Customer Reviews for U-Haul Moving & Storage of Woodlake

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of Woodlake

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Tommie T.
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Customer did not leave a comment.

Hopepal L. | First Impressions |
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Customer did not leave a comment.

carmell S.
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Customer did not leave a comment.

Jay S.
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We were turned down by Super K deli for drop off. He said he had no room for our truck. He vaguely explained where we should go and did not call anyone or help us get the truck to a new destination. He deserves an f for drop off. Fm78 however was great. They answered the phone when we called and said they could take the truck. They made sure the $60 change of drop off fee was taken off due to this not being our fault and for the completely unhelpful manner in which we were served by the man at Super k deli co. 2914 Pat Booker Rd. Universal City Tx 78148.

Robert N.
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Customer did not leave a comment.

EUGENIE A.
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Customer did not leave a comment.

james s. | First Impressions |
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Customer did not leave a comment.

Glenda G.
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Eliana G. | First Impressions |
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Customer did not leave a comment.

mark r. | First Impressions |
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Customer did not leave a comment.

VICKI B.
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They ensured the trailer was checked in because I had trouble with remote or online check in. They also waived the after hours fee that the initial location did not tell us about. Very friendly and courteous

christian S.
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Customer did not leave a comment.

leonard H.
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Employees were nice very efficient, got me in and out quickly.No problems at all.Have been here before and it's been the same

Tommie S.
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Have on hand more than one 10foot box truck had to settle for a cargo van which racked up mileage. I had to get a large truck to finish the job.

JAMES P.
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Customer did not leave a comment.

JEFFREY H.
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The truck i rented was a little lacking on power and the steering was not the best as well. The front end did not shake but I can feel it getting to that point. Check your alignment and bushings. I believe they could be getting worn or out of alignment. Other than that ya'll are great. 2nd time i have used ya'll and your customer service is awesome.

Ivonne P. | First Impressions |
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Outstanding service!

DANNY O.
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I was having problems with my truck and I started calling it about 5 something in the afternoon to let him know I might be late bringing it back I called all the way up and I was put it this way I was on hold all the way up till almost 7 I could never talk to anybody about bringing it back after 7 so they charge me another day rental I think that's pretty poor customer service by

JUSTIN P.
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Customer did not leave a comment.

NELSON H.
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cost way too much

Sylvester J.
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Mr. Augie was very friendly, outgoing and knowledgeable. Very easy to communicate with.

ORLANDO MALDONAD V.
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The front service We're a little to aggressive I was just trying to rent The uhaul I ask some questions she not to polite but other than that it was great take for your service 🤣🤣🤣

Jeffrey H.
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I asked for 5 minutes of help getting an awkward piece unloaded from the truck into storage. I was told they don't do that sort of thing. In the process of unloading this by myself I slipped and seriously bruised my tailbone. I will be filing a negligence lawsuit against this UHaul.

RICARDO P.
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Customer did not leave a comment.

Turell G.
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Customer did not leave a comment.

Shannon W.
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We were given only 3 locations to return the trailer. None of the locations were convenient for us. Then when we tried returning the trailer to Super K & Deli Co at 2914 pat booker rd their employee told us his system was down and we could not return it. He said we had to take it to another location which was 15 miles away.

John F.
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Customer did not leave a comment.

Homer G.
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Everything was ready when I got there and took less than 15 minutes to hook up and go.😄

MARVIN H.
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Customer did not leave a comment.

DARLENE KAY W.
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Very good experience with rental.

Robert L.
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Customer did not leave a comment.

LUAY M.
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Customer did not leave a comment.

Aaron L.
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Customer did not leave a comment.

Roberto G.
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ANDREA E.
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Elvis B.
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Thanks good service

James M.
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Customer did not leave a comment.

DEBRA B.
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Customer did not leave a comment.

Brenda H.
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I have no improvements with my experiences with Uhaul👍🏽

ANTOINETTE B.
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Customer did not leave a comment.

denise R.
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Customer did not leave a comment.

