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PAMELA R. | First ImpressionsSelf Storage Units in San Antonio, TX, 78229
U-Haul Moving & Storage of Wurzbach
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Super experience, would definitely do again with them. Thanks.
rOLAND P. | First ImpressionsI had very good experience with U-Haul at the Parkdale location for many years. However, that changed this summer. They decided to move the office across the street with no notice to customers. I drove up to pay my monthly bill and saw the big sign that stated "We moved" and the gate to the property was standing open. The phone number on the sign was not working. I drove over to the new office the next day and the situation was not as bad as it appeared at first, but the damage had already been done. If they did that to us once, what will they pull next time? It would have been nice to receive a letter or email stating that they value my business. Obviously, they don't. I will say that Gricelda, Quinn, and other people associated with the property have been extremely nice and professional. It ended up working out well. I have now settled into a new location run by a different company.
PATRICIA J. | Overall ExperienceGuy who worked/helped me out there was zaddy <3
Miranda R. | Online Move InWE ALWAYS DO BUSINESS WITH YOU GUYS
Pauline V. | First ImpressionsVery helpful staff
Nook G. | First ImpressionsSigan trabajando
Jose L. | Overall ExperienceCanceled my storage unit before it was due unit was cleaned out thoroughly and the lock was taken off when I canceled my unit. U-Haul still charged me and now I’m having to wait to get my money back when I never should’ve been charged in the first place they assured me that it was canceled but yeah I still got charged.
michael h. | Overall ExperienceThis staff is the best! They are professional, understanding, and knowledgeable.
Rolanda A. | Overall ExperienceRented a number of storage units from this location over the last few years including a storage/mini office and have had a great experience all along the way. The mini office was a great place for a new business to setup shop. Affordable and comes with lots of good amenities. Definitely recommend!
David K. | Overall ExperienceThe staff is amazing. Griselda was more than accommodating and helped me tremendously even though my needs were last minute. She’s clearly running a tight ship, and doing it well.
WESTON T. | First ImpressionsI got on the app to take my rental truck, the app is not even updated that the U-Haul store lived locations. Got charged an extra day for being late because the app was not updated. If it was we would’ve gotten there on time. Tried getting to customer service so we can resolve it, got sent to 4-5 different people. Until I finally got the number of ms. Griselda the GM. I called her TWICE and left a voicemail…. STILL WAITING FOR HER TO CALL BACK. HORRIBLE EXPERIENCE still haven’t gotten my issue resolved. IM STILL PENDING MY $100 CASH DEPOSIT
Jared L. | First ImpressionsVery helpful
Robert P. | Overall ExperienceThe property manager was always rude and dismissive. She exuded no professionalism and it appeared that her girlfriends comfort to precedence over the customers. Tha manager was consistently rude, unwelcoming and someone to be avoided. The team was amazing Jacob and Diana as well as all other team members get 5 stars from me. I couldn't wait to leave due to HORRIBLE MANAGEMENT. I've already contacted the BBB.
Selena C. | Overall Experience