Customer Reviews for U-Haul of Bloomington

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul of Bloomington

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

craig B. on

Rating:

Customer did not leave a comment.

William W. on

Rating:

Customer did not leave a comment.

Trevor H. on

Rating:

Customer did not leave a comment.

Bahman R. on

Rating:

Customer did not leave a comment.

Barbara M. Z. on

Rating:

Customer did not leave a comment.

Greg V. on

Rating:

Customer did not leave a comment.

Michael K. on

Rating:

I was pleasantly surprised. I was able to take care of almost all of the paperwork online the night before, the rental process went quickly, the trailer worked great and drop off was very quick.

Peter D. on

Rating:

Customer did not leave a comment.

Heidi B. on

Rating:

Customer did not leave a comment.

Eugene V. on

Rating:

I was impressed by the tent/drive through cover that they had to protect folks from the elements while returning a rental. Too bad their location tends to flood.

LINDA J. on

Rating:

Customer did not leave a comment.

Brian C. on

Rating:

Always an excellent experience with this location!

John Patric N. on

Rating:

It is my first time renting from uhaul or any rental shop. I can't compare their service yet to others. But the transaction was smooth, vehicle was new and the one who assisted me was very friendly.

Brian R. on

Rating:

Great service

Tim S. on

Rating:

Customer did not leave a comment.

Dennis H. on

Rating:

I think the are dishonest and careless about customer service.

Lorraine B. on

Rating:

Customer did not leave a comment.

Ann P. on

Rating:

Everyone was friendly

Patri A. on

Rating:

Customer did not leave a comment.

Sharyl P. on

Rating:

Wrong star was listed for pick up. Ordered a 26 ft truck. Hot a 20. Had to drive an hour and a half to get truck. Gas in both vechiles. Was called and offered a 30 day free storage unit. Accepted and then told after we put things in storage they don't participate in that!! Haven't been reimbursed yet. Charged for extra miles. Wouldn't have had those with the right sized truck. NOT EVER USING U HAUL AGAIN!!!

LINDA K. on

Rating:

Have someone that knows what they’re doing making reservations

Joseph G. on

Rating:

Thank You for your Service ALL OF YOU @ UHaul

Steve C. on

Rating:

nothing

Mark S F. on

Rating:

Customer did not leave a comment.

Ali M. on

Rating:

Customer did not leave a comment.

KAREN N. on

Rating:

STAFF WAS VERY HELPFUL AND FRIENDLY

Mark M. on

Rating:

There was an employee in the shop. He was working on paperwork from previous day and not helping anyone in the line. Another employee came in the shop and had to tell him to put aside that work and help. customers. Who did he think was going to help all of us if he didn’t? The other employee also started to help customers at this point forward. We ended up with this original guy helping us and he was so slow. We were the fourth customer in line and it was over an hour before we got our trailer rental. Just a side note we did the express rental online ahead of time. What a waste of time. Not sure about the employee if there is anything you can do to train him but I don’t think common sense can be taught.

carl J. on

Rating:

safety chains were much too long even when shortened and wraped aroud them selves

Timothy G. on

Rating:

Customer did not leave a comment.

Steven O. on

Rating:

Everything went great! Thank you!

Michael N. on

Rating:

I reserved a motorcycle trailer for noon. I waited for almost 2 hours until I got a trailer. I didn’t appreciate the fact that the previous renter was allowed to extend their time at my expense. Maybe not financially, but definitely in my time. It completely ruined my day. The staff seemed completely unaware of what to do for me. And one guy left me, a live customer, sit for 15 minutes while he did data entry of some sort.

Sarankumar K. on

Rating:

Customer did not leave a comment.

Rachel B. on

Rating:

Customer did not leave a comment.

john V. on

Rating:

Customer did not leave a comment.

Scott T. on

Rating:

Customer did not leave a comment.

abdulahi A. on

Rating:

Customer did not leave a comment.