Gary S. | First Impressions |
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Customer did not leave a comment.

kathy M.
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BJ and David Torres showed us superior service. BJ responded to each of our phone calls with expertise and helpfulness. David Torres was prompt in delivering and returning our E-Boxes with a most positive attitude. Thank you so much BJ and David. You both are commended for your genuine professionalism. Kathy & Mike Morgan New Braunfels, Texas

MARVIN B. | First Impressions |
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There were lots of people that didn't know what they were doing but trying to help and learn and only one person that did know what she was doing and she handled the situation very professionally. I had an great overall experience but wish I had hired help

Steve F. | First Impressions |
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Customer did not leave a comment.

Laqueshia L.
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Customer did not leave a comment.

Naomie R.
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Customer did not leave a comment.

VICTOR S. | First Impressions |
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Great people.Very respectful and always ready to Help.They are the best.

JAMES W.
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Customer did not leave a comment.

Jorge S.
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In the last 3 months I have rented equipment in this location. The staff and services where great.

Daymon B. | Overall Experience |
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Would like the access hours to be later.

JAMES W.
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I am not sure you can improve. This location was clean and the staff was well organized. I have picked up equipment from other locations in San Antonio and they were not as good as this location.. Friendly and knowledgeable staff.

James M. | Overall Experience |
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Augustine Reyes was such a nice man. Helped actually save my Thanksgiving by informing me I didn't have to drive a Truck back, but could deliver it in within the city we are moving to at a Uhaul there. Much appreciated. Storage facility was clean and we were appreciative. I was a bit concerned the Storage Unit didn't have cage wire between units to prevent people from crawling in. Fortunately nothing happened. At the site I was supposed to drop off the Truck, either their scan bar didn't work, or the online site wasn't working in College Station at the drop off location. We fueled our truck at the Exxon by the Uhaul in College Station, we locked up the Truck, and we dropped the keys. Either the College Station site scan bar or the Uhaul Online App wouldn't allow us to scan the site for online Night turn in. We really tried hard. Our phone had all the right settings turned on, we were in the dark and freezing cold with small children trying to make the online app scan the Truck drop off site in College Station function properly, but it wouldn't work so we had to drop the key without completing online drop off. All the people at the Converse Uhaul were wonderful, the site clean and safe, and everything was easy to accomplish there. I appreciated the extra dollies in the storage facility for going up the elevator, really made life easier. And Mr Reyes saved our Family Thanksgiving which we a dearly grateful for to at Thanksgiving all of us together!!

michael M.
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Customer did not leave a comment.

Shenne D. | First Impressions |
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They make u calm an work wit you wen your stressed out..

JANET S.
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Customer did not leave a comment.

DALE L.
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Very quick and easy to rent a trailer.

DALE L.
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Customer did not leave a comment.

MARYLAND O D. | Overall Experience |
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Everyone was always helpful it was kept clean and it was very very convenient if I had to use the storage I would use U Haul again thank you.

AMBER L.
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Overall, it's was fast and easy. They had what we needed and really nice.

Veronica F.
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Not a thing. Everything was superb! Thank you very much!

GREGORY J.
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Customer did not leave a comment.

Juanita I.
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Excellent customer service.

Jennifer H.
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Ensure the fuel level is accurate.

Jeremy O.
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Long wait to check in. Turned in 4 days earlier should have gotten credit for the days I didn't use.

APRIL A.
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Customer did not leave a comment.

JENNIFER LYNN g. | Overall Experience |
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Customer did not leave a comment.

Dawn B.
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cargo van was sent out with a nail in RR tire

Jaddiel R.
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Great!!

Brian B. | Overall Experience |
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Customer did not leave a comment.

Elma B.
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Customer did not leave a comment.

CLIFTON N.
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bruce G.
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KRISTINE L.
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Customer did not leave a comment.

KAILA ARION G.
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Customer did not leave a comment.

CHRISTOPHER P.
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Customer did not leave a comment.

ANDREW H. | Overall Experience |
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Customer did not leave a comment.

MITCHELL R.
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Customer did not leave a comment.

ADRIANE P.
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The truck smelled like fish and when door raised, multiple flies flew out. The gas tank was not filled.

