Customer Reviews for U-Haul of Bellflower

2475 reviews

9302 Artesia Bl   Bellflower, CA 90706
(Lakewood & Clark)

(562) 866-7963

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(562) 866-7963

9302 Artesia Bl
Bellflower, CA 90706
(Lakewood & Clark)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

RORY M. 
Rating:
5.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

Great manager service

Jaime A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
3.0

Truck was return exactly with the same amount of gas given to me I put gas before returning it. I was charge for fuel on my credit card. The guy that helped me was very rude and unprofessional. I explained the situation and basically said I don't care. Not happy at all will now try Turo app to rent my future trucks

ROSIBEL M. 
Rating:
5.0

Customer did not leave a comment.

PEDRO A. 
Rating:
5.0

Customer did not leave a comment.

DONALD O. 
Rating:
5.0

Customer did not leave a comment.

Rodolfo S. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY W. 
Rating:
3.0

Overall it was just fine.

RECTORAMON A. 
Rating:
5.0

Great service & hassle free

KENDRA W. 
Rating:
3.0

In and out in two minutes

Drew D. 
Rating:
5.0

Customer did not leave a comment.

ALLIE G. 
Rating:
3.0

Customer did not leave a comment.

Ricardo P. 
Rating:
5.0

Great customer service

Robert A. 
Rating:
5.0

I want to compliment Ray-mgr. , very helpful and understanding person. I give my utmost respect for Ray.

Rick S. 
Rating:
5.0

Customer did not leave a comment.

LISA B. 
Rating:
5.0

Customer did not leave a comment.

PEDRO R. 
Rating:
5.0

Customer did not leave a comment.

JOSE S. 
Rating:
5.0

Customer did not leave a comment.

CARLOS G. 
Rating:
5.0

The best experience I have had at a u haul great service

Luis G. 
Rating:
5.0

Customer did not leave a comment.

GALAL A. 
Rating:
4.0

Customer did not leave a comment.

RANDY G. 
Rating:
5.0

Customer did not leave a comment.

PABLO A. 
Rating:
5.0

No bad coments everythig was fast,clean,safety thank Richard for your help

MARIELA G. 
Rating:
4.0

Customer did not leave a comment.

Emily P. 
Rating:
1.0

Have dolly and moving blankets in truck ready especially of they were pre-ordered. I had to take dolly and blankets myself from store to truck. I recommend having trucks that are pre-ordered out and ready as the truck was parked in between 2 trucks. It was a real tight squeeze with no help pulling out. When waiting in line during pick up suggestion is for employees Do Not use curse words on the phone or just when something isn't correct as I heard a couple. I am a Director of Operations for telecommunications company and work in customer service. Greet customers on entrance and simply say "I'll be right with you." Don't let them stand there and wait to be called on. On a different subject I needed to rent the truck for 1 additional day as my move didn't go as planned. I was simply told I could not. Your manager didn't give me an option just simply said NO need truck back because another family needs it with many trucks still on lot. He didn't try to rent me a different size truck the answer was just No! This store needs training on customer service, empathy, work with customers problems and simply be a problem solver if issues arise. Don't want to be to tough on your employees but I think truth is the best key for this stores future success. Thank you and hood luck any corrections that are much needed.

RODOLFO R. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Thank you

JOSE O. 
Rating:
4.0

Offer mileage plans

ROBERT F. 
Rating:
4.0

Customer did not leave a comment.

ROBERTJOHN V. 
Rating:
5.0

Customer did not leave a comment.

Eswin O. 
Rating:
5.0

Customer did not leave a comment.

CARLOS G. 
Rating:
5.0

Customer did not leave a comment.

RONDA M. 
Rating:
5.0

Customer did not leave a comment.

MAURICIO D. 
Rating:
5.0

Customer did not leave a comment.

GUSTAVO P. 
Rating:
4.0

Customer did not leave a comment.

Nicole F. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

PAMELA B. 
Rating:
5.0

Customer did not leave a comment.

OMAR C. 
Rating:
1.0

I was charged twice to my bank account and would like my money back

Jesus P. 
Rating:
5.0

Customer did not leave a comment.

JORGE A. 
Rating:
5.0

Everything was perfect fast service and truck was very clean. I dropped off after hours and it was easy.

LINDA L. 
Rating:
5.0

Everything was great

Beverly V. 
Rating:
5.0

Customer did not leave a comment.

REINA H. 
Rating:
5.0

Customer did not leave a comment.

SUSANA L. 
Rating:
4.0

I had a good experience, and the check-in process went smoothly. I am a Manager, and I recognize where improvements are needed. You have a worker who is an African American female, she can work on her people skills, as well as her communication skills. Your workers are the face of your company, and when they exhibit poor customer service, it's a reflection on your location. My suggestion is more training. Maybe she was having a bad day, but that should not be displayed while at work. Thanks

SHERIS H. 
Rating:
5.0

Customer did not leave a comment.

RADANDA A. 
Rating:
4.0

Customer did not leave a comment.

JULIO M. 
Rating:
3.0

I had to prove that i returned the vehicle with the same amount of gas it came with when I rented. The gentleman that helped me was nice and that's about it.

