Customer Reviews for U-Haul of Boynton Beach

6,833 reviews

1319 N Federal Hwy   Boynton Beach, FL 33435
(S Of Gateway)

(561) 737-0615

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm

Services at this Location:

Contact Us

(561) 737-0615

1319 N Federal Hwy
Boynton Beach, FL 33435
(S Of Gateway)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 7/4/2022: 7:00 am - 5:00 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They help me when I need it

manny M. 
Rating:
3.0

I originally was going to do self check out, over my mobile device. But it really wasn't working. The employee at the U-Haul office was absolutely wonderful. He took care of everything, was knowledgeable and quick. He made the experience receive five stars.

Patrick A. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

MaryK G. 
Rating:
5.0

Customer did not leave a comment.

Sabrina M. 
Rating:
5.0

Customer did not leave a comment.

GLAFKOS S. 
Rating:
5.0

Keep up the excellent service!

Anitra B. 
Rating:
5.0

Customer did not leave a comment.

Gregory F. 
Rating:
5.0

Customer did not leave a comment.

Tyra E. 
Rating:
5.0

Customer did not leave a comment.

jordan T. 
Rating:
4.0

Fix your drop off share thing after I took several pics of the odometers it wouldn't let me continue, so I had to call it in and make sure your got it and I dropped it off so I didn't get ate a charges .

francine E. 
Rating:
5.0

Customer did not leave a comment.

Portia W. 
Rating:
5.0

Ms Mercedes (the Lady who owns this location), is without a doubt the Greatest UHaul representative I have ever done business with. She also appreciates classic Mercedes' Benz's! I have rented exclusively from UHaul for over 45 yrs. Her operation is flawless. She rented me a Van, she managed two other customers at the same time, and she did not make any of us wait- incredible. This is the way UHaul should be, actually every business should be managed exactly like she operates. She and her staff are exceptional and the inventory is clean and ready to roll. Great experience, I will definitely return to her for all my UHaul needs henceforth.

Gary N. 
Rating:
5.0

You have great associates

William P. 
Rating:
5.0

Customer did not leave a comment.

ericson R. 
Rating:
4.0

Customer did not leave a comment.

michael F. 
Rating:
3.0

Thanks

LUIS K. 
Rating:
1.0

You should have a customer parking lot. I wanted to leave my vehicle overnight but was told to park down the street, on the main street. When I went to park there, I saw parking ONLY from 8-5 which the guy at the counter did not tell me. The truck I got was like a tank and it felt like it was going to break down and minute. Try replacing your vehicles with new ones after a certain amount of time and/or miles.

Michael O. 
Rating:
5.0

On a very busy highway and trucks parked close to the road. So thankful a spot was open. Efficient and quick drop off

willam L. 
Rating:
4.0

Customer did not leave a comment.

Patrick E. 
Rating:
5.0

Staff is always helpful, Trucks always clean, this is the only U-Haul location I rent from. This location runs like a well oiled machine and should be a model establishment for corporate and franchise owners to follow.

Jorge G. 
Rating:
5.0

The lady there was fantastic. Helped us quickly and got us going!

Stuart D. 
Rating:
5.0

Customer did not leave a comment.

Lynn O. 
Rating:
3.0

Customer did not leave a comment.

rachel K. 
Rating:
4.0

The vehicle needs to be serviced there's lights on the dashboard that are concerning other wise everything is good, Thanks

Bertha B. 
Rating:
5.0

The woman In office is fantastic! Very professional

Mark F. 
Rating:
5.0

Customer did not leave a comment.

Matt S. 
Rating:
5.0

Customer did not leave a comment.

Greg P. 
Rating:
4.0

Customer did not leave a comment.

Roger A. 
Rating:
2.0

Customer did not leave a comment.

Carol R. 
Rating:
5.0

Customer did not leave a comment.

Lennox H. 
Rating:
5.0

Customer did not leave a comment.

Johnny M. 
Rating:
3.0

It was a homeless person sleeping in the back of the u haul that I rented it took 35 minutes away from us to get to our destination he had to get his things off the back of the truck

Teresa D. 
Rating:
5.0

They are very friendly and accommodating. I was running behind because my move hit a few snags and was late getting back to the location to have the tow equipment installed, Dave couldn't have been more amazing and helpful. He was patient and kind, he even put the car up on the trailer for me and showed me how to secure it. It was closing time for this location and he took the extra time to make sure my niece and I were safe and had the equipment we needed for our long distance journey. Thank you so much Dave for being so wonderful!

MARY P. 
Rating:
5.0

U-Haul of Boynton Beach is my go to for trailers and trucks - I've rented there numerous times and the experience has always been terrific.

John L. 
Rating:
5.0

Staff was very friendly and very quick.

Justin M. 
Rating:
1.0

Need workers at this location!! We had to wait almost 35 min for our rental (already reserved online) because only one person was working. She had "to go check in returning trucks". There were also 5 other customers waiting, and two others simply left!

Gary O. 
Rating:
4.0

The inside and outer windshield and side mirrors Should be cleaned before delivering to customers.

Raymond E. 
Rating:
5.0

Customer did not leave a comment.

william M. 
Rating:
5.0

Customer did not leave a comment.

rolando S. 
Rating:
5.0

Customer did not leave a comment.

Sean M. 
Rating:
5.0

Customer did not leave a comment.

Tom F. 
Rating:
4.0

Customer did not leave a comment.

Ali J. 
Rating:
5.0

You need newer vehicle with better gas mileage and steering news to be aligned all crash vehicles should be place out service indefinitely

Edgardo A. 
Rating:
4.0

Customer did not leave a comment.