Todd W.
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Customer did not leave a comment.

Lesliemichelle W.
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Customer did not leave a comment.

Clarice H. | First Impressions |
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Customer did not leave a comment.

Sylvester J.
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Mr Augie was courteous and friendly, no problems.

Staria R.
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Better customer service

SANDRA MARIE B.
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Great Service. I would highly recommend

Jolene C.
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Nothing, it was a smooth experience from start to finish. Everyone at this store is always so nice and helpful.

TAMERA C.
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Customer did not leave a comment.

VICTORIA C.
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Customer did not leave a comment.

ALISHA A.
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Equipment was dirty and the service was terrible. The person who helped me was very rude. I was charged for drop off after hours when I used the app to check it in and was charged for cleaning fees when it was dirty when I received it. Awaiting a response to my email and a refund for the charges I should not have been charged. Worst customer service I have ever received using uhaul.

SANDRA T.
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Customer did not leave a comment.

Edward S. | First Impressions |
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Customer did not leave a comment.

Gary Leroy R.
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Brandon L. | First Impressions |
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Adrian was very helpful and amazing

Sylvia V. | Overall Experience |
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Customer did not leave a comment.

christopher b. | Overall Experience |
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Customer did not leave a comment.

Bonita S. | First Impressions |
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Agent was very courteous and helpful.

Benjamin Y.
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Customer did not leave a comment.

Charles S.
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Customer did not leave a comment.

Benjamin H.
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The man whom we turned our vehicle into was professional and polite. Man deserves a raise.

tesha S.
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Customer did not leave a comment.

hope B.
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Customer did not leave a comment.

hope B.
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Customer did not leave a comment.

timothy G.
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quick drop off decent people to talk with dealing with the online people was another story altogether when i called to find nearest drop off point was put on hold for a long time and was told they would send the drop off address and info which never came when i tried to call back after 15 mins of waiting gave up

BRENDA E.
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Customer did not leave a comment.

Philip S. | Overall Experience |
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Customer did not leave a comment.

Hope B.
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Customer did not leave a comment.

Susan C.
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EXCELLENT customer service!!! Great place to rent,would recommend in a minute.

David M.
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Customer did not leave a comment.

Rosa H S.
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No lo recomendaría por las personas que atienden en la tienda tienen muy mala actitud nada amables y me hicieron sentir muy mal.necesito me respeten el precio que me habían dado en mi recervacion por fabor Atten. Rosa H. Soto

LAJUANIA M.
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Customer did not leave a comment.

merlene b. | First Impressions |
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had a small issue and staff was apologetic and extremely nice going out of their way to make it right. This Uhaul is fantastic!

JENNIFER LYNN g. | First Impressions |
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Customer did not leave a comment.

DIANA S.
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Customer did not leave a comment.

Alvaro F. | First Impressions |
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Thanks

Olena S.
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Customer did not leave a comment.

Nancy A.
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Box delivery was early. We got them empty early and they picked up early. There were enough blankets for 10 moves.

Russell A.
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Very efficient vehicle check in, someone met me when I pulled into the equipment return, had everything scanned in just a few minutes. Much easier than me scanning in everything over the phone..

Sylvester J.
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Mr. Augie has been very friendly and courteous each time I rented a vehicle. Also the other staff members.

ABDUL B.
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Customer did not leave a comment.

kamari G.
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Make the online checkin user friendly for iPhone users.

Alex E.
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Customer did not leave a comment.

JUAN MORQUECHO V.
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The associate that attended me , Melanie, was very courteous, friendly, knowledgeable, and very professional. She had all of the documents ready and waiting for me to sign. It took less than 8 minutes to review the documents and pick up the U-Haul Truck. When I have another need for a U-Haul Truck, I will definitely return. Thank you for Outstanding Service. !!

Ralph a. | First Impressions |
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great facility

Mya I.
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What is the point of of doing things online if you still have to go inside and talk to someone to t keys? This took 30 minutes off of the 4 hour reservation time I had.

