for key card/remote entry control for parking area.
ralph r. | First Impressions- Rating:
- 5.0
AMANDA AND THE OTHER GIRL THAT WOR WITH HER WERE VERY HELFUL AND KNOWLEGEABLE ABOUT THE BUSINESS
Edward C. | First Impressions- Rating:
- 5.0
Brand new facility. Staff was very helpful and friendly. They went above and beyond to help. Would definitely recommend this facility.
Steve J. | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Angel R. | First Impressions- Rating:
- 5.0
Very helpful and friendly people
Richard J. | First ImpressionsAdditional Services at this Location
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