KEITH T. 
Rating:
5.0

Excellent!!!

SIMONCHRISTOPHER Q. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
1.0

Staff had little to no customer service skills. When a customer is there, please acknowledge them and see what they are there for first.

MARTINEZ U. 
Rating:
5.0

Customer did not leave a comment.

SHANE E. 
Rating:
4.0

The representative at the Houston u-haul had told me the storage unit was a 8'/5'.

ESTEBAN B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

ESTEBAN B. 
Rating:
5.0

Customer did not leave a comment.

LISA B. 
Rating:
5.0

Customer did not leave a comment.

TERRY T. 
Rating:
5.0

Manuel was very professional and helpful!

Gary N. 
Rating:
4.0

Customer did not leave a comment.

Albert B. 
Rating:
5.0

I recently rented a tow dolly, the ratchet for one of the straps was broken, when I picked it up it looked as if just the handle was damaged, in reality the hole mechanism didn't function properly. It was hard to get it to release the strap in order to take it off.

ERIC W. 
Rating:
3.0

N/A

DIANA P. 
Rating:
3.0

The male representative was very rude and unprofessional. I recommend a class in interpersonal skills.

BRENDA B. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE S. 
Rating:
5.0

You are already doing a good job. Keep it up

BHIKHUBHAI P. 
Rating:
2.0

Massive pot hole in the middle of where you have to drive in your own car. Very small parking lot for the trucks and therefore they are packed in tight. The whole business is based on mostly inexperienced people driving giant trucks and then you have to maneuver your way out with no instructions or info about the trick itself of any kind. Luckily I was able to get out just fine but most people I know would have had a lot of difficulty. I had to figure out some of the inner workings of the truck on the fly. This can be dangerous for less experienced drivers. Overall, the truck itself was in good working condition and I successfully moved my stuff. Also glad that we rented the blanket pads.

Laura C. 
Rating:
4.0

Customer did not leave a comment.

ADONAY D. 
Rating:
5.0

Excellent Customer Service

Latonia B. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
4.0

Very nice rental.

FORREST K. 
Rating:
5.0

I give this location more than 5 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Great staff

SYLVESTER G. 
Rating:
5.0

Very friendly and helpful customer service rep at site. Fast service easy in and out equipment service

SHIRLEY B. 
Rating:
5.0

Customer did not leave a comment.

Andrika S. 
Rating:
5.0

Customer did not leave a comment.

Sara N. 
Rating:
5.0

Thanks

antoinette R. 
Rating:
5.0

I'm very happy with the excellent service. The customer representatives were very professional...

LAUREANO S. 
Rating:
4.0

Make sure the trucks are serviced regularly

LILLION D. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Customer did not leave a comment.

Arely A. 
Rating:
5.0

Customer did not leave a comment.

DENIS I. 
Rating:
4.0

"Go the extra mile" if a customer has made the inspection on the reserved vehicle, but instead of the staff moving the blocked vehicle after having to walk back inside to notify of the inconvenience of the time wasting then have to wait on another vehicle to be submitted cause of staff laziness.

QUEEN M. 
Rating:
5.0

thanks stiffler and ray!

George P. 
Rating:
5.0

Customer did not leave a comment.

Jevon S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MELINDA J. 
Rating:
5.0

Customer did not leave a comment.

RADY S. 
Rating:
5.0

Rental process was good.

marissa M. 
Rating:
5.0

Customer did not leave a comment.

FELICIA S. 
Rating:
5.0

It was a smooth transaction. Easy to to navigate online and the people at Uhaul in bellflower were friendly.

OCTABIANO V. 
Rating:
5.0

Customer did not leave a comment.

RICHARD D. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
4.0

Customer did not leave a comment.

PETER S. 
Rating:
5.0

Customer did not leave a comment.

Rebekah F. 
Rating:
1.0

Hidden charges. Why charge miles if you are charge gas after also.

JUANCARLOS V. 
Rating:
5.0

Customer did not leave a comment.

Denise H. 
Rating:
5.0

Good experience

BRIAN B. 
Rating:
5.0

Customer did not leave a comment.

Julio R. 
Rating:
4.0

Customer did not leave a comment.

GLENN M. 
Rating:
5.0

Customer did not leave a comment.

Jennifer G. 
Rating:
5.0

great staff!!!!

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

Lee T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

It was a pleasant experience with Uhaul!! Extremely happy 😁. I had to postponed truck return couple of times due to circumstances and each phone call was excellent. Highly recommend!

CHANTANIT A. 
Rating:
5.0

Customer did not leave a comment.

jaime d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adina T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

April Sandy R.  |  Online Move In 
Rating:
5.0

Employee Raymond was very helpful and always willing to help..

Judie A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judie A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dolores n.  |  First Impressions 
Rating:
5.0

Ray Arias is the greatest asset you have to represent professionalism, courtesy and overall fabulous customer service. Ray is the reason I will return.

Michael J.  |  Overall Experience 
Rating:
4.0

Keep up the good work

Antonio E.  |  Overall Experience 
No reviews have been submitted for this location.

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