MARILYN SUE TAYLOR M. | First Impressions |
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Customer did not leave a comment.

j brtant D. | First Impressions |
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Customer did not leave a comment.

catrena g. | First Impressions |
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This location aewsome!

Dustin P.
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Customer did not leave a comment.

MONICA W.
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Nothing every one was great at this location so nice and friendly

Michael B.
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Customer did not leave a comment.

carlos b. | First Impressions |
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Customer did not leave a comment.

pauline f. | First Impressions |
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Everyone was very friendly and the access to the storage unit was easy to get too. I would store my thing the U- Haul Storage again.

Brenda F. | First Impressions |
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Very nice and professional people.

Samuel M. | Overall Experience |
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Great price

Samaria J. | Overall Experience |
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Only needed the unit for a month I wish I would have known ahead of time that you dont prorate the rent. I would have made sure I had everything out well ahead of time, or could have chosen another facility. This really needs to be stated at the time people agree to rent a unit there.

Ivette V. | Overall Experience |
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Customer did not leave a comment.

daniel b. | Overall Experience |
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Customer did not leave a comment.

NICHOLAS A. | Overall Experience |
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Customer did not leave a comment.

Robert C. | Overall Experience |
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Personnel were very helpful

John M. | Overall Experience |
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Customer did not leave a comment.

Richard M. | First Impressions |
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Maybe change the accessibility hours for the RV storage

Melinda H. | Overall Experience |
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Customer did not leave a comment.

Pamela S. | Overall Experience |
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Wished the facility was paved and not of dirt. It was a mess to get in and out of after a rain.

Leonard H. | Overall Experience |
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I have always had good experiences with u haul.Their personal have been experienced in their jobs and have been kind.I will only use u haul to do my jobs.

michael b. | Overall Experience |
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Great customer service

KAYONE C. | First Impressions |
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Customer did not leave a comment.

FRANCISCO P. | Overall Experience |
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Customer did not leave a comment.

brenda m. | Overall Experience |
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Customer did not leave a comment.

Michael M. | First Impressions |
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Customer did not leave a comment.

Letitia A. | Overall Experience |
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Customer did not leave a comment.

John M. | First Impressions |
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Customer did not leave a comment.

maria l. | First Impressions |
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Customer did not leave a comment.

DERRICK C. | Overall Experience |
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Customer did not leave a comment.

Gilbert F. | First Impressions |
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Very friendly staff ,great customer service would definitely recommend this place to a friend .

Maurice O. | Overall Experience |
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Customer did not leave a comment.

Ricky E. | First Impressions |
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Customer did not leave a comment.

James B. | First Impressions |
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Customer did not leave a comment.

Anthony L. | Overall Experience |
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The managers and personnel at the storage unit or completely polite and helpful every time I needed help.

Tamarica W. | Overall Experience |
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Thank you Adam for everything

Salvador T. | First Impressions |
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Augustine did an awesome job completing my transaction. He was approachable, very thorough and attentive.

wendell b. | Overall Experience |
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Customer did not leave a comment.

aleck w. | First Impressions |
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Best U-Haul I have ever used everyone was great, David Torres was amazing

Lisa B. | Overall Experience |
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Customer did not leave a comment.

Jason G. | Overall Experience |
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I have my trailer parked at the coast but If I ever need a spot this location is my 1st choice.

Marty B. | Overall Experience |
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Customer did not leave a comment.

Michael H. | First Impressions |
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Very pleasant process. Thank you.

Ronald B. | First Impressions |
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Very helpful with all my needs.

Don W. | First Impressions |
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too much mud, hard to get in

marcus h. | First Impressions |
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Very professional,organized,friendly,and helpful.

Vincent T. | Overall Experience |
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100% GOOD

Eugene E. | First Impressions |
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Customer did not leave a comment.

Vincent T. | First Impressions |
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Everything went well

TASHARA M. | Overall Experience |
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Customer did not leave a comment.

