Customer Reviews for U-Haul Moving & Storage of Wurzbach

1,799 reviews

3817 Parkdale Dr   San Antonio, TX 78229
(@ I-10 service rd headed east)

(210) 593-0824

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(210) 593-0824

3817 Parkdale Dr
San Antonio, TX 78229
(@ I-10 service rd headed east)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Linda M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

AUSTIN LAWRENCE C.  |  Overall Experience 
Rating:
5.0

The only problem I had was being connected with the storage unit that I had the reservation at. Of course I was on my was and it was difficult to understand each other clearly. But once I called directly, the young lady was very helpful and she addressed my questions perfectly. When we got to the place, she was awesome in explaining the different size unit and got us to the right one. Kudos to your associates.

Emilia A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Magnolia C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Linda H.  |  First Impressions 
Rating:
3.0

They broke into the storages

JAMES T.  |  Overall Experience 
Rating:
5.0

Good facility

Rene M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY E.  |  First Impressions 
Rating:
3.0

There was supposed to be a key left for me inside the unit according to the online instructions. No key was there. There aren’t enough moving carts. I walked around not able to find one. The one I saw was being used by another customer. According to the office there are no remote control keys for access even though it’s advertised. I expect a better experience for the price I am paying.

Corrie G.  |  Online Move In 
Rating:
5.0

Muy buen servicio

Rosa Elia G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CONCHITA O.  |  First Impressions 
Rating:
5.0

Staff had excellent customer service

Lisa P.  |  First Impressions 
Rating:
5.0

Staff was helpful and friendly.

Jules L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin A.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Kiara D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katherine K.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Bianca L.  |  First Impressions 
Rating:
4.0

The building was extremely long distance for my movers and timing. Not happy.

Jennette B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brianne B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

edna n.  |  First Impressions 
Rating:
4.0

Need more specials for local and big trucks and storage combo specials for local

Mary H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joe H.  |  First Impressions 
Rating:
5.0

Storage was the perfect space and the women at the front desk was friendly and very helpful.

Tiffany S.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jenna B.  |  First Impressions 
Rating:
5.0

Maggie was awesome in her assistance and very knowledgeable

Christopher R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joe C A.  |  First Impressions 
Rating:
5.0

Na

Martin L A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alicia S.  |  First Impressions 
Rating:
5.0

Facilities were easily accessible and staff was friendly.

Leticia B.  |  First Impressions 
Rating:
1.0

Ethan is not very friendly. He has no people skills and no motivation for his job. When I had question he had vanilla answers and never presented other potential options or solutions.

Fred V.  |  First Impressions 
Rating:
5.0

Tom was very friendly informative and patient.

Laura A.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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    Self-Storage

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    U-Box® Containers

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    Moving Supplies

    We sell hundreds of products to make moving easier!

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