ALEJANDRO H. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
4.0

Didn't notice that the truck only had a quarter of a tank of gas until it was time to return it. Rentals typically start you with a full tank. Decided not to go and put gas in it since I was already back at the store. Also it would have been nice to have someone pull the truck up to the door rather than have to maneuver it out of a tight spot

paul B. 
Rating:
5.0

Customer did not leave a comment.

Lazaro M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

BOB C. 
Rating:
5.0

Customer did not leave a comment.

alexis C. 
Rating:
5.0

Everything was set up ready on time it was the easiest I've ever had the gentleman who is there that morning was quite efficient and I give him an excellent review

Cindy F. 
Rating:
3.0

Customer did not leave a comment.

Deborah C. 
Rating:
3.0

No customer info on drop off aftrr hours and no car parking not even for 3 hrs .on the empty space lot why ?

George H. 
Rating:
4.0

Interior found to have old food & spill on passenger side mat. Was not instructed on how to turn off toy/haul button

Cynthia K. 
Rating:
3.0

The trailer wasn't ready on the time of the reservation. But when I got there the stuff was great

Lior H. 
Rating:
4.0

Customer did not leave a comment.

derek C. 
Rating:
1.0

We left a Yeti Cup in the truck, which they kept.

Tammy C. 
Rating:
3.0

My truck had roaches all in it. And they ended up getting into my throw rugged and furniture and hitched a ride to my new home. Very disappointed

Thaylen L. 
Rating:
4.0

Customer did not leave a comment.

Christine H. 
Rating:
5.0

Customer did not leave a comment.

Tammerlane M. 
Rating:
5.0

Customer did not leave a comment.

Jean B. 
Rating:
5.0

Customer did not leave a comment.

Gabriel V. 
Rating:
5.0

Wonderful

Louis K. 
Rating:
5.0

Customer did not leave a comment.

MarkA H. 
Rating:
4.0

Customer did not leave a comment.

Keith C. 
Rating:
5.0

Nothing everything was excellent

Willie H. 
Rating:
4.0

They were all very helpful in my rental process and I will rent with them again Thank you

Richard N. 
Rating:
4.0

Customer did not leave a comment.

Ryan P. 
Rating:
3.0

One of four tires was down to 13psi, and I had to re-inflate for the trip plus monitor it. The right rear brake/turn became inoperative during the trip.

Stewart M. 
Rating:
5.0

Fast great service thank you

morris C. 
Rating:
2.0

One desk rep at packed airport location. No window wash

George T. 
Rating:
1.0

The truck was supposed to be ready at 8:30am and had to wait until 9:00 when they opened because they Didn't stage the equipment.

Amedeo C. 
Rating:
5.0

Customer did not leave a comment.

Joseph A. 
Rating:
5.0

Easy peasy

Leslie B. 
Rating:
5.0

None

GERARDO P. 
Rating:
5.0

Very helpful and concerned about providing good service and my needs

James M. 
Rating:
4.0

Contract had wrong address/location: Cheriza Services & Retails 639 E Ocean Ave, Boynton Beach, FL 33435. This is an office building, not a U-Haul location.

Michael R. 
Rating:
5.0

Note damages on vehicle before renting, thus eliminating me spending times doing this and taking pictures before i pull off your lot...

Howard Z. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

great experience, easy friendly quick and good truck

charlie O. 
Rating:
3.0

Customer did not leave a comment.

Nicholas S. 
Rating:
3.0

This location did not have the ability or chose not to accommodate changes to my reservation. I tried to pay in advance the night before my reservation and they said they could not take a credit card and a copy of my license without releasing the truck that night. That would have cost me an extra day. I also reserved a dolly for the move with the truck I reserved and decided I could use a more sturdy dolly. When I asked about changing it, the person helping me said they could not change anything on the reservation.

Kenny R. 
Rating:
5.0

Customer did not leave a comment.

Krista M. 
Rating:
5.0

I didn't have any issue with the service.

vinette W. 
Rating:
5.0

Customer did not leave a comment.

Rafael P. 
Rating:
5.0

Nothing to improve, everything was perfect specially the gentelman who serve me that morning (probably the manager) I will returne there any time

Regis D. 
Rating:
5.0

The lady who attended me in the morning, he was very kind and Professional! Thank you .

Jose S. 
Rating:
5.0

A little more attentive to the customer. Just a little. Give us your all.

Pascal S. 
Rating:
5.0

Adele was informative, pleasant and charming. Anyone this professional and efficient deserves credit and praise. She's an asset to your company and I hope she'll be recognized.

Kathy H. 
Rating:
5.0

THE VEHICLE ENGINE LIGGT ON AND AND TIRE PRESSURE LIGHT ON AND RIDE VERY ROUGH THE TRUCK IS PULLING SIDE TO SIDE..PLEASE SERVICE THE TRUCK BEFORE RENTING TO ANOTHER CUSTOMER.

Marion O. 
Rating:
1.0

There was a big coach roach when I picked up the truck and they tried charging me a cleaning fee when the truck was returned. Horrible service

Aitza M. 
Rating:
5.0

David was fantastic!

Patrick C. 
Rating:
5.0

The lady at the check-in deck was very informative and pleasant to do business with! Fabulous

Morman M. 
Rating:
1.0

I spent 2 extra days there because of your lack of communication and that sad ass app of yours.i am so done with you guys it's not even funny.all the time are money i lost.soon as I rest.im going to my Yelp and express my self better

Michael E. C. 
Rating:
5.0

Everything very professional

Miguel V. 
Rating:
5.0

thank you

antonio A. 
Rating:
4.0

Customer did not leave a comment.

Shawn S. 
Rating:
4.0

Customer did not leave a comment.

Dave K. 
Rating:
1.0

Don't send them to 4 different locations to get a truck.

Richard D. 
No reviews have been submitted for this location.

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