Tracy M. | First Impressions |
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Once I got my confirmation from customers service everything was great

phillip p. | Overall Experience |
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Very helpful and courteous

Raven H. | Overall Experience |
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We moved out Our unit but for got to take our lock off the unit. I called and explained this to the lady over the phone. She assured me it was ok to take my lock off. We were unable to go due to being high risk for Covid 19. The company charged us two extra months for the unit despite being moved out already just because we Medically could not come remove it. Very insensitive that you will make us choose to either die or pay a couple of hundred dollars. I will never use U-Haul again

William Y. | Overall Experience |
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A layer of gravel or a type of surface layer to cover the mud would be a beautiful and welcome addition. Price and facilities are unmatched!

Robert C. | First Impressions |
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Every time I used this facility all personnel have been very helpful and professional

Mehmet E. | Overall Experience |
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Customer did not leave a comment.

Manuel JR C. | First Impressions |
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new rv storage at reasonable rates.

Antonio C. | First Impressions |
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Customer did not leave a comment.

Shela E. | Overall Experience |
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The Staff at this location was Awesome. The helped me when I lost ny key to my storage. They went above and beyond to accommodate me. You would think they were working for Tips, there were not just friendly with me but every customer that walked through that door. Yes I had a wonderful experience with FM 78 Uhaul and will recommend this one to all of my family and friends

cleveland h. | First Impressions |
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It's always excellent service

Janet M. | Overall Experience |
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Just wish there were dumpsters for items broken during loading unloading. Staff very friendly and helpful.

GREGRICK R. | First Impressions |
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Storage unit was clean and no damage.

Nancy K. | Overall Experience |
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Customer did not leave a comment.

Jimmy M. | First Impressions |
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Staff very helpful and made it very easy to get paperwork done and pick out a storage spot for my travel trailer. The price is very reasonable. Great experience...

Shela E. | First Impressions |
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The 2 men on duty when I came in to Rent my storeage were extremely busy but still acknowledged me and assured me that they would be with me soon. I noticed while waiting that they treating every customer exceptional. These men were so friendly you would think there was a contest going on of who could be the friendliest. Im not use to that kind of courtesy especially during COVID-19 times. These men are exceptional and are a Great Asset to This Company, because of my experience with them I will always recommend this Storage and location to others as well as maintain my business at this location.

Earnestine S. | First Impressions |
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Customer did not leave a comment.

Kimberly J. | Overall Experience |
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Customer did not leave a comment.

Gloria P. | Overall Experience |
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I couldn’t have asked for better employees interaction and professional service. I will indeed recommend others to this location because of excellent customer service. Thanks U-Haul

Thea H. | Overall Experience |
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The guys where great we had one box that was heavy he saw we needed just a little help .. more to guide us he ran over and gave us that little extra we needed to get it on the trunk everyone was always friendly .. if we ever need to rent again we will use a u haul rental place !!! Thank you!

Vincent S. | Overall Experience |
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I turned in the key card on the 20th of March and hey have me moved out the 23rd. Customer service was terrible, they told me I would not get a refund even though I paid the bill on the 18th and turned in the keys on the 20th. I still have yet to receive a final statement

Garrett L. | First Impressions |
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Customer did not leave a comment.

Melody W. | Overall Experience |
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Customer did not leave a comment.

Janet M. | First Impressions |
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Very helpful and presented a professional company with a smile.

jose f. | First Impressions |
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Customer did not leave a comment.

Samuel M. | First Impressions |
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Customer did not leave a comment.

RAINIE M. | First Impressions |
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Customer did not leave a comment.

Henrietta F. | First Impressions |
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The Staff was very Friendly and Welcoming. Your Facility is so clean.

Vincent S. | First Impressions |
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Garrett was outstanding in customer service. Thank you!

ALEX G. | Overall Experience |
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General Manager and Staff always demonstrated exceptional customer service and professionalism.

James G. | Overall Experience |
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Thanks for all of the help.

Manda A. | First Impressions |
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I would definitely recommend this place to anyone needing a truck or storage. The staff is very helpful and friendly, and the storage units are very clean. I've always had a great experience here.

Whitney C. | First Impressions |
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Derrick is amazing, very professional, helped me tremendously & explained everything to me in detail, will recommend this Uhaul location to others.

RUBEN E. | First Impressions |
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Very smooth prosses, nice facility.

Melinda D. | Overall Experience |
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Extremely expensive and when I booked requested to have a pull up had one saved then I get there and that's not what was saved they only had an inside unit that was clearly all the way way inside

Rogelio Z. | First Impressions |
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Great customer service

Elizabeth v. | Overall Experience |
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Thank Goodness for Uhaul, provided easy auto pay while serving in Armed Forces... Any errors my emergency contacted me & worked out the errors Sincerely Elizabeth V

Kenneth P. | Overall Experience |
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Staff very professional with great customer service at this location. Problems with the independent contractor service on Walzem also the drop off location in Pflugerville and my money not refunded .

Giovanna c. | First Impressions |
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We dealt with 2 different customer agents and both were extremely pleasant to deal with. Great customer service.

RAINIE M. | Overall Experience |
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Staff is always friendly and eager to assist you in any way they can.

DAVID K. | First Impressions |
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I will use u-haul in the future.

Marcella C. | First Impressions |
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Thank you

Zara R. | Overall Experience |
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not happy

michael h. | First Impressions |
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Augie Reyes was very nice and made the transaction super easy! We feel confident our RV will be safe at this great location!

Elsa H. | Overall Experience |
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Very quick and professional

JoAnn M. | First Impressions |
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UHaul Moving and Storage of Woodlake has the friendliest people I’ve ever had the pleasure of dealing with. The office is the neatest, most organized, and the facility is the most impressive ever seen

Anthony J. | Overall Experience |
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I applaud the staff and helpful advice. Thanks again.

Nykeitria C. | Overall Experience |
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Great customer service

Steven G. | Overall Experience |
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Staff was very friendly and accommodating to my needs. Will definantely use and recommend them..

isabel M. | First Impressions |
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The agent was very informative and patient. Thank you.

Gary R. | First Impressions |
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Very helpful in getting me a covered RV spot. Outstanding price.

marilyn g. | First Impressions |
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Employees were Very Pleasant,Employees kept me laughing as well as getting their jobs done!Great Group of Guy's

C Todd P. | First Impressions |
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The guy at the desk was great. He had a reason not to be because he had a combative customer right ahead of me. However, he did not allow that to affect his professionalism towards me. Well Done!

Nancy M. | First Impressions |
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Very quick and professional assistance in getting my storage. Had a first month free and free lock for storage. Store is very clean and has all size of boxes to help pack to move.

carolyn m. | First Impressions |
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Auggie was very professional and customer attentive. Concerned about needs of customer. Very pleasant customer service experience Not many places have good customer service anymore.

Hayley M. | Overall Experience |
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Nice place but not worth how expensive it is.

Eduardo G. | First Impressions |
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If I had the choice again, I would come here first! The location is very well run, the staff are extremely friendly, which is great in and of itself, but also very knowledgeable. Thank you!

Elicia S. | First Impressions |
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Fast and very knowledgeable.

Douglas E. | First Impressions |
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I rented an outside covered storage for my RV again and would not anyplace else. The staff is outstanding and very courteous. I would recommend to everyone the BEST in town. Thanks.

Jeremy J. | Overall Experience |
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The fact that the alarm kept going on an off the entire time we were in there was very nerve wracking. This is the only reason I can’t recommend. There needs to be a solution.

Joseph S. | First Impressions |
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Very professional knowledgeable as to my needs...

ronald n. | First Impressions |
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We just put our Jayco Camper into their storage facility. What a great improvement from the last storage place. Security and our camper covered means a lot to us! Also close to our home>

roxanne m. | First Impressions |
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Good service

Percy M. | First Impressions |
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Excellent service. Garrett was outstanding and professional.

PATRICK G. | First Impressions |
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Auggie was very knowledgable of the availability of storage units as well as costs and amenities. He made the whole process seamless. U- haul has best prices for covered storage needs

Mark k. | First Impressions |
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Great customer service

Patricia S. | Overall Experience |
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I would recommend to friends and family

John M. | Overall Experience |
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An awesome team, very helpful. Thank you for your professionalism .

Howard W. | First Impressions |
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na

Jesse G. | First Impressions |
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Outstanding service

Rudolfo G. | Overall Experience |
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If been U-Haul on woodlake FM78 for many years and it's always been great the beast part is the staff always ready to help for any of my needs the best. Thank you Rudy Garza Jr.

Phyllis j. | First Impressions |
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I was very pleased with the customer service and I am very glad and feel safe with the security and I appreciate the hours that you have I will continue to use U-Haul in the future.

PATRICIA J. | Overall Experience |
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There is one thing I think that the storage holders with keys should be able to go in and out at lease to 9pm. Because we do work some of us.

Joseph B. | Overall Experience |
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Friendly staff and answer questions respectfully

Gary O. | Overall Experience |
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Staff was super efficient and friendly. Great clean facility inside and out.

Jose R. | First Impressions |
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Great staff from the office to outside personnel. The storage facility is very clean, well organized, and state of the art.

Luis E. | First Impressions |
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Except no a/c on truck

Janice L. | Overall Experience |
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Staff always helpful and informative

Josh M. | Overall Experience |
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Staff was helpful and friendly. The storage unit appeared clean but after leaving perfectly clean furniture in there for 2 weeks, there were cockroaches everywhere.

YVETTE N. | First Impressions |
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It was a really smooth process. I was able to reserve a truck and a storage unit over the phone. The discounts are unmatched by any other place. Everyone was very helpful and friendly!

Evelyn T. | Overall Experience |
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Everyone was very friendly n helpful.

Nykeitria C. | First Impressions |
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You guys were awesome

julia l. | First Impressions |
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Customer service was excellent

EDWARD N. | Overall Experience |
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I am very satisfied with the service that I have received from the UHAUL Family over the past seven years. You helped me transition my personal items as I returned from Iraq, and I am grateful!

Gary O. | First Impressions |
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Great friendly service; very clean spaces and environment; and a reasonable price.

Philip J. | Overall Experience |
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The Manager has excellent customer service skills and train his employee well

Corey T. | Overall Experience |
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Great Job with my U-Box delivery. You did exactly what I preferred! Will definitely use you guys again.

Mable D S. | Overall Experience |
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Customer service here at the F.M 78 location is good..However, the wait.. For your service here could be better.. If you had more people on the inside. For business transactions..

vuong k. | First Impressions |
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So good 😍

Caswell O. | Overall Experience |
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Excellent

Marquis S. | First Impressions |
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Great Customer Service and very friendly

ALEZANDRA V. | First Impressions |
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Augie R. Was amazing super fast, clean store, friendly staff. Just a great experience definitely will be keeping our boat nice and safe! I will recommend this U-haul to friends and family!

Claudia A. | First Impressions |
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Great customer service

Douglas F. | First Impressions |
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Very pleased with the way we were treated by the staff.

Joseph B. | First Impressions |
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all was good

Michael L. | Overall Experience |
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Although it felt safe and secure the security system always seemed like it wasn't operational/worked correctly. My card would never work to deactivate the system and an alarm would sound every 15 minu

Krissy M. | Overall Experience |
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Everyone made the move stress free! Customer service was incredible! The gal I take to at the San Antonio location was exceptional and genuine! (:

Isaiah C. | First Impressions |
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Great service

Jesse S. | Overall Experience |
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Outstanding team.

Anthony J. | First Impressions |
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I really appreciated the attentiveness, I got as well as being able to be helped quickly and thoroughly. THANKS AGAIN U Haul.

ernesto p. | Overall Experience |
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.

Todd K. | Overall Experience |
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Great service.

Todd K. | Overall Experience |
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Great service.

TANYA G. | Overall Experience |
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Excellent job!

Francis F. | First Impressions |
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Very help full staff.

Shamalnic S. | Overall Experience |
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I would use uhaul storage services again. Staff was very pleasant.

george d. | Overall Experience |
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Very pleased

DAVID R. | Overall Experience |
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Nice clean place,very secure and employees very helpful and courteous.

Joseph O. | Overall Experience |
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While I did not visit the actual site I can say that we are very happy with the customer service and support we received from all staff members. We will use u haul again.

Frances S. | Overall Experience |
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N/a

Alan R. | Overall Experience |
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The most professional and friendly service anyone can ask for. I’m so thankful for the good people at UHaul!

Christopher R. | Overall Experience |
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The staff was delightfully helpful the facility was very clean everything look like new and definitely secure the alarms sound loudly if you forget to check in and open you unit! Best experience ever

ROBERTO M B. | First Impressions |
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EMPLOYEE VERY HELPFUL - TOOK TIME AWAY FROM HER SCHEDULE TO GIVE US A TOUR OF THE FACILITY -- THANK YOU -- WE RENTED ON THE SPOT--

Sybyl T. | Overall Experience |
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Great customer service

micheal e. | Overall Experience |
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Auggy and his team took exceptional care of us during the time we were storing our household goods with them. Thank you all for helping us out!

Christopher R. | First Impressions |
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The staff at your facility there is the friendliest ever, and the facility for storage is the best I've seen even after 20yrs military service and we use storage a lot while serving! Great Experience

RUSSELL M. | Overall Experience |
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Thanks 🙏🏾

adalberto m. | Reservation |
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Could have been better if they actually took the time to set the electricity timer that wasn’t properly on and missing the ON trigger and after returning to ask for help that never came

diane o. | Reservation |
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Very helpful and polite...nice people.

Eumelia Q. | Overall Experience |
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The Woodlake Uhaul Storage have a good teen, friendly andknowledgeable of the services they provided.

Rosalind L W. | Overall Experience |
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No complaints

joe g. | Reservation |
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Very convenient and great customer service

DLANA H. | Overall Experience |
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All management and staff are AMAZING!! This was a big move for me and they made it a smooth transition

Barbara s. | Overall Experience |
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Zac was very helpful

Desire M. | Overall Experience |
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Helpful staff and easy move-in and out process. Thanks!!!

Daniel M. | Overall Experience |
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Great staff support

Abel M. | Reservation |
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This location he’s a lot of great people working here! Augie, Garrett, Ruby ! And a few others that I didn’t get names for . Thanks, Abel

ashley d. | Reservation |
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Every body at that locate was very helpful and very professional. Everything went fast and easy. I will be going back to that locate whenever I move again.

JASON V. | Overall Experience |
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Staff at the facility could have been more polite when asked a question.

MICHAEL C M. | Reservation |
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Delivered as promised..in and out in no time. Thanks for all you do!

Yolanda H. | Overall Experience |
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Staff was great! Just had to rush due to storage facility hours. Was used to having access til 9pm with Public storage. But the facility is much nicer.

Jose r. | Overall Experience |
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Friendly staff and helpful also. Security and facility is top notch and when we move back would definitely use the location again!

Audrey R W. | Reservation |
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Great service

Angel A. | Overall Experience |
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N/A

Chastity S. | Overall Experience |
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Great customer service

Laris H. | Overall Experience |
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It’s just so much you can say about Garrett him alone will make you come back. He made you feel welcomed and was a valued customer no matter how he or small your promblem were

Rudolfo G. | Reservation |
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Great job thanks for the help.

Johnny T. | Overall Experience |
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Done.

CHARLES W O. | Overall Experience |
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Nice clean center,friendly, professional staff.

TYKERA W. | Overall Experience |
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.

Armando S. | Overall Experience |
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Great customer service!

FENNELL J. | Overall Experience |
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Very professional service

RONALD LEE K. | Overall Experience |
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Was 1st experience with U-Haul and Storage Facility. Staff knew I was arriving from Albuquerque, NM. They helped me beginning 6/03 and ending 6/24. Special “Thanks!” to Garrett Sharp for his help!

Ioane S. | Overall Experience |
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Long haul made easy here when staff are friendly and helpful. Moving in and out of the facility was easy because equipment was working and whole place was nice and clean. Very high class facility.

No reviews have been submitted for